If you want concierge pet shop service without concierge prices, and people who really love your pets, I highly recommend healthy pet. I've had lovely experiences with Darren and Aubrey-who really helped me figure out my finicky dog's food solution. Highly recommend. read more

Great stores. Knowledgeable staff. No hype. Fair prices. They've been around a long time. I'm glad to support small businesses.

They have everything we need Nicolo is happy about his Teeth cleaning & treats Big guy is always so helpful & kind! read more

Healthy Pet - Nicolo - Pet Stores Near Me - Agoura Hills, California

I rarely write reviews, but I had to take the time to highlight the amazing help I received from Aubree at Healthy Pet in Agoura Hills. My dog has been struggling with allergies and had completely lost interest in her food. I had tried SO many different brands and types of food, but nothing was working. She was losing weight, was lethargic & itchy, and it was breaking my heart. It was recommended by a friend that I speak to Aubree specifically. From the moment we started talking, I could tell she genuinely cared and really knew her stuff. She took the time to listen to everything I'd tried and walked me through possible causes of my dog's allergies. She explained ingredients, potential allergens, cooking methods, and what to avoid - all in a way that made sense and didn't feel overwhelming. With her help, I left with a new kibble and a topper that my dog actually eats and loves, and I am confident that she will finally start to put weight back on. I'm so relieved and grateful. Aubree is truly a wealth of knowledge and an absolute gem. If your pet has dietary issues or allergies, I highly recommend stopping by Healthy Pet and asking for her. She goes above and beyond, and clearly has a real passion for what she does. Thank you, Aubree!! read more

I love this family owned and operated business! Wish I'd found it years ago. They're very knowledgeable and have a great selection of products that are actually healthful for the pets. Really nice people and I highly recommend this spot for mammal and reptile pet care supplies and foods. read more

I love this store! All the employees are super knowledgeable and helpful, and the guy who runs the store has specifically helped me through so many things with my dog. He's recommended great products that didn't feel like a waste of money and really worked for my girl. They just understand and know animals, and I find that to be rare at big-box pet stores. Trust me when I say you need to go here for all your pet needs! read more

Been going to this store for about 9-10 years. Jeff has always been so helpful to me. Since I was in a very bad car accident where I got hit by a car. He understands my disability with my shoulder and never makes me feel bad as I can't really lift the bags of dog food into my car. Great gem of a store as I have been buying in bulk and they store the food for me. Always a pleasure to make that long drive from Northridge for great customer service. read more

Locally owned with great stock. Friendly help. Several stores. We were steered to a substitute for C Farmer's Dog that our dog now totally devours. read more

The store manager Jeff is an amazing friendly guy. Has a lot of knowledge about all kinds of pets. Can recommend food for pups, older dogs and cats. They carry all kinds of toys and treats. They have a great store kitty fun and very healthy for an older cat Mr Wilson. They will carry your food to the car if needed. They also have a teeth cleaning person to keep there teeth healthy. All 4 of the Healthy Pet stores are great stores. Helpful friendly good group of people. read more

This is the best pet store. Every time I go in, I receive excellent customer service by a staff member who is friendly and genuinely wants to help -- they always listen and are responsive to specific concerns and questions. The first time I went in, it was just for kibble and some toys. The second time, it was to get help with my puppy's dandruff. They recommended a shampoo, and the first time I used it, her dandruff improved immediately. I also appreciate that they don't try to upsell. With my puppy's dandruff, they said, first try the shampoo and if that doesn't work, they have an oil for her. Thank you! Happy to support local businesses! read more

The best pet store ! Our dog loves this store it was her Disneyland ! Jeff and team are the nicest people . Thank you for all the happy times you made our dog feel when she went to buy her bones ...highly recommend ! read more

