Had a horrible experience with staff. Lacking professionalism, bedside manner and overall concern…read more I will say that my surgery went well but that was the only positive.

This is for their office in Frederick, MD. My experience at the front desk and waiting area was…read morevery good! Office staff were so kind and wonderful. My one star is due to interaction with Dr. Chaudary before my wisdom tooth removal. I stated to her that I have a high tolerance for pain but that I'm a bit of a baby during a procedure, informing her of the type of patient I would be. (I could not afford anything but local anesthesia at that time.) Her response was a very rude, "No one gets special treatment." She repeated this sentence twice to me. I was shocked, no kindness at all in her words or manner. Do not go to her if you have the choice!

Dr.Bachtell extracted a right molar today...he was fantastic!! His staff was beyond nice and…read moreinformative.. I would recommend his practice to anyone needed dental services. Thank you..I'll be returning. Brian Mcgonigal

I went to Dr Bactell last year. I needed all of my teeth pulled and was absolutely terrified. Dr…read moreBachtell was so gentle and understanding of my situation. Not only did he pull 14 teeth..but they were replaced with a set of beautiful dentures. Went in for several adjustments as the swelling had gone down and he knew exactly where I was having the issues. Dr Bachtell...I can't even begin to say enough great things about you and your wonderful staff.

After 8 years of not seeing a dentist because I was terrified to go because I had two butcher…read moredentists work on me before I gave these guys a try on a referral from my wife. This place is top of the line and I could never have asked for a better experience. 10 stars in my book.

First visit to the dentist in too many years... I'm pleased…read moreto state that I have nothing but the most positive dental care experience with Hagerstown Smiles. From the moment I arrived, I was warmly greeted and felt like I was most welcome as a new patient. All of the staff were cordial and professional with their examination, treatment and follow-up visits. I would without reservation recommend Hagerstown Smiles for your family dental care.

I recently lost a filling in one of my front teeth after shortly moving to Hagerstown. It was my…read moregood fortune to have the tooth expertly restored by Dr. Lee at Allegany Dental. It was my first visit to Allegany Dental and I found Dr. Lee to be very precise and personable. Martin C.

Very helpful when I had to return after a filling. I couldn't feel my bite after the filling so I…read morehad to return when I started having some pain so they could reshape the filling. Everyone is friendly and the dentist does a great job of explaining and answering my questions.

We've had great care by both dentists here for several years! Our whole family goes, including my…read morekids and have had excellent and gentle dental care and couldn't be happier! The office staff is also lovely to deal with and they are in-network with most insurance plans! The only negative thing I will say is that if you have an emergency, they may or may not be able to get you in. Their schedule is just super busy. If you have an emergency, try Potomac Dental Spa, but be prepared to pay out the nose there as they don't take insurance.

I saw Dr. Gilbart about a year ago to get an evaluation and consultation concerning the rapid…read moredeterioration and decay of my teeth. He did the routine X-rays and overall exam. The procedures that I would need he told me could take place in his facility and that he could perform all the work that needed to be done. Because of the extensive work needed and given my medical history I opted for a second opinion, and I am THANKFUL I DID! The second opinion dentist I saw said that the procedure I would need and that Gilbert suggested was not a simple one. In fact it was extensive surgery and needed to be conducted by an oral surgeon. He also said, given the work that needed to be done, it would be insane not to put me 'under' which would need to be done in an outpatient surgical facility. And that if the surgery was not properly done and scheduled immediately, my gums could very well become infected (as they had previously which put me in the hospital for a week) and that the infection could easily travel to my brain and become fatal. Taking into consideration all this, and that Dr. Gilbart knew of my medical history, but failed to advise me of about the risks, I can not imagine where I would be if I had taken his recommendations and allowed him to do the work himself. If you need a dentist to perform regular check ups, exams and X-rays, I'd say he would be able to do the job. The only reason I gave him 2 stars was because he had a good bedside manner and seemed to be a real people pleaser. But outside of that, I would get a second opinion or skip his all together!

Customer service is top notch. I've had some pretty extensive work done (fillings, root canals,…read moreimplants, etc.) and trust this practice with my care. Highly recommend.

Denise is a great thorough and professional amazing hygienist. Routine cleaning and exam always…read morewent well. Thank you for your service!

