AMAZING customer service We were visiting from out of town…read moreand experienced a problem with one our hearing aids. Lisa went way beyond helpful in solving our problem allowing us to enjoy the rest of our vacation. HIGHLY RECOMMEND!!

Lisa at the front desk is Very helpful even if you didn't buy your hearing aid there. They've just…read morebeen bought so are no longer AHS.

Dr. Podleski was not professional at all. Honestly he was one of the biggest pricks I have ever…read moredealt with. The secretary was very nice and helpful however. I will take my business elsewhere and ensure the VA reviews this hack as a provider. To add information. I was scheduled at this location through VES, an independent contractor the VA uses. I was scheduled for an 8:45am appt. I was to the address as per my paperwork from VES. The building number did not match. My paperwork did not have this offices phone number. I google the Dr's name and call, 858-569-6090, there was a voice recording that said their office does not open until 9am and the address was Frost Street. So I called VES and explained my situation, she put me on hold a few minutes, came back and she said talked to the doctors office and their building is hard to find, she said to use the address next door. She stayed on the line while I found the building. She said the secretary was aware of the mix up would be expecting me in a few minutes, which I was there in 2 minutes. I get to the building, take the elevator up, step out and ask the secretary if this was the Audiology place, she said yes. Relieved and happy I found the place, I said I am Ryan, VES just spoke to you. She said yes we can take care of you. Standing right next to me was Dr. Podleski, I recognized him from googling his number and his picture popped up. He asked what time my appointment was, I said 8:45. He immediately said nope, you missed your appointment, we are done with you, you can leave and reschedule, go away and motioned towards the elevator as he turned. I showed him the number I called and asked if it was to his office, he turned and walked away, without responding. Like he was better than this piddly disabled Veteran. Like I said initially, he was a prick. His secretary knew the building was hard to find, I did everything I could by trying to call his office prior to my appointment, when that didn't work, I called VES back. Then this Dr Calls VES and demands they have me take this review down. I explained it was true and accurate and that I would not. VES acknowledged the issues and verified their notes from when I called and what the secretary said. I said I would update it with more info. So Dr. Podleski You might want to edit your response to my review, because I was most certainty in your office and interacted with you directly. Was I late? Yes. Was your attitude called for? No, not at all. And if it was such a big problem, why did the secretary tell VES that i was still ok to come in?

A good friend recommended this place because she was especially happy with the service and her…read morehearing aids. (My husband swears by Costco Hearing Center.) Matt, the audiologist, has tested me twice and the second time he said my hearing was about the same as it had been. He said the decision to get a hearing aid was all mine. In fact, I could stop by and try one for a few weeks to see if I liked it. I thought that was a reasonable approach, instead of pushing some devise on me. And there was no charge each time I had the hearing tests. His wonderful office manager, Jan, called and told me my insurance would only cover 60% because they were out-of-network. Since the hearing aid they recommended began at $4200 I thought I had to look elsewhere. Unfortunately!

After 1st visit for hearing aids - over a month ago- I'm still waiting for their call to come back…read morein for receipt of them. I'll update this review when, assuming I do, hear back from them.

I needed parts for my hearing aids (bought out of town). Collette was very helpful. She had the…read moreparts on hand. Fixed my hearing aids quickly and sold me some additional replacement parts at a very reasonable price. I would definitely recommend this business.

I had an appointment with Kevin Mokhtari who was very patient in answering all of my questions…read moreregarding hearing aids. He looked over my hearing test results and made recommendations which hearing aid will be covered by my insurance and best suited to my needs. He was very frank in saying that there is no perfect hearing aid and that it takes getting used to. I do appreciate his honesty.

Thank you Lenore at Clear Choice. My dog chewed up a piece off one of my Resound hearing aids…read more She was able to send it in to get it fixed with no charge. The device was also sent to my house too! Great friendly service! Thank you so much! Mae

This was my third time for hearing aids and my first time at Professional Hearing Associates…read more What a difference! Dr. Yang was smart, personable and picked out the perfect hearing aids for me. I left with them streamed, all of my questions answered and was so impressed and relieved that this time around, everything went so smoothly. I didn't even have to read the manual when I got home! In fact, she recommended against it. I wanted my hearing aids to be very simple to use and I must admit, it's nice having my hearing back! Belinda at the front desk was so cordial upon arriving and was accommodating when making future appointments for me. What a pleasant office! I highly recommend Professional Hearing Associates and I'm thankful I met Dr. Yang.

We met with Mallory at Professional Hearing Associates. We had our hearing tests and agreed we…read moreneeded hearing aids. When they arrived she spent considerable time patiently explaining how they work and the various features. A week later we met again and she answered any questions we had after using them for a week. Mallory was very professional and patient. We highly recommend her and Professional Hearing Associates.