About a month ago I wrote a review. It wasn't a very positive one, because at the time, (what I felt was poor service)was most likely a communication breakdown and I might have not understood the gentlemen (I believe he is the manager), at the Kanan store. I definitely don't want to give any negative feedback. My apologies, as I need to reflect the true nature of how I feel about healthy pet. They've been great and I'll continue to recommend for all pet care... they're also super knowledgeable. I hope this sheds a light on the wonderful family at Healthy Pet!! We are SO grateful for the care and love they show to every one of our furry friends. The owner, Darren, has taken perfect care of our babies, especially their paw care. ALL staff members have been beyond helpful with their diet tips, and to their health and allergy needs. I trust them more than I trust our vet! The best customer service at the T.O. store came from Anais, who offered to put some things that I called about at the front desk, so it would be waiting for me.. I mean, who does that!! She's always gone above and beyond to help and shows true concern about our needs. Gunner is a rising star, so helpful & courteous! I'm not sure I know all of their names but I give them a 5 star as well. I truly believe this is head and shoulders above all ,the Number #1 store for the health and well-being of our pets. read more

Healthy Pet - Healthy Pet babies! Paru & Leisle - Pet Stores Near Me - Agoura Hills, California

This store is great! Super clean and such a nice small business feel. Great ingredients in all the food and treats! So happy to have found my new pet store! Also Jeff was incredibly nice! 5 starts just for him! read more

I am a customer at Healthy Pet in Agoura Jeff is the store manager and very helpful They offer dental services by Holistic Pet Dental Harmony and Ryan are amazing I had four of my Goldens teeth cleaned Great job and very kind and caring people I would definitely use them again!!!! My dogs and I were very happy read more

I absolutely love Healthy Pet!! The Owner & Employees have always been extremely helpful & friendly!! They have an excellent inventory and can offer other services. In all they really care about your pets needs. I recommend this store to anyone who has a furry loved one!!! read more

Healthy Pet - L - Pet Stores Near Me - Agoura Hills, California

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This store is so much better than Petco or Petsmart! Darren and his team get to know their customers and offer expert advice when you need it. Customer service is the best! I would recommend Healthy Pet for anyone and I also think supporting local businesses is important. read more

Healthy Pet - Cyrus loves Healthy Pet! - Pet Stores Near Me - Agoura Hills, California

I recently got my husky puppy and needed supplies such as harnesses, collar, food etc. I was recommended to this place by a neighbor and was so glad I came! Staff was very helpful with getting the proper sized harness for Rogue and helping me pick out raw food and treats for him. My neighbor said they are family owned and I definitely will be coming back for all of Rogue's supplies! Support small businesses!! read more

Healthy Pet - Rogue - Pet Stores Near Me - Agoura Hills, California

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We have cat's, dog's and a parrot. They all seem to need different food. I always go to Healthy Pet. The store is clean and most importantly, they have what I need. The employees are very nice, always friendly. If you need help to your car you don't even need to ask. Please check them out. read more

Let me start with the punchline: The owner says, "Maybe in your world, it's okay to break the rules, but as for me, I'm a rules follower." Read on.... Cim C. is right on....The owner can't see the forest for the trees. I went to make a return today on a $90 package of unopened food. I NEVER make returns. Never. Why did I need to make the return this one time? Because I recently lost my beloved dog and best friend to cancer after several months of chemotherapy. And the unopened food was a daily and painful reminder that my boy was no longer here. So I brave the return today. The sales associate kindly referred me to the manager because the return policy is that they never issue cash refunds. The manager suggested that I call the owner since he didn't have the authority to oblige my request. "Sure, no problem. I just needed to explain my situation; there shouldn't be an issue," is what I was naively thinking. You know where this is going. After first establishing that I was a regular and loyal customer of the store, some unexpected emotion took over as I earnestly explained why I needed to make the return. I found myself more choked up when having to express the fact that a store credit would not necessarily be of any use to me since I no longer have a need for pet products. It was difficult stomaching my new reality since soooo much of my time and energy during my boy's lifetime was devoted to researching and finding only the best products for him. The owner, Darren, couldn't at all see past the fact that this was a policy, and he can't change the policy, because it's always been a policy. I'm thinking reasonably, "But it's....his policy?....and he owns the store?....and hence, could override his own policy?....given the circumstances? You've waited for it; it's the best part. This is where he says, "Maybe in your world, it's okay to break the rules, but as for me, I'm a rules follower...." Yes, he did. He yammered on about how I didn't have to agree with him; it's just the way that it is, yada yada. All this because I wanted a refund on unopened dog food, and not store credit, because I no longer have a dog. When I underscored this fact, he maintained that the store credit never expires in case I were to get another dog. Had no....emotional....energy....to argue with inflexibility, and the fact that my shattered heart can't fathom ANOTHER DOG, for heaven's sake. Just never you mind, fella. You must have missed the class on: * customer service * showing appreciation for customer loyalty * being able to see the bigger picture Here's the bigger picture: You missed an easy opportunity to handle it with grace and some class, because you needed to be "right"....all over $90. You give small businesses a bad name. read more