I have moved several times in the last 10 years and have been searching for a good dentist in the…read moreHagerstown area. Because finding a good dentist is very important to me - I wanted to make an apt with more than one and compare. I have to say, I am very glad I chose Hagerstown Smiles Dental Care as one of them. These are the Pro points: 1) Ample parking close to the building 2) Very easy to get to, and not a lot of traffic to wrestle with - getting in and out of the parking area 3) Building is Huge, VERY clean and patients are seen in individual offices - so you have privacy to talk to your dentist, etc. 4) When I came in, I was immediately seen by a very nice person who took me to a small reception room where we filled out my information together and I was able to talk to her about exactly what I wanted to have done (I wanted digital panoramic X-rays which I wanted emailed to myself, and I wanted a no pressure consult for a treatment plan) - This meeting with what i'll call their "Welcoming Person" was very comfortable and unusual, in that I have not ever experienced this before - VERY nice touch! PLUS, they had a little welcoming bag with several small dental gifts inside - I continued to be very nicely impressed. 5) Immediately after the welcoming/informational meeting, I was taken to a very clean office where I would await the Dentist. I was prepared to sit in the Dental chair and read - I brought a book - but it wasn't necessary, as my Dentist (Dr. Brandy Behrens) came in w/in one minute of my getting into the dental chair and getting comfy. She was VERY nice and took the time to really look at the x-ray, my teeth, and truly listen to what I felt i needed. I explained I knew my teeth were in very bad shape - and I was going to need a 2 step plan as I could not afford to have everything done at once. She understood - and did not pressure me to take out loans, charge the work on my credit card, etc, etc. This also, was very refreshing and i felt very honest. I NEVER felt rushed - AT ALL - which really made me feel relaxed and not under any pressure about anything. Dr. Behrens and I discussed solutions and she said she would email me my Dental plan along with my x-rays. 6) I then went to the lobby/reception area and paid my bill ($39.00) 7) When I returned home, all of the info and the x-ray was there in my e-mail - just as they promised. ** In conclusion, there was not one negative thing that occurred, OR that I noticed during my visit. Everyone was polite, cheerful and seemed genuinely happy to talk to you and have you visit. I was never left alone - as I have been in every other dental office i've been to in the last 10 years - Usually i'm handed paperwork by the person at the front desk who barely seems to notice that i'm a human being, and many times seems annoyed to have to bother with me. ** I honestly cannot think of one thing that Hagerstown Smiles Dental Care, could have done any better than they did - therefor, i have no "Cons" Listing. I know I will be returning to Dr. Behrens and this Dental center many times - and I am actually looking forward to it. My Thanks Dr. Behrens and and everyone who works there!

From the owner: At Hagerstown Smiles Dental Care, we strive to provide the type of care that we would expect to…read morereceive. One of our goals is to help our patients keep their teeth for a lifetime. We can make excellent dental care surprisingly affordable. Our top priority is the quality of our work. Please don't hesitate to contact us to schedule an appointment or if you have any questions.

Do not hesitate if you need a superb dentist. Dr. Jeffrey Rubino is just that dentist:…read moreprofessional, skilled, and totally modern in his approach to dentistry. He takes the time to explain each procedure. He is interested in his patients overall health and is reassuring about any treatment one might need. An added bonus is his state-of-the-art office and an office staff that is both helpful and friendly. It is a pleasure to be in his practice.

It pleases me immensely to recommend Dr.Jeffrey Rubino and his professional staff located in…read moreHagerstown Maryland. Dr.Rubino has practiced dentistry for over two decades, and the degree of thoughtful and modern service rendered in his office excels any that I have encountered anywhere. From basic cleaning of the teeth to complex dental implants and bridges Dr.Rubino defines the true meaning of competent and effective dental care. Every person employed in his practice, including appointment schedulers, hygienists, and certified dental assistants, performs their duties with the utmost care and professionalism. The atmosphere in Dr.Rubino's office is friendly and relaxed. One immediately senses that all of the staff work well in tandem with each other. Those seeking a high quality,efficient and reasonably priced experience for their dental needs would do well to pay a visit to Dr.Rubino's practice in Hagerstown, MD.