Alicia is the best. Always does what she says and follows through. She is a great testimony of how…read morean employee should be. Very knowlegable too.

Aways responsive and helpful! Truly appreciate their support through various business needs over…read morethe years.

Found them through Yelp. Reviews don't lie. They found best…read moreoption and explained everything very well. They are excellent in communication and they truly care! We will be definitely working with them in the future. Thanks Mel!

Everyone go see my agent Jion ! He is professional, knowledgeable and his customer service is…read moreamazing ! I highly recommend him for all of your insurance needs.

We recently ordered a refrigerator from Home Depot that was delivered to our home. When they were…read moreleaving with our old broken fridg that was to be disposed of, they accidentally scratched my front door that that was only a few months old. I contacted Home Depot and was told I needed to file a claim with Sedgwick. I had read numerous reviews online that talked so badly about this company, but my claim was opened quickly and I was able to upload photos online of the damage to my door and it was all resolved within about two weeks. I was paid for the damages and able to get my replacement door ordered promptly. I have nothing but positive things to say about my experience with them and hope that other's have the same experience should they have to use this company especially after I've read so many negative reviews.

This company, Sedgwick is nothing but a joke. The CEO should be completely embarrassed on how this…read morecompany operates. Been trying to call corporate to file a complain but of course you have to leave a message and of course they don't reply to messages. They denied my claim and never turn my calls to resolve the appeal. There's a reason they have a one star review, they suck!

Exceptional customer service and a convenient DMV office. Not much of a wait and comfortable…read moreseating. Ample parking.

Plenty of parking in private lot. Plenty of staff to assist with needs. Checking at front desk take…read morea seat and within minutes you're being helped and out the door in no time. They only take credit card, cash or check.

Jack helped me out at the last minute with Landlord Insurance. I had already gone to all the major…read morecompanies and none of them were issuing Landlord Insurance policies, but Jack worked his magic and found me a suitable one in a matter of two days. He definitely went above and beyond, and I highly recommend using him for any and all of your insurance needs. On top of that, he's just a really great guy to work with!!

Excellent agent and human being. I got my car, my auto and my KFC franchise insured here. Thank…read moreyou, Jack, for all your services.

Anita is always super helpful and very responsive. She always ensures that I have all of my…read morequestions answered and also advises me on the best course of action. I would recommend her to anyone I know. Thank you Anita!

I can't say enough good things about Sam Chau Farmers Agency in Pasadena. Sam and his team are…read moreincredibly knowledgeable, responsive, and genuinely care about protecting what matters most to their clients. They take the time to explain coverage clearly, offer thoughtful recommendations, and make the entire process smooth and stress-free. Whether it's home, auto, business and LIFE insurance needs, you feel confident knowing they're proactive, detail-oriented, and always looking out for your best interest. It's rare to find an agency that combines professionalism, integrity, and warmth so well - but Sam Chau's agency delivers all three. Highly recommended!

Tiffany was super helpful with my renewal. She was very nice, patient, and answered all of my…read morequestions. The whole process was smooth. Really appreciate her help!

Good service, nice people, and help me a lot on the car insurance, be with them over 10 yearsread more

I heard the state farm office on Mariposa in Altadena near Lake ave…read more was destroyed in the eaton fires; I am sorry to hear that; I visited the STate Farm office but the agent and staff did not seem too friendly; the prices that they quoted to me were excessive and far too high. State Farm is not the same company that it used to be 25 or 40 years ago.

Another great State Farm experience just 3 days after Christmas 2024...my spouse's car was parked…read morein front of our home & was hit by a car & totaled (the driver was not seriously hurt thankfully)...our car was towed away & we rented a car for a few weeks while we looked for a new/used car. John's team reviewed our towing receipt & car rental receipt & we were reimbursed promptly while our totaled lease car was paid off allowing us to find another vehicle. This was mostly processed during the time of the Eaton inferno fire. Thank you John & your team for prompt service!

We've been with Reina's for over 15 years. Since then, we've added two teen drivers and every time…read morewe've needed anything, Reina's rises to the challenge. They are professional and their response time is excellent. Pedro in particular has been our go-to contact for many years now, and he delivers every time. Very easy to talk to and extremely knowledgeable. I highly recommend Reina's.

Vicky Manjarrez with Reina's Insurance has made my decision making very INFORMED on any type of…read morecoverage: car, home, and my rental unit business. Vicky Manjarrez is a professional asset to any company and our family. Freddy Medina.

Super nice and helpful guy. My insurance rates went up this year so I gave Stephen a call. He…read moreexamined my current policy and gave me some suggestions in addition to explaining all the recent changes in the insurance industry for me. A+ customer service experience.

I reached out to Steven to possibly save on my insurance. He was honest, professional, and a great…read moreguy. I would definitely recommend him and give him a chance. Thank you!