Absolutely loved my experience at Haven Headspa! The staff was professional, welcoming, and made me feel completely relaxed from the moment I arrived. The head spa treatment was incredibly soothing, and I left feeling refreshed with my scalp and hair feeling amazing. I highly recommend Haven Headspa to anyone looking for a relaxing, high-quality self-care experience! read more

Sigh... I wish I had a better experience but my 2 star review is actually being generous. I called and tried to make made an appointment. However, appointment can only be made with a deposit of $20 per person. They sent me instructions by text msg. I sent venmo of $20 per person and had to screenshot and send a text to confirm before the appointment was made. Although a hassle, I can understand. However, the issue began on the date of our appointment. I got to the establishment for our 11am appointment to realize that their doors were locked and were completely closed. I called and they then told me that one of the technicians had gotten into an accident and will be 15 mins late, but they will have another technician open the door. We were okay with that... 30 minutes later, we were still standing outside in 80+ degree heat. Mind you that I drove an hour to get here from LA. We were let inside at 11:40am. After changing, we were told to lay down. However, the other technician still didn't arrive, so we laid there and talked. The service started when she walked in at 11:55am. They only have two different services and we went with their 90 minute Kaori Treatment ($138). The hair wash was decent and relaxing. The products smelled wonderful... However, the technician I had seemed inexperienced. The "lifting" facial was a joke as she just patted my face and put a mask on it. When we were told to get dressed for the blow dry, it was 12:55pm. Definitely not a 90 minute service as were seated for approximately 10-15 minutes to blow dry our hair before our service was completely over. It was about a 75 minute service. Also, they do not offer tea or snacks. I was so thirsty, I had to ask for water. Other reviews talked about a face and scalp consultation which was was not offered to us. We never got any analysis period. At the time of payment, they gave us a discount due to the troubles. However, they didn't deduct that deposit we had made and they had trouble confirming it with whomever they were speaking with. I ended up showing them the text log with the screenshot of payment. As this is a second location, I expected at least the basic standard of care. I came to relax, but I the whole situation stressed me out and I was disappointed. I should have learned by now not to trust Instagram influencers. That being said, I will be returning to my usual hair spa. read more

This is definitely a get what you pay for type place, it was nice but I'd never call it luxury. Bring your own beverages because if you ask for water, you'll get a room temperature bottle during a heat wave. The staff was very friendly but the owner is clearly letting the business down. We got the Kaori and I asked to do a pore cleaning add on, both ladies seemed stunned that they had add one even though there was a printed menu on the table in front of us. We were told only the owner knows how to do that treatment and they were not present at all. As far as the treatment went, yes, my hair is softer today but my face doesn't feel any better than if I had done an at home $5 face mask and the massage was practically nonexistent. When it came time to pay, she had to take a photo of my proof of payment on my phone because "only the owner can access the venmo". The owner needs to invest back into this business, make it look nicer and empower their employees more. read more

DO NOT BOOK WITH HAVEN HEAD SPA!! * They will scam you $50+ I haven't heard anything back so I decided to write this review. I only saw the star ratings, but I wish I looked at the date as no one has written a review in 5+ months which tracks as to why they probably haven't been booked at this location and decided to charge me $50 to make some money from scamming. * Booked a service for 1:30pm, arrived early and when I went to the front door it was locked, no lights on and saw mail that was left on the floor behind the door (which made me think they haven't been inside that location for awhile). I repeatedly tried to make noise by knocking and shaking the door as there was a bell dangling on the inside of the door. I even called and texted the business at 1:30pm to let them know I was there to which I did not get a response. I waited over 20mins past my appointment time and as I was waiting there was a crazy guy who kept walking back and forth in the front staring at me to the point I couldn't wait any longer and left. Conveniently, after I left I get a call and text back asking where I am to then get a following text that I will be charged the "no show fee" of $50. Which was outrageous as I did show up to the appointment. The owner texted me saying the technician was there since 1pm waiting for me, yet I kept telling her no one was there when I arrived. She then tries to tell me to still show up in-order to "make it up to me" and that she would "deduct" the $50 fee from my bill if I decide to still get serviced. In which I declined and just wanted my $50 back as I did show up. To which she responded with no and the only way to get my $50 back is by paying for a service and getting it discounted off my total. When I kept telling her it makes absolutely no sense to charge me for a no show when I did show up. She then proceeds to tell me she went through the camera footage (inside the store) to see that the employee did arrive at 1 (but did not show me such evidence). At this point I was getting upset with all of the excuses she starts to make and I'm just repeating myself at this point to which she (the owner) suddenly acted as an employee when I started to get upset about being charged and said she is not able to make the final decision and will forward this message to "management" and that she will follow up once she has an update. read more

