I paid for a 90 minute massage. They ask for the tip while your naked and before they start the…read moremassage which was super uncomfortable. then the person tried to argue with me about the amount i chose to tip before my service. She also ended 15 minutes early and stated that the time it took for me to go to the bathroom, which was only 2 minutes and the time it took me to get undressed gets deducted from my massage time. On top of that the massage itself was not good. She spent about an hour massaging my arms and she was not paying attention to my body at all. She provided me absolutely no relief and about 5 minutes before she stopped she brought up the tip again.

Friendly staff. You get what you pay for but as a minimum wage employee i was more than satisfied…read morewith the relief i recieved. Highly recommended

I heard of this place through groupon and im glad i did. It's close to my house and it's easy to…read morefind. Its nice and quiet, clean, and has beautiful treatment rooms. You can book online (love it), but they ask you to call to make an appointment if you've never been. They got back to me the same day and were able to get me in the next day! I had Aaron as my massage therapist. He was very knowledgeable and professional. He made me comfortable right off the bat. We chatted briefly before my session and went over any issues I was dealing with. Instead of giving me the same old boring massage, he actually listened to me and concentrated on my trouble areas. He had a heated table, which i love even in the summer because i am always cold and he had soothing music playing in ther background. I don't treat myself very often, but I will come back to this establishment. I also like the note the owner has on the Yelp page, you can tell they really care about what they do and truly want to help their clients feel better. Thank you Aaron and Hurts So Good!

Tried Hurts So Good for the first time. I enjoyed one hour and thirty minutes of full body and foot…read moremassage. The massage therapist was amazingly professional and made sure that everything went well. She was mindful and present during the massage. She took her time massaging what needed more work than other places on my body. In some other massage places, sometimes I feel the rush by the therapist, either because they were running late, or have too many customers on thier schedule, maybe? My therapist (Julia) made me feel that she enjoys and loves her job! I Would definitely go back again.

Kim is the best massage therapist in WNY. Seriously, I've been to quite a few and she is the only…read moreone I go back to! I have some back and neck issues from a car accident years ago and have been through all sorts of treatments. When my pain flares up it can be pretty bad to the point where it feels like nothing can help. I can tell from first meeting her that Kim really cares about helping people be healthier and feel better. She was very knowledgeable and knew what I was going through. She knew exactly where I was having pain and did an amazing job to alleviate it. I really couldn't believe how great I felt even weeks after. Back problems can be annoying and lead to pain in hips, shoulders, etc. and Kim really tailors each session to wherever there is pain. It's not just one routine and done, she really zeroes in on where you need it and helps you heal. She really does have healing hands and not only that, but some great advice! She's very friendly and easy to talk to about health concerns. It feels like finally someone really wants to actually help and not just feed you drugs or sell you snake oil!

Last minute cancellation because I am vaccinated. Very confusing and the explanation for the…read morecancellation didn't make sense to me, but I am not a licensed doctor. Although, my sister is and she said it made no sense as well.

The woman insults people there staff are misbehaving with customers, never go there also not…read moreproviding service on customs demand, and old age staff

The staff was professional respectful. She helped get the knots out of my shoulders and mid back. I…read morewill be going back again.

Excellent deep tissue massage for tight muscle release. Samantha began my first session with a full…read morehistory and thorough physical assessment to determine course of treatment to best meet my needs

Samantha does the very best stress reliever massages. The whole environment is welcoming and…read morerelaxed. I will continue this treasure monthly.

I went looking for a masseuse and was very disappointed until I ran acrros Raquel and was totally…read moresatisfied, very professional and I am very good applying presure to all the right places . I recommend her

From the owner: Call us today to book free five minute massage when you book a 45 minute sauna session! Your…read moretranquil escape for rejuvenating lymphatic massage. Step into Your Wellness Oasis! Experience Everyday Healing Amidst Your Busy Lifestyle. Begin your journey to elevated well-being with us today!