Avoid this place for your loved ones. My dad has been there for over a week and he has seen one…read morenurse and has had zero showers. He's had occupational therapists and physical therapy (riding a stationary bike for 15 minutes a day) which are worth mentioning because they are the only services he's received. We told the staff we needed stairs work but they brought in a block to work with so we're not impressed. His occupational therapist also expressed his racist views, he will be reported. The food has been terrible and he's not eating and he's losing weight which they keep commenting on. When I visited last week, I was greeted with "You can't come in" which I know, I was dropping off a couple of comfort items. I know that these places are on lock down but the attitude wasn't needed. So, not sure where the quality facilities are but this isn't it.

My grandma just started her (temporary) stay here for injury rehabilitation. The whole idea is that…read moreby staying in a skilled nursing facility (SNF), she will get more PT sessions in per day, and thus her recovery will get a good starting boost. I'm writing this review on her behalf. She isn't a fan of the food, but understands that it's temporary for her. What's REALLY concerning is: - She says this SNF is very, very dirty. - She says it smells like urine throughout. - She needs to be up and moving as much as possible. After her (presumed) first walk of the day, she asked to get up and do it again in a few hours. The response was that it wasn't possible, the staff "were too busy for that". Note -- her surgeon AND hospitalist emphasized that the point of a SNF was doing her exercise regimen 3x daily and having staff to help her improve her mobility at other times of day......... Hi there, ICC staff, have you read her doctor's notes and treatment plan? Are you planning to simply not follow that plan? I'm honestly really worried that my grandma's health will get worse in her stay here. If the staff can't be bothered even when the patient asks for assistance....... Will they bother to make sure the patient is using their incentive spirometer, so that their very high risk elderly patient doesn't get pneumonia? Will they bother to take care and measure an elderly diabetic patient's blood glucose? Will update this review after her stay is over. For my grandma's sake, I hope that that the impression so far is not truly what this place is like. Seriously hoping this turns out to be a fantastic SNF. Fingers crossed.

I'm disappointed that many of the other reviewers leave one-paragraph anecdotes and fail to give a…read morecomplete picture. Worse, Yelp seems to arbitrarily choose which reviews contribute to the rating and which don't. I'll take the risk and actually attempt a complete review. First, some context. There are two distinct portions of this facility to consider, with distinct amenities/features and depending on where your loved one needs to be you should evaluate them separately. The upper two floors are independent and/or assisted living facilities. The lower floor is a memory care facility. My mother moved in to the Memory Care facility after we considered many other options. From a value perspective, this was hands down the best option. I visited at multiple different times during the day and interacted with most of the staff there, and every single one of them was an outstanding, patient professional doing their best. As others have noted, for patients who should not be left alone (for safety reasons, like frequent falls) they are frequently together in an "activity room" where the smaller number of staff is capable of watching them. However, what other reviewers have NOT noted is that this is part of dementia care, establishing routines. They are not "left unattended". In my case, I knew my mother would feel more comfortable in her own room surrounded by her own things, and paid extra for someone to come just sit with her. The savings over other facilities enabled me to afford this; you just have to set your expectations on what a facility is able to do. During my frequent visits I also chatted with many of the "upstairs" residents. These were frequently well-educated people... retired aerospace engineers from Boeing. Senior management at tech companies. Master's degrees. Doctorates. They knew value and they moved here from other facilities and were happy with their choices. Sure, not everything was perfect here but they knew that, and still considered it better than other places they'd come from. Now, the reason this is 4 stars instead of 5, is that despite being full of great staff, there simply aren't enough of them. Maintenance requests have a multiple-week backlog (unless it's an emergency). It took over 3 weeks just to get a cable box/tv hookup. They need more maintenance staff. While there's always someone on call at the front desk, typically they can only write something down and call/email someone else. There's supposed to be an on-call manager every day but it frequently took me over an hour to get in contact with them. Communicating by trying to actually meet someone was rare; I got the best response via email. That's not how it should be. Not everything was perfect at Overlake Terrace, but I still think it was better than any other alternative I considered and would choose to go there again -- and would recommend it over many specific alternative places I visited. Is it the best? Probably not. Is it the best value, and flexible enough for you to translate your savings into customized care for your loved one? Absolutely.

Very small rooms, food is sub par like most assited living I think. They don't really give…read morechoices to make or get food you feel like / want to eat in your end days. They say they provide activities which they do but they are not really encouraging to get residents to participate or start new groups. Plan way ahead for more care as it is Not available within a day or two. The front end staff / maintained are very nice and try really hard to give support with out suport/ training from the head staff. It dose seem like there is a lot of turn over. There actions dont represent there words. After my Mother passed I did give suggestions for improvements but I'm not very encouraged.

My husband stayed at Skyline for 3 1/2 weeks following an extensive spinal fusion operation. We…read morewere both impressed with the care he received. The nursing staff and CNAs were attentive and caring. The physical and occupational therapists were excellent and he had PT/OT every week day and sometimes on weekends. The facility itself is lovely and the food was great. We could not have asked for a better experience!

