I don't know who's running San Leandro property anymore because there's never a manager on site or…read moreanybody here for the fact of the matter. Also, the call center is a joke to the fullest. What is the point of having a 24 hour Call center if they can't help you with anything this is the second day I have been locked out of the Climate controlled building of my storage To puck locks have been put on the doors there's no notice on the office door or the doors of the Climate controlled building and access hours are until 9 PM so why is it that this building is completely locked down at 5 PM? Yesterday I asked for the call center to leave note for a manager and district manager or somebody to give me a call back on why the building is lockdown. I was here by myself at 7 PM eight months pregnant needing to go to the hospital but needed to unload my car And the only thing I was told was that it's a morning issue that they will give me a call in the morning to explain why this building was locked down. I called back today to find out that the building is again lockdown before nine before 6 PM with no explanation and again I was told by the useless call center That all they'll do is leave a note on my account and then I have to be the one to keep calling about why I cannot get into The building where my storage is located. Nowhere in my contract nor in the policy for when I signed up at Storquest, did it ever say the climate control building will be locked down when the office is Closed! I've stored at Storquest many times in the past and never did I ever have to deal with the ridiculousness of this property and the management or lack there of!!! Do better, San Leandro Storquest!!!

If I could give no star I would. I've had a storage here for a few years and I guess over the time…read moreMice/rats/rodents got in and ate trough a bunch of my stuff well over 4k worth of cloths. We didn't see any when we cleared out the storage just a whole lot of droppings and ripped up traditional cloths. Currently going through a hassle with insurance with them.

Thank you Evelyn for courteous service showing me the potential unit and explaining the access…read morerules.

Avoid this place at all cost .. they're over charging customers , not being transparent about…read morepricing , mgr never available, I was charged double the price for 3mths , then sent a pay increase for an additional 147.00, after many calls with the pricing breakdown ... all of a sudden get a EMAIL for a 3 month credit, but they never admitted they over charged me. excused it with " because you're a good customer " BS!! Also never said units are more affordable further in... than the ones closest to the gate , also said prices changed EVERYDAY.. when asked about the prices listed on the website I was told that's promo for new customers.. But that's not on the site - ""promo "" not listed just unit sizes and prices .. this place is a RIP OFF !!! If you have time to look , find another place other than Public Storage on Marina Blvd, San Leandro Ca.

Does anyone know about the auction process? My grandparents had a unit and my grandfather stopped…read moremaking payments and did not tell anyone. I believe the unit was auctioned off on March 26th. My grandmother is dying and I would like to retrieve the sentimental photos she stored there. The customer service representatives I spoke with were really helpful but limited by their lack of knowledge about the sale. My grandfather really screwed this up and I just want to find the photos of my grandmother.

Clean storage, helpful staff member in Leo. Very Courteous, professional and informative…read more Unit prices are likely some of the most affordable that you will find in this area. well maintained property, you can access your unit from 7 am to 7 pm daily which is convenient.

Adriene is fantastic. Helpful, friendly, knowledgeable and efficient! Thank you!! If I ever need…read morestorage again I shall return.

Received amazing customer service from Adriene! She was super friendly and very helpful with our…read morequestions. We initially reserved a smaller unit online, but upon noticing the indecisiveness between my partner and I when checking it out in person, Adriene offered to show us a unit the next size up, which ended up being perfect! The units are clean and customers who were tending to their belongings were also very friendly.

Our local, San Leandro nonprofit needed more space than my laundry room/hallway/under bed storage…read morefor our events 1-2/m. I researched my local storage options well. Chose SafKeep because they had special pricing for first 3 months AND had a moving truck for move-ins and move-outs of storage unit AND offered free help moving into the unit! I needed drive up access to quickly load and unload the suv for day-of events. Check! Gated, clean, easy access to main roads, great customer service and management! Check, check, check! Very happy we chose SafKeep Storage!

This storage facility has some of the best prices in the area. The staff is straightforward and…read morefirm in upholding the rules for all of its tenants. I feel extremely confident with my items being stored here.

The staff here is awesome, super helpful and down to earth. Got me everything i needed and more…read more Thanks for everything!

If you care about your property I don't recommend this place. I should have listened to my gut…read more While my property was in a gated area and I assumed there some sort of security that patrols the property. Well someone tried to break into my trailer by cutting off the lock for the back ramp and the trailer next to me backed and hit my trailer and dented the side and scraped the window bezel. The place has a lot broken down cars and garbage and trailers that are run down. I can almost guarantee there some people living in some of them. I moved my trailer to a place about an hour from where I live but they offer free dumping, free ice and free water and an area to wash your trailer and even better they offer electricity for your trailer and 24 hour access and even what's even better than that no broken down eye sores.

Starting service. Front Office coordinator was very helpful, knowledgeable, and super sweet. Showed…read moreme the unit and explained the how-tos and rules. Space is clean, elevators were clean, units are clean, smells clean. Carts available for temporary use. Accessible, parking available in front of office. Coffee available :)

Nea is the best ever! So kind and helpful. She took her time to show me everything. How it works,…read morethe best way to load, unload, how to use the equipment, elevators, and everything. Nea walked me through the process and afterwards she gave me a tour and showed me the proper way to lock and unlock the right way with the special lock. If I could give Nea 10 stars I would. She was so wonderful. I will tell all my friends and family about A-1 Storage. Best price. Best security. Best people!!!

The storage space was generally everything we expected. We had one issue with one freight elevator,…read morebut the staff went overboard to help out and we were not seriously blocked. They also made various tasks easy, such as learning how to access the facility and helping us accommodate our movers. Super friendly and very much appreciated.

Jamison was amazing! I signed up for storage at the Alameda Clement location which they told me…read morethat insurance was a requirement to rent a storage room.. so i went through with the process. I came to find out that was NOT the case. Insurance is OPTIONAL not a Requirement. I came to this location and explained my situation with Jamison and he easily helped me with my situation. His compassion, willingness to help and problem solve stood out to me. Also, this location is very clean. I definitely recommend him and this location. Thank you Jamison for all your help! Amazing employee!