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    Heart to Heart Hospice

    2.8 (5 reviews)

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    10 months ago

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    Suncrest Home Health and Hospice

    Suncrest Home Health and Hospice

    5.0(3 reviews)
    11.1 miArboretum, Great Hills

    We were fortunate to find Suncrest Hospice for my husband after his debilitating stroke. Our Care…read moreteam which consisted of Whitney, RN, and Felicia his CNA, and Siera, our social worker were absolutely the best. It was always a high light in our day when they came to the house. They always made me feel better about the care I was giving and were so sweet in the way they cared for my husband. Whitney was my rock and I feel like she has become a beloved member of our family. I was so relieved when she arrived the day my husband passed. She took all of the stress of the situation onto her shoulders and handled it with the love and attention we needed. I would recommend the care team at Suncrest to anyone needing hospice services. The only issue we had was with the supply person, Melissa. For whatever reason she took a dislike to us and refused to supply food for my husband who was on a feeding tube and had to have special supplements. On several occasions he would have had to go with out food for 2 or 3 days if I had not ordered and purchased food myself. At one point, the food she did send us was clotted and no good. When I reported it and asked that more food be sent, she accused me of leaving the food outside in the heat and again procrastinated on sending the replacement. My husband's care team stepped in and stood up for my husband's needs against this obstacle. I can't say how much I appreciate how Whitney, Felicia, and Siera stood behind my husband and I in this difficult time. They really saved the 5 star review in spite of Melissa's shortcomings.

    Suncrest Hospice cared for my 87 year old mother for 2 months recently after a stroke, until she…read morepassed away last week. Suncrest was highly recommended by the stroke rehabilitation hospital my mother was in after her stroke. I can't say enough positive things about Suncrest! Everyone I dealt with, from the registered nurses to the social worker to the chaplain was so kind, competent and professional. They assisted with all of the medical equipment my mother needed at her home, special food (she had a PEG feeding tube in her stomach), and were available 24/7 for any issues or questions. I recommend Suncrest Hospice highly to anyone needing hospice care for a loved one.

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    Suncrest Home Health and Hospice
    Suncrest Home Health and Hospice

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    Aspen Hospice and Palliative Care - Jenny- RN and Director of Operations, and Derek Collette VP of Operations

    Aspen Hospice and Palliative Care

    4.8(5 reviews)
    5.9 mi

    It's hard to put into words how much this hospice center meant to our family during such a…read moredifficult time. From the very beginning, we were met with genuine compassion, dignity, and a level of care that went far beyond our expectations. The entire staff created a peaceful, supportive environment that helped us focus on what truly mattered ,being present with our loved one. I especially want to recognize Augustine Torres, whose care and dedication made an unforgettable impact on us. Augustine exemplifies what it means to truly care for people. He was consistently attentive, incredibly patient, and deeply compassionate in every interaction. No detail was ever overlooked, he anticipated needs before we even had to ask and handled everything with both professionalism and heart. What stood out most was his ability to bring comfort not just to the patient, but to our entire family. He took the time to explain things clearly, offered reassurance when we needed it most, and treated our loved one with the utmost respect and dignity at all times. In such an emotional and overwhelming experience, having someone like Augustine made all the difference. We are beyond grateful for the care we received here, and especially for Augustine Torres. He is truly exceptional at what he does, and this hospice center is fortunate to have someone so dedicated and compassionate on their team.

    My father was recommended for hospice and I decided to bring him to Austin so I could help tend to…read morehim better. I picked Aspen for their proximity to Legacy Oaks South Austin. No one had said anything bad on Google, so I figured we'd go with them. Feyemeh was helping me with the details of preparing for the move. We talked on the phone, texted, and emailed. Day 1 moving my dad into Legacy Oaks was a little rough. Nothing had shown up , including a bed for him to lay in. I got a call from Legacy Oaks that their nurse who was supposed to do an initial check hadn't showed up that afternoon too. Spoiler alert - that was the end of anything negative I can say about Aspen. The issues were understandable too because I had only started working with them a week or so prior to bringing him to town and our arrival date was up in the air literally until we were on the road to Austin. Feyemeh was trying to get it all to align. The next day I got a call from the admitting nurse and manager Jenny. She went to see him late that evening he showed up. She wanted to make sure to get a prompt eye on him. The bed and equipment showed up on day 2. My dad quickly declined after coming to Austin. The nurses communicated often and well regarding his status and what we should do. Their office's proximity did seem to help him receive fairly constant and prompt care. I was with him the Sunday after bringing him to town and showed up when Veronica, another Aspen nurse, arrived to check up on him. She was thorough and gave me a good education in what was happening with him. He was showing signs of dying right then, and about an hour after I arrived, he passed away. As fast as the decision to come to Austin happened he was gone. Other than the few start up issues, Feyemeh, Jenny, and Veronica were always available to help me navigate what was happening and how to deal with it.

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    Aspen Hospice and Palliative Care - We love nurses!

    We love nurses!

    Aspen Hospice and Palliative Care - Quick information to help identify those who might need hospice!

    Quick information to help identify those who might need hospice!

    Aspen Hospice and Palliative Care - Social Worker Jen is so excited about our music program!

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    Social Worker Jen is so excited about our music program!

    Heavenly Care - our Heavenly Caregiver showing some Heavenly Love to our beautiful client!

    Heavenly Care

    4.1(21 reviews)
    15.1 mi

    We used Heavenly Care for my Dad while he was in hospice. The caregivers were wonderful. I would…read morenot recommend them due to an incident with one of the caregivers who was walking around our property (no reason for her to be outside) and her foot fell through a plank in our deck (not a damaged deck). We reported this incident immediately to HC. Alice, the owner contacted me and asked me to pay for the medical check using our homeowners policy. Are you kidding me, this was completely inappropriate - as they inspected our property before coming out and we were not the caregivers employer. We were losing our father and we were in no way financially responsible for this incident nor could we handle this kind of issue while facing the death of our father. I would definitely not recommend this company. I have been a healthcare administrator for over 30 years - and knew the procedures for employee incidents. This was so heartbreaking to have Alice to attempt to get us involved. I would not call this Heavenly Care........

    Despite extensive conversations at the initial meeting about the fact that my condition could very…read moremoment to moment, and so plans could change just like that. We were assured that this would not be a problem. Clearly, it was a problem. The first time we scheduled the information we received from the attorney changed and so we changed the dates at the last minute and then had to cancel. Then our second attempt we were told that it took too long and too much effort to get caregivers for me and that because we had canceled at the last minute even though we paid the fee that was a huge inconvenience.

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    Heavenly Care - Client and Caregiver - together for 12 years!

    Client and Caregiver - together for 12 years!

    Heavenly Care - Owner Alice Latino and Director of Nursing, Casey Ryan

    Owner Alice Latino and Director of Nursing, Casey Ryan

    Heavenly Care - Caregiver Beth showing some Heavenly Love to our beautiful client!

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    Caregiver Beth showing some Heavenly Love to our beautiful client!

    Heart to Heart Hospice - hospice - Updated July 2026

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