Update: This business reached out and really cares about their customer's experiences. The manager…read moreexplained the situation and went above and beyond to correct the mishaps I experienced. I really appreciate this, as most businesses do not follow up with their customers/genuinely care about their experiences. Karen did an outstanding job with her massage, knowledge of the human anatomy, pressure points, etc.

Not the best experience...she comes out eating corn and chewing as she talks to me; she answered…read morethe phone a few times during my massage; she left the room for about 10 mins to deal with another client then shortens my session 5 mins! Then she was upset over the tip, demanded more. Honestly, she's lucky I gave her a tip. I'm never going back, she was vey unprofessional and I wasted my time and money! I would not recommend this place, you're better off going to a Massage Envy kind of establishment.

This was my first visit with Silent Moment Massage. I was able to book a facial + massage for the…read morenext day which was very convenient. Plenty of parking behind the building. You'll just need to walk around to find the entrance. Everyone I encountered was friendly. The space was clean, modern with cute decorations. I scheduled my massage first. Wasn't a fan of her technique. She gave quick and fast strokes - like she was rushing. Overall, it was okay. As I had another service after the massage a robe was left for me to put on so I could walk to a different room. The robe is not plus size friendly! My next service was a dermaplane facial. Again, did not like her technique especially when it was time for the dermaplane; nearly felt like she didn't know what she was doing. I paid a total of $240 for both services. As this experience was just "okay" for me, I don't plan to return.

Took advantage of a spa package at this location but would highly recommend any of these ladies who…read moretook care of me! Liz as the esthetician for any facials. So knowledgeable and walked me through every step in a relaxing manner. Mahea for the best firm massage that got all my knots and kinks out. Really tailored the massage to my personal needs. Top massage!! Shay for the foot massage. Such care and intention throughout the entire treatment that I felt so pampered and treated. This was SUCH a treat!!

I thought overall the massage was excellent. But... the first impression was not great walking in,…read morethey are located in a strip mall and entrance was filthy. It didn't look open from the outside! I was greeted and sat down in the back to fill out forms. They offered water. The vibe was nice and relaxing. Once I was showed to my room, I realized the walls didn't go all the way up, or down so it became apparent I would hear everything going on around me. For instance, the woman in the room next to me barking out orders and demands was a little off putting. The other side of me someone was putting stuff away and dropping things. Like I said, the massage was good, not the 50 minutes I paid for (was more like 40) and not exactly peaceful. Would likely try somewhere else next time...

FYI: the business is running a 50% discount off your next massage for leaving a Yelp Review. If…read moreyou read the recent reviews, I believe the promotion is playing a role in individuals leaving recent reviews. In order to get the 50% off, you must show the staff that you left a Yelp review. I was told I could call in and have the 50% applied after leaving a review. My husband and I used ClassPass to book our appointments. I have been working really long hours the past few months, and I didn't want to drive 45 minutes to an hour to Spavia. I originally booked a Wednesday evening appointment, but cancelled to accommodate my husband. My husband and I arrived for our 5 o'clock and 6 o'clock appointments at 4:37. Upon entering the front door, no one was at the front desk. The sign on the desk states to sit down, so my husband and I sat on the bench and waited. About 5 minutes later the receptionist came through the front door and immediately started the check in process. We completed the form on the tablets, and I placed my tablet on the desk because the receptionist had stepped away. The receptionist seems to be responsible for a few tasks. The bench was wood but comfortable. The place smelled good. The theme is a bit of a jungle theme with fake flowers on the walls and ceilings with monkeys hanging. After checking in, we were taken to the back to wait. There's a bathroom with dim lighting. The seating area was comfortable. There's at least 4 oversized plush chairs and a couple regular chairs. There a filtered water pitcher and what seemed like tea. At 5:05, I was taken to the room. At almost 5:15, my massage began. It was a good massage. Brandon massaged the areas I needed. The massage ended at 5:59. I booked a 50 minute magnesium rejuvenating massage. I don't know if magnesium was involved as it was not discussed. Overall, it was a good massage. Brandon was also my husband's therapist. Would we go back? We are undecided on whether or not we would return. We did not book a future date.

My reason for massage therapy is not simply to relax or to enjoy, but to assuage pain. Starting…read moremassage therapy after years of osteopathic and chiropractic treatments, has opened a new avenue of relief. Aging certainly has played a role in preferring this more gentle approach, and I still use and recommend chiropractic care. It is not just a "back rub," rather Tisha's ability to locate and release tension is remarkable. My only reservation in writing a review is that her schedule will become filled and I will be more limited in making appointments!

Tisha is very knowledgeable about the body. I had been suffering with intense neck and headaches…read morefor years. Tisha was able to relieve them through massage. She also helped me with a digestion issue through acupuncture. I continue seeing her once a month. So thankful for her. She has really helped my quality of life.

I've been seeing Anne for years. I love that she has her own space in Matthews now. Everything from…read morethe hand towels to the wonderful smell that permeates throughout is just so well thought out and relaxing. I'm sure all the providers at My Wellness Place are great but do yourselves favor and book a hot stone or Swedish massage with Anne Hilke! You won't regret it. If you buy "minutes" in bulk, you get a great discount. I usually buy 300 minutes at a time and chip away at them for a few months.

I saw Mercy for the first time and she doesn't even know the relief that I have felt this week with…read moremy shoulder pain. I have been going to an orthopedic PA and will be starting PT this week. They are going to try dry needling on my shoulder but honestly Mercy is going to be my go to for now on. I have another massage already booked. The best massage ever!

Michelle does a wonderful job, if you're looking for a good massage therapist give her a call. I…read morereally like that. She's a one person business, and I don't have to join some club to get a nice massage.

Just had my first massage with Michelle this week and couldn't be happier! I was hesitant at first…read moresince I couldn't find any reviews but I needed someone who had an opening soon due to migraines and within a certain distance from me. She listened to what I, and my body, really needed after working from home and sitting so much. I will definitely be back!

This place offers average Thai massages in a clean environment, but its business management and…read morecustomer service are lacking. They charge in advance for the full service, and while text reminders and confirmations they only email when canceling appointments. They do not automatically credit back your card when canceling on their side either. It is on you to request a refund. Also they do not answer phone calls or chat messages in a timely manner. It's a poorly set up system that takes no accountability and neither does the owner. For better customer service, consider Key of Life Wellness Center.

Attentiveness and quality massage therapists A bit pricey…read morebut they deserve ever penny Highly recommend the clean professional place