We were not impressed the first time we saw the technician for my huisband's hearing aids years…read moreago. However, two weeks ago, we were impressed with Hermes Pineda. He is very polite, kind and heard our concerns. He got him a loaner as the manufacturer needed to fine tune his hearing aids and Hermes adjusted the loaner better than the original ones my husband are wearing.. We will see him today as we need the original ones back. We hope they would work the same or better.

This place could care less about their patients. Thet sold me a pair of bogus hearing aids and…read morerefuse to fix them without charging me for a visit, even though they are in warranty. They'll charge $30.00 just for a cleaning that doesn't do anything. I had an appointment set up to fix my hearing aids, which I was told would not cost anything. 15 minutes before my appointment (as I was parking my car) I got a call from them telling me there was a charge. Never again with these rip-off artists.

My 98 year old mother just got a hearing aid from Elissa and I couldn't be happier. You see my…read moremother was practically deaf, unless you screamed directly in her ear she couldn't hear a thing.. I was so unhappy and her caregiver was unhappy, my family members who live far away and who can only talk to her on the phone were besides themselves on how to talk to her.. Well after I decided that Mom desperately needed a hearing aid to get her back to living a normal life Elissa came into our life thru a referral. She came to my Mom at her home, gave her a hearing test, determined her loss, then went thru the options we had, fitted her ear to make the device.. and within days my mom had the aid and was back to hearing again!! What can i say.. Elissa was patient, caring, professional and was concerned enough to check back several times to make sure Mom was hearing well. My family and I couldn't be happier.. and well my Mom is back to chatting on the phone with all our family members and friends and listening to TV and living life! Elissa you helped to make it happen! Thank you for your professionalism..Truly A Very grateful daughter..

Elissa is very experienced and knowledgeable. She took great care to understand all my concerns,…read moreand presented me with a range of options to address them. She was able to adjust the fit of my existing aids to make them more comfortable, and added additional audio profiles to the aids to help in different situations. I recommend Elissa to anyone needing help or evaluation with hearing.

I moved away from my hearing aide prescribing audiologist. Luckily, that audiologist researched…read moreaudiologists in my new neighborhood and found Dr. Mock who is a caring audiologist and has an attentive staff.

Dr. Robin Mock is an outstanding clinician! She is extremely caring, patient, competent, and…read moreexplains everything transparently. I came to her because I have moderate hearing loss and I can hear so much better after my treatment with her. I highly recommend Dr. Mock for all of your hearing-related concerns!!! Parking is easy, front desk is kind, office is clean comfortable.

If you can read this but have trouble hearing look no further and go to Melissa at Alexander…read moreAudiology. Current, kind , thoughtful and detailed oriented. The best

Wow! I've had by new hearing aids for about ten days now and they're amazing! Life changing! I'm…read morehearing things that I haven't heard in a long time. And my friends and family can all see the difference! Thank you, Melissa and Roshanda!

This is the only place I would go for my hearing needs. Dr. Stephen and Preston are helpful,…read moreefficient and pleasant to be around. Dr Stephen just adjusted my hearing aids because my hearing had improved and I now hear better than ever. It has changed my life. Why go anywhere else?

Dr. Preston Pacheco-Thompson at Kirsch Audiology exceeded every expectation I had. From the moment…read moreI walked in, it was clear that he approaches his work with an incredible level of professionalism, expertise, and genuine care for his patients. He took the time to thoroughly evaluate everything, explain each step in a way that was easy to understand, and made sure I felt comfortable and informed throughout the entire process. What really stood out to me was how knowledgeable and detail-oriented he is. You can immediately tell that he has extensive experience and truly understands audiology at a high level. Instead of rushing through the appointment, he carefully listened to my concerns, answered every question patiently, and tailored his recommendations specifically to my situation. That level of individualized attention is rare to find today. Beyond his expertise, Dr. Pacheco-Thompson has an exceptionally warm and reassuring bedside manner. He is compassionate, attentive, patient, and genuinely makes you feel heard. He has a calming presence that immediately puts you at ease, which made the entire experience feel comfortable and stress-free. I never once felt rushed, pressured, or dismissed, only supported and cared for. It is rare to find a doctor who combines such a high level of technical skill with such sincere kindness and empathy. The professionalism at Kirsch Audiology as a whole was equally impressive. The office was organized, efficient, and welcoming, and every interaction reflected a high standard of care. It is obvious that Dr. Pacheco-Thompson takes pride in both his work and the overall patient experience from beginning to end. If you are looking for someone who is highly knowledgeable, trustworthy, meticulous, and truly dedicated to helping patients improve their quality of life, I cannot recommend Dr. Preston Pacheco-Thompson enough. Outstanding experience all around.

