I had a facial and massage today at the new location Both…read morewere fantastic. My esthetician Jessica was wonderful did a meticulous job and gave me great advice on keeping my skin looking good. My masseuse Slavka was also terrific. The new location is also gorgeous. I am looking forward to my next spa day here

Disappointed would not honor a perfectly good $50 Gift card…read morefrom Pre covid. Could have gained a new customer

ZERO stars if I could…read more I went there looking for relief because I was in real pain and left feeling embarrassed and disrespected instead. I politely requested a mix of Swedish and deep tissue massage, and the employee reacted by laughing at me and speaking to me in a very condescending way, as if my request was stupid. The interaction felt rude and unprofessional from the beginning. She interrupted me while I was answering questions and treated me with impatience and disrespect the entire time. I came in hoping to fix my back pain and walked out frustrated and uncomfortable. I would not recommend this place based on the way I was treated as a customer.

Best in the biz! I'd go see them again. Joe tried many in the area and this one stands out as the…read morewinner. I'd go here again and again. You will not be disappointed!

My favorite place to get pampered, been going to B&F for over 20 years and it just keep getting…read morebetter. This is the only place where I feel comfortable getting my nails done, clean, relaxing and the staff its so knowledgeable and professional. Love it!

their prices are exaggerated $35 for regular pedicure, i was informed about it while paying the…read morebill. they don't give good massage, experience massage elsewhere and you will know the difference, to many stairs, many of their staff can not speak English. I am on the phone speaking the staff Gloria ask me to lower my voice while I wasn't loud I was on the phone with my sister meanwhile she is speaking Spanish very loud with another staff and customer.

This is not just a relaxing massage, but an excellent therapeutic massage. Having had two massages…read morewith Seji, I can recommend her without hesitation. Having a muscle pull, she was able to truly provide relief. I have had many massages at many places at different prices, and this is one of the best at one of the most reasonable prices. The office itself shares space with both a doctor's and lawyer's office, but the massage rooms themselves are nicely appointed, quiet and have soft, pleasant, relaxing music. You can make appointments online, they text message, and they send emails, so it is easy to communicate with them. And they have an introductory rate for your first massage.

I bought a coupon from Groupon and I went to this spa for an appointment, yet nobody was there. It…read morewas closed. I found another lady waiting for her appointment. The waiting room was shared with different offices, so I could hear from the next door that this happens quite often. I waited there for half an hour, but nobody showed up and I was very upset. So, I called this spa later that afternoon. A lady answered the phone but didn't apologize for what happened. The worse thing was that she just told me to get a refund. Surprisingly enough, that was not the end of the story. After I found out that I cannot get a refund, I called the spa again to ask if there is any way that I can get a refund or use my coupon. But, she didn't even bother listening to what I said, just yelled at me and hung up the phone! I NEVER had this experience before!!!!!!!!!!!!!! I mean, nobody was this rude in my life. I still cannot believe what happened. I am not sure if she had a bad day, but you cannot treat other people this way. Now I wasted my money just to get yelled at by a total stranger. Unbelievable.

I made an appointment after seeing them on groupon. Upon calling, they informed me that they didn't…read morehave it up on groupon anymore (which they did) but they could give it to me at a discounted price. I'm glad I didn't buy it, as it came out to be about the same price. I didn't have any trouble reaching them to make this appointment, and they called me to confirm beforehand as well. I was offered tea while filling out my paperwork, and it came in a french press with a dried date on the side. The whole process was a lot more relaxing than I had anticipated. I've gotten microneedling before, at both dermatology offices as well as at medi spas. This is a regular spa but they were meticulous with sanitation--I could hear her opening new items and changing her gloves every time she had to touch something, like when answering the phone. She started by cleaning my face, and then applying a mild chemical peel and extracted a bunch of stuff from my pores with a scraping tool. I had never had this done before a microneedling--it was like a mini facial. I even got a neck massage while the chemical peel was setting in. After this she applied a numbing cream in order to prep my face for the microneedling. This was the only issue I had, which was kind of a big one. She didn't leave it on for very long, not even ten minutes from what I could estimate. Maybe the cream wasn't very strong. But because of that, this was the most uncomfortable microneedling I've ever had. So I would suggest in the future to either leave the cream on longer, or use something a bit stronger. After the process was done, a gel mask was applied, which calmed the redness temporarily. I was given instructions for care at home as well as an ampoule and a thicker gel to aid in the healing process. The experience was much more than I had expected, and I definitely think it was worth the money.

I absolutely love this place! Staff is informative and professional, personable and know what there…read moredoing. I get only one session micro needling and my face glows so fast! Very excited to get one more session before New Year!

​"A truly exceptional experience! The salon was impeccably clean, and the heated table was…read moreincredibly comfortable. Leah provided an extensive massage that was perfectly tailored, I had a problem with my shoulder which she used deep tissue stretching massage and cupping to resolve, and the facial was a wonderful extra addition to end the 2hr session. I walked out revived from head to toes! The staff was incredibly accommodating, and the pricing was very affordable. Five stars for an unforgettable spa experience" I think some reviewers on here forget that this is a Asian spa. Just be patient as the masseuse here want your experience to be great.

Phoned for an appointment & was told to "come by in 10 minutes." Got there after abt 8 minutes &…read moresat down right by the front desk as nobody was in the entry room. Another customer came in after me & stood by the doorway. The masseuse came up the stairs, walked right by me behind the counter & gave a big smile to the guy who came in after me, then took him to a room. She never even glanced at me. What? Confused, I waited thinking maybe another person would come & get me. A few minutes later, though, the same woman came up the stairs & used her phone to translate "we are busy now." Shocked, I made the universal hand signal for "I phoned" but she just shrugged her shoulders. I left, then drove to Foot & Body Massage in Springfield which is always excellent & they speak English 908-233-1797. The prior time at 4 Season I got a decent massage but a different lady kept bickering in a foreign language with a couple of the other workers. Conclusion: unprofessional place has gone downhill- there are better options in the area.

I came here for a 90 minute massage. The masseuse climbed on top of me and used her knees on my…read moreback which I thought was odd. Masseuses have used their elbows on me before but never their knees. By the time I got home, I had developed a bruise on each shoulder blade. The one of my left shoulder blade was worse - it went from a deep purple bruise to a quarter-size wound. I initially thought the masseuse ruptured a blood vessel but now I think my skin was rubbed raw against my bone. I am never going here again and would not recommend this place to others.

Good spa. Great service and easy to get appointments. Super therapeutic and relaxing. Prices are…read moreright too.

Impressive little Day Spa! Elsa is friendly and highly…read moreskilled. There are cutting edge machines with different adjustments to accommodate different skin types. And what is included in the services would normally cost a whole lot more somewhere else. Great microdermabrasion followed by soothing rose water mist is a must.

Great staff and great service. Very professional . I would definitely be a lifetime customer and…read morerecommend them to anyone. Especially if you have an old injury or just a tough day at work. Very relaxing and well worth going to.