This company's service is always good or better. Both my AC and Oil burner were lacking in recent…read morepreventative maintenance. One call, next day service, 2 guys, they also needed to return to finish on the oil burner. They showed me some recommended repairs, had most of the parts needed, everything looked and was working great after job done. Sometimes I think WBS is a little pricey but they're my first call for emergency or non-emergency Oil Burner service! Have a nice day!

We woke up with not hot water on a Saturday morning. I called and left a message and they got back…read moreto me in 15 minutes. They were at our house in about an hour. The heater needed to have parts replaced. He had them on the truck and had our heater up and running in about an hour. I am grateful that they come out and fix things on the weekend and do it quickly. Don Steward kept me assured he would have it running in no time and he did. Since we have their economy plan for oil, everything was done at a discounted rate. We've been with Steward and Son for 20 years and have no regrets.

I left a review for Rydal Fuel on this site many years ago. I am returning to leave another 5 star…read morereview. In our recent single digit cold snap, my furnace stopped working. Of course, it was in the evening and required service outside of normal business hours. Rydal sent their very knowledge tech, Andrew, to my rescue in about one hour after I called them. I typically see Andrew twice a year when I have my units serviced. He is a true asset to Rydal! In a short period of time, he had my furnace back to normal. I highly recommend Rydal to anyone looking for a company to care for the HVAC equipment!!

I had been using a different fuel company for 43 years and was never bowled over by the service…read more When my oil burner would not work on the first cold weather day this year, I called the old company and was told it would be 10 days or so before my problem could be addressed. I pleaded with the company stating I had just come off Chemotherapy and was rather rundown. I was told I'd have to wait. Normally I would have done so...but in desperation, I got in touch with Rydal Fuel, very, very much to my great satisfaction. My problem was taken care of immediately... Intelligently, thoroughly, and compassionately. Rydal is NOW my Oil company of choice. I am thrilled that such an organization still exists.

RPM gave us the best price by far for a New York Heat and AC whole house unit seven years ago. They…read moredid a great install. The unit has been great; it paid for itself in lower PSE&G bills. Yesterday, the unit did not sound right, so I called. They had a service tech come right out and diagnose the problem. They were back the next day (it had just conked out) after getting the parts needed. The labor bill was reasonable, and the parts were warrantied. RPM did a great job! Their service was great. You really appreciate it when it's 29 degrees outside!

Had a leak in the furnace. Water everywhere. The technician came for literally three minutes and…read moretold my wife, "well this is going to be easy". Got charged 197 for three minutes. 197. Knowing there was a leak, the man could've checked the air filter and replaced it (which I would've gladly paid for). The filter was drenched. The technician says" 197 is the years of experience you pay for". Experience my @$$. Experience would've told you to look at other areas and see where else the water did damage to. As a veteran, this is a slap in the face especially with the technician being smart on the phone like that. I originally picked this service due to the reviews but over time, people become complacent. DO NOT USE THIS BUSINESS!

Our experience with 7 oil has always been wonderful. The techs are always knowledgeable and…read moreprofessional and transparent with everything that they are doing. After getting our oil boiler back up and running the tech made sure ever was working as it should. Definitely recommend!!

We had 70il come to fix our heater. The tech was here for less than an hour and we were charged…read more$99 for his diagnostic. Not a problem. BUT we were price gouged $474 on a part that can be bought for $100.

My girlfriend's heater stopped working, so she called this company. They told her the required…read moreparts were "rare" and recommended replacing the entire system for $8,000+, citing the age of the unit. When she declined, they suddenly "found" the part and quoted $1,800, then took a deposit. A quick search showed the OEM part is widely available for around $150, and the job typically takes 1-2 hours. Charging $1,800 for that kind of work is hard to justify. To their credit, when I called and requested a refund of the deposit, they returned it without issue (hence the 2 stars). That said, the initial sales approach was misleading and predatory. For context, another company has since quoted $460 for the same repair.

