Great inventory always good deals at all the locations. Leslie helped me out she was knowledgeable and kind. Will be back!

Everything, customer service was so unprofessional, product was terrible I opened it oil was leaking everywhere and they didn't want to get me a exchange or a refund even tho I had a video terrible store read more

Smoke & Eve - Bought this it came like didn't get a refund not even an exchange plus customer service was unprofessional - Tobacco Shops Near Me - San Antonio, Texas

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I have been a loyal regular at this shop for years, but after my experience today, I will never return. They are knowingly selling defective, dead on arrival products and refusing to honor exchanges, even when the device is tested and proven broken in front of staff. The customer service is dismissive and unprofessional. Between the faulty inventory and the lack of basic compliance, this establishment needs a serious regulatory audit of their business license and sales practices. As a San Antonio local for my whole life, I'd highly recommend you find a different store! There are plenty nearby! read more

I've bought these same nitrox from this store on Prue multiple times and I never had this issue, but I was only able to get about 20 hits, this time, out of the can before it went out. I'm thinking one of his employees is taking from the cans. He needs to check his cameras and press charges if they are stealing from him. I bought this March 27th, around 7:25. She even had to hold the nitrox to the camera to get the price from the owner. I'm sure you can track it on the camera if someone used it before me. Call me 2106939348 if you get the chance. read more

Smoke & Eve - Tobacco Shops Near Me - San Antonio, Texas

I made my first visit to and purchase from Smoke & Eve on today. I don't live on this side of town but was in need of vape juice so I had to stop. Thank you Starla for greeting me as I entered, much appreciated. Some people don't understand the importance of greeting and asking patrons what they're looking to purchase. And actually knowing where items are in the store. Also, the value is excellent! I purchased the same vape juice from a different location, but at Smoke and Eve, the price is $12+ less! WTH! Needless to say, I might need to start driving a few more miles just to become a regular customer. They also have a great variety of products, and I'm certain they have whatever you need . Thank you! read more

Smoke & Eve - Tobacco Shops Near Me - San Antonio, Texas

Made the mistake of stopping off at this store today. The product line is good but the service leaves a little to be desired. Try rude, miserable and terribly unfriendly. Their store clerks need replacing with some live humans who know how to treat a paying customer. They're ruining an otherwise useful business. Terrible. There are other stores. read more

Every single employee charges a different price for the same 7 ohm pills one girl dose 64$ couple of them do 54$ and a couple others do 43$ read more

Smoke & Eve - Tobacco Shops Near Me - San Antonio, Texas

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Horrible service, the females working at this night shift were rude and kept ignoring me . Especially the one working the register. Was ignoring me and talking to other people. Don't recommend read more

i've charged the vape all the way the light turned off while it was charging which i assumes means it's done but ain't no air coming out when i inhale bro. i wasted $25 read more

TLDR: rude staff both times I came here, can't be bothered to talk to the customers about product, and will sell you very obviously used/defective product and then refuse to refund you. Other reviews are also mentioning the used/defective products with no refunds thing, and it is absolutely true, so buyer beware!!! I just moved to the area and am looking for a new smoke shop, lol can safely rule this one out and will post another review if I can find a good one like i had before (planet k on west Ave they're awesome!) Gave this place not one but TWO chances and both times I'm leaving pissed off. All their staff is dumbass college kids who don't know what they're doing. First time I went, I ask the guy for suggestions (I always ask the shop what they like) and dude cannot make it clearer to me that he does not want to help me. Literally cannot be bothered in the slightest, deadass giving me one word answers to all my questions. I decide to get what he suggests(without elaborating why ofc) bc I rly wanted to try something different. I even asked him again, if you say to get this FVKD pen, why?? What d you like about it? He shrugs. Atp I'm like whatever man ring me up, clearly you got something better to do. And ofc the one he said to get was fucking ass, naturally lol I honestly should've known to stick with the usual. Then today I decide to give it a second shot and again, I'm dealing with these trick ass kids giving me fuckin attitude for asking simple questions. I ask the (different) dude what he likes, he says I don't vape/smoke. Um ok good for you man but why tf you working at a smoke shop? Like going to the doctor but the doctor says "sorry I don't practice medicine, I just work here." And since this guy clearly isn't gonna get me anywhere, I just ask for my usual so I can check out and be on my way from this joke of a store. I pay for my vape and open it to see that it has two giant ass bubbles in it. I tell the girl, who is already giving me attitude and rushing me from the start, but she says sorry can't help you, you already paid. I said you're not gonna refund me even though this is CLEARLY USED?! I told her I've bought DOZENS of this brand vape and I NEVER seen one like that, and if I'm paying $40 I better get my damn moneys worth! Again she basically tells me sorry sucks to suck, since it still works we don't have to refund you. Like sure yes it works, and I'm sure it worked great for whoever smoked half of it before I bought it Don't come here, I know because it's close to all the apartments in this area that you'll wanna go for the convenience but it's not worth it. If anything is wrong with what you bought you'd better kiss that money goodbye because you'll never see it again. This business has no customer service, no knowledgeable staff, and no integrity when it comes to defective products. Take your business elsewhere! And btw, a decent chunk of my friends literally work in smoke shops. One of them is a manager. Lol I know how this shit works, and that's not how you should do business... Maybe hire some staff that isn't rude ass college kids who don't wanna work and people won't be posting different iterations of this same review read more

