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    Heart Light Referral Service

    5.0 (11 reviews)
    Closed 8:00 am - 6:00 pm

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    Review Highlights - Heart Light Referral Service

    We had the honor of working with Lisa Bricker when placing our 89 year old mother into assisted living.

    Mentioned in 3 reviews

    Read more highlights

    Assisted Living Connections

    Assisted Living Connections

    5.0
    (37 reviews)

    My fiancé's father is 81 with lots of health complications - Parkinson's, diabetes, memory issues…read moreand a recent hip replacement. He needs alot of help and requires 24/7 care. When we decided it was time to find him a place where he could get the help he needed, we had no idea where to start or how to find a suitable facility. Thankfully we found Assisted Living Connections and Jennahway. Jennahway spent time hearing us out and helped us understand our options, and we loved that she clearly had an in depth knowledge of the areas we were looking in and what was available, pros and cons, etc. She even provided a document with advice and questions to ask when we went on tours. We ultimately found the perfect place for our needs and had no hesitation in knowing it was home. Going through this process is stressful, emotional, and time consuming. If I was to give one piece of advice, it would be to start by calling Assisted Living Connections to ease some of these pressures and facilitate the process. We never felt any pressure to move more quickly than our own pace and it was great to have Jennahway by our side. There are so many options out there in LA, let the experts help and support your family to find the perfect fit.

    Jennahway is professional, kind, and smart. She anticipated our questions and needs, she has a…read morelarge network and is able to make suggestions to move things along faster. When it looked like my dad would take longer to get into assisted living, she shared a concierge medical group that I could use since our insurance was taking so long to even get an appointment.

    Care Senior Placement

    Care Senior Placement

    5.0
    (42 reviews)

    Well I just spent the better part of an hour on the phone with Sylvia!!!!!!!!…read moreIn this day and age, who actually cares enough to give that much of themselves. Slyvia is a wealth of information about senior facility's of all kinds, and all over California! She is patient, kind, knowledgeable and a very lovely lady. Please do yourself a favor and reach out to her if you want the absolutely best care for your loved one.

    STOP LOOKING YOU FOUND THE PERFECT PLACE FOR YOUR LOVED ONE! My husband and I have never ever met…read moresuch genuine, caring, selfless people in our 72 years on earth. This is not hyperbole but a sincere telling of what we have experienced in talking with both Sylvia and her husband, Tony. Sylvia is a Care Senior Placement expert who will more than take care of you and all of your concerns about the most difficult situation a person could be in...finding a place for your loved one, should that time comes. Sylvia is very quick to respond and has a no nonsense attitude understanding the direness of your situation and will do everything in her power to help you. It has been the worst experience my husband and I have ever been through trying to find suitable accommodation for mom who is 93 and broke her hip. Between the delays and dead ends that we were put through, both of us are mentally and physically exhausted but with the diligence of Sylvia, as of today, just one day after having found this angel, we have found a wonderful beautiful place for our mom! Bless them with all of the best this difficult, sometimes heartless, world has to offer.

    Presidio Home Care

    Presidio Home Care

    5.0
    (50 reviews)

    My experience with Presidio Home Care was nothing short of excellent when my mom needed in-home…read morecare for a few months. Colin went above and beyond before services began, as he spent several hours with my mom and I to better understand the issues she was facing and what kind of help she would require, as well as spending a significant amount of time with us prepping the home for the nurses. The help my mom received from the nurses was exceptional and they were consistently attentive, amicable, and supportive. I highly recommend Presidio if you or a loved one needs in-home care.

    If there was a way to give more stars....it still wouldn't be enough to show the level of care,…read moreprofessionalism, and love we have received from Colin and his team of caregivers have given my father over the last few years. From the first moments where he came to our home, listened to our wants for our dad, our concerns and worries regarding our past experiences with other companies, and our desire for our dad to have the best care from those who REALLY have huge hearts, infinite patience, and viable skills in taking care of a man during his journey through Alzheimer's. They cooked like it was for their family, bathed and dressed him like he was their own dad, learned PT support to help keep him strong, were tough on him when he needed extra encouragement and just spoke to him with such kindness and respect that although he couldn't remember their names, I knew that he felt safe and respected in their care. To Carla, Titin, Banessa, and Sochi....you are the best of the best! Anyone who is in your care is truly blessed and you all will forever be family to me and I miss your humor, delicious cooking (Banessa's black beans are epic!), and our long conversations. Thank you for being there with him until his final breath and crying with me afterwards. God bless you all! Anyone who needs a personal recommendation is welcome to reach out to me.