I love this store and particularly Jeff They have high quality pet food and Not over priced. Jeff is very knowledgeable and helpful. read more

Jeff, the owner is so hands on, helping customers to select from the array of right products, but in favorable price, not depriving the quality, for particular animals. Name all the pets and he can tell you what each one needs. Happy to deal with. I enjoy my time inside the store. Neat and well sanitized. Got a sack of healthy food for my fur friends at home. read more

This pet food store is FABULOUS! Jeff, the Manager, makes it a pleasure to get your pet supplies their. He is always there to help answer questions and make suggestions. His knowledge and demeanor make this a wonderful place to to get food and supplies for the only things that give us unconditional love- our pets. Jeff is just a great guy. 5 statrs are not enough for him. read more

I seriously love this place & the people who work here. They're so helpful and friendly. I have a snake, two dogs, and two cats and they have everything I need and much more. This is the only pet store I go to now because they're just so relaxed and cool. Also Wilson the cat is an absolute sweetheart I love when he's around! read more

Always so kind and helpful! Always fully stocked! I won't go anywhere else!!!!!

Great little shop that has terrific choices in pet food and treats and very reasonable in prices. Also Jeff, who's the manager is very understanding and helpful. Much better than other local pet stores. read more

Jeff the manager was so sweet when my boy was sick, finding me all kinds of specialized goodies. These are good people with good products!

By far the best place to get anything you need for all different kinds of pets from furry to scaly! Also, the owner Darren is incredibly friendly and very knowledgeable. I can't recommend this place enough!! read more

Best pet store! They really care about your animals and want the best care and supply the best products for them!

I love Healthy Pet Agoura... They have great products and frequently have specials and/or anniversary sales. They are very helpful and always offer to carry my purchases to my car. I especially appreciate Jeff, he goes beyond to be helpful. read more

Me and my boyfriend come here for our dogs food and it's always a pleasant experience! Our dog son is the most important thing to us, so we make sure that he gets the best quality food he can. We are no experts so we always ask the nice manager Jeff what he thinks about the food and our dogs weight and health and he always gives great recommendations! We couldn't be happier! We buy all of our treats from here as well!! read more

Healthy Pet - Him enjoying his treat! - Pet Stores Near Me - Agoura Hills, California

HEALTHY PET IS AMAZING I have read all these negative reviews today and its all down right wrong. I have 4 snakes I have been feeding them mice from this store for years, I also have 2 dogs I have feed all different cans dried and frozen raw food from here and never once had a problem, the workers are great smart and very helpful. there isnt a store I rather shop at for my pets. the store is always clean my snakes and dogs have never been sick. I love healthy pet darren is a hard worker who owns 3 stores and cares for every animal he helps. they stores are NEVER DIRTY they staff is ALWAYS NICE. UPDATE: Jeff N is my younger brother and he has worked there for a total of 2 months i have been a customer for 4 years. i was not asked to post, my brother just told me about a rough day he had and some comments made it to yelp. so after reading such HARSH and UNTRUE posts about the store on this site i took it apon MYSELF and had to back a company who i have been shopping for many year before my brother started working there. all my animals have been well taken care of by healthy pet from snakes to dogs they get the right food at the right price. they have never been sick or needed to go to a vet, and i thank this all to healthy pet. i was not asked to post about healthy pet by my brother. just a happy customer who knows the truth about this store. and just so happens my brother works there. i never thought to write on yelp i have never used it before but i had to make one after reading this comments. if you want a healthy and happy pet, then go to healthy pet where they always take care of you. a healthy pet makes for a happy owner. read more

