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Heavenly Clips

3.3 (8 reviews)
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11 months ago

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1 year ago

The groomers were fruendly ,patient and helpful! Cant wait for my next appointment in addition to the receptionist

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2 years ago

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4 years ago

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7 years ago

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9 years ago

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8 years ago

Said i didnt have appt. rude and not accommodating as i had used them in past. Find different place.

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9 years ago

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Whitmans Persians

Whitmans Persians

(2 reviews)

Brought my cat, who does not like to be held, to Laura Lee. She did a wonderful job of keeping my…read morecat calm while grooming her. She was very reasonably priced as well. She is wonderful and I would highly recommend her!

I have a long haired cat who really hates having his nails trimmed and refuses to be brushed…read moreanywhere other than his head and chin. Victor, my cat had a lot of painful knots and very long and sharp nails that he wouldn't let me anywhere near. I decided that Victor could benefit from a visit to a professional groomer, someone who could handle a feisty 9 pound cat who gives no warnings before he flashes his razor sharp talons. I called multiple groomers in Richmond but didn't feel comfortable with how they did it. Most, if not all of the places I called mostly groomed dogs, rarely cats. They all wanted me to drop off my cat early in the morning and pick him up hours later. I didn't want my cat waiting who knows how long in a cage with barking dogs within sight, I thought it would be too stressful so I kept looking. I am fortunate to have found Laura Lee. She answered all of my questions over the phone and didn't make me feel like an over protective weirdo. I wanted to wait with/for my cat and be within sight and Laura was fine with that, she actually wanted me there to help my cat not be so stressed out. The area where Laura works is spacious, clean and professional. We discussed how Victor would be groomed, nail trim and a lions cut. Laura must be a cat whisperer because while we were talking she was trimming his nails, I didn't even realize she was doing it until she was done. She didn't need to hold him down or wrestle him to do it, she just trimmed his nails while he stood there. AMAZING! Victor seemed to enjoy getting shaved and only protested a little towards the end. Laura is very gentle and caring and I trust her with my baby. For Victor's entire life (11 yrs) he was a loner and a little grumpy. He preferred to nap alone in hard to reach places and didn't hang out like the other cats. After being shaved he became a social, cuddly bouncy kitten. He became a super sweet cat who wanted to be held and rubbed all the time. If you have a long haired cat I suggest you have him or her shaved/ groomed by Laura. Cats love the way it feels and you will defiantly notice. Laura's rates are also very reasonable. Don't forget to tip!!!

Four Paws Pet Resort

Four Paws Pet Resort

(25 reviews)

We have been taking our dogs there for over 5 years. Never an issue. As for the lady complaining…read moreabout not taking dog if shots weren't up to date or expiring during their time away. That's a stupid remark. Didn't want to over-vaccinate your dog? Please. There are state guidelines that they must follow. Sounds to me that alot of the complaints are not even legit or petty. And then you have the complaint of someone being charged for dropping off a little early. Well everything is digital nowadays so when you check them in it registers the time. Why didn't you just wait a few more minutes to drop dog off? Again, petty.

In terms of my dogs loving playgroup here, I'd give 4 Paws 5 stars. For boarding? Meh. Evidently…read morethe owner has instituted a policy where they will not hold a boarding reservation if your dog's vaccination expires before the reservation takes place. So, let's say you have a big trip planned for the end of the year and you want to make sure your dog has a boarding reservation. You will have to get your dog vaccinated months early to maje and hold a reservation. I commented that if the spot filled up then I would be screwed and the employee said "yes, pretty much. It's the owner's option." I asked if she would pass my concerns along and she said that there wasn't anything she could do. I pointed out that I am not looking to over-vaccinate my dogs just to get boarding reservations. She said there was nothing she could do, it's the owners prerogative. I used to board my dogs at Holiday Barn but started using 4paws because my dogs love the play groups. Holiday Barn calls you to remind you of the vaccine due date but will still book your reservation. I'm not going to vaccinate my dogs months earlier than needed... I'll just take my boarding business elsewhere. 4 Paws doesn't seem to want my business or understand that people plan trips in advance. Disappointing.

Heavenly Clips - groomer - Updated May 2026

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