Terrible Customer Service. I highly recommend looking at…read moreother options because not impressed with this company whatsoever. Used them for 1 year. Very happy with the new company I have gone with.

Needed pest services and reached out on Yelp to 3 companies. 2 auto responded but Hoban messaged me…read moreto call them. I call right away and liked what I heard so they scheduled me right away. Monday they were here and sprayed with a 90 day guarantee. Yellow jackets tried to make another nest and they Hoban came back 5 days later and sprayed for free. The initial fee was 275 to spray around entire house for every bug, , WORTH IT ! Will use them every year now.

Every two months we have Orkin come to our home to spray for tiny critters. I don't remember…read moreexactly when Orkin started coming here. Anyway, the technician's have been very nice and very professional. Scott Volney has been our technician for awhile now and has the qualities I have mentioned above. We haven't had any critter problems since Orkin has been on the job!!

I called to schedule a pest control assessment. I had completed a quote online. Unfortunately, I…read morewas unable to complete the scheduling online. I called and spoke with Becky first. Becky was nice. Becky confused me with the pricing which was different from the online pricing. The pricing was a 80 dollar different. I called back spoke with Carrie. Carrie stated she was a a Supervisor. Carrie gave me several different pricing. Carrie tone was unprofessional. I asked for a Supervisor. Carrie put me on hold for over twenty minutes before I hung up. Carrie stated, she was a Supervisor. However, she was unaware of the pricing. The people are rip offs!

Their service has been excellent for several years at my home. Professional, courteous and very…read moreknowledgeable.

The exterminator showed up early the next day at the time promised. He effectively eliminated a…read morevery busy wasp nest in multiple places where the siding meets the chimney and the wasps were finding their way into the house. He inspected behind the siding to see where they were entering. The wasps were gone the next day. He also saw a football sized wasp hive in one of our trees and removed it. The man was very nice fellow. The total cost was very reasonable.

I really needed an exterminator for our new home as there were creepy crawlers everywhere. The…read moregentleman who came was in full gear with mask and gloves and super knowledgeable and polite. They have a great package deal I recommend for those in need of exterminating services.

Great service! Great prices, don't use terminex, use these guys!read more

Used them once and canceled several years ago. Now there is…read morea person going around lying to neighbors saying I have their service and have been with them for years. Fortunately, my neighbors consulted with me and found out it was a lie. Some would've probably used them but since they're caught in lies, they lost potential business. They have NO right using my name or home to try to score service.

Terrible experience. Beware this company!…read more It starts with aggressive sales pitch. Then you'll never hear from them again. They will come late, text you irrationally for services, and treat sporadically. They will leave used traps all over your house and maybe replace some. When you cancel, they will charge you $200. It just hurts. Do not buy into this!

My mom had a scratching noise on her second floor near the window pane. We thought it was a…read moresquirrel or something of a rodent! But we called and even the receptionist had a great guess! It was yellow jackets! They were so friendly and efficient and were fast acting! Fair and worth the call! Let the pros do it! Family owned and local!!!

From the owner: We are a locally owned and operated Veteran owned business located in Medina, OH…read more All of our techs are licensed and insured.