    Mom's Home Care

    Mom's Home Care

    4.9
    (48 reviews)

    Mom's Home Care provided 24/7 support for my father over several years, and they truly exceeded…read moreexpectations. After his COVID hospitalization, my father, in his 90's, needed full-time care. Through a referral, I contacted Mom's Home Care, and within a week they had arranged round-the-clock coverage with exceptional caregivers. The caregivers were reliable, compassionate, and attentive, providing outstanding care for my father. The case manager handled all logistics seamlessly, ensuring continuous coverage during vacations, illnesses, and unexpected situations. She was also a valuable source of practical advice throughout the process. As my father's dementia progressed, the team adapted to his changing needs and continued to provide excellent care all the way through to the end of his life including hospital stays and hospice care. Beyond the care itself, they were a calming and comforting presence for my father and gave me peace of mind when I wasn't there. Their care allowed my father to remain at home, which meant everything to our family. Thank you Mom's Home Care.

    I highly recommend Mom's Home Care. My father suffered a serious fall and spent over two weeks in…read morethe hospital. The doctor recommended getting a 24/7 nurse at home. It was a stressful time as you can imagine. There are a lot of care decisions that need to be made and I had very little experience to fall back on. At the recommendation of a friend, I contacted Mom's Home Care. On that initial call they did a wonderful job explaining the process and answering our questions. Their guidance was invaluable and the care team they assembled was great. Thankfully, my dad is on his way to making a full recovery. The Mom's Home Care team was instrumental in making this possible.

    Connections Care Home Consultants

    Connections Care Home Consultants

    5.0
    (13 reviews)

    My father died in May, leaving me as primary caregiver for my mom, who has severely debilitating…read moremultiple sclerosis. We decided she needed to move closer to me, and we recognized that we couldn't afford in-home care, so the search for an assisted living community began. Jason and two other placement specialists came highly recommended by Huntington Senior Care Network, but it quickly became clear that Jason's needs-first approach to placement and his impressive network of connections showed the most promise. He listened carefully to my mom's needs and found a place that balanced her considerable needs with more opportunities to socialize than your typical board and care. Within two week of my first call with Jason, my mom was preparing to move! Jason's support didn't stop there. He regularly checked in with me during the first few months of my mom's adjustment, advising me through the inevitable bumps that come with the transition to assisted living, validating my concerns, and guiding me to a place of candid conversation with my mom's new support team. We're nearly 3 months in now and my mom is thrilled with her care and her living arrangement. I can't thank Jason enough for the care, insight, and grace he so generously shared with us.

    My mom, a fiercely independent woman all her life was recently diagnosed with dementia. Although…read moreshe had been exhibiting quirky signs for the past year or so, my family and I chalked it up to normal aging. In the past year her utilities and cable services were being turned off, but it wasn't until I received a call from apartment management that rent had not been paid that I suspected things were not as should be. Shortly after clearing up issue with rent we discovered mom was speaking with magazine issues as if real. I was completely clueless on steps needed to get help for my mom. I started googling agency's related to elder care and placement and contacted Connections Care Home Referral. I spoke with Jason Bloom who patiently listened to me and gave me the most important piece of information that helped me through this journey. Do you have a Power of attorney for mom? Obtaining that document opened the doors I needed to doctors, social worker, and banking. Once doctors became involved, tests were done and mom was officially diagnosed with progressive dementia. The doctors declared mom as not being competent to handle personal or financial affairs and I needed to find a suitable placement for her. Jason once again gave me the great advice on what type of placement mom, needed. I admit at first I was hesitant about a board/care facility I wanted mom to have a placement as close to living independently as possible, so I was leaning more towards Assisted Living facilities. I also was in process of learning about the disease and was ignorant of how much it robs you of the person you love. Jason was on point the progression of my mom's dementia was at stage where traditional Assisted Living would not have worked for her. Jason and I had many discussions over about a 60 day period, and he sent me lots of lists of possible placements and he always checked status of any contacts I may have made. As I went through this process I began to have a better idea of the type of home that I would want for mom. Jason said give him a couple of days to look for me. Within that timeframe Nina contacted me saying Jason referred her to me. After weeks of visiting different homes and facilities I knew within 15 minutes that her place was the board/care I was looking for. I can't express my gratitude to Jason and Connections Care Referrals for helping me through this process. He was able to take into account location and price points to find what my family and I would be comfortable with for mom.

    Assisted Living Locators

    Assisted Living Locators

    5.0
    (77 reviews)

