I've had Miracle Ear hearing aids for a few years. Twice a year I've made the 75-mile round trip…read moretrek from my home to the Miracle Ear office in Winchester, VA. I'm retired and can accommodate the dates the office recommends. The semi-annual check (at 6 months) involves no more than a "cleaning"/brushing-out of the devices. It doesn't serve much purpose in my case inasmuch as I do the same thing every day or so. In fact, on my last semi-annual visit the receptionist actually brushed them out at her desk. Then she scheduled my annual appointment. Today, I drove in for that appointment and my reception went like this: Miracle Ear: "Are you hear for the cleaning"? Me: "Cleaning? Well no; I typically get my hearing retested on the annual visit. You scheduled it 6 months ago". Miracle Ear: "Well, you're not due for your annual appointment for a retest until February. Would you like to schedule then" ? Me: "February....well it's' mid January. I took the appointment time you suggested". Miracle Ear: "I can schedule you for February if you like". Me: "I don't think so..." I'm fortunate in having a good insurance plan and, in fact, could have upgraded my Miracle Ear hearing aids long ago. I reckon it's time to shop around.

My elderly father-in-law had a old style hearing aide needing a repair. When he went to a Miracle…read moreEar shop where he lives in Maryland, he was told that the device couldn't be repaired and no parts were available. The only option apparently being to pay for a new one which is expensive. My father-in-law asked about the shop in Winchester so he drove out here to visit us and today we took him to our shop. The service person had a part that fit, made the repair, and didn't charge him anything! My father-in-law couldn't even get the man to accept a cash tip. I would give this business a 10-star review if possible!

My primary care physician referred me to Dr. Badua for a hearing test. I wasn't sure if I was…read moreexperiencing hearing loss - but wanted to get it checked out for my peace of mind. The day I came in - Dr. Badua had let her receptionist go early to run some family errands - so she checked me in and then took me in the back to conduct various tests. Afterward she presented me with her findings and had a general hearing/health discussion. She was patient and listened to my whole story - and then answered my questions and provided some detailed explanations about hearing mechanics. I'd recommend her if you need to get your hearing tested or hearing issues addressed!

If you need any hearing services, this is the group to see! They respect your time, listen to your…read moreconcerns, and help you select the options that suit your budget and needs. Testing out hearing aid options was a lengthy process, but once the choice was made they did everything they could to make sure I was outfitted quickly. And thank you to Dr. Ringie for going out of her way to accommodate my late arrival for one visit.

I was having an issue and met Dr Cardoni. He did an excellent job of taking care of my problem…read more He was professional, kind and empathetic and I would highly recommend him and the office!

Dr Yoon didn't seem interested in what I felt was wrong. Very indifferent. The staff were very nice…read moreexcept for the doctor. I will not be going back

Excellent service and quality hearing health service. The staff members are very welcoming and…read moreprofessional.

Lori is fantastic and took time out to listen to my issues regarding my hearing loss issue with my…read moreleft ear. Highly recommend this office.

Had a specialized test called ABT, I think. Dr. Johnson is friendly, she explained the rest itself…read moreand results. She was awesome.

Want me to come for tests after six months of having hearing aid adjustment…read more Just a reason to get more from money from insurance.

I recently had my mother to Dr. Karen Hamilton at Audiology Services as she was having hearing…read moreissues. Dr. Hamilton saw my mother and found that she was is need of hearing aids. After a very thorough consultation and examination my mother received them and is extremely pleased with the outcome. Dr. Hamilton was very patient, kind, and extremely knowledgeable making this a very non stressful time for my mother. Her professionalism with her patients speaks volumes about her practice. I highly recommend Audiology Services and thank both Dr. Hamilton and staff for all their assistance. Thank you again. S. Hess & Family

I recently took my mother to Dr. Karen Hamilton at Audiology Services as she had been having…read morehearing issues and was in need of professional care. Dr. Hamilton was extremely helpful in diagnosing my mothers loss of hearing and assisted her with purchasing new hearing aids. She has made the process very easy from the initial vist to the diagnosis and the actual purchase of her hearing aids. Her professionalism and care for her patients speaks volumes about her business. We appreciate Audiology Services and their entire staff and would highly recommend her practice

Tests were too quick. Left feeling like I needed to take my grandma to another hearing clinic.read more

Live Better Hearing has been such a breath of fresh air. I came here after a failed attempt at…read moreMiracle Ear, and I'm so happy that I found Dr. Hood. She is very caring, asks for your input, and helps to find you the best solution for your hearing needs. She also responds in a timely manner to emails when I had a question on my hearing aids. I work in an office environment so hearing in loud places can be very tough with my level of hearing loss. With my new hearing aids, I have my life back! Thanks Dr. Hood!

Dr Ott…read more I want to publicly thank Dr. Ott at Selma Medical Center for the exceptional care and advocacy she recently provided me during a very serious medical situation. I have suffered from blood clots in my legs and lungs for more than 10 years. A few weeks ago, I went to the ER and was diagnosed again with blood clots and placed on blood thinners. During my follow-up appointment, Dr. Ott became very concerned about my condition and instructed me to return to Winchester Medical Center to be admitted for surgical treatment. Unfortunately, after spending nearly five hours in the ER, I was seen briefly by the ER physician, who never examined my leg and discharged me home. Dr. Ott did not accept that outcome. She spent hours personally investigating what had happened, reviewing records, identifying multiple errors in the ER doctor's report, and tirelessly advocating on my behalf until I was finally admitted to the hospital for the surgery I needed. What impressed me most was that she did all of this while continuing to manage a full day of patients. I later learned that the delays this caused in her schedule led to complaints from others, yet she never stopped fighting for my care and safety. Dr. Ott's compassion, professionalism, persistence, and willingness to advocate for her patient may very well have saved me from a much more serious outcome. In today's healthcare world, physicians like her are rare and deserve to be recognized. I will never forget the kindness and dedication she showed me. Thank you, Dr. Ott.

Overall they are not bad except for their billing department. They will not respond using the Selma…read moreAssoc. portal. They told me through the physicians assistant that Tricare for Life paid for shingles shots and then billed me for $162.00. When I confronted them they said "sorry" but you still have to pay. I paid them immediately over the phone with my credit card. Today they sent me another bill. I have sent an email to their executive director Michael Borton who is hard to find info on. Depending on his response if negative I will report to Virginia BBB and the Virginia AG. Thier billing department is inept and if they tell you something you should get it in writing. I definitely will next time. The doctor I see is great and has done an excellent job for ten years but I would not trust any other. IMHO.