My grandma was discharged from this facility today. Although I did not visit due to her short time…read morethere (1 week) and my work schedule, my mother had visited everyday. Both my mom and grandma had nothing but good things to say. The staff was attentive and caring. Always smiling. I wanted to specifically say that a nurse assistant named Sherri was stellar. Also Carrie , Dwayne and Jerome. Not only is it rare to find a good place like this, but to even find one good employee. Here there were many. Also my grandma couldn't stop talking about the food. Don't let this place fool you by the looks. My mom said that it looks old and that worried her at first. But it was clean and cared for. Just aging. Do consider this hospital. Awesome work everyone!!!

The physical therapy staff is great. However my mom came from wake med North and has been there 1…read moreweek and no shower One week at wakwmed no shower. So this is 2 weeks of being unclean. My mother says she smells. This treat ment us horrible for a patient with terminal cancer

After my broken hip and torn abductor muscles I had home care through Kindred. I had a registered…read morenurse, a physical therapist, and an occupational therapist. They were all excellent...they were very professional and also kind and compassionate. If I ever need this kind of care again I would definitely call Kindred.

I was at this facility in March 2026 for rehab after a broken ankle. The physical and occupational…read moretherapists are top notch. The environment, however, is closer to a nursing home. Shared room with shared bathroom, little privacy, often difficult to sleep and awakened at 5:30 am to make sure the night shift can get patients ready for therapy before the day shift arrives. Food generally not good; some residents order food delivered. Administrator was rude at check in after not explaining all of the facility policies to me. Discharge planner referred me to a home health agency, Amedysis, that is not in the UNC system, which is odd for a UNC hospital. This agency apparently cannot access my doctors' records re: my rehabilitation goals through UNC MyChart. If you are a UNC patient, ask lots of questions before agreeing to referral to Amedysis.

My brother was in apex for almost a year and all I can say is that they really helped me so much…read more Kathleen the supervisor nurse is amazing and Annmarie the social worker I don't know what I would have done if I didn't have them helping me though a very lengthy process trying to get him better to be out on his own. Both Kathleen and Annmarie both need to be acknowledged in this review. All I can say is Apex is very lucky to have two employees that care so much about their patients.

If I could give this facility 0 stars, I would. Three years…read moreago, I left a review detailing serious concerns about the care my family member was receiving. Unfortunately, I am updating this review because the problems have not stopped. They are still ongoing. My family has spent years documenting incidents, taking photographs, keeping written notes, and reporting concerns regarding the treatment and care of our loved one. Despite our efforts, we continue to witness neglect, lack of supervision, poor communication, and a failure to provide the level of care residents deserve. Most recently, my family member suffered a severe wound to his leg. We have photographs and documentation of his condition. Seeing a loved one experience injuries and declining care while entrusted to a facility that is supposed to protect and care for vulnerable individuals is heartbreaking and unacceptable. Families place their trust in nursing and rehabilitation facilities to provide safe, compassionate, and professional care. Our experience has been the complete opposite. No family should have to constantly worry about whether their loved one is being properly cared for, monitored, cleaned, treated, or protected from preventable harm. We will continue documenting every incident and reporting our concerns to the appropriate agencies. Residents deserve dignity, respect, and proper medical care. Based on our experience, I cannot recommend this facility to anyone seeking a safe place for their loved one.

Wonderful facility. The staff went above and beyond to ensure my family member was comfortable and…read morehappy. My questions were always answered, my phone calls were always returned and I knew my grandmother was safe and taken care of. I would recommend Prodigy Transitional Rehab again and again and again.

My step father had been in declining health for a number of years and a decision was made in…read moreJanuary of 2023 to move him into a residential facility for continued care. Renaissance Care Home in Neuse River Village came highly recommended and following in depth research and a long conversation with Ken Ogar, we chose this facility. We have not been disappointed. The love and care that Ken and Rosalie and their staff provided for the remainder of his life was incredible. He was safe and comfortable and all of his needs were seen to with a level of professionalism, love and compassion that never waivered. My mother was able to see him in a home-like setting and to spend time and share meals with him just like the old days., Sadly, he passed away yesterday but we want to make sure everyone knows how happy we have been with RCH from day one.

The staff at RCH really treated my mother with respect and attentiveness. The facility was always…read moreclean and smelled of home cooked meals everyday. My family was instantly at ease, which was even more important with her dementia. We never doubted the care that she was receiving and it allowed us peace of mind as we lived our day to day lives. Furthermore, the families of the other became our family and vice versa. I definitely recommend their care.

ABSOLUTELY THE WORST!!!! It was so bad, I picketed the place on Christmas day for 8 hours…read more They lie, they fudge medical records, they refuse, yes REFUSE to administer meds when the first dose was wasted and they are unclean. There was a soiled bed and they changed the sheets without washing down the mattress. My mother had a bed sore and they refused to document it. They lied and said it was something else but DUke documented it, thank god. Look, you need to run from that place. I mean it!!

