Recently bought a house and slowly pieced together a 9.2 system. Came to yelp for help as I needed everything installed and wanted a clean look. Gave HD Hookups a call to come out and give me an estimate. After getting other estimates from other companies I decided to go with HD Hookups as there estimate was fair. Installers did an amazing job and gave me the clean look I was looking for. read more

HD Hookups - Home Theatre Installation Near Me - San Diego, California

Diego and team were great. He spent a reasonable effort to ensure we got the components that met our needs. He worked with us to ensure the price was within our budget. There was an initial delay in communication, but after we moved forward with the project in earnest he was always quick to respond. On install day the team banged it out quickly and my wife was impressed on how well they cleaned up as they went. He took the care to train us so we wouldn't get lost in the new features. The system sounds great, changes the whole experience and we love the RF universal remote - its really universal! read more

My television room could not look any better thanks to the expert installation that I recieved from Lance at HD Hookups! I needed to have my 55" led tv mounted and my 5 speaker bose system rearranged through ceiling mounts. Lance showed up right on time and spent an entire day here doing a job that was very professional, right down to the cleanup. I have never taken the time to write a review before, but because I belive that this was a job that truely deserves the extra time to say, JOB WELL DONE!!!!! Thank you for such care to make sure everything was perfect! My friends can`t belive how beautiful the picture is....... thank you, thank you, thank you! read more

I still can't believe my good luck - finding HD Hookups just by looking online. We had a complicated A/V system installed when we built our home seven years ago that needed restructuring and a new RF remote plus a new TV/DVD setup in the gym. Diego and Raul *really* know the details of the latest cutting-edge stuff cold, worked quickly and at very reasonable rates. It isn't common to find extremely knowledgeable people in this business who are honest, smart, fast and dependable. I have recommended them to friends, something I don't do unless I am positive they will have a terrific experience. Will be calling HD Hookups for all our A/V stuff from now on. read more

Mel came out to install my surveillance system. Lets just say the man knows his stuff! It pays to use this company for their expertise, and friendly customer service. I will be using them from now on for all my theater and security system needs. Worth every penny spent. Mel was so knowledgeable about placement, and angle of each camera that I would have never thought of. He was also nice, patient, and friendly while working in my home. Thank you! Tina :) read more

HD Hookups delivered once again. Professional service of the first order. They'll get my business every time. read more

HD Hookups - Home Theatre Installation Near Me - San Diego, California

These are super legit guys. Really nice and professional. They made sure it was just the way I wanted prior to setting. TV were installed perfectly and quickly. Very satisfied customer. read more

HD Hookups - Our conference room... - Home Theatre Installation Near Me - San Diego, California

Super fast service, excellent job! Called on Monday, technicians came out on Thursday and installed/set up equipment to get my parents' home theater back up and running (after the system set up by another company broke down) in just a couple hours. Very friendly guys (and they were even super quiet so as not to wake up my sleeping 3-month old). Would highly recommend! read more

HD Hookups was extremely professional from start to finish. My initial call was immediately returned and an appointment was made right away. The guys showed right on time, were very friendly, and got right to work after explaining what we wanted. The final product was awesome, very clean and well done. I'd definitely recommend HD Hookups for any future work. read more

HD Hookups - Home Theatre Installation Near Me - San Diego, California

HD Hookups does an awesome job! This is the 4th TV they have installed and we would recommend them to anyone!!

They did a wonderful job installing at our new home today! Everyone at HD Hookups, from the initial consultation through installation, was friendly, knowledgeable and easy to work with. I would recommend them to anyone looking for a professional, fast and thorough installation. They mounted our TV and reprogrammed all of the speakers and sound system to make it easy to use and accessible throughout the home. read more

Needed to have a smart t.v. hung in the dispatch office for our company, they were very friendly on the phone and had very straight forward pricing. They sent Tony out to our office, he was very friendly and professional. We were amazed at how fast he was able to set our t.v., it came out perfectly and was worth the $ to not have to deal with hanging this ourselves. We will definitely be calling them back to hang the rest of our t.v's. Thanks again Tony. read more

Doug came to my place and wall-mounted two TVs (a 65" with Mantel Mount and a 55"). Was surprised he was by himself (I noticed from reading the reviews that two techs usually show up), but Doug worked hard, was very professional and knowledgeable. I had to help a little bit (with lifting, etc.) but I am happy with the work done. read more

Omar and his guy put up our 50 inch flat screen. Even offered recommendations for enhancing our surround sound. Guys were great: also gave us a quick hand with some handy house tasks that we were doing while they were here. Pleased with everything. read more

