I've been meaning to write a review of Joe's Pharmacy and Tony for some time but wanted to have…read morebeen using them long enough to justify it. If there was ever a time, it's now. There are a lot of negative reviews on here, but be aware that there are also a lot of four and five star reviews that aren't shown because they aren't factored into whatever Yelp's special formula for review is and therefore not shown as "recommended" reviews. But you can see them all here: http://www.yelp.com/not_recommended_reviews/ZfDy15zBZlyKte5hJF6JRA I moved all of my prescriptions a little less than a year ago when the dosage of my bupropion had been shorted, not once, not twice, but three times in 5 months by the Walgreens across the street. And the last time it happened, the tech actually questioned me about it possibly "being my own mistake" what I might be doing. I was diagnosed with depression when I was 8 and in my 30 years since then, it's the only antidepressant that has consistently and successfully worked for me. But because I've had problems with it lasting through the half life, my doctor prescribes me 150 mg of the extended 24 hour release twice a day. That means instead of 30, 150mg pills, I have a specific prescription approved for 60. At Joe's they understand that and they never get it wrong. And here are some other reasons happy to get my other prescriptions filled here: When a prescription for any of my long term medications is set to expire, they call my doctor and have it renewed when filling the last refill so that I have no delays. They just take care of it without me even asking them to. Tony will always tell you that he is a pharmacist and as such, he only needs to fill prescriptions and sell OTC medications or medical products. He doesn't sell pepsi cola or chia pets, because it's not why he became a pharmacist. Tony, all of his staff, interns, and other pharmacy techs are consistently friendly, pleasant, and caring of their clientele and they always remember you and your medication needs. And finally, as someone who used to work for OFA and the DNC, as much as I really fought the good fight to get the Affordable Care Act enacted, I have to admit that it has been nothing but a total shit-storm rolling out. You see, I'm one of those unfortunate people who's insurance company dropped their individual coverage plan so that it didn't have to comply with the ACA. So like a responsible person, I signed up for a new plan with Anthem Blue Cross as soon as the ACA went live. And as the year closed, I had yet to see anything for my premium payment. So again, like a responsible person, I called Anthem Blue Cross, who confirmed that they got my application, that I would definitely have coverage, and then took my first premium payment over the phone. As of today, January 7, 2014, they still have yet to process my payment or issue me a member ID and group number. And after spending hours on hold they still assure me that I have coverage, but they have also, and very confidently, given me a lot of misinformation about how to handle getting my prescriptions filled, and now they don't even answer the phone at all. As a result, I am paying out of pocket for everything. I called Tony and compared to the other big box store pharmacies actually has the best value on medication. For example, for the last year, my birth control pill has supposed to have been free with insurance under the ACA requirements. While I'm in insurance limbo hell, I have to pay full cost for it and after researching it, here is what I have found the out of pocket cost for a 91 day supply of generic Seasonique : Costco (generic not carried): $315 for name brand Walgreens: $295 Target: $247.50 Walmart: My soul and dignity + BART fare to Oakland Joe's Pharmacy: $180 Yep, the guy who makes really nothing compared to the bigger retail pharmacies is the least expensive, not to mention most accommodating and neighborly. If money were no object, I would go to Costco and stick it to Anthem Blue Cross when they have to reimburse me. The small neighborhood pharmacy is dying out, so sorry, while some reviewers may have issues with Joe's Pharmacy, I have zero complaints and will continue to fill my prescriptions here.

I have to agree with many of the low rated Yelp and Google reviews. Male pharmacist was just plain…read morerude. He didn't listen and let me finish talking. The lady who answered was nice but when my call was directed towards the male pharmacist, he just said his part and hung up. Take your business to Amazon, Costco, or somewhere with better customer service.

I LOVE ))) coming to this Sutter Pharmacy to pick up my meds. All workers are Super Friendly and…read morehelpful ))) I highly recommend this Sutter Pharmacy to everyone.

+4 stars for service - these guys went out of their way to assist me fill a prescription. Let my…read moregirlfriend pick it up, so that's solid. -2 for phone mannerisms. Although they've helped me in the past, on the phone, there's one pharmacist who comes off like clients are a pain - like you're bringing her down by calling to do business. Listen, I don't care how much you paid to go to school for your PharmD or if your research has been written up in the New England Journal of Medicine or what not - which if you're working in a pharmacy down at the corner of Sutter and Bum Pushing a Shopping Cart, that's not you - but unless you know how to *act right* on the phone with your clients, we'll soon be ex-clients. Just a little hint, take it to heart, y'know, so you stay in business. I want that - because you're great with me. Little selfish, I admit - full disclosure.

