Worst pharmacy in the United States. I have an auto immune disease and a special needs child so I…read moreunfortunately deal with a lot of medications and pharmacists. For the past 3 years this is what I've had to deal with EVERY SINGLE TIME: -The 2 heavy set African American female cashiers don't care about any of the customers or their job- and have no problem telling you the customer or their boss which has been an elderly Indian gentleman or an elderly Asian woman that. -Dr will call in a prescription to be filled and they say they 'never received it' which turns into an all day affair of my doctors office having to call the pharmacy repeatedly and threaten them to fill it -They send an auto generated message saying your prescription is ready, but it's usually not because 'the truck hasn't delivered it yet and we don't know when it will arrive try again in 3 days' or 'we're busy sorry maybe tomorrow' -After being treated so rudely by staff my wife refused to deal with them anymore. Last visit she made her phone died having to complain to the doctor about their unprofessionalism. The pharmacy refused to let her use the phone to sort it out. A gentleman behind her let my wife use her phone and yelled at them on her behalf. -The pharmacist/ manager either doesn't care about all these problems or they are just completely incompetent. -The list could keep going but it's not worth my time. I've already been stripped of a month or more of my life dealing with this place. Following the advice of Walgreens corporate office/ my Dr/ my sons Dr/ my wife's Dr/ the Better Business bureau/ other Pharmacists in town/ and every other customer at Walgreens on Dual Highway I have met along this slow death march of something so simple as picking up a prescription- we will never set foot in this godforsaken train wreck that seems to be an experiment in how to ruin people's lives while denying them the medicine they pay for and need!

Had a time to pick up my prescription wasn't ready for 2 days call pharmacy and wait on hold for…read more30 mins plus for someone to pick up and hang up on you worst pharmacy ive ever delt with

A-OK for a CVS, which is part of the mall property and is not a stand alone. You'll find it on the…read morenorth side, close to the Taco Bell. Inside, the usual products arranged as expected and well stocked. I was able to quickly find what I needed and ring up my purchase.

The night time pharmacist is very rude, he puts down his coworkers in front of customers and when…read moreasked to call the help desktop get a override thru the insurance he just plain out refused, even when my insurance asked him to call the help desk for a override for the prescription he refused. The medication was for my 13 yr old granddaughter so now I have to take her back to the ER to get a different medication due to when I called the ER to see if they could prescribe her a different medication they said I have to bring her back in. So now this fella with the chip on his shoulder costed me another co-pay for the ER. I will never go to this CVS again.

Great Pharmacy! Super pharmacy assistant "Kelly" was great providing information on the phone,…read morewarm and friendly and more than willing to do some research and make phone calls on the customers behalf ~ huge help!

Convenient drive thru.Phone AND on - line Rx renewal.They will even contact the doctor if no…read morerefills left. Warm friendly staff. Quick transactions. Great candy counter -I get Mallow Cups there!

Drivethru was fine until they got robbed, so now you have to go inside. Upon walking inside I…read morenoticed it smelled like shit soon as I walked in, on a positive note I was greeted. But that smell was disgusting and that's been each time I had to go inside. I will not return not even if they were giving away stuff I'm cool .

They filled my elderly relative's antibiotic with the incorrect directions on the label and were…read morenot willing to take accountability for their mistake. When I called to talk to them about it, the pharmacist put one of his techs on the phone to make excuses to cover his tracks, and, instead of doing so themselves, told me if I was concerned, I could call and verify with the doctor, which I did. Upon calling back to tell them this and vocalizing my concern, the pharmacist finally apologized for the incorrect directions but didn't offer to fix them . Fortunately, I am a pharmacy technician and caught this mistake, however someone who is not in the pharmacy industry may not have noticed it. We will not be having anything else filled here as safety and obviously integrity are both issues. Beyond that, excuse one or two techs, customer service is terrible. I witnessed this while they were serving others as well as myself. Eye rolling, giggling and lack of assistance are apparent. It's honestly like a pharmaceutical twilight zone.

The employee at pharmacy counter made me wait 10 minutes while she stocked shelves. Then when my…read moreprescription wasn't ready yet, she scolded me for coming in to pick up an hour after they opened. I told her I would wait for it, since I needed it asap. After waiting 20 minutes for it to be ready, she scolded me again before I left. She has no business being in customer service! Horrible way to treat a customer!

This is the most horrible store available in the Hagerstown area. I have dealt with them only…read morebecause they have weekend hours but crap on that. They tell you a script will be filled but 2 days later they still dont even have the medication. Crazy. They lie to not have to confront the lack of management in the pharmacy and the people are rude. I suggest you use another pharmacy loca t ion such as Antietam which are much more organized and friendly.

This is the WORST pharmacy I have ever encountered..... They don't carry normal meds like…read morealbuterol. Today me it would be 2 days to fill. When I gave them 5 week days notice that I needed an anti blodcloting med filled, it took them almost 10 days. But when I called at the 10 day mark they said that it was to early to be filled. You can't get a hold of a live person, when you go there the people are rude and not caring... it is the worst.

I scheduled a flu and COVID vaccine appointment for 9AM. Show up on time, only to find out that the…read morepharmacy doesn't open till 10AM. I did go to the pharmacy counter. The employees were talking behind the screen, but no one even acknowledged my existence for a good 3 minutes. When they finally spoke to me, they told me to come back at 10 in a mocking tone. The scheduling error isn't the fault of the store or employees, but they were entirely nasty and unhelpful. Thank you CVS for wasting my time. I will never return to this store or any other CVS store

rude and slow. left me standing while they started helping others never told me why. i asked why…read moreand got nothing but rudeness. others in line started commenting about the pharmacy being very slow and rude.

The CVS STORE employees are wonderful, helpful and sweet... but the pharmacy employees are…read moremiserable, condescending and rude. I have continued coming here purely for proximity to my home and after I was in the middle of explaining a situation (after an Rx reversal they did by mistake) and realized music started playing.....put on hold with no warning today that sealed the deal for me. We're a family of six and frequently need prescriptions filled and nearly every time I come I wonder what rude employee I will encounter. Fortunately, there are many more pharmacies and delivery options that are much more convenient and I don't have to deal with pharmacy techs that have zero customer service.