First time to Oahu Mortuary have a friend in Town and he asked if I can take him to his parents…read moregravesite. I have no family members buried here there all at Mililani or Diamond head mortuary. I'm very impressed the landscape is very clean and grass is maintained very well . This mortuary is located on Nuuanu Ave and if you're coming down on Pali Hwy you can see the graveyard on the right side of the highway.

During COVID, they were supposed to be strict with their policy of no more than 10 in attendance…read more So, 10 were scheduled to visit during a specific time while the other half were to come at a later point in time. As a result of not adhering to their safety/COVID policy, it turned out to be a huge issue and a negative experience. I was even told by an employee there, that I would receive a copy of the death certificate, but nothing was provided. I wouldn't recommend this location as the entire experience has caused my family and I trauma.

Losing my mother was one of the hardest things our family has ever gone through, but Nuuanu…read moreMemorial Park & Mortuary took care of us with so much aloha and compassion. From the very beginning, they treated us like ohana and made sure we felt supported every step of the way. They handled every detail with care and respect, allowing us to focus on honoring my mom's life. Her viewing was beautiful and heartfelt -- it truly reflected who she was and the love she gave to everyone around her. During such a difficult time, their kindness meant everything to us. We'll always be grateful for the comfort and support they showed our family. I highly recommend them to anyone on Oahu looking for genuine, caring service.

I was very impressed with just about every detail of the property. Straight away the place is…read morebeautiful and being greeted by the parking attendant, security and other staff you feel the ALOHA being welcomed like family. The place is well kept with mush attention to detail. It's old school yet modern. Some areas are small but it has a homey feeling and yet the views are wide open and spacious. Thank you to the hard working staff. You are the best!

It's a very interesting cemetery, lots of local history is found in any old cemetery. It is one of…read morethe early government regulated cemeteries for Hawai'ians set up in the very early 20th century. It's across from the bus stop if you're taking the bus to see the Bishop Museum and adjacent to two other historic cemeteries. There is not a single shade tree though. Take a look at this while you're there: https://nupepa-hawaii.com/tag/puea-cemetery/ to read about some of the people interred there.

Fletcher and his son were so friendly and helpful. We chose our flowers based on his many…read morebeautiful samples provided from his website. My sister and I were in and out of there within 15 mins. Well done 'Flowers by Fletcher'. We hope our review boosts your clientele and business. Aloha, Valerie

My Aunty passed away and I wanted to order some flowers. I used Grok and found Flowers by Fletcher…read more I didn't know what to expect. I just wanted flowers at a reasonable price. Fast forward a couple of months later... I just came from my Aunty's service and for the amount I paid, I can't believe how big that wearth was. I am so happy with my purchase. I highly recommend Flowers by Fletcher. You can't go wrong!

Unfortunately, this was one of the most disappointing experiences I've had with a mortuary on the…read moreisland. As a family coming together to honor and celebrate the life of our loved one, we expected a higher level of professionalism, care, and support. The overall quality of the facilities and equipment felt outdated, and the interactions with some of the staff came across as less welcoming than we had hoped. There were several issues throughout the service, including the slideshow not being played as planned and the microphones cutting in and out while people were speaking. The most difficult part was feeling rushed during the time we were trying to take photos, reflect, and create final memories with our loved one. This was an important moment for our family, and we hoped to have more time and support to truly honor that experience. I hope this feedback helps improve the experience for future families, because during such a meaningful and emotional time, compassion, patience, and professionalism are incredibly important.

* I felt pressured into expensive packages. * I couldn't get…read moreanyone to discuss less expensive options. * Communication became email-only despite repeated requests. * The paperwork delays affected your ability to obtain the death certificate. * I ultimately transferred to another mortuary, paid nearly $1,000 to do so, and received faster, less expensive service there. Shelby's actions made me feel that closing the sale was a higher priority than helping my family bury my mother with dignity. Even after three weeks, the paperwork needed for us to obtain a death certificate had not been filed with the state, which meant we couldn't get the certificate needed to work with the banks. Repeatedly being unable to reach them delayed our ability to finalize arrangements, and my mother's funeral was pushed back. Because she had not been embalmed and significant time had passed, her condition had deteriorated by the time she was transferred. She was no longer recognizable to us.

Maybe I was Japanese in a previous life. Somehow, I'm drawn to Japanese things, but I've only been…read moreto Japan once. Luckily for me, there are enough Japanese things in Hawaii and LA! I was always curious about the pagoda top that I passed by every day on the way to school and work when I lived in Nu'uanu. After many years, I saw Cara M.'s review when I searched Honolulu Landmarks on this Yelp website! I finally had time yesterday to explore and get a close up look! It was really cool! I parked for free on Craigside Place - the street in the front of the big condominium. It's just a short walk down the paved driveway which is blocked off with orange cones. If you drive to the left, you'll pass by all of the Japanese style graves which are like crypts where urns of family members can be placed together. So - walking down the driveway which curves to the left, you'll arrive at the tall, faded Sanju Pagoda straight ahead. Although the it needs repair and is surrounded by a soft, saggy orange fence, it's still magnificent and beautiful! According to an article in Honolulu Magazine (11-1-06), it is one of the "9 Most Endangered Historic Sites in Hawai'i". It is believed to be the largest pagoda in the world! Before the Sanju Pagoda, to your right, sits a replica of the Kinkaku-ji Temple with the Mirror Lake Garden. It would look better if the water filled the ponds and if the temple were gold in color like the original one in Kyoto, Japan, but I was happy enough to be so close to it! There seems to be some controversy about the maintenance of this Landmark. It may take over $2 million to renovate. If you want to check it out before it falls down, you may want to do it soon... Just be careful!