Very responsive service and "diagnosed" a defective blower motor that was "one of the most…read moreexpensive motors I've seen" and "don't know if I can get one" immediately went into "upsell a new furnace mode" and was assured it was a "competitive price" Big mistake should have immediately called two other companies for quote. Installation was flawless, but the price was exorbitant at $8300. $6-6500 would have been a fair price for a $3400 heater marked up 1.5X and a 6-8 hours of labor at more than $200/hr labor. Met with owner and he justified the price mostly due to "knowing his costs", generous salaries for his employees, enormous overhead, advertising and a "small profit margin" Lesson learned. When the technician goes into upsell mode and tells you they are offering a competitive price, don't believe them. Get three quotes. Also, they remove any negative reviews and want you to not post anything detrimental on social media.

Our A/C unit stopped blowing out cold air randomly on a Wednesday night! Thankfully it was not…read moreduring the heatwave, but it was still hot, and our family needs A/C. I had been hearing some horror stories of some unreliable HVAC businesses, so I went on my neighborhood Facebook Group to check out what HVAC businesses my neighbors were recommending, and one of them was Northern Liberties Heating & Air Conditioning LLC. On Google, it said they were opened 24/7, so I gave them a call, but nobody picked up. Immediately after I hung up, I got an automated text message to provide my name, address, and my reason for calling. I texted over my information as requested, with a photo of my thermostat. The night goes by, and I didn't hear anything... until the following morning around 8am. The office manager, Virginia received my text and let me know she could send a technician over that afternoon, which I immediately agreed to. The technician ended up not showing up, so I reached out to Virginia, who was very responsive. Apparently, the technician who was supposed to come over was held up at another job. Virginia let me know Nestor, the owner himself will stop by instead. Nestor arrived at our house promptly at the time he said he would be here. I was expecting for him to diagnose the problem and come back another day to fix the A/C unit, but this man was prepared! Nestor brought with him a replacement part that is commonly broken in A/C units. And lo and behold, that was the part that was needed to fix our broken A/C unit! We also have a 2nd A/C unit that wasn't broken, but since these two units are about the same age, we thought to ask if we should have the same part for that A/C unit replaced as well. Nestor said no, and that we can replace it when it's broken. We really appreciated his honesty. Just like that, our A/C unit was fixed and cost us ~$300, which, for the part and repair work is more than reasonable.

Nestor and Virginia run such a professional and reliable business! My AC went out while I was on…read morevacation and after calling, Nestor was able to come to my house the next morning and had my AC running within 20 minutes. Their pricing was very reasonable and both Nestor and Virginia were very pleasant to work with!

Chris came out suggested a few things and said I didn't need a new system. However after making his…read morefew suggested changes, I'm still experience the same issue with high heat and humidity especially on the 2nd floor. I wish he wound have looked at the condenser and the refrigerant. He did test out the temperature coming into the evaporator and said it was fine. He charged me a little under $200 for his time and recommendations.

I want to give my highest recommendation for Chris Walton Sr. Plumbing out of New Egypt, NJ. For…read morethe past year and a half we've had a weird intermittent plumbing issue. During that time he or an employee have been to the house three times. Each time, between the time I called and when they showed up, things would start working properly again. So they would try to diagnose the issue based on my description and do what seemed to be appropriate, and things would be fine for a while but eventually the problem would recur. So yesterday he showed up with an expensive piece of equipment to properly diagnose the issue, and having done so, brought in another expensive piece of equipment to fix the problem. He was there for over two hours, and along the way, he mentioned what he normally charges for use of that equipment because of what it cost him. I was OK with it; I was just happy to have the problem finally fixed. But when he was done, he said that he wasn't happy about the past "misdiagnoses" and I shouldn't have to pay for them, and he ended up charging me about a third of what I was expecting. When I offered to meet him halfway, he said, "Sorry, I've already entered it into the system, nothing I can do." I can't promise that you'll get price breaks like I got on this occasion, but I can promise that you won't get ripped off, and that you'll get excellent service.

Responding to them having "no record" of the visit. This…read moresums up everything. You can't keep proper inventory or par levels of Rheem or Bradford HWHs, despite their popularity. We also failed our inspection. So, of course you don't have "any record," because you're sloppy.

My expectations were met. I'm old enough to remember when service was good straightforward and…read morehonest. When people talked to you and gave you options. This is that type of company. I had them come out to work on my HVAC system. When everyone else said I had only one option to replace. They said they could repair my unit. That's exactly what I did. It ran beautifully all summer.