I also want to add a little while ago they pushed me to get on birth control and would always say…read morethat "everyone needs to get on it" and when I said multiple times that I'm NOT interested, they kept pushing and pushing and the doctor said "I'm gonna send a birth control prescription to your pharmacy anyway so pick it up". They literally force you and shove it down your throat like it's a sales job. I literally felt like I was forced or pressured into doing something I didn't want to do and clearly stated NO multiple times. Saying "NO" once, should be ENOUGH. This place needs to be shut down. They don't respect people's boundaries.

I am very happy with Tradewinds family medicine. They have a very dedicated staff. Sadie has been…read moretremendously, caring and persistent to sort out my prescription medications. Thank you Sadie!!

Been coming here since I was 14 & I've never changed because no one else knows better than you…read morepediatrician who basically raised you in the medical field. THANKS DOC!

My name is Anela Ochoa. The Referral lady there discriminate people like me. I'm Bi-polar, have…read moreCongestive Heart Failure, and bone to bone knees on both sides. I wanted a electrical wheel chair. Instead they recommended me a walker. I just got threw talking to Nicole and we ended up arguing on the phone and on her other end she was yelling at me. She is so unprofessional. I take the bus and I go to all of my doctor's appointments but there is one thing I'm walking half way to my doctor's appointment but I end up sleeping on the side walk. I just can't make it to any of my doctor's appointments. The Handi Van is not going to work because there always late or don't have a van for me. On top of that i don't have any money. I blew my whole Social Security money on the first week. I'm an terrible money spender who can't save up money. Thank you. Oahu people remember this story and don't forget that you have your rights too.

It all started with a slip at my part time job. Customer spilt water and my colleague mopped the…read moredining room. Didn't want the customer to slip so I took the initiative to bring the drinks to their table. I didn't know colleague mopped in front of our work station and both legs flew up as I exited the swinging door... Torn rotator cuff. After x-rays and an MRI, took some time for worker's comp to approve this procedure and the day finally came. Was given explicit instructions prior to this day and after following them, I checked in at Minimally Invasive Surgery Hawai'i (MIS), which is located on the 6F of Hale Pawa'a. MIS is state of the art surgery center which has a team of professionals who perform orthopedic, musculoskeletal care and spine care procedures. I've never experienced this before and didn't know what to expect so I found myself asking my sister, who has 30yrs experience as a registered nurse, with questions. My concerns were alleviated as I believed in professionals and their knowledge and expertise. I was informed by the office of Dr. Darryl Kan and complied with the instructions provided to me. Upon check in I had my RN sister accompany me just in case I needed clarification and to ensure a smooth process. To be frank I was somewhat concerned as there was not one other patient in the check in area. It was just my sister, myself and the staff behind the counter. I was escorted to the back where I changed into a gown and received instructions as well as the attending professional reiterated today's procedure. Once again, nerve block was explained in simpler terms where I understood. It scared me but once again I had to trust the process. When it was my turn, I was rolled into the operating room where Dr. Kan greeted me in an upbeat manner and briefed me on what's to come. This was done over 8 months ago so I don't recall what happened after except finally waking up to some noise. The nurse (?) greeted and checked up on me. I was a little groggy and she must have read my mind as I was thirsty and hungry. I was offered an array of drinks and some snacks to choose from. When I was post groggy stage, the staff called my brother in law as he was designated to pick me up as I'm not allowed to drive after my procedure. I remember presented with non-slip socks and escorted to the 1F via wheelchair. Overall, I am very pleased and satisfied with MIS as they walked me through this process that was nerve-racking from the get go. From Dr. Kan, his staff and the staff at MIS, I was treated with great care and professionalism.

