Cancel

    Open app

    Search

    HC Eyelashes Design

    5.0 (1 review)
    Closed Closed

    Services - HC Eyelashes Design

    HC Eyelashes Design Photos

    You might also consider

    Recommended Reviews - HC Eyelashes Design

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - HC Eyelashes Design

    You might also consider

    Verify this business for free

    People searched for Eyelash Service 1,629 times last month within 15 miles of this business.

    Verify this business

    Skin Spa New York - Back Bay - PCA products

    Skin Spa New York - Back Bay

    4.2(199 reviews)
    5.3 miBack Bay
    $$

    I used the med spa part of this business. While the service itself is okay, there is no consistency…read morebetween how the procedure is done. Everyone is doing it differently, some charge you for a calming mask, some give it as a compliment to the service. I found it very confusing and frustrating. The worst is their behavior around tipping for med spa services. They blatantly and aggressively tried to get me to tip for those, literally trying to shame into paying it by loudly requesting a tip in front of everyone at the front desk, in addition to a big tablet with a tip suggestion (of 20,25 etc % expectation clearly listed) shoved in my face. This is a shady practice trying to indicate to a patient that this kind of tip is expected on a med spa procedure. Industry norms within healthcare generally favor transparent, all-inclusive pricing rather than gratuity-based compensation. This principle typically applies to services provided within medical spas, regardless of whether a specific treatment is performed by a medical provider or an esthetician. Because the service is offered under the medical spa's clinical umbrella and within a healthcare-related environment, patients reasonably expect the advertised price to reflect the full cost of care. Soliciting tips in this setting can create confusion regarding pricing, blur professional boundaries, and undermine the distinction between healthcare services and traditional hospitality services. The business acknowledges med spa separation from their day spa services. You receive multiple emails, forms to sign, etc. indicating a treatment that is treated as a procedure done under medical setting. It should be left to a patient discretion to provide a token of gratuity if they decide to do so, but in the med spa setting, there should not be expectation of the same tipping practice as for the traditional day spa services. I was very taken aback by these practices. This behavior was not present at other branches, but unfortunately those have been closed or will be closed.

    I agree with Carissa one of the reviewers. I too have been trying to get a refund for a year now…read moreand keep getting the run around. NY offices and managers are no use. Kourtnii Koontz, the manager, assured me I would have my refund check in the mail months ago. Today she won't even answer my email and when I called the NY office I was told by the manager that she works from home. It may be time to get attorneys involved and report the company to the Better Business Bureau. Meanwhile they opened a new spa in NYC!!

    Photos
    Skin Spa New York - Back Bay - Treatment Room

    Treatment Room

    Skin Spa New York - Back Bay - Newbury St

    Newbury St

    Skin Spa New York - Back Bay

    See all

    LaserAway

    LaserAway

    2.3(29 reviews)
    2.2 mi
    19 years in business
    Certified professionals

    Such a great experience, the girls are very educated on all services and made me feel so welcomed…read moreand comfortable. The nurses are also very in detail with everything they do. I felt very well educated by them as well. This is the best medical aesthetics Place I have been in! I will definitely be back highly recommend!

    I rarely leave one-star reviews, but after two separate experiences, I feel like this reflects a…read morepattern rather than a one-time mistake. The first incident happened during a Clear + Brilliant appointment. I was left sitting with numbing cream on my face for an entire hour before I finally went into the nurse's office to ask if I had been forgotten. She apologized, and while she was kind, I lost an hour of my time. I chose not to leave a review because I assumed she was simply overbooked, and I didn't want to blame an individual for what seemed like a scheduling issue. Unfortunately, today's experience confirmed that the problem is with LaserAway's organization. I arrived for my 11:00 a.m. appointment only to find out the clinic wasn't opening until noon because a nurse couldn't come in until later. The issue isn't that something unexpected happened--it's that no one communicated this to me beforehand. They admitted they should have notified me, but by then I had already driven there and rearranged my day. As an athlete, I can only schedule these treatments on my one day off each week because I can't work out for 24 hours afterward. Morning appointments are already extremely difficult to book, so having one wasted because of poor communication is incredibly frustrating. What disappoints me most isn't just the mistakes--it's how they're handled. Both times I received an apology, but there was no meaningful effort to make things right. Good customer service isn't about never making mistakes; it's about how you respond when you do. The only reason I continue coming here is because I prepaid for my treatments. Once I've used them all, I won't be returning. If you're looking for a place to start laser or skincare treatments, I would recommend choosing a local clinic that values your time and communicates with its clients. Based on my experience, LaserAway has been disorganized, unprofessional, and disappointing.

    Photos
    LaserAway
    LaserAway
    LaserAway

    See all

    HC Eyelashes Design - eyelashservice - Updated August 2026

    Loading...
    Loading...
    Loading...