HD Hook Ups is great for the price. I had them mount my 55 inch plasma and conceal the wires. They did a good job so I had them come back to install my 5.1 surround sound system. Both times the gentleman was on time, professional, explained the process well, and cleaned up afterwards. read more

HD Hookups is great. Diego is a true professional that bends over backwards to provide great service. They installed the wiring for computer, speakers, home theater, and everything is awesome. The moved old speakers to a new location and added new speakers throughout my house inside and outside. Everything looks magnificent. I highly recommend them for audio/visual/data requirements. They do everything to make it look clean and contemporary. Two Thumbs up for great service and recommendations. DJ read more

This review is long overdue. I was originally going to go with Best Buy but they tried to charge me around $600 to do the mounting. I felt like they were trying to swindle me so I decided to shop around and found these guys. I called HD Hookeups on a Sunday and they came the very next day. They mounted my TV in under an hour. Very professional, very efficient and I am very pleased customer. They didnt try to upsell anything, just did the job and get me setup to enjoy my TV. I would definitely recommend these guys to friends and family. Theres not a doubt that I'll be calling them to mount my TV if we move again. read more

Update - After I posted this review, Diego called me and sent me 9 e-mails (so far) to get me to remove it. He said that if I leave the review up, he will send me a bill for 6 additional hours, two full months after he cashed my check for the full amount of the final invoice. I regret hiring HD Hookups now more than ever, but the review stays up. read more

We had HD Hookups install security cameras around the perimeter of our house a few years ago. Not only did they do a shocking job concealing the wires but their customer service was so poor that only after threatening to take them to Small Claims Court did we eventually see action. When asked how to view the cameras from our phones and computers we were told we would have to call someone else at the company since the technician could not assist us. We sent email after email with little or no response from them. I even asked Diego to come and remove the cameras and that we would pay HD Hookups for labor only but wanted a refund on the cost of the cameras. He responded by sending out a technician to try and rectify the issue and although the cameras were working, they were never installed correctly. We eventually gave up. We wrote off $2000+ and put it down to an awful experience. To cut a long story short - if you have a simple job like a TV to be mounted then HD Hookups may be able to assist you however I would definitely NEVER recommend them for any camera installation - EVER. read more

Very bad costumer service, I tried to call for information to find out who the prices, but the girl who answered me is very rude and does not even know the prices, she even closed the phone in my face. read more

Shocking after sales service. Diego is rude and unprofessional. We asked some questions about why we were not getting a stronger wifi signal with the extenders that he installed. He was aggressive and insulting in his email correspondence. read more

I HONESTLY do not know how they have so many 5 star reviews. Maybe I was just unlucky. I had purchased a Groupon to have HD Hookups come out to mount my TV on the wall. Simple enough, or so I thought. I called the main number of HD Hookups that was provided on my Groupon around 3 in the afternoon. A gentleman answered, very nice (forgot his name, but it wasn't Diego)... anyways, I was not expecting to have someone come out that day, it was already later in the afternoon so I was just expecting to make an appointment. The gentleman on the phone said he will take down my information and pass it off to a technician to call me back and set up a time. I thought it was a little odd that he wasn't able to note what I needed done and set something up with me at the time I was on the phone. But this wasn't what bothered me. After the gentleman took down my info, it was 2 days before someone called me! My phone rang for about 1sec, so I missed the call, but got a text directly after, from Diego. He said he got my information and can now set something up with me. texting back and forth on telling him what I need, sending pics of my wall, tv, and measurements (may I add that this was over the course of a couple days!!) I was eager to get someone out already. The fact that Diego would ask for pictures or information, etc. and I would respond within seconds and no response for a day on his end, really bothered me. Why does it take so long to make an appointment with these guys? If you're gonna text me rather than call at least get back to me in a timely manner! After telling him I can provide the mount I requested to set up a time once again for him to come out. He asked for my address, which I responded right away... and guess what? NO RESPONSE BACK OF COURSE. Diego once again failed to respond, but this time he didn't respond within a few hours or a day, he just never got back to me..... UHHHH ok guess you don't want my money? I was so over it that I called Groupon and explained what happened and how terrible my service was and they refunded my full amount paid, thank gosh. By the time Diego probably would have finally came out, my Groupon would have expired. To make a long story short it shouldn't take almost a week to set something up. I work as an office manager and I know good customer service, getting back to customers, and setting up appointments either at the moment you have them on the phone, or at least in a timely manner. Be aware. If you do decide to use HD Hookups demand an appointment over the phone, none of that back and forth texting, very unnecessary. read more

the only reason i selected this business to complete the installation of TV's in my house was because of the reviews on yelp. i did not have the same great experience that others did. the two gentleman that came to complete the work were not personable or helpful at all...period. i would never use this company again, maybe i just got the B team for my installation. all your service staff need to understand how to communicate with your customers. read more