My journey with painful and swollen knees after running, jogging, hiking, aerobics classes, playing…read moreracquetball, and golfing began over fifteen years ago. Still, I stubbornly, or should I say "stupidly," held out for a year before making an appointment with the orthopedic surgeon my PCP referred me to, Dr. Jay Marumoto, at Queens Medical Center. After a physical examination and imaging (X-rays and MRI) tests, it was determined that I was suffering from bilateral knee osteoarthritis and torn meniscuses. After receiving the diagnosis, Dr. Marumoto counseled me about having the surgeries performed on separate dates. Still, I chose to have both knee meniscus repairs done in one visit at the medical center's Same Day Surgery Clinic. At my follow-up, I was recovering quickly with a great range of motion and experienced minimal pain. Still, Dr. Marumoto counseled me about the osteoarthritic progression and said, "See you in about 15 years." Thirteen years had passed when I requested to see Dr. Marumoto last August, because more pain and stiffness had returned to my right knee. Still, I decided to get knee strengthening physical therapy before our May 2025 trip to Japan and Korea, before deciding on a total knee replacement. The right knee strengthening sessions went well. However, on the second day of our trip, I exacerbated my situation when I tripped on a curb and fell onto my "less affected" left knee and face-planted. Luckily, I didn't need hospitalization or emergency medical attention, so I nursed myself for the rest of our 21-day cruise with affirming thoughts of scheduling a knee replacement on my right knee after returning home from our trip. When I confirmed my desire for the total knee replacement, Dr. Marumoto suggested that instead of having the surgery done at the hospital where there is more potential for nosocomial infection, he recommended performing the Outpatient surgical procedure at Minimally Invasive Surgery of Hawai'i (MIS). MIS is located on the 6th Floor in the Hale Pawa'a Building at the corner of South Beretania and Ke'eaumoku Streets. My husband accompanied me to my 8 am check-in, where we met the friendly and cheerful receptionist, Nadine. I like the electronic check-in process and completed it within a few seconds before sitting with Nadine to confirm my identification, medical insurance coverage, HIPAA protections, and estate plans. The waiting room was chilly, but I didn't mind since I brought a light sweater and wore warm, comfortable clothes. As the morning sun brightened and warmed the clean waiting room, I cuddled in a corner and caught up on reading e-mails. Soon, John, a smiling and welcoming nurse dressed in bright red scrubs, called me to enter the pre-operative holding unit/recovery room, where he took my vitals. Another nurse, Ameika (sp?), confirmed my name, birthday, surgeon's name, and scheduled procedure while settling me into a holding area with a warm and comfy bed. Ameika set me up with IV fluids and let me relax in bed with privacy drapes drawn. I also met with the OR nurse, Jackson, and the anesthesiologist, Dr. Louis Chun. Before discussing any information, each person confirmed my name, birthday, and surgical procedure. Of course, Dr. Marumoto popped in for a few moments to greet me and, I guess, to check on my state of mind since I was excited to get this procedure done. I last remembered being transported into the surgical suite. After a restful sleep, I awoke hungry and thirsty in the recovery room. Ameika informed me that they had contacted my husband to pick me up, and she got me ready to be wheeled downstairs to the porte cochère. Before leaving the recovery room, she provided me with an Ice Man Clear Cold Therapy Unit, although I had prepared reusable ice packs or wraps at home because we don't keep ice cubes. Thanks to the comfortable, clean, well-staffed, and knowledgeable medical and nursing staff, I'm on my way to a positive outcome. Also, because I had such a wonderful experience, I'm looking forward to having my other knee replaced next year, after another planned trip abroad.

I saw Dr Brandy Black had X-rays of my knee. Her manner and professional skills are terrific. My…read moredoctor friend recommended her. She referred me to rehab for 8 sessions. My knee is much better.

For: Brandee Black, M.D. - Sports Medicine / Windward…read moreOrthopaedic Group Long post, but fractures are personal. Diagnosis: fractured ankle with 7mm mortise widening. Life lesson: learn to pause (or some kumbaya namaste ohm bs) If you ever find yourself in the unfortunate position of discovering that your ankle, foot, and leg have collectively decided to quit mid-week--because you're a great uncle, and maybe you were chasing children before bedtime-and honestly who doesn't love a Hump Day plot twist--let me save you some time: Dr. Brandee Black is the doctor you want. Here's the timeline. Wednesday: Foot fractured. Foot is dangling. It's bedtime and I'm old. Cut to 2:00am ER visit: I'm told to elevate for 24 hours, take Tylenol (not Advil...apparently Advil doesn't help bones heal, who knew. ) Then I was told to "call ortho." And they gave me Dr. Black as a referral. But, who doesn't love lying around with their foot dangling while their toes slowly transform into Vienna sausages? All the little piggies were absolutely not going to market tho...not on my watch. And there's nothing better than having your feet above your head ...so elevated rest and panic I did. What they don't mention is that even doctors have a work-life balance (as they should). So I spent the rest of the week and weekend marinating in swelling, fear, and Google searches until Monday, when calls were finally returned to schedule consults. Tuesday: I meet Dr. Black. Within minutes, she calmly confirmed all the things the ER didn't tell me (slash I didn't ask because it was 2am, I was in shock, and I just wanted to go home). Reality hit. Hard. I'll be honest--I was shopping around. Some doctors looked exhausted. Some looked like they were 12. Some couldn't or wouldn't take me. Some offices failed the receptionist vibe check (details matter). Dr. Black (and team) passed all of it. She was sharp, present, and human. I respected her immediately. By the end of the consult--a full week after my nephew chose chaos and my ankle doubled down--she confirmed I needed surgery. And then... I pulled out my list. Twenty-three questions. Yes, I counted. Yes, I gathered them from ChatGPT after I put everything in my Patient Portal from the ER and asked Chat to give me a list of questions I wouldn't know to ask about and questions their peers would ask too. No, she did not flinch. She answered every single one--clearly, patiently, without rushing me, without talking down to me, and without that tired, quota-driven energy you sometimes get in medical offices (no shade, it is a business). I cried during the Q&A. Not a full sob--but definitely more than a single dignified tear. (Also, shoutout to the movie Boys Don't Cry... respectfully, they're wrong.) It had been a full week of "hurry up and wait," and it finally caught up to me. Then she scheduled surgery for the very next day. Wednesday: Surgery day at Castle. I'm sitting there waiting for my knifing (jk), and Dr. Black comes in to check on me. Even then--even then--she made time to ask if I had any last-minute questions. I did. Of course I did. But it was more for post surgery. I asked about PEMF mats ( ChatGPT again asked me to look into it and ask her)...She gave me an honest answer: it couldn't hurt, there are studies, but she didn't have a fully formed opinion yet. That kind of grounded honesty matters to me. The surgery itself? About an hour long, yet somehow felt like a one-night stand where I woke up disoriented and immediately had to do the walk of shame. Shout-out to the whole surgical team: * the cute doctor who gave me a nerve block (while my ass was fully out because he asked me to flip over--sir, have you been watching Heated Rivalry because I'm obedient and blushing, call me Shane Hollander. * the nurses who asked me the same questions approximately 97 times...ONLY THE LEFT FOOT ANKLE (nurses were a little less impressed with me but I digress) * the moment I woke up to liquids being forced down my throat before being gently but firmly kicked out like, "Okay, you're alive, a hui ho. Malama your mama." All jokes aside: I trusted Dr. Black with a complicated foot with multiple issues surgery, and I'm a patient with a very anxious attachment style. She earned my trust completely. Skilled, direct, compassionate, and present when it counted--before surgery, during surgery, and in the moments where fear sneaks in. She's delightful and non fussy - not much of a hand holder...all things that spoke to me. Truly. If you need an orthopedic surgeon who listens, answers your questions (even the long list ones), respects your intelligence, and still has a soul--Dr. Brandee Black is it. 10/10. Would let her fix my foot again. Would prefer not to need to tho Thank you Dr.Black Also thanks to Bri (the Nurse at WOG)

