It was time to get Moms hearing aids checked and I was so happy to learn that they have an office…read moreby me. I had been taking Mom to the Henderson location for many years. Location is somewhat of a challenge to find but with a little driving around, we found it. We were greeted warmly by the receptionist at the front desk. Melissa took us straight back for Moms appointment. Melissa checked the hearing aid batteries and cleaned them for us. While we were there, she asked if I would like to have a hearing test. I decided to go ahead and do it. The test is conducted by placing you in a square cube. They insert two plugs into each ear which delivers the sounds to the ears. We started with the right ear then moved to the left. The test was completed in just a few minutes. Melissa told me I am still hearing well which made me happy. I have been to so many rock concerts in my life with no earplugs so I know my time is coming for hearing aids, just not today. I would recommend if you live in the area and are seeking professional hearing testing or purchasing hearing aids. They have some of the best ones on the market. Everyone here is very kind and professional and Mom enjoys coming here every three months for check ups.

When you are choosing an audiologist or a hearing aid facility there is truly no other place you…read moreshould be going except here at Hearing Associates of LV-Summerlin office!!! From their eager to help, kind and knowledgeable staff, to the cleanliness of their office and the quickness in which they help solve your problem and get you out the door. It's not often you find an office where the doctors/directors are amazing and so is the front office staff!!! However again, they have all this covered. Nancy helped me in a jam and made me feel so welcome at their facility. And I will refer everyone I know! I'm forever grateful!

Dr. Lee gives excellent service and quality hearing tests. She is very personable and caring. She…read moretakes the time to ask many pertinent questions to ensure that she is giving you an excellent evaluation of your hearing loss. We have been working with her for 2 years now and she continues to check with us to see if we are still enjoying the versatility of our hearing aids.

Phenomenal experience. My dad has been in denial forever. At 88, he finally decided to get his…read morehearing checked. Dr Lee came to his home, set up, checked, and yup, needs hearing aid. She went over everything very thoroughly and was extremely professional. Having her come to the home helped him from procrastinating to get this test done. I'm extremely thankful!! He's very excited to hear again!!

When I first had my initial Office Experience and Appointment on May 5, 2026 Audiologist Dr. Holly…read moreNguyen explained in detail everything from my Audiology Exam to when I would receive my Hearing Aids. Dr. Holly Nguyen is an exceptional Audiologist who really cares about her Patients. Dr. Holly Nguyen was very informative and contacted me right away to for a Follow-up Appointment to get fitted and show me how to Properly Wear, Charge and Clean my Hearing Aids. Dr. Holly Nguyen also took the Extra Time to Download the Hearing Aid Application on my Android Phone which really helped me Navigate my Hearing Aids much easier. I will definitely inform all my Family and Friends about the exceptional service I received.

Holly is a delight to work with, but what I didn't know is that she cleans ears by curette only…read more Had I know that she didn't offer irrigation or some additional type of cleaning, I would not have wasted my time. She works alone without ancillary staff.

This office is very busy. Almost impossible to get anyone to answer their phones. Front office not…read moreadequately staffed. One or 2 desk clerks on staff at a given time. No warmth displayed. One needs to stand behind a red dot until they are available to serve you. I may be behind one person but I can wait as long as 20 minutes before I can register. Why do I go to this practice? Not many options. I had to wait 9 months to be seen as a new patient. My NP audiologist is good and will not complain about her. I don't think this practice overall cares whether they provide good customer service since they have a lot of patients. If anyone can recommend a better one, I am all ears. Thank you.

Audiology department is a joke. Dr. Daniel was great. Kate Parner was great. The rest of the staff…read morejust goes through the motions. Can't get them on the phone. Don't respond to emails. And, worse of all, when you tell them you are not happy with the product they do all they can to prevent you from refunding your money during the trial period. It took 4 phone messages, 3 emails, and 2 phone calls from the company to get anyone to respond to me, with excuses.

Shout out to Dr. Megan & Dana from the front desk!! And the other Asian lady working the front desk…read morewho checked my grandpa in! These ladies were so helpful and I could tell they care for their patients! We need more medical professionals like Dr. Megan who cares for her patients and goes the extra mile to make sure all testing is correct. She was so kind and knowledgeable, she made sure we were comfortable during the appointment! 10/10 would recommend HearingLife to anybody, especially if you have Medicaid!