I was looking for a head spa in the area and found Haven Head Spa on Yelp with an amazing 4.9-star rating-so I had to check it out! I called to ask about their services and pricing, and spoke with Lily, who was incredibly polite, friendly, and professional. What really stood out was her patience and empathy, which made me feel so at ease. This was a birthday surprise for someone special, and I was nervous about being late for our 7:30 PM appointment. We didn't arrive until 8:08 PM, but Lily welcomed us with a warm smile and reassured us everything was okay. She even took the time to explain how the head spa works, using an iPad to analyze the scalp-super cool! We chose the Kaori Japanese Head Care package ($138 for 90 minutes), which included: * Scalp analysis * Scalp massage * Makeup removal * Deep facial cleansing * Collagen modeling face mask * Face-lifting massage * Neck and shoulder massage * Moisturizer & sun protection * Blow dry * Double shampoo wash The space was cozy, cute, and spotless, with a lovely scent throughout. The two staff members who worked on us were professional and made us feel truly pampered. After the treatment, our faces and hair felt amazing, our skin was glowing, and we smelled so good! Everything about this place was top-notch. The staff were warm and welcoming, and the experience felt luxurious from start to finish. I'll definitely be recommending Haven Head Spa to friends and family-and I'll be back for sure! Just a heads-up: appointments are required, so be sure to book in advance. They take Zelle, Venmo, Cash, or Card Credit. read more

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From the moment I stepped into Haven Spa, I knew I was in for a truly relaxing experience. The atmosphere is serene and welcoming, with calming scents and a peaceful ambiance that immediately puts you at ease. The staff is incredibly kind, professional, and attentive, making sure every guest feels pampered and well taken care of. My treatment was nothing short of amazing. Whether you're going in for a massage, facial, or full spa day, you can expect top tier service and personalized care. What stood out most to me was the attention to detail, clean and beautifully designed treatment rooms, soothing music, and high quality products that left my skin glowing and my body completely relaxed. If you're looking for the perfect escape to unwind, recharge, and treat yourself, I highly recommend Haven Spa. It truly lives up to its name, an oasis of calm and comfort. read more

Haven Head Spa - Skin Care Near Me - Garden Grove, California

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Have never gotten a head spa treatment so I have nothing to compare it to but I really enjoyed this experience. Outside is somewhat unassuming as it sits between a restaurant and a market of some kind. Inside is much nicer. A little dimly lit, clean, modern style. We got brought back to a room with two stations where they asked us to take off our tops and get under the blankets, similar to a massage. The only criticism I had was it would be nice if they explained what they were doing next. They just kind of moved from one step to another. I did also wish the massage portion was a little longer. It was pretty brief. They used a lot of product which smelled very natural versus fragrant which I liked as I don't love especially perfume-y scents. The time went by quick and by the time they were done, the 90 minutes came and went. It was neat to see what our scalps looked like before and after. My wife's hair looked super shiny after. My hair was fluffy and soft to the touch. Really enjoyed this session and would come back again. read more

The location is kind of sketchy at night but the workers lock the door after we go inside so it felt pretty safe while there were druggies outside. Inside it is decorated beautifully and the workers were very friendly. The girl I got showed a lot of detail to attention and also a lot of care for my hair. She did a great job and I felt very relaxed. read more

First timer, & it definitely won't be my last! I booked an appt through their website. Upon arrival, Thomas greeted me & was super friendly. He explained everything, showed me live images of my scalp & a moisture test. Then he escorted me to the room, explained what the next steps were, & gave me privacy to change. Now for Ara... literally AMAZING! She was so gentle with my hair & face, but also gave nice strong massages on shoulders & neck. I literally almost fell asleep on several occasions. I feel so refreshed! She also blowdried my hair, & my hair is so much softer & shinier. The place super clean, & I saw them cleaning up & changing the covers. Friendly, welcoming, & knowledgeable staff. All of their products smell so good. I'll definitely be back! read more

Haven Head Spa - During... pretty sure this is a moment I almost fell asleep - Skin Care Near Me - Garden Grove, California

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It was my first time visiting and I got their signature Kaori Treatment ($138) which includes a 12-step head care service. From the moment I walked in, the experience was amazing. Thomas at the front desk checked me in and did my face and scalp consultation--he was super kind and welcoming. My service was with Ara, who was very gentle and attentive. Anytime I asked to adjust the massage pressure, she was happy to accommodate. The atmosphere is calm, clean, and relaxing--I actually fell asleep for most of the treatment! We finished with a blow-dry and a final scalp analysis, which showed all the buildup had been cleared. My head felt noticeably lighter after the head and shoulder massage. I was impressed to hear they've only been open for 2 months. I'll definitely be back again! read more