    NOTE: I worked Exclusively with April Godales…read more To begin with, I looked for someone to help in dealing with my mom for months. Had hideous luck. Some made things sound too easy, brought New Age Ethics into a Alzheimers Dementia situation that really wasn't apropos, and there were others who were more interested in me having Power Of Atty or an updated Advanced Health Care Directive. I met with people that before they came to the house admitted they were at best semi-competent. I am an Only Child, have no family, friends or neighbors who can help in a hands on way. Before April, I was completely adrift. April Godales and my family always worked on a handshake deal. She visited the family home. The Nursing Facility my mom was at after her fall had given her multiple fractures, and even was there 12 hours before my mom got to the Assisted Living to make sure the bed arrived properly. IT wasn't only April that told me ins and outs of my mom's Medicare and Insurance situation, it was April who guided me through where to get my mom decent Furnishings. To wit, my mom began in a Respite Stay situation and when I realized my mom should simply be a Long-Term Resident with 6 days to get everything within the unit. April didn't blink an eye. She was around on weekends and available until 10pm most nights. April Godales is a A Level Sherpa. I honestly don't know where I--and much more importantly my Mother--would be without her. But here's the thing: I still had a physical and mental breakdown the day after my mom got to her destination and was safe & happy watching her favorite channels on her new Color TV. April was an unparalleled guide. But it has to be a family member making all the toughest decisions. The thing that was great about her was she laid everything out in an understandable way, and left the client to formulate the best decision for the elderly loved one. April knows this. The Case Managers and Insurance Specialists at facilities know this. But I am not sure that all the people who will contact Assisted Living Locators fully grasp where her job ends, and family's responsibilities now begin. She does a world class job as a professional. But the weight still has to fall upon family shoulders. You have to do your own heavy lifting for the family member you love. You cannot phone it in. That said, I looked for months and April & Assisted Living Locators were the only team at all worth their salt when the chips were down and the walls were closing in all around around me.

    My friend asked me to help her find Inpatient Hospice. Laura chatted with me yesterday. Explained…read morethat there is no longer any free standing Hospice Houses in Los Ángeles. Assisted Living can't take people who are bed bound. So that leaves Board and Care facilities. There is 2 month minimum that start at $7,500 / month on Westside and $6500 in Valley - have to pay for 2 month minimum. (Private room) She then found me 3 B& C facilities that would take my 50 yo friend. Most places are for Seniors. I have forwarded the information to my friend. I really appreciate her taking the time to help me..

    GrandCare Health Services

    GrandCare Health Services

    4.9
    (360 reviews)

    Kathy was absolutely incredible during my recovery from knee replacement surgery. Having physical…read moretherapy at home isn't always calm or quiet, we had adult kids coming in and out, two large dogs roaming around, barking , and plenty of other distractions but she handled it all with professionalism, patience, and grace. She knew exactly how to push me just enough to make real progress without ever pushing too far. That balance made all the difference. In just three weeks, I've made more progress than I expected, and I truly credit that to her expertise and encouragement. She's knowledgeable, compassionate, adaptable, and completely dedicated to her patients. I'm so grateful she was part of my recovery journey. Thank you Kathy !

    I am incredibly grateful for the care and professionalism of my in-home therapist. From the very…read morefirst visit Cathy was compassionate, attentive, and highly skilled. Each session was tailored to my needs, clearly explained, and done with patience and encouragement. Her positive attitude and genuine concern made a challenging recovery process feel manageable and hopeful. Cathy not only helped me physically but also gave me confidence and motivation to keep improving between visits. I truly felt supported, respected, and cared for in my own home. I would highly recommend their services to anyone needing in-home therapy--they go above and beyond in every way. GrandCare representive Laura went above and beyond in coordination with my home schedule and getting me an extension for 4 more sessions. I felt heard and appreciate her effort and support. Laura Q

    Hollenbeck Palms

    Hollenbeck Palms

    4.4
    (23 reviews)

    I've enjoyed living at Hollenbeck Palms for 17 years now. I like the fact that it's a one-off, not…read morepart of a chain. It's not-for-profit. I can go to the President/CEO's office and have a chat. It's like a village and has 8 acres of grounds (this saved us during CoVid). There's an emphasis on staying active and involved. Activity ideas from residents are welcomed and supported. Hollenbeck offers five levels of care (we're a continuing care facility) so couples with different needs can be on the same campus. In short, it's a community I enjoy being part of and recommend it highly.

    Based upon my two months of contact with Hollenbeck Palms, I would highly recommend it to any…read morepotential residents and their family members. The initial visit, the admissions process and the move-in process took about a month; I moved into Independent Living about a month ago. All issues that arose were addressed by the Director of Sales and Communications, the Director of Resident Services and Moving Coordinator, and the maintenance staff; to my total satisfaction. For instance, negotiation with the movers was sticky, but satisfactorily resolved. I was picky about the paint colors in each room, but very happy with the results. My experience moving in has been no different. Maintenance has repaired and installed everything in a professional manner. So far they have installed a fan, Spectrum, mounted bookshelves and replaced a broken garbage disposal. And that's only what immediately comes to mind. I also arranged to have Hollenbeck pick up and deliver all of my prescriptions. And, since day one, I began meeting other residents. They have all been super friendly. It helps to take your meals in the dining room (3 meals a day included) where you can have good conversations. Others have stopped me in the hall to chat ("Oh, you're the new resident with a cat..."). I haven't engaged in any activities yet, but I assume it's also a great way to meet the other residents. I'm very impressed with the staff (caring and of good cheer), the accommodations and the beautiful grounds (8.5 acres). When the time comes when I will need more care, I sense I will feel that I have chosen wisely.

    Heart Light Referral Service - eldercareplanning - Updated August 2026

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