Tldr: Keith needs to check his own hearing because everything i told him goes through one ear and…read moreout the other. I had two separate calls from his representatives to confirm my appointment that's it, nothing more. No instructions were given to complete prior appointment. Let me talk first about the location in general. The plaza is it located on a sharp right turn, you are quickly shown entrance to a parking lot used by the plaza. A $10 parking fee is required. No one mentioned that parking will be charged a flat fee. Great, at least I came early and I parked further away and walked about six minutes to the medical plaza. Once I arrived there, it took about 10 minutes to locate place in general. I called twice and had representatives on the line helping me with the location, no signs anywhere. Keith took all my information and checked my ears. He then said, "I need to clean your ear before the ear exam. It'll be $35." I was so confused, as I was told that my insurance covered everything. He essentially said well call whoever you need to call but here it's $35. WHAT? Why did NOBODY tell me before this appointment. I left his office and went straight to calling the service number to discuss my frustration. They were completely understandable and informed me the owner is actually Keith, and if i had any constructive feedback that he will be the best to talk to. I was just outside the building so i head back in and talked to him. I clearly told him that he needs to better inform his patience on the steps that need to be done before the test. He quickly defended him self saying well there is no way of knowing unless i see it. Uhhh, okay? How do you Keith, except us normal individuals who DIDNT go to schooling for this know that there is previous steps needed to complete before conducting the test. He zoned out after my response. He went back to his computer and said "yeah yeah okay". Hu?! As a business owner, it is important to take ANY feedback, good or bad to improve your business. This clearly shows who he is as a individual. Keith is NOT a professional individual who "provides patients with a friendly, compassionate and understanding care..." like his website saids. What a joke. I will avoid this location as he is only motivated by $ than his patience.

I've been wearing Hearing Aids for decades and seen it all dealing with Hearing "Professionals"…read more(air quotes) / Audiologist. Keith and his staff are nothing short of excellence. They always help me out in a bind and are so gracious and accommodating. I can not recommend them more. You will be happy, you did!

I am beyond amazed by the level of care and professionalism from this entire team. From start to…read morefinish, my experience was nothing short of exceptional--especially as this was my first time seeing an ENT specialist. A huge thank you to Charlotte, my PA at the Marina del Rey office. She took the time to thoroughly explain my CT scan, listened attentively to my concerns, and provided clear, thoughtful solutions for the sinus pressure and multiple sinus infections I've dealt with over the past year. Her knowledge and compassion immediately put me at ease. She recommended a septoplasty along with additional procedures, all completed in a single procedure that took less than an hour. Also a big thanks to Trisha who walked me through the process and provided me my insurance coverage information. I had my procedure done at the Long Beach location and was just as impressed. Lauryn and Megan were incredibly kind, calming, and welcoming--they truly made me feel comfortable and cared for throughout the entire process. Dr. Sigari did an outstanding job; the procedure was far less painful than I expected with local anesthesia, and everything was handled with precision and care. Overall, my experience at both the Marina Del Rey and Long Beach offices was beyond incredible. The entire team created an environment that was professional, reassuring, and genuinely compassionate. I walked away feeling calm, confident, and extremely grateful. I couldn't recommend this practice more highly.

Excellent patient-centered care from the PA Allison Ochoa. The front office staff are helpful and…read morepleasant, the office is beautiful, and the parking is free if you shop at Trader Joe's five minutes' walk away. Most important, PA Ochoa understood my descriptions of ear issues and my goals of treatment. She was patient and adept at handling the problems (primarily impacted cerumen) and all went well. The appointment was timely and not difficult once you input all the requested patient portal information. Thanks to all the DelReyMD folks!

Absolute worst! I'd never recommend this place to anyone. I went in for tinnitus and at the end…read moreof the exam Dr. Micheal tells me he get do holistic treatment for $95 dollars. His treatment was writing a list of vitamins and apps that he had to ask his assistant about because he couldn't remember.. what a joke!!

From the owner: For our clients in the Manhattan Beach area, we have an office just for you. We offer hearing…read moretests, hearing aids and other hearing loss solutions. Schedule an appointment with our Manhattan Beach hearing specialists today.

Very lovely to have found a great and thorough physician. Dr Madani made me feel comfortable and…read morelistened to all of my requests.

I saw Dr. Madani for the first time and really liked her. Great bedside manner and friendly yet…read morevery professional. I am so glad I switched over to her convenient location and closer to my home. Her staff was also very friendly helpful and courteous.