This facility was very disappointing and I would not recommend to anyone who wants compassionate…read morecarr for their loved one. My mother was discharged to the facility from the hospital and I was hopeful that her rehabilitation time would include a safety and transparency about her care. The first red flag was that the aid instructed my mother to wear a Depend Undergarment because, "they may not get to you in time tonight". My mother has never wet herself, and indeed the aides warning was correct. My mother wet her self the next day waiting almost 30 minutes for help to the rest room. The second red flag was that the facility had most of the day to prepare for our arrival and make sure that my mother's medication would be available for her evening dose. She arrived at 4pm and did not receive her heart medication until 11:30pm. Third red flag was that I over heard a family member ask our nurse, "What medications did you give my mom this morning?" And our nurse responded with "What we've been giving her." No specifics and not indication of what time the meds were administered. My mother would call me when she was ringing the call button so I witnessed 15-20 minute waits for my mother to get help toileting. I took my mom to a routine primary care visit the day after admission as a follow up to her hospitalization. The facility gave me paperwork with mistakes on the orders, and again no indication of when the medications were given, or current vitals just a repeat of the hospital orders. I was told that my mother would have a care team meeting with physicians, therapists and other care team staff to discuss her care plan 2 days after her arrival. No PHYSICIAN EVER EVALUATED MY MOTHER or showed up to the meeting. I ended up removing my mother 2 days after her admission. My mother called to say that she was coughing and spitting and saw a pink tinge. This was about 1 hour after I left her to run an errand and after I notified the facility in that I was planning to transfer my mother home after the weekend so she would be more comfortable. My mother called for the nurse to show her what was happening and the nurse told my mother that it was simply Tumms. My mother proceeded to explain that she had only taken a Tumms in the morning and that the color of this was closer to pepto than calcium carbonate. Within 20 minutes of telling the nurse my mother felt light heading and started having sharp pains in her stomach. I immediately made my way to the facility which took about 15 minutes. In that time the nurse never responded to the call button. As I arrived the nurse claimed that she had given my mother a Tumms in the afternoon, but my mother was calling me on every Med pass and did not have any meds because they were testing for Covid-19. They stood and watched me pack my mom up as she was moaning in pain. I took her to the emergency department and my mother was diagnosed with a urinary tract infection. God only knows how much pain she would have been in overnight or throughout the week as the staff had no intention of treating her medically.

Called for a nurse 3 times to help my father in law to get into bed. He's been sitting in a chair…read moreall day. Each time we are told we will send someone in soon. Over an hour later still no one. Even though we are right out side the nurses station. No help. They don't care

My husband's experience over the six weeks was the physical therapists were competent in getting…read morehim onto his feet after six weeks in a hospital bed. Otherwise if there was a below 1 rating, Pruitt gets it. Uninterested in patient's well being, indifferent care, lazy housekeeping. Onr night my husband wss put to bed only in a diaper, no hospital gown. What dignity! Staff spent time on their cell phones which left them with little time to bring requested oxygen tanks. Management could not be reached easily. 1. The receptionist busily visits with patients who gather round the reception desk or on break/lunch 2 if phone gets answered and person called not a desk no way to leave message as thr phones do not record messages. 3. Management does not frequent their offices so cannot drop in. Ergo no one to talk to or get answers from. No wifi. Air conditional barely adequate. Food service erratic serving hours. Tiny portions. Overall management personnel does not manage. Staff sort of work

I MADE A MASSIVE MISTAKE TRUSTING THESE PEOPLE! DO NOT!…read moreThey derailed the treatment plan the doctors at Rex Hospital outlined, starting with totally abandoning wound care, causing temporary damage. None of the five appointments, including a surgery, were arranged that were supposed to be in the first two weeks. Hospital disinfection for/prior to one was totally reversed. They put me back in pain. They do not behave professionally, and most really don't care. I went there for rehabilitation to get back on my feet, and while I will say nearly every one of the occupational and physical therapy people do a fine job, the majority of the staff above do not. You're told nothing, can ask almost nothing, will find out you can't rely on decent care, treatment, or honesty. I sure as hell never expected to get left on a bed pan for nearly four hours with at least three of them laughing about it in the hall, one cooing "I can't hear you!" They even took my drugs, neuropathy supplements, personal items, and personal medical papers and kept them. I believed going in it was an excellent facility, I thought I might get back on my feet. After I complained I was discharged, certified bedridden. Amanda Kobuchar was director. Her hotline goes to Navihealth, the people that evaluate cutting your Medicare benefits.

My 85 year old mother had a terrible experience at Oaks at Mayview. We waited outside in the car…read morefor a long time on a cold and windy day waiting for someone to wheel her into the facility. The wheel chair was rickety and the foot rest fell off several times. The facility and equipment is very old. There was no heat in the entire building for a day and a half - not good for someone that just got out of the hospital. Every single day she was given scrambled eggs and oatmeal for breakfast, a sandwich for dinner and the food was extremely salty. She is diabetic and has kidney disease so this diet was not tailored to her needs even after we requested a renal-diabetic meal plan. The coffee was extremely strong. The shower sprayed ice cold and screaming hot water at the same time. She was given a male care-giver to help her with her bath and when she requested a female they had serious attitude. The television had to be be manually adjusted for everything. My mother is not a complainer but she said to me many times how disappointed she was with Mayview and never wanted to go there again. I wish it was not so difficult to find quality facilities for our aging parents. Many times beds are not available and your left with very few choices. With as much money as they receive, you would think 'someone' would mandate that their facilities, equipment, and meals meet a higher standard.