I was disappointed with my experience contacting Ranck…read more I called to inquire about wet line disconnect services for a commercial property that is scheduled for demolition. Since this service appears to be listed on their website, I simply asked whether they perform that type of work. The representative immediately told me "no." When I mentioned that their website suggests otherwise and asked if she could verify with someone, she placed me on hold and returned asking for my name, company, and whether I was a third party. I explained that before providing all of my information, I just wanted confirmation that Ranck actually performs the service. Instead of answering the question, she insisted the answer was contingent on those details. I asked whether those questions had any bearing on whether the company offers the service at all, and she again stated that the answer depended on who I was. As someone calling about what could have been a significant commercial project, I found the interaction frustrating and unwelcoming. A simple, "Let me check and confirm whether we offer that service," would have gone a long way. I ended up thanking her for her time and chose to not pursue the conversation any further the whole experience was just very distasteful.

While I was at work this Saturday past, our downstairs toilet began vomiting sewage. My son…read morecalled me to ask who to call. I told him Ranck and he called me back a few hours later to tell me how wonderful they were. They showed up, were cheerful, pleasant and professional, and got the whole mess under control in a surprisingly short time. My son was overjoyed that everything went well and said make sure you thank them and give them a stupendous review !! They have helped us other times too, and we greatly appreciate them.

Guiwell Inc. is absolutely amazing! Our central air conditioning wasn't functioning correctly and I…read morewas told by one of the big HVAC companies in our area, who I had a service contract with for years, that the unit couldn't be filled with refrigerant and needed to be replaced. The sales guy from the company quoted me a price of $5000 and wanted to set the job up ASAP. Since Guiwell put in a water heater for me a few months ago, did a fantastic job and came in about $400 cheaper than anyone else I called, I decided to call them for an estimate on the AC unit. The owner, Mike, came out to my place quickly and informed me that the other HVAC company had lied to me and he was able to refill our current unit to keep my family comfortable while he gave me an estimate for the new job. Mike also took the time to explain how central AC actually works and informed me that I didn't need the high SEER rating unit that the other company quoted me for. Mike put together prices for me on 3 other units, a premium, middle of the road and economy model. I decided to go with the Heil unit, which was the middle model that Mike had selected. The purchase price of the unit and the install was $1300 less than the company I previously dealt with. He also helped me secure a special deal on financing with a low APR. Mike kept in touch with me after the financing went through, to make sure my old unit was working well until he could complete the install on the new unit. Mike and his team came out to complete the job approximately one week later and wrapped everything up in under 4 hours. Mike also took care of installing a thermostat for me and fixing a small plumbing issue that I had, both at no charge. Talk about customer service!! Overall, I am beyond satisfied with the service, quality and value I received from Guiwell Inc. and I highly recommend them to anyone who needs HVAC services!

I have been using Guiwell for my A/C service several years now. They always have someone on call to…read morecome out...diagnose and repair the problem!! Never trying to sell me stuff I don't need. Thank you guys!! Always a great job.

I called Alltemp on a Sunday afternoon for emergency service on my furnace that stopped working…read more The technician was very nice and told me he could be at my house in 20 minutes. This was on one of coldest days of the year and I had called several other companies; none were able to help. I am very grateful to Dan and Alltemp for fixing my furnace on a Sunday afternoon. The extra charge for emergency service was well worth it. I will be calling Alltemp for my future HVAC needs.

Selected Alltemp Enterprises for installation of mini split units to replace an older central air…read moreconditioner based on the recommendation of friends. The workers were punctual, polite and respectful of our property. They did an excellent job and when the instillation was completed, they explained the operation and walked me through everything. I'd highly recommend Alltemp Enterprise for your HVAC needs.

I've been using Vertes for the last 3 years. I always use them for my HVAC and today, I had the…read morepleasure of meeting Aaron, from their plumbing department. He was nice, professional and got my issues fixed quickly. Both my outdoor faucet and my slow bathroom sink. I have never been disappointed in the service this company delivers. Thanks Aaron!

During the 100 degree heat wave, our AC stopped working. We called Vertex for an emergency service…read morecall. They said they would call back with appointment time. They called back 4 days later. This is how they treat their clients who had been with them for 10 years!

Our landlord scheduled them to replace filters for heating/air-conditioning unit which is needed…read moreevery year.... I asked the man who (said he's been here before) came to use Boot Covers - he said they don't use them.... In getting up into the attic, he broke the drywall. I asked him if he had a stepstool or a ladder and he said he only had a 4ft ladder... He got a 5gallon bucket and turned it upside down to use... I have insulation down all the steps and the on the carpeting to out the door... He also had to borrow my dustpan & brush to cleanup his mess!!!!! Now what business doesn't supply Boot Covers, Small Ladders/Steps tools or Dustpans , Brushes for HVAC work???? You're going in & out of houses and respect should be given to people's property!!!

I had used them for about a year in 1980 and had good service, so when I bought a house with oil…read moreheat in 2019 I became a customer once again. I had them out to work on my furnace every year and had two emergencies that first season. The technician was knowledgeable, clean, and courteous. The two urgent calls were dispatched much quicker than I expected. Because of that I purchase all my oil from them and their rates are competitive. I highly recommend them. Bill Beck, Ephrata, Pa.

They turned off my gas and did not relight it so I was cold. After $600 service fee calls, the leak…read morewas not fixed and they did not relight my boiler that was working before they turned it off. Update; I had some one else come and fix the gas leak. They turned on my boiler and it's been working fine: I had to replace the circulator valve which UGI did not notice

We moved from the Reading area to Ephrata and had furnace problems. I didn't renew my maintenance…read morecontract since I was really busy and wasn't sure if they supported propane furnace in a manufactured home. They did and when I called this morning the tech arrived at 11am. He diagnosed the problem within 30 minutes and got us running. We had used a local company and they took five days and never resolved the issue. The furnace is 16 years old and needs to be replaced, which I will only trust UGI to take care of. I also made sure my maintenance plan was paid for the year. We had UGI natural gas in our old home for 19 years and had the maintenance plan for six years. Well worth the cost for complete piece of mind. Sales rep gave us a price for a new furnace on 1/6/2020 and they installed it today 1/8/2020. You can't ask for better service than that. Unfortunately we found that the condenser-coil is bad and since the a/c is just as old, they will come back in late March to replace them. Not what we wanted to hear but at least we know what we are in for.

I was seriously impressed with my experience with Schaeffer mechanical. They were timely,…read morerespectful and fair. I called and they answered immediately, they had me scheduled for the next day! They were able to salvage my leaking mixing valve on my water heater and noticed that it only needed a new grommet. While they were at my house they also serviced my HVAC system and took the time to educate me on how to maintain the mechanical systems in my house. Overall their tech was professional, tidy, and friendly. I was impressed with the quality of work and I felt they did a good job.

By far the very best! Sheaffer Mechanical is the only company we use and always our first call!…read moreGood rates, good people, great quality work and fantastic customer service. Ryan, Susan and team have saved us several times in a timely manner! Most recently this morning when we had an issue with our air conditioning. We just cannot say enough, thank you so much!

Had a pipe from bathroom sink that was causing havoc in the basement, had to cut water off to…read morebathroom & laundry room. Honestly wasn't prepared for the price that was given to us. I was at work in New York, and wife was there trying to figure out how to deal with the price at hand. The two men were professional as can be. They offered a program and paid for our bill straight up.

Fast, reliable service. Had them change an up flush pump for our basement toilet. They had the most…read morereasonable bid by far and got it done in half the time as other quotes. I'll be using JM Lapp again