Called and told them my little guy was not easy to groom, and I gave him tranquilizer pills and a…read moremuzzle.the accepted him, so I thought they were experienced with hard to groom dogs. When I went to pick him up they had not done his face or head, and refused to. Poor little guy has hair hanging over his eyes and they wouldn't just snip it off. He has multiple cuts on his body from what I assume is an inexperienced groomer, shaved down to the skin, he is a mess with a furry head. They were rude and charged me $69 and yelled at me. Zero stars for them! I might say that Heavenly clips turned out to be Hellish clips

The groomers were fruendly ,patient and helpful! Cant wait for my next appointment in addition to…read morethe receptionist

The owner is a really nice guy, he is great to my dogs. They always look great afterread more

Our dog had numerous cuts. We were not told that she had been cut by the razor…read more We will not return.

Ashland Petco is always welcoming. The store staff is always willing to help. They do have grooming…read moreservices. They have a variety of pets for sale as well.

they will cancel your grooming appointment if your dog is old. My dog is healthy 3 1/2 lbs. she has…read moreno teeth and poor vision but jumps around and is healthy. They will say it is a Petco policy but, I called another Petco- it is a store to store restriction. Must be just this store! PetSmart was happy to take my adorable healthy dog!

They always take the best care of our dogs. Our dogs are wagging their tails when we pull up. They…read moreare the best.

My husband and I boarded our dog here this past week and I couldn't be happier with her care. I…read morealso had her groomed while she was there and she came home looking precious and they even gave her a cute little Easter bandana. I feel like they really care about her. We called mid-week to "check in" and they told us how she was eating and behaving. Super friendly place with incredibly reasonable prices. Additionally, they offer a 10% off discount if you board your dog for 7 days or more. Will definitely be using the Hanover Humane Society again for grooming and boarding!

Called and emailed to no avail. No one ever returned my reaching out. Don't know if this is even a…read morebusiness anymore.

I have had 12 Dogs in my life...I love them like they were Humans. In my life. I have never…read moreenjoyed a groomer more then Cheyanne. I had 2 Huskies...One of them was paralyzed for the last 2 years of his life. Cheyanne Groomed that Boy perfectly that whole time without complaint....I also have this Giant German Sheppard that we saved from the Pound....He can smell pretty darn bad at times because of unknown condition....and again....Cheyanne took care of that boy as if he were a Police K9.....Her work is also the Best of the BEST!....I'm sad to lose her. If she moves to YOUR Town....be sure to give her a chance....She'll quickly become part of your family as she was with us!....Good Luck Cheyanne!....

We have been taking our dogs there for over 5 years. Never an issue. As for the lady complaining…read moreabout not taking dog if shots weren't up to date or expiring during their time away. That's a stupid remark. Didn't want to over-vaccinate your dog? Please. There are state guidelines that they must follow. Sounds to me that alot of the complaints are not even legit or petty. And then you have the complaint of someone being charged for dropping off a little early. Well everything is digital nowadays so when you check them in it registers the time. Why didn't you just wait a few more minutes to drop dog off? Again, petty.

In terms of my dogs loving playgroup here, I'd give 4 Paws 5 stars. For boarding? Meh. Evidently…read morethe owner has instituted a policy where they will not hold a boarding reservation if your dog's vaccination expires before the reservation takes place. So, let's say you have a big trip planned for the end of the year and you want to make sure your dog has a boarding reservation. You will have to get your dog vaccinated months early to maje and hold a reservation. I commented that if the spot filled up then I would be screwed and the employee said "yes, pretty much. It's the owner's option." I asked if she would pass my concerns along and she said that there wasn't anything she could do. I pointed out that I am not looking to over-vaccinate my dogs just to get boarding reservations. She said there was nothing she could do, it's the owners prerogative. I used to board my dogs at Holiday Barn but started using 4paws because my dogs love the play groups. Holiday Barn calls you to remind you of the vaccine due date but will still book your reservation. I'm not going to vaccinate my dogs months earlier than needed... I'll just take my boarding business elsewhere. 4 Paws doesn't seem to want my business or understand that people plan trips in advance. Disappointing.

On February 23,2026 I took my beagle to Chenault veterinary Hospital in Ashland Virginia. To get…read moremy dog, a rabies shot and to check for an ear infection. Dr. loverett after two jabs into my dog was unable to give her a rabies shot. At which point I decided to go somewhere else. Also, I got medicine for a yeast infection in her ear that was mislabeled. It was labeled right ear and for a week that's what she got. At which time I went to my regular vet and her infection is in her left ear. The vet showed me it was in her left ear. I tried to get a hold of the office manager, and she declined to take my calls. Instead, they decided to fire me as a patient after going therefore 15 years. If I could give them a zero, I would.

Worst vet I have been too. Been going to them for years missed one apt because of being in the…read morehospital and they charge me 100 dollars that's not the way to treat customers