I went to Dr. Ferrante for a hip problem after my orthopedic hip doctor wasn't helping me. She is…read morevery personable and carefully listened to my concerns, reviewed my imaging, and asked appropriate questions. We proceeded with a PRP injection, which I learned that there was actual homework/prep work for me to do BEFORE the treatment that the hip MD didn't even tell me about! Such things like stopping NSAIDs, drinking, fasting, etc. to help make the PRP injection more successful. I would not have known this if it weren't for Dr. Ferrante. The injection went smoothly and I experienced significant pain relief. I will return to do the other hip now that I know how successful it is. I know PRP injections are expensive, but definitely worth the price (insurance doesn't pay for them thru a MD anyways). She made me feel comfortable (as comfortable as you can- these injections are sore) thru out the procedure, and increased my trust by providing me with a lot of information about what to expect before/during/after, and of course following up. Of note, when I came in for a hip follow up, she noticed I had a wrist brace on, and took initiative to inquire about this new injury and brainstormed a special taping to help offload/support the area (again, something that the orthopedic PA didn't think about) which also provided more stability/less pain for my wrist. She offered another treatment option for it if occupational therapy didn't help. I highly recommend Dr. Ferrante, she takes the time to listen, thinks outside the box, keeps you well-informed, and offers effective solutions to your health concerns.

Dr. Ferrante was very diligent at getting to the bottom of my issues and administering the…read moreappropriate treatment. Very personable too.

HPN rocks! They really take care of their patient's from start to finish. From the front desk to…read morewhatever you are there for, you will have the utmost care from them. I HIGHLY recommend HPN! Shout out to JE! Trav

Great doctors that make you feel comfortable. Office staff is friendly and helpful. Did a sleep…read morestudy and techs were knowledgeable and made sure I was comfortable throughout the night.

I have been struggling for years with my imbalance of hormone issues and being pre-menopausal…read more Nurse Kathy and Dr. Lerner have been a godsend. They have literally changed my life. They've really helped me feel like my old self again. My hair is growing back. I feel happier. I sleep better and I'm just so grateful for them.

Office staff doesn't pick up phone calls when calling phone majority of time. When you hang up it…read moresends a text message to Klara app. I did not get response for that either on Friday . Really bad. Best to walk in for ....Lack of attention when press five for medically related questions. He got four people in front. Lots of employees turn over. Every time I go there different staff in front and billing too. Best get receipts if you pay cash according to other review .... Lucky for me my insurance keeps tabs. The Doctor is highly friendly, knowledgeable about a lot of things and is a holistic naturopathic open minded type of doctor or else I would give up.

The office is very convenient to walk to from where I work. I saw Dr. Leung on my last visit…read morebecause Dr. Tsai was unavailable for my appointment. She was great! She was easy to talk to, super friendly and she took the time to listen to my concerns, addressing everything. My only issue with this office as a woman who has battled infertility and lost, is the wall of babies on each exam room door. I would think that a OB/Gyn would be more sensitive to women who are childless not by choice (CNBC). Seeing all those babies after experiencing multiple miscarriages can be a trigger as infertility is a sensitive emotional and physical issue. I understand the desire to celebrate those successes but maybe limit the photos to one restricted area of the office, not put them on exam room doors where CNBC women have to face them on their visit.

I have been a patient of Dr. Tsai for over 4 years and I have no regrets having her by myself side…read more I also love having Nurse Erica Cadiz to also be there for me when I need my check ups. Rayzell, has the greatest patient service. She also makes sure all my appointments are set up, she answers the phone with great attitude, and is very caring. Thank you Dr. Tsai and team in Honolulu for being so great to me!