I am interested in moving to Skyline but can not believe they had a sales rep call me who does not…read moreknow the basic facts about your institution. Honestly - she does not know how much the buy in is and if a percentage is returned to my heirs after my death. Honestly - If I am to give you over One Million Dollars, you need to do better on your end. PLEASE have some respect for your clients! Skyline has been highly recommended AND I have friends who live there. SHAME ON YOU!

My mother received excellent loving care for more than 7 years at Sun Village Senior Care. Lorraine…read moreis a registered nurse and she monitored and insured that my mother was well cared for. My mother suffered from dimensia and was happy living at Sun Village Senior Care, and I highly recommend it for anyone suffering from dimensia who needs 24/7 care.

5+++ stars for sure! My siblings and I have had such peace of mind since Mom moved here 2 yrs ago…read more We couldn't believe our luck that the owners (Lorraine and Dorel) both grew up in Adult Family Homes and that Lorraine had a nursing background. Lorraine is on top of everything and communicates any concerns immediately. She also answers all questions openly, willingly, and thoroughly. The caregivers are first rate and have been there for a long time. They are so warm, funny personal, and observant. Each time I visit, I feel great leaving Mom in such caring hands. The house is modern yet cozy and homey. It couldn't be cleaner. It is in a quiet tree-lined street and has a backyard and side patio. The home cooked meals look and smell delicious, and at holidays they pull out all the stops!! We are truly satisfied with all aspects of Mom's care at Sun Village!

Nikki Manor is an assisted living home in the heart of Seattle. My mother resides there The staff…read moreare very personable, kind, caring, friendly, and respectful Their restaurants are excellent!! They also have. hidden gardens that are tucked away. It is such a beautiful intimate setting. They have a number of activities throughout the day including rummy, watercolor, bingo, and exercise classes! We are impressed with Nikkei Manor! It is definitely a nice place to explore. You may consider Nikkei Manor for your loved one.

This is the retirement community located in the Seattle International District. It is centrally…read morelocated, across the street from Uwajimaya. The food is great, the employees are compassionate and seem genuinely concerned about satisfying their residents. Atmosphere is comfortable, clean, and welcoming. I have been treated like a queen each time I've been there. It's nice!

The great nurses at Family To Family provided wonderful care for my wife. After two horrible months…read morein hospitals, she transferred to the Family To Family Senior Care facility for hospice. She received timely personal attention from the staff, ate great food and slept in a very nice room. My family and I were truly blessed to see her actually enjoy the last week of her life. My everlasting thanks go to Manuela and the girls!

Family to Family Senior Care, owned Manuela and Daniel Paul, provided excellent care for my mother…read morefor the last 6 and one-half years of her life. She had moderate to severe dementia, and the wonderful staff and owners made sure that my mom's physical, emotional, and social needs were always met. Furthermore, they were very caring and supportive, and worked hard to make sure that every day my mom felt cared for and loved. I really admired how Family to Family provided engaging activities for my mom to partake in - from playing Bingo, providing a music specialist, a movement class, to creating fun and stimulating art projects. The staff's engagement and high level of care for my mother put my mind at ease, knowing that she was receiving high quality care and support 24/7. I would highly recommend Family to Family Senior Care for your loved one, as our experience was exceptional and exceeded our expectations. Thank you, Manuela and Daniel!

Quality of care is awesome? Great staff! Food ok! Lots of action toward renewal! Exercise often and…read moreother helpful activities!

The best staff and rehab!! A great atmosphere that feels like a home away from home. 10/10…read morerecommend!!

It has been a month since my sister moved in to Island House. I continue to be impressed by…read moreEVERYONE who works there. Cara, Sandra, Bonnie, Wilson, Juliet and Shamus have all exceeded my expectations with the consistently high level of service they provide to us and to the entire community there. Can I give everyone six stars? Island House is ALL heart. My sister is so happy. She says the food is great and everyone has been so friendly and welcoming. We could not be happier with our choice for Island House as her new home. Thanks! Ann L.

Island House is amazing comfort and support. New friends are easy to make. Group activities keep…read moreyou busy. Food makes you happy and is very satisfying and our Chef Adams is amazing. Sandra (Business Office Manager) is always available and happy to help with any needs you might have. Wilson (Executive Director) is handy, helpful & happy. He makes sure everyone feels at home and his door is always open. Agnes is one of the caregivers here and she is so helpful. Katherine is easy going and exceptional housekeeper/server and is very wonderful to have here. The location of this facility is very convenient. Adam here works for Activities and drives me to my appointments and is very helpful at reminding me about my rides. Ayzhiel works at the front desk and is very supportive and corporative. She is so sweet and her accessibility will provide you with the comfort and support you need. Island House overall is a great place to be!