Paulo did a great job installing the 5.1 home theater system. Fished the cables through the walls with minimal holes in dry wall. Was creative working around other unforseen obstacles. End result was fantastic, speakers mounted with no cables in sight! Also they had the best pricing compared to other quotes I got. read more

HD Hookups the best out there. I am older and not so savvy with technology. Have been with HD Hookups since Diego started his business. They are better than ever. Make everything easy for me to operate and understand. Their service providers stellar and carry their own equipment. Don't bother with any other company. Call HD Hookups. read more

My experience with HD Hookups was not very good. When they did the estimate I am sure they calculated how many hours the job should be, so when the technician showed up he was very rushed. The HDMI cable he brought was barely long enough to reach the receiver and he broke the tip trying to get the receiver back in. I noticed what happened and he swapped out the cable. The install was an over the fire place job and they had to run the cables through the outside of my town home. The power, data, video, and speaker cables were all run together and put inside of a cheap looking plastic conduit that was zip tied. Also they drilled a hole in the exterior wall that was not in the best place and just siliconed it up which looks like a mess on the stucco. The cable management to the back of the receiver looks like I let my 11 year old nephew ran the wires. The wires had to go through the back of an Ikea furniture and instead of drilling a 2 inch hole it looks like the tech stabbed a screwdriver through and banged out an opening. WIth all that being said when they left I was watching the TV on the wall. About a month later was going to hook up my Xbox to Receiver and the second I moved it out just a touch and started to twist the receiver the HDMI cable that was stretched to its limit broke at the tip. I think they should have used a longer cable that had a little slack at the end. Also, it is impossible to know what cable goes where because of the sloppy wiring. I only hired someone to do the install cause I wanted it to have a professional finished look. In the end it was not done any better than if I would have done it my self. Now I will hire a new contractor to come in and fix the mess: run 2 longer HDMI cables, Put exterior wires in conduit that is better for outdoors and organize and label all of the cables. Oh and last but not least they had one tech to hang my 55 inch TV and when he left there were finger prints all over the screen. So I had to head out to buy some cleaner for that also. Update 9/14/2012 They came out and fixed the cable at no cost and they clean up the wires a bit. read more

Tony was great! He helped talk through where best to mount my tv and soundbar and installed the mount quickly and with no mess left behind. I would highly recommend HD Hookups and Tony! read more

I had a system set up in April, and it doesn't work correctly. The sound cuts in and out on HD channels. I have called numerous times, and the one time I spoke to Diego, he simply said to reset my cable box. I did, but the problem persists. Now they aren't returning my calls at all. I will need to get someone else here to diagnose and fix the problem. Unhappy! read more

The HDMI cable that runs 20+ feet behind a lath and plaster wall and through our attic needed replacing due to a failed plug on one end. Our experience with the office staff and Omar, our technician, was exceptionally professional and easy. Omar kept us informed as promised before arrival, worked confidently and quickly, completing the work within the 2 hours anticipated. The HDMI cable the company provided was superior to and less than half the price we paid for a temporary one from a local major retailer (which we were able to return). Excellent service and a great experience from initial contact to completion from HD Hookups. We'll be using them in the future when our oldish TV needs replacing. read more

You really cannot go wrong with these professional installers. Diego called me in the morning to confirm appointment. Paulo and Carlos were running a little behind, but did call to inform me. Once they arrived they jumped into the installation of a flat screen TV and a soundbar. The wiring went thru the fireplace housing into an adjoining room where the components were staged. All the work was done in a timely fashion. Perfect install. Call these guys. Professional installation at a reasonable cost. You will be happy. read more

They did a great job on my parent's house, I was the one that did the hiring since they were too old to know what the deal was. You know how old people don't even know how to use remotes and stuff. Well my parents are like that. They go out and actually purchase older cell phones when their contracts are over and their eligible for a smart phone. Well my parents are so old school that they don't know how to use a smart phone or the first thing about them. Every year I get to use their phone upgrades so I did this for them as a present. Cell phones are real expensive so I had to give them something back in return for all those upgrades i've been getting. Well one day we were in the Sears and my dad mentioned to me how he wanted a new tube to watch football and baseball. The man loves to watch sports and I don't blame him because that runs through our family line. Everyone in my family played sports when they were young, including me. Well to cut to the chase, they came out and they conquered. Had my dad drop his jaws when he saw it hung up in the middle of the living room smack dead center above the mantel. When my mom came home to see my gift she literally almost came to tears because I rarely do nice things for my parents but this time I wanted to make a statement. Any how the reason why I gave hdhookups a 3 stars is because of the price. I used another company before and they were busy so I went with someone who was available right away. The other company charges alot less expensive and had better hardware. If it wasn't as a gift when they weren't home I would have used the other company because they were more professional. Not saying hdhookups isn't professional, it just seemed they weren't as experienced from the speed they did the job and little details they seemed to miss. It wasn't bad of work, it just wasn't in comparison to the last firm I used. read more

