Positive: Professionalism, Punctuality, Responsiveness I…read morefound Simple Box Storage on a google search when looking to buy a shipping container, and I am glad I did. Reached out and Cher was very friendly and professional, quoted us and the very next day we got our container delivered to our home. Dave and Mark delivered our container and they were very friendly and so helpful, the delivery went great and we got it exactly were we needed it to be. All of the staff went above and beyond! I would highly recommend them! Their prices are great and their customer service is A+ If you are looking to buy or rent a container, give them a call, you will not be unsatisfied with these folks. They are great. They are also a family owned business and you get that caring top notch service that big companies do not offer. You can tell they care about their customers. Thank you!

I called Simple Box and they were attentive, responsive, and communicative from the beginning. They…read moreeducated me in the shortage of containers in AZ and why. They called to FaceTime with me to select my container remotely which was a great touch. They are a new business to the Valley and are still getting to know the geography but they are working hard to get themselves acclimated. Delivery day did not go smoothly due to weather but the driver was friendly, professional, and courteous regardless.

My journey with Public Storage started out exceptionally good, happy and helpful people! Had I…read morewritten this at the beginning it would be a 4-star review, but time shows your true colors. When I arrived at the facility, the unit I reserved was no longer available, office staff put me in a slightly larger unit outside for the same rate. I was grateful and very appreciative for working to find a unit on the property. All this took place Late '25, I just received (March '26) a notice that the unit price is increasing 50%. I contacted Customer service about the enormous increase and was told "Market increase". Yes, they did give me a 30-day notice, but this is an underhanded increase. CS did say they could try to look for alternative discounts that may apply to me... Yes, CS said they could "Try"... a good company would do that immediately when contacted. Boy I sure don't want to put them out at all. Ultimately nothing was done to address this unprecedented 50% increase. I will point out I am a Autopay customer, never late, no issues. The locals may be nice and friendly but corporate is disconnected and only wants your money. Buyer BEWARE, they will screw you down the line. I would not recommend.

Booking with Public Storage was so seamless. I just went on the site and searched and boom! I had…read morean indoor unit. I like the fact I don't have to remember my gate code either. I seriously, have so many numbers stored. The ease of using the app, makes me enjoy the place. I have to stop at giving a Five star review because of timing. The entrances time is between 6 AM to 9 PM, that would seem like a lot of time but for me it isn't. I WFH and I log in at 6:30. Job #3 I go in at 6 PM. There is little to no time for me to get to my unit. That is a drawback to me. I just need the hours extended a little more. Besides that the place is great.

Michael was great. He had a tight fit to get the mini staged for us to fill and he was patient and…read moreunderstanding. He always communicated with us on schedule change or pick up times. The mini was clean and so easy to fill.

I have been stressing out about moving. Just the thought of having to pack and sort through what I…read morewant to keep and get rid of is making me grow grey hairs. I'm on a tight budget and I called a few places to get quotes. PODS quote was ridiculous, Cool Box was also too high and then I spoke with a gentleman by the name of Jonathan at Go Minis and he was amazing. He was very helpful and as I shared with him the other quotes he beat it. I recommend them to everyone. Thank you Jonathan for making my move less stressful and saving me all that money. I will forever recommend you to my family and friends.

This is an excellent location for my storage needs. Gus and Theresa are always professional and…read morecourteous when I need something or just bump into them on the grounds Really any of the office staff is very helpful and friendly. I feel the security and premises are top notch and my items are secure at all times. I would highly recommend Deer Valley II for your storage needs.

Theresa at the front desk it's absolutely amazing clean units and a very pleasant environment to…read morework with

Excellent customer service from Ashley! Overall great experience. Quick, clean, and kind!read more

When we arrived with our rv the main gate had a piece of the metal bars missing, a large enough…read morespace for someone to fit through. So much for security. When I asked when it would be fixed, the manager, Sylvia, said she didn't know because the maintenance man was sick, and they could not hire someone else to fix it. Then I asked if they had any break ins in the past year. Answer was no, however a customer who was moving his rig to another storage center told us it was broken in to recently. So much for honesty. Price is good, but another example of you get what you pay for. If you value security and good customer service, this is not the place.

Great company, easy to work with. They are a great value and will work with your schedule.read more

NO-NO-NO; right off the bat this company is a no-go. Tried calling BOTH of their Mesa, AZ phone #s…read moreand met with immediate hangups from their line. Called numerous times; all hangups either intentional or they don't care to have calls to get customers. Sent an Email so the high school kids running this kiddieland may or may not respond. Called a Ventura,CA location's phone #; same result, all hangups. Called the UNITS Franchising Group in NC; one hangup then a voicemail; left a nasty message. A no-go non-starter; don't even have a working phone #. Big warning signs.

I don't know how this place gets good reviews. I hired them for moving and I was completely taken…read moreadvantage of. It took their two professional movers, with me assisting, 4 and a half hours to move a 1 bedroom apartment!! Because it took so long, I was charged almost $1,100. And they didn't even get everything in the apartment because I had to rush them as I knew I'd be charged a fortune if I didn't. They even had the nerve to mention getting tipped a few times throughout the process. I will never use this company again and I will make it my job to make sure no one else does either.

My family & I were moving into our new home over a week ago & Pinks moving & storage was highly…read morerecommended for our future move by our realtor. We called them up immediately to get pricing, availability, answering questions, providing our inventory list, timeframe of move & so much more. The customer service over the phone & prompts of responses from our emails were amazing. On the day of our move we had a 3 men total to move all our belongings into a 26 inch moving truck. They were polite, respectful, handled our furniture & boxes w/ care & were quick. We do not recall our mover's name; 1 young man was short, very strong, organized, because we were impressed how he carried our heavy items w/ no problems. He told us he have been a mover all is life & definitely could tell. If any assistance was needed the other 2 mover's would call him over & or check in w/ another to ensure our was done properly. We will definitely recommend Pinks moving for moving services to all. Plus; you do not have to put a deposit down & can cancel your service w/o penalty. The company do not disconnect washer's or dryers so you would have to make sure that's completed ahead of time & hook them back up. A tip: ask for 1st time customer or home buying discount & if you pay w/ cash you would avoid the 5% credit card fee.

First time visiting this business. I came here to dump waste. After spending time checking out…read moretheir services and overall what they have to offer I was pleasantly surprised and pleased. $10 dumping for guests and no brainer for the location and amenities. I was met with a smile and very nice people. I spent a good amount of time talking with Summer about their services and offerings for spots and everything. She was polite, kind, and treated me amazing. You can tell it's family owner and friendly. Everyone is so nice and treats you with much respect and just kind people. This is my go to place here in out and also looking at storage spots as they're super convenient and offer lots of services. Wonderful people and lots to offer can't say enough great things about out them and their business.

The customer service we received was out of this world. Especially when we had horrible service at…read moreanother place. Southwest got us in quickly. They couldn't fix a problem we had but they worked with another garage that took care of the problem and had it back at Southwest in no time at all. Wonderful place!