I don't really appreciate being told anything at this point in my life. As I pointed out the product I wanted, and I want to emphasis pointed, with little effort the attendant decided to tell me to "be careful with the glass". I told her I was good and thank you and went down the street 2 minutes to smokerverse where the same product was a dollar cheaper. Don't play with your customers yall. I don't give a fuck about your glass, if you just cleaned get that rag out and wipe it again. Welcome to fucking work. Bye. Cheaper at smokerverse. CHEAPER AT SMOKERVERSE. read more

This place has an amazing selection of products. However, the staff is not at all knowledgeable about the products nor do any of them have any competence in customer service. Whoever owns this place needs to get better staff or do some serious training. I asked about one product and the associate said they didn't carry it. After looking around for a minute, I was able to find the product myself. I will not be returning to this location which is a shame since the selection of products is outstanding. read more

WORST smoke shop in San Antonio just stopped by they have high prices and very bad customer service. That girl needs to learn some manners SMH read more

This place is "cheap" on escos for a reason! I bought two separate vapes, both different flavors. Neither vape had any flavor, they tasted like they had already been used up! When I was inside the store the young (emphasis on young) man at the counter told me no returns for ANY reason, which I'm fine with. I was leaning slightly over the glass (my elbows were on the glass) to look at the vape flavors because I am BLIND, (which I do at Cloudy on culebra and they let me lean all the way over no issues, great shop!) the kid told me "careful with your elbows on the glass my boss will yell at me". I understand having rules that your boss is extra strict about, but telling a customer that is kind of unprofessional. When I was at checkout, the girl didn't ask for my I.D (I'm in my 20s and look youngg), she did ask if I'm a student or military, and asked for my military ID (however I didn't have mine on me). I've been to this shop twice before, have never been IDed here, ( this is the first time for vapes) and every time I've been in I've noticed that the employees look and sound veryy very young, and inexperienced. The two KIDS that helped me today do not look old enough to even be out past curfew. I understand if one or two employees look young for their age, but I'm concerned that the majority of these employees look like teenagers. Overall this shop is pretty to look at not so pretty to purchase from. Cloud factory is and will always be my go to with great customer service and high quality products. read more

Smoke & Eve - Defective vapes - Tobacco Shops Near Me - San Antonio, Texas

This place has potential but the employees ruin it. This place is run by idiot Brandeis high schoolers who cannot give a good recommendation or keep up a conversation to save their lives. Every time I ask any sort of question or recommendation from these mouth breathing simpletons they look at me like I am speaking Chinese and after years of me trying to get a suggestion from them they literally give me the WORST recommendations I could ever receive. Do not trust these employees they have no taste and have no idea about probably anything at all let alone what they are selling don't go here unless u absolutely know what you want because these morons will not help you at all. read more

Great place they gave a wide selection at a great price! Def recommend to pick up some goodies and enjoy!

I come here frequently for one very specific brand and flavor and it's on my way home from work. Every time I'm in here it's a different experience. Which isn't necessarily a good thing. I've been helped by some very sweet people. So this is not about them. But some of the staff are so rude I find it hard not to retaliate. No one ID's. I'm pointing this out because I watched a bunch of Brandis students walk in purchase and leave. I watched someone give attitude to a woman looking for a niche brand of cigarettes. I had to intervene. Not fun. I've not experienced open packages, used pens, and refund issues, but I've seen those happen too. They are very clear with dozens of signs about refunds and touching the glass that it's not acceptable and they will SNAP at you for putting your finger tip on the glass. If it's that fragile, you need to replace it. If you don't want it dirty, hire someone who doesn't mind cleaning. Just yikes. The store isn't the worst, but I use it purely out of convenience and if there was a closer place, I'd stopped coming here. That being said I know other lazy people so I've accidentally given them four more regular customers ‍ read more

Asib the manager hires minors and sells to minors, unprofessional and uneducated staff. They don't do refunds even if they give you broken products. read more

Place sells dogshit quality glass, bought a banger from this place and not only did the guy give me a scratched one that already had a crack, but the second I walked out I noticed it and came right back in and they couldn't even replace it. Then right when I got home to load my new Delta 8 wax to take a dab the banger cracks after applying heat to it. Second time a banger I've had from them cracked, never had that happen to me before, all glass is made from china glass instead of actual dabbing/smoking material:( read more

I was just at Smoke & Eve 15503 Babcock Rd, Suite #4, zip code 78255, I just bought a "Lost Mary, Cherry lemon" and they have you test it prior to leaving (just in case it's not working adequately), well I UNFORTUNATELY had the experience of buying a vape that's flavor wasn't tasting the way a (new vape) should normally taste like. So mind you, the (owner, or his son) is the individual who I talked to, and he basically tells me unless it's BURNT they won't exchange it for a new one. I typically always go to this shop every other week or so to buy this specific vape and exact flavor and when this individual told me he was not going to exchange it, for a new one (same vape,same flavor) just bc it's "flavor was off" I was extremely disappointed with their customer service. He basically told me I'm SOL without quote on quote stating that. SO, B U Y E R B E W A R E ! ! ! I genuinely wish I could give a zero star, at least in regard to this specific location. Sincerely, Dissatisfied customer. read more

Shout out to my man Jesse great service and convenient location def my go to shop !!!!!

Best smoke shop ever That's I've ever been two everybody was helpful and I had a great time

dope shop. plus it's 24 hours, i'ts close to my spot too. i will definitely be here from now on