My specialist, Vanessa, at the Costco in Carmel Mountain was excellent. She was extremely…read moreknowledgeable, friendly, patient, and made me feel at ease, relaxed and not pressured at all. I went in there very hesitant and ending up ordering the hearing aids. What sold me was knowing I had six months to change my mind. I've had the aids on for two days now and have decided I'm keeping them. I told Vanessa I was going out of town next week and she suggested I go in for a checkup before I leave, just to make sure I'm comfortable with them and if I have questions. As for the hearing aids. They're much easier to wear and more comfortable than I imagined. Best of all is they're not noticeable at all. That was a major concern of mine. Last mention, the first place I went to that I was sent to by my insurance was double the price and I would have had to pay for follow-ups and maintenance. At Costco this service is free for I think two years. I have to read my contract again. Bottom line, I paid a lot less, without insurance, for the same kind of hearing aid. I highly recommend Costco for the hearing aids.

I saw Todd for a consult. He was wonderful and explained my audiogram results very thoroughly,…read moreunlike the audiologist who did my exam elsewhere and seemed to just want to sell me hearing aids. Todd was very knowledgeable and gave me great advice, recommendations and reassurance. I appreciated his honesty.

My husband and I have hearing aids from this office. I previously wore mail-order hearing aids from…read moreJabra, so I especially appreciate the excellent customer we receive service here. Dr Lewis knows how best to improve our hearing.

Service after the fact is very lacking. These are small offices, with typically a person working…read morethe front desk, plus the audiologist. If they are short staffed, it's almost impossible to get assistance. I went to the Poway office a few days ago, and there was a sign on the door stating they weren't taking walk-ins due to short staffing. I just needed to get my hearing aid cleaned, which is supposed to be a walk-in. There was also a sign at 1:30 PM stating they were at lunch. I tried the Escondido location the next day, and had the same experience there. One person was working there and I waited 20 minutes (before I gave up) to get my hearing aid cleaned. I called the corporate office and the guy there was basically no help -- in essence, he said "Yeah, we're short staffed. We're trying to fix it." Would not recommend if you have other options.

Their corporate office must send out mailers to people of a certain age who reside in prosperous…read morezip codes. AccuQuest advertises Open Houses for hearing tests, where I am pretty sure they say you need this or that hearing aid. My problem with them is they never answer their phones. Both the AccuQuest local and toll-free phone numbers go to voicemail so there is no live person I can remind to take me off their junk mailing list. I also take umbrage at the cremation companies that solicit in the mail. Not every person who is getting on in years is sick, feeble, deaf, dumb, or has one foot in the grave. I like to think I have a few good, healthy years left in me. I left a voicemail message for AccuQuest to remove me from their mailing list immediately. Let's see if THEY HEAR MY MESSAGE, loud and clear? 1 YELP STAR.

AccuQuest was finally the answer to my mom's serious hearing loss. She first tried…read moreUnitedHealthCare(UHC): great price but disappointing product and service and after much frustration, she gave up on UHC. So we were understandably skeptical when we visited AccuQuest but Mark Priest was patient and knowledgeable. His testing was comprehensive--more thorough than her doctor's--and we decided to try their hearing aids knowing that we had a 2 month trial period. The hearing aids were custom made to fit her ears which made a world of difference compared to the generic ones from UHC. The follow up support was very impressive, from helping her learn to put them in, to slowly adjusting their sensitivity up to her prescription level over the course of several weeks while her brain adjusted to hearing again. AccuQuest is rather expensive which is the only reason I didn't give them 5 stars but they do offer payment plans. Because of the custom fit, the amazing support and follow up, and helping my mom hear again, I definitely recommend giving AccuQuest a try. When she stepped outside the office with her new hearing aids in, she said "I can hear the wind!" (for the first time in years).

Spent time explaining my hearing issue along with my Tinnitus problems…read more Excellent Staff

Dr. MacEwan is amazing! I've been suffering from sinus issues for 7 years, and they've always been…read moredismissed as allergies. I got a CT scan here and Dr. MacEwan explained the scan to me which was cool to see. My left maxillary sinus was fully opaque and needed surgery. I had never had surgery before, and was really worried and had tons of questions. Dr. MacEwan not only did amazing with the surgery (my recovery was way faster than I expected, I felt pretty much normal after 5 days), but was also very patient with all my questions and concerns! I'm also not a huge fan of having to rely on daily meds like nasal sprays, and she was understanding and willing to work with this. The staff at Rancho ENT are also very friendly and easy to work with! I highly recommend this clinic and Dr. MacEwan!