I felt like I was at a timeshare sales pitch more than a doctor's office. They only offered one…read morekind of hearing aid (big red flag) - oticon - and their demo was only the top of the line $5000 version (another red flag), which they pushed to have us buy. I don't even think we actually met with a doctor. Even though I asked if she was, she answered with a question to change the subject and then continued to try and sell the high end hearing aid. I'm disappointed that my doctor sent our referral here. I need to go find an actual audiologist because I didn't find one here.

It's impossible to make your appointments. My therapist recommended twice a week. The calendar is…read morebooked out for more than a month. How does that even make sense? The online booking tool never works and half the time it won't send you the 6 digit code needed to even get to it. Complete fail. I'll be moving to a different practice.

Excellent place to get your body moving again. Doctors are always engaged working with patients and…read morethe PTA's are amazing especially Julie! She is Understanding, motivatIng and celebrates progress.

Dr. William Fox is the best. He is knowledgeable,understanding,caring, afforable to help my…read moreelderly mom. She has not beable to hear in over 10 years till we met him. We recommend everyone to cone here. THANK GOD FOR DR. FOX!!!

The short version: I went in three weeks ago for a hearing…read moretest, intending to order hearing aids. No one has contacted me since then, despite leaving multiple messages. Guess they don't want my business, so I'm taking it elsewhere. Longer version: Found this place through my insurance coverage, was able to schedule a hearing test within two weeks, went in and got it done without any issues. The tech was polite and professional but their insurance person was gone for the day, so I was told they'd contact me after the weekend. I waited a full week, then called and left a message. I called again the next week, and spoke to someone who was not friendly and did not seem at all concerned about the situation, who said the portal to look up my insurance was down and someone would call me the next day. Four days later, I went in and asked for a copy of my test results to take them somewhere that actually wants to sell me hearing aids to address the issue I came in for! When I went to get my copy, all the staff in the front office were shooting one another looks while I was waiting for my printout, which was awkward. I have still have never received any contact whatsoever to follow up after doing my hearing test.

I saw Andrea Telatovich, Audiologist, for my test at their Tenaya location. She was helpful,…read moreefficient and honest. She was able to provide expert knowledge about hearing aids and the help available for people with hearing loss. The office staff was also very nice to deal with. If you are looking for a Dr. who goes above and beyond, please do not hesitate to make an appointment with her.

Amazing! The ladies here were all wonderful, starting with the front desk gal. She was kind,…read moreprofessional and kept me updated on the wait time. Dr. Andrea Telatovich was so amazing with her incredible bedside manner, how wonderful she was explaining the entire VNG procedure to me and really taking her time to go over my background and what brought me there. I really appreciated how she helped put my mind at ease. Once I was in the room for the actual procedure, Chloe was fantastic with taking her time with me and being so kind and patient. Thank you for a wonderful experience and keep up the great work!

Dr. Andrea T. Is amazing. I have been treated with nothing but respect. The staff @ the Tenaya…read moreWay site knows how to treat clients, solve the symptoms and my medical coverage met all my needs. I can finally hear clearly again and I wğouldn't recommend any other Audiology group other than Desert Valley. Great customer service. Reminds me of how Vegas used to be.

Dr. Emily Romberger is an amazing doctor of audiology. Very knowledgeable and a pleasure to speak…read morewith. I have a 14 year old who wears hearing aides and we were patients of Anderson Audiology prior to switching. They have stopped taking children. But we have found Dr Emily and are very happy with her services . The staff is also fantastic! Highly recommend!

I love the 5 star servive I received from Dr. Susan Mathew, Winna, and Holden are very…read morecompassionate,kind, knowledgeable, and patient to my elderly mom. We recommend everyone to seek them first for any hearing needs.

I have been with Anderson Audiology for over 35 years. I don't know how many hearing aids we have…read morehad together, but it was a lot. I have always enjoyed my time with David, Lon and their staff. Now it has gone corporate and I feel like I am a piece of cattle. I used to be able to walk in whenever I wanted to get my batteries. Now it is a one hour window and I have to sit and wait while they examine my hearing aids. They used to give me four packages of batteries at a time now it is three. Not only that, three times the worker at the desk said that I need to get some new hearing aids. Why? mine are working fine. I have insurance that will pay $2000 on the aids but guess what? If I have insurance, the price goes up! Who does that? I have eyeglass insurance, they don't raise the price of the glasses. I guess when the time comes I will shopping somewhere else.