After driving on the Pali Highway and seeing the top of that mysterious pagoda every day, I decided…read moreto investigate! and the Internet gave me the Kyoto Gardens of Honolulu Memorial Park, which is the eastern half of the Honolulu Memorial Park and Cemetery. We parked by the graves and walked down to the Sanju Pagoda, an impressive sight in Hawaii! To people from Japan, they'd probably just think that it's old and in SERIOUS need of repairs, but to my friends and I, it was super awesome! A for real pagoda outside of Japan! There was an orange safety fence around it, so we couldn't walk around the pagoda, but it was for the best because it really does look like it can fall down any moment. We then walked down to the replica of Kyoto's famous Kinkaku-ji. Although it doesn't have gold walls, the building looks practically exactly the same as the one in Japan! What makes this replica even more fun is that you can walk right up to it and walk around it, which you can't do with the one in Japan. Good for us! Good for the old building? Probably not... The Mirror Lake Garden was empty of water, so it wasn't really a lake, but we could see how the rocks were placed. It was interesting. If you are a fan of Japanese culture, have gone to Japan, or plan on going soon, the Kyoto Gardens of Honolulu Memorial Park is really nice! Just respect the grounds and don't throw rubbish around.

Located downtown close to Vineyard St on Nuuanu Ave, my parents purchased funeral plans and mom…read morepassed in 2011. Hosoi did a wonderful job making sure everything was as she wished and easy to work with, absolutely organized, efficient, and very sympathetic. Dad passed a couple months ago and we were lucky to work with Ricki, who was so wonderful because there was an additional step to Dad's plan as he was a retired Air Force Lt Col so his final wish was to be interred at Punchbowl with full military honors. Ricki kindly helped with all of the plans, setting the date with Punchbowl and working with USAF to ensure dad received his honors. Ricki's been doing this a while so he has it down-pat and makes good suggestions, answers all our questions patiently, and just made us feel like family. Like he treated us how he would treat his own during this overwhelming time. He answered all our emails promptly and even called when he needed to discuss a more sensitive matter. During the grieving time your mind doesn't work as it should- or at least mine doesn't - it was a comfort to work with Ricki and the rest of the kind ladies in the office who remained professional but caring with each interaction we had. Mahalo to Ricki and these ladies who obviously care and want to make sure our loved ones and us are at peace.

We recently attended a relative's service here on 10-10-24. Things haven't changed much since I…read moreheld my father's service here in 2006. For both services, the deceased had funeral plans with Hosoi making it a lot easier. This company had been in business for so long that it is reputable, organized and the program runs smoothly. Personally I'm glad it was in English without the senko(incense)offering. They set up a table for friends and family to sign in and give their koden(money envelopes) to the family. There are ample benched seating for the guests during the service both in and out.. Inside is nice, comfortable and air conditioned. Podium and microphone are present. You can show a video on the screen as part of your program. You can select your clergy person along with who does the eulogy or remembrances of your dearly departed. After the service it's customary to provide refreshments or a meal to your guests in their outside dining hall. The one we just attended got their deluxe bentos from Natsunoya and 3 kinds of mochi, manju from Kansai Yamato for dessert. Beverages are also provided. There are two toilets available for your guests.guests

Tumana was very helpful, sweet and pleasant. She helped me with a very special (wedding ) day for…read morea special friend of mine.

"The rose is a rose, and was always a rose…read more But the theory now goes, That the apple's a rose, And the pear is, and so's the plum I suppose. The dear only knows, What will next prove a rose. You of course are a rose, But were always a rose." Robert Frost (1874-1963) I forgot just how good Watanabe Floral is.... Been a few years and many miles but they're still the number one florist on Oahu for me. It's staggering the amount of flowers, leis, haku, etc are offered here. Needed some fresh flowers for someone's birthday and I didn't want to play "roses roulette" with the typical less-than-stellar selection at the...ah... neighborhood grocery stores' inventory which is very convenient, but comes at the expense of quality. Ms Emma at Watanabe was absolutely brilliant, kind, patient and helpful with my questions. She engineered a most lovely arrangement complete with 2-dozen South American long stems, baby's breath, and St John's Wort flowers! Not only did they look amazing the day of the event but a week later they were still intact and blossoming slowly. Most other florists the petals start to fall on day 2 or 3. Will be back. Highly recommended. Mahalo nui for reading.

I had my father's Celebration of Life here and it went off without a problem. Lots of parking, lots…read moreof chairs, attendants, air conditioned, attention to detail, AV set up and a director. CJ was my director that night. From the tables, displays and AV equipment, everything was taken care of. She is a very empathetic and sweet person. Also, the chapel rental and other services seemed reasonable.

I don't even know where to start. I reached out to Ballard Mortuary at the hardest time of my…read morelife... immediately I was connected to Hailama. I knew immediately I did not need to look any further. Hailama was an absolute blessing from the very start. He provided comfort and ensured our love one would be very well taken-cared of. He kept us updated on the entire logistics and was so very compassionate. He coordinated getting our love one home and helped with the entire service. The entire staff at Ballard's was so understanding even when I could barely think straight. Donnie from their Maui location helped with printing such beautiful programs. I could not praise them enough or thank them enough. No one plans for a funeral but they made the process so each to comprehend and was there every single step of the way. The facility (chapel, waiting area, standing area) was so beautiful. All those who came to pay respects, all commented on the beautiful facility. Hailama, if you're reading this... My ohana appreciates you so very much. You provided healing and understanding at the lowest point of our lives.