This place has been around for ever and they have a huge variety of primium dog foods. They are great prices too. They beat the petsmart price. The cashiers always help me take my heavy load to my car too. Great coustomer service. read more

The team at Healty Pet are awesome. Great prices, excellent inventory, and free delivery. They are less expensive than Amazon, and carry higher quality products than petsmart or Petco. A no brainer for pet owners read more

I have been to this location multiple times to find suitable food for my picky puppies with delicate tummies. Jeff continues to be incredibly helpful, knowledgeable and extremely accommodating. He goes above and beyond to assist, just like the old fashioned mom and pop shops from a previous era and even gave me a "free sample" of canned food for them to try. Who does that??? He makes shopping here a pleasure and gives the best service around! They have great products too. I highly recommend them! read more

I love healthy pet! The staff are so friendly and helpful...not to mention VERY knowledgeable. I come here for all of my dogs food, treats and toys! read more

I always support my local business', however not this one anyone. I bought a dog toy that was specifically marked as being tough for heavy chewers. Within the first few minutes my dog chewed right thru it. Brought it back, with the receipt the next day and whoever was working there offered me another toy at 50% off. I went and found the toy and showed him the tag which specifically said it was for a heavy chewing dog. The guy working was more concerned about his vendor not taking it back than he was for me, the customer. That is not how to run a business. I left, went on line to Chewy and set up auto delivery for my dog food. I will not buy from them again. read more

Incredible store, staff, prices, and location. The two main guys that work here are so kind, always so helpful. Practically every item they have is made in the USA. They offer discounts and even order stuff for you, if the store doesn't have it already. Very clean store and easy to find what you're looking for. Thanks, Healthy Pet! You guys are the best pet store around! P.S. make sure you go here before you go to PetSmart for anything! Healthy Pet will have the same item, but WAY cheaper! Also, you won't have to wait in a huge line. read more

Our family adopted a rescue dog & I wanted to give her grain free food. They gave me options and even free treats to try at home for training. They also helped carry her food out to the car. I will continue to come back. Prices are competitive as well. read more

Only gave it one star because Yelp requires a minimum of one star. This store is filthy, the mice and rats they sell are kept in deplorable conditions and management doesn't care. Some time back I observed a staff member tossing mice by their tails into their cages causing the mice to hit the back of the cage with a hard thump and fall to the floor of the cage. Complaints to the on site manager and the owner, Darren, who works in the Thousand Oaks store were met with denials of what I had just seen with my own eyes. I lodged a complaint with Agoura Animal Control at that time. I returned today to find the rats and mice in cages which were filthy and full of feces. They had been provided open water bowls (rodents should have water bottles not bowls) which were full of litter and yet more feces making the water undrinkable. The condition of the bowls made clear they had not been cleaned nor had the animals been provided fresh water in some time. A complaint to the store employee again went unneeded. His response was to claim he had just cleaned the bowls the day before, an obvious lie and irrelevant given the animals had no fresh water from which to drink today. He was clearly unconcerned and very defensive. I made another complaint to Animal Control and placed another call to Darren which has not yet been returned. Send this business a message that animal abuse and neglect is not okay. See for yourself what is going on there and make all appropriates complaints to force Healthy Pet to stop this now! Follow up on July 3: I left a detailed message for owner Darren on July 2 advising I had serious concerns about the condition in which the rats and mice were being kept at his Agoura store and asking him to call me to discuss. Still no return call. It's distressing that a pet store owner does not demonstrate appropriate concern and care for the animals under his charge and obviously is not properly supervising the staff at his Agoura store. Wouldn't a better business practice be to investigate the complaint and correct the problem rather than to ignore customer concerns and deny the problems exist? read more

Why go to Petsmart, petco? I have been here 3 years and finally gave it a good look. They are super friendly, helpful and the price is right. Supporting my local business and feeing better about taking care of my dog. read more