I ordered a new plasma through Amazon and saw that HD Hookups was one of the referred vendors for wall installations. I emailed through the site and coordinated a time for a Saturday installation. Brian showed up and quickly got to work. I really think he could do a wall installation with the wires hidden with his eyes closed. He knocked out the project much faster than I thought it would take and it looks great. I'm docking one star as they were running late from an earlier job but I had called for a status check about 30 minutes past when they were slated to arrive without a heads up call. Diego was quick to return my call and give me the update which I appreciated. Overall, I would definitely recommend them and I'm already looking at possibly having them hook up my smaller plasma in a different room. Professional service that are experts in this field with competitive pricing to boot. read more

Omar does it again, great service and install, don't use anyone else.

I called these guys last Friday to hang my 46" LED over the fireplace. We set an appointment for Monday, and not only were they early, they called to make sure it was ok that they were early. They explained what they were going to do, and updated me at several points throughout the project. I had them conceal the wires in the wall, which is no easy feat considering the age of the house and the way it was built (lots and lots of framing around the fireplace). Diego, and his associate Sean, were quiet, clean, and courteous. I think it ended up taking about 3 hours. The price was right on what he quoted on the phone, plus the cost of a new HDMI cables that were long enough to reach. (I thought I had 25' cables and realized when I opened the box they were only 12'. Ooops) The added cost for cables seemed to be competitive compared to what you'd pay for them at an electronics store, which I was surprised at. I'd definitely call these guys again if we decide to put a flat panel up in our bedroom someday. read more

HD Hookups came out the same day, within a couple hours, hooked everything up for me, and explained how everything worked. I tried for days to set up my theater system which required HDMI-Cat6 adapters and these guys did it in a matter of minutes. They left everything neater and cleaner than I ever could have. I will definitely use them again! read more

HDH was engaged to install a 60" LCD w/Home Theater System PRO: 1. Advice & Planning: Excellent-esp. from owner Diego (represented to hold both a low and high voltage contractor's licenses) 2. Installer team members were experienced, efficient, extremely courteous, professional and creative problem solvers. (Went the "extra mile" several times! Even installed extra wires w/o charge which came in handy later to fix a major glitch.) 3. Fair pricing 4. Extremely happy with installation quality. CON: 1. Pre-installation: HDH and Diego are very busy and in high demand - timing of responses to questions was barely acceptable and not yet excellent (albeit quality of responses when made were excellent). 2. Post-installation glitch fixes: same problem - they're extremely busy. Response time and customer service suffered significantly. The neighbor's remote was on same frequency as the one HDH sold me, thereby causing channel changes etc. to occur spontaneously. Serious negotiations were required to obtain a fix in time for a long planned Thanksgiving weekend football party on originally promised terms. OVERALL When Diego gets his "growing business" problems resolved, I don't think any competitor will be better. Adding responsive customer service to HDH's and Diego's truly expert advice, professional installation team and fair pricing will make HDH hard to beat. read more

Omar Puerta and Tony came on time and they got the job done professionally. They mounted the TV on top of the fireplace, hided the cords, and moved the power outlet behind the TV. They explained to me how it worked and gave me options on where to put the new outlets. Overall it is a pleasant experience. read more

HD Hookups was referred to me by a trusted friend. I've since referred them out 2x. Diego was thorough in his explanation of what he'd be doing, was efficient in getting it done, made minimum mess while rewiring the walls and were in/out in what seemed to be no time. They had to move my satellite service across the house, run the wiring through the walls and install and connect my 55" TV, DVR, Suround Sound and Bluray. All worked flawlessly and was even configured correctly before they left. Hi highly recommend Diego and this company! read more

The true test of any video/audio company is the post service they deliver when a component fails to perform after the initial installation. HD Hookups installed a fabulous surround system that had speakers imbedded in the ceiling and anchored by a top of the line Yamaha RX 1050. Almost a year after the installation, my Yamaha RX failed and had to be repaired by Yamaha. Diego at HD Hookups stood by there product, and reinstalled my RX at no charge. Service and the character of a company is what builds a good company, and they delivered. Good job. read more

I had HD Hookups installing the security system at my school, Jiu-Jitsu Foundation. They did an excellent job!!! I was amazed how professional and organized those guys are. They know what they are doing and after the job was done the place was clean! That is incredible. Thank you so much for the great job and service you provide. I would definitely recommend to any of my friends. read more