Haven Head Spa - Clean scalp - Skin Care Near Me - Garden Grove, California

Winnie was my service person and did a phenomenal job washing my hair and also giving me a neck and shoulder massage that was actually effective! (I'm normally very ticklish so this was a pleasant surprise) I came to the salon with dry, frizzy and scary looking and left with soft, touchable and very clean and moisturized hair and scalp. 10/10 would recommend! read more

My first time going to a head spa, and Haven was EXACTLY what I needed. I love the calming atmosphere and Lily was so knowledgeable and caring. The whole experience, from the lavender eye mask to the scalp massage to the dyson hair drying was incredible. Highly recommend!! read more

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My husband booked this last minute for us after a very stressful couple of weeks. We drove up and were very disappointed to see several druggies hanging out right at the entrance. We felt very unsafe. It was a very dark entrance. Not in a nice area at all. We called immediately to say we were not going in because it was unsafe and to please return our deposit. She refused and told us the technicians had to drive 30 minutes to come in and said she has no control over the "druggies" hanging out around entrance. Don't book at this establishment -- It is very dark and unsafe area. read more

I highly recommend this place everything was so amazing, all you girls need to come try this!! My tech was pinky and she was absolutely amazing as well read more

Yes! You need to come and try this place immediately! Amazing experience and can we all say Dyson ftw! Everyone knows the best kept secrets are those places that are "hole in the walls." This place may not LOOK the best outside, nor is in a fancy area, but let me tell you - the best place is inside. Tucked away between Shai's Cafe and next to a mini tobacco store, and right across Tom's Auto (body shop?) Is Haven, and they need more clients! Right now, staff comes in according to the bookings throughout the day since they're slow. Im not sure if they just opened or not, but this place sadly needs more clients. Its an amazing little place, with A little language barrier, but they seriously serve and deliver! They only have one service, which is a 12 step program, and YEEES, it is amazingggg! products smell fantastic and can I say my face feels so hydrated. I have sensitive and dry skin and scalp that never felt clean - trying different shampoo right now... i was having a much needed introvert day... you know, one of those days that where you need to "potato" all day and decided to stop by for some self love and care. $138 for the 1 service of 12 steps, and if you want, $25 add ons. I knew i wanted to be pampered and asked them for assitance that would help my face skin. With a license esthetician, Lily , she helped me choose an add on suited to my face needs, but she said I didnt need it. But she didnt push or try to upsell me, she literally was saying that my skin didnt need an add on, but wouldn't hurt if I chose what she recommended if I really wanted one... IMMEDIATE RESPECT. She also consulted my current scalp situation using one of those scalp video tools to show your current scalp status. they then come up with a special regimen to suit your scalp/facial needs within that 12 steps... so everyone has their own each and specialized service within the 12 steps. The scalp massage and strength into scrubbing and massaging my hair was amazing. My head feels sooo good afterwards and can I say immediately fell asleep. It. Was. Too. Good! Be prepared, super cold water will rinse your hair mask off on the last step - its better for your scalp, but you will feel amazzzzing! I forgot to get my after scalp picture, but my hair blowed dried out looked sooooooo healthy! I had Android, so she couldn't air drop me, but will be sending me my hair video later. read more

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Haven Head Spa is very communicative and easy to book an appt. I made an appt for me and my friend and had a very relaxing time in a shared room with 2 beds. I got Thomas and my friend got Lily. My favorite part was the scalp massage, and my friend's favorite part was the facial. The service started on time, and the entire service was in sync that we finished at the same time. I even fell asleep at one point. At the end, my hair looked so healthy and shiny! Ready for the holidays. I even purchased a few gift cards for friends and family. Parking is easy on Wilson St. read more

Had such a good experience at my first time going to a head spa. My technician was Lily and she was so sweet and went through all the steps with me. I got the Glow package which included the facial, head/neck/shoulder massage, and the scalp treatment. I was so relaxed I almost fell asleep. I have a pretty oily scalp and I feel like the treatment really helped cleanse it all and made my hair so shiny and sleek!! Will definitely be back! read more

Haven Head Spa - Skin Care Near Me - Garden Grove, California

Lily was great. She did a fantastic job. Staff here are very nice and accommodating. I highly recommend this place. read more

Haven Head Spa - Skin Care Near Me - Garden Grove, California

It was a very relaxing experience. The service was attentive and very thoughtful. I wish the knee pillows were a roller like they use at massages. It would be better than the pillow they used. Also I wish they had advertised the 3% CC surcharge when I booked through SQ and was required to enter a CC. read more

Love the head and facial spa with Lily! Hair feels so soft! Would definitely be back!