A great little pharmacy that sometimes gets a little busy. Everyone who works there is very…read moreprofessional and if you're shopping in the store, it's very convenient..If you're unable to get to the store yourself, they have a delivery service that goes out once a day around noon, Monday through Friday. Make sure to check the new hours. They're now closed for lunch. I believe you can also get flu and Covid shots there, but you would have to make sure of that in advance, you might need an appointment. I take a medication that's not available at most pharmacies, and they are able to get it, and deliver it, which I deeply appreciate. If you take a hard to find medication, give them a call. They can usually order get it within 24 to 48 hours. This is a Godsend with hard to find meds.

They need to have more staff at this pharmacy. I went in for a Covid shot. This was my first time…read morethere, and I was told I would have to be registered. That was fine, but the pharmacist then spent a lot of time answering the phone and working on other issues. I had not been informed that would be the case. After a 30 minute wait , I left. Yeah.

Amazing customer service! I have been going to the CVS forever to pick up prescriptions. The…read morepharmacy is fabulous. They always figure out whatevet the issue is with Insurance and are super helpful. Their hours are great, especially during the work week. They are open early and close late so thankful for them. Why am writing this review is because there's a new guy who helps you maximize your Cvs savings! He helps you maneuver the app and maximize your coupons. I forgot to ask his name. Wish he was at every store I go to!

Hours on maps and CVS website are WRONG which is extremely frustrating when you work and are trying…read moreto pick up a prescription. Posting the actual hours in the pic.

Everything. The pharmacy manager is awful and like to yell and aggressively walk up to customers…read moreand yell about noise level. She is a white lady who is russian or looks super russian, and I am russian and she felt very comfortable aggressively yelling at me in russian. I will be contacting upper management either way to get this all reported to prevent future altercations and harassment from employees and managers at this CVS

I don't think whoever runs this store actually wants people to buy anything. I want to say about…read morehalf of their stuff is locked behind glass, so you have to push a button and stand there like an idiot until a staff member manage to find the right key to give you access to a prospective purchase. And it's not only the "high-end" stuff. I wanted to grab a beverage, but all their drinks are locked up as well. I imagine they'll use rampant crime as an excuse -- but first, this is the outer Richmond, and second, the Andronico's next door somehow manages to thrive without treating any and all prospective customers like thieves.

First time at this campus. I had to visit my dad…read more Once we got into the garage we were already greeted and was given information on how to get to the hospital. There is a check in guest. Had to show our DL to get a visitor's pass. It was clean and the staff was very helpful and professional. This hospital is more modernized, in my opinion. High tech beds, they will go off if the patient moves. I believe it senses that the patient may fall. The bathrooms are an upgrade and wouldn't mind to have that style in my own home. What really mattered was my dad was taken care of. Appreciate the staff at this location. Many thanks.

Came in for a check up today. To my surprise, they have a self check in kiosk now. One to your left…read morewhen you walk in. And one further down their front counter. I guess I'm okay with it since I know how to read English and press buttons. But not so sure about the elderly's. There is a language selection button but I don't think that will help much. It's pretty new, so the receptionist walked me thru it. Explain to me, that if I come in for my appt, this is faster and more efficient. They'll still be there to help if any questions, and they'll be the ones helping the elderly's check in. There are 2 floors. Down stairs is check in area, pharmacy, restroom, few office room. 2nd floor is patient rooms. You can take an elevator or walk up the stairs. There's a small waiting area with a few seats. I notice they took off the glass window. This location is always clean and bright. Staff are nice. Some staff I notice have gotten a lot nicer than before which is a great improvement. Their hours are 8:30am to 5pm. If you need a later time appt, their 1450 location (right down the street), opens until 9pm (with appt of course) but those times are always taken as well. They have meter parking outside. But right around the corner and up the street, are resident parking & 2 hour parking.

Had a bum knee and felt like I needed a cane for a week or two. It would have been easy to buy one…read moreonline, but I really wanted to talk to someone who knew how to adjust a cane properly. Kingdom wasn't super close to my apartment, so I combined my trip with a stop at the Botanical Garden, which is good for my soul. A knowledgable staff member helped me choose the right cane, and the price was no more than I would have had to pay online. Very glad I chose to shop local.

My clinic was difficult to deal with when I needed help with a medical product…read more Christine at Kingdom Medical Supply sorted it out with my doctor's office and she is very helpful and easy to deal with. She always answers the phone immediately! very quick and polite. She is friendly and understanding. I was uncomfortable discussing an embarrassing medical issue. She is so kind and understanding the the service/delivery is quick and efficient and she sorted out everything with my clinicians at UCSF and also with my insurance. Thank you! I am very grateful and I appreciate it!