Great service overall. The selection process was smooth…read more Install was quick and perfect.

Wonderful customer service I had a piece of my blind break…read moreand I was only here for a few days. They did not have an appointment available, but they allowed me to come in and pick up the piece I needed and didn't even charge me.

I would highly recommend Emil. He is a local, dependable, and professional businessman. He went…read moreabove and beyond to help us find parts and repair our blinds. When we need new blinds he's who I will go to.

We have used Tim with Aloha Screens three different times since buying our home. The weather is…read moreharsh on window screens and they need to be replaced every few years. He is quick to respond, reliable, and priced fairly. I hope we won't need to call him again anytime soon, but it is nice to know he is in business in case we need him.

This is a great company. The owner is an expert on screens and repair. Super friendly and…read morereasonably priced.

They won't return my phone calls for warranty repairs. That sucks. I bought a whole house of window…read moreblinds.

My interaction with the Budget Blinds franchise on the Big Island started well, but things quickly…read morewent downhill. Shortly after moving into a home that lacked any window coverings, I arranged for Dionne to come by and give me an estimate. I selected vertical blinds for three large windows in the main living area and for the glass sliding door in the master bedroom, plus horizontal blinds for two smaller bedroom windows. The price seemed reasonable, so I okayed the estimate and paid the required 60% deposit. That was in late January. Dionne indicated it should take 2-3 weeks for the blinds to arrive, so after about a week I emailed to see if there were any updates. As would become a pattern, it took several days and a second inquiry to get a response, which was that the order would ship in 5-6 days, with a tracking number that would give an idea of the arrival date. Two more weeks went by with no word. I followed up on Feb. 24 and was informed that the blinds had just arrived. After a brief delay due to a health emergency, we scheduled installation for the first week in March. So far, so good. Except that when the installer came to put up my blinds, it turned out that the horizontal blinds for one bedroom were missing, along with the hardware to install the valance for the master bedroom. What followed was a succession of delays, messages not returned until I'd made 2-3 followups ,and two more misfires: Eventually the missing blinds arrived, but twice they sent the installer with the wrong valance hardware. This went on till May - yes, May - for an order that was placed in January and supposed to be done in no more than about 3 weeks. The final part of the job - installing the bedroom valance for which they kept sending the wrong hardware - didn't get done until May 14. At no point in this whole ordeal did Dionne proactively reach out to me with any updates or attempted reassurance. At no point did I ever get a response to my inquiries without at least two, sometimes three, tries. How long does it take to type, "Sorry, no news yet but I'm keeping an eye on it - will let you know as soon as I hear" -- something, anything, to let the customer know they haven't been forgotten? After a couple months of this I emailed that it was time to talk about a price reduction, given the multiple delays and the inconvenience they were causing. As you can probably guess, that request was ignored. All was finally finished on May 14 and I awaited a bill. Nothing that week. Nothing the next week. Had she decided to waive the final 40% that was due as compensation for this fiasco? That seemed too much to hope for, plus it would be weird to do that and not say so. Nah, a bill finally arrived in early June for the final 40% with a bland "thanks for your patience" note. Rather than argue further, I just paid it. By then I just wanted to forget the whole interaction. I can't say positively that this is the worst customer service experience I've ever had, but it's certainly close. On the bright side, the end product looks just fine. But... never again.

Absolutely the best selection of quality tile in town. Lots…read moreof eye candy They also have a great selection of in stock large format tiles 12" x 24", 24" x 24", 15" x 30", & 24" x 48".

Great place with an amazing selection. The staff - particularly Justin - was very helpful and…read morewelcoming-

Knowledgeable, reliable, fast help when you need it. They have been…read morebeen my computer 'help' Company for over 20 years.

It's no wonder that 808 Computers has won Best Computer repair in West Hawaii seven years in a row…read more I dropped by with my iPad this morning because it had no audio. ChatGPT and Perplexity did not help correct the problem with all of the information they provided. This was my last chance, hoping not to buy a new IPad. He worked on it for about 20 minutes clearing all the open Apps, shutting it down and reopening it, and other Magic operations. I'm back in business with my iPad which I use every day and every night and I couldn't be happier not having to buy a new one. Thank you, 808 Computers! You'll get my five star review on Yelp.