It was my first time and Haven Head Spa did an amazing job. I got my scalp analyzed and the entire treatment was so relaxing. The staff is extremely nice and welcoming. The room was well set up and with calming music. Overall, 10/10 service and I will be going back! read more

Such an amazing experience! It was my first time at a headspa and the technician was so kind and informative. The appointment started with a scalp and skin analysis and then I was brought to the room to change. The whole experience was so relaxing and my hair turned out so smooth, soft, and shiny at the end. The entire experience was 90 minutes and I left feeling so pampered and rejuvenated. read more

Haven Head Spa - After scalp and hair treatment - Skin Care Near Me - Garden Grove, California

Great service, scalp massage is amazing! Very relaxing and hair is super soft. WOW!! read more

Came here for a relaxing girl's day with my cousins and sister in law. Winnie was such a sweetheart! She made my first head spa experience so pleasant, and even took photos and videos for me during the treatment. Love her!! The scalp massage was my favorite part and of course, the end result (which I'll post, of course!) Definitely check this place out for a self care day or a girl's day out! read more

Haven Head Spa - Skin Care Near Me - Garden Grove, California

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Came in for the Kaori treatment as a gift from my husband for my birthday. It was overall a great experience and left my hair feeling nourished and shiny and my face felt very well hydrated following the treatment. If you're considering doing a head spa treatment and are in the OC location, I'd definitely recommend this spot! read more

My sister gifted me this gift certificate for Christmas & Ive been so excited to come ever since! What a great experience the facial mixed in with the head massage. I loved the heat mask for the hair, I Will totally be back again. Thank you to all of the staff that was so friendly. read more

Went with my friend, it was easy to make an appt over phone with Lily. Both Lily and Thomas were excellent and took good care of our hair! Did the Glow package and my skin is super glowy. We will def come back . read more

Haven Head Spa - Skin Care Near Me - Garden Grove, California

Appointment was amazing. Service was wonderful. My hair looks very healthy and beautiful. read more

Haven Head Spa - After head spa. - Skin Care Near Me - Garden Grove, California

They started with analyzing your scalp and skin, receptionist explained all the steps and introduced products they would use before we walked to the treatment room. The massage so AMAZING!!! I tried to keep awake but I fall asleep at some points. I was so relax and skin became glow after the treatment. I can't wait for my next visit. read more

Haven Head Spa - I like this - Skin Care Near Me - Garden Grove, California

Amazing vibes Amazing customer service Friendly staff So good I a good nap Very experienced read more

Amazing service! Highly recommend this new hair spa! The scalp massage and facial were glorious! So relaxing and my hair has never felt silkier! read more

Haven Head Spa - Skin Care Near Me - Garden Grove, California

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The service was amazing and so relaxing will go again! They took their time and were very helpful and friendly. It was my first visit and it was better than expected read more

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Awesome experience! What a hidden gem so close to home. Came here on a whim looking for some relaxing time after work. They were able to take me in right away. The shampooing, the massage and the end result was phenomenal! She made me look like a hair model! read more

Haven Head Spa - Skin Care Near Me - Garden Grove, California

Amazing! The treatment was so relaxing and the girls were very attentive, their customer service standard was great very high praise to them. I highly recommend this treat. One of the best head spa experiences I've had. read more

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Amazing service provided by Ara. She takes time with the massage, there is no rush. Everyone is very kind and attentive! Left my hair clean and looking fresh read more

Haven Head Spa - Skin Care Near Me - Garden Grove, California

Just came here today with my mom and had a lovely time. The head spa service was so relaxing and definitely something I'd do again.

came here on a sister date for our birthdays & we had a wonderful experience. they took such great care of us & the whole process was so enjoyable & relaxing. we both have very thick & wavy hair, and our hair looks and feels amazing!!! tiffany and sidney were fantastic, and the whole place is so professional and chic and lovely. will absolutely come back!! read more

Haven Head Spa - Skin Care Near Me - Garden Grove, California

Came to this place after a recommendation from a trusted friend and it did not disappoint. The staff is so friendly and provided great service. I did the kaori treatment and it was so relaxing and the massage was great. I left feeling refreshed and my hair has never felt softer. I will be returning frequently! read more

The girl that performed the service on me seemed like she is new and had no idea what she was doing. Head massage sucked, she barely had any strength. Not enough pressure. Hair wash felt like a rub and instead of deep clean wash. Facial was lame. The water pouring out from the water ring was a little too hot. Instead of lowering the temperature when i said it's a little hot she removed it completely. I've been to a lot of head spa and facials, they were a lot more affordable and better quality. The skin products they put on after the facial wasn't good either. Especially the sunblock, i looked like a ghost and it wasn't evenly applied. It was all gunky. Very poor experience. 1 star for friendliness read more

Came here with my husband for his birthday & I really enjoyed it here. Lily & Winnie were very nice & informative. From the facial to the scalp treatment, we really enjoyed it. The vibes were so relaxing. Thank you for the experience & pampering us ! read more