As a solo female traveler, I can't recommend this place enough! They were incredibly honest about…read morewhat needed to be done. I have a 22 year old subaru, which obviously has its quirks at that age. Where a lot of other mechanics would have upsold unnecessary repairs, they were straight to the point and even fixed a dent in the front fender for free. I really appreciated their honesty and kindness, and would suggest them to anyone looking for car repairs!

A MILLION OUT OF TEN, DO RECOMMEND!…read more We've been having some car issues for a few months, and unfortunately, we've been screwed over at other local shops that have a) lied to us about actual issues to try and get us to pay more, b) have had insane prices. Normally I take to Yelp for everything (duh), but I decided to post in a local Facebook mom's group about our recent issues in search of a mechanic that is tried, true, and reliable. River City Repair was suggested by another local mom, and from there it was less than a WEEK that we had our car up and running with no shady business done. Mark, the owner, actually owns two tow trucks and was able to come tow my vehicle for an incredibly affordable price to the shop. Not only that, but they called me their next business day before 9am with a diagnosis and price. From approving the fixes to the car being ready (and there was a laundry list) it took 48 hours.... 48 HOURS! They worked incredibly fast for the work that needed to be done. And for 8 total things that needed to be fixed (a couple that were major and made it so we couldn't drive the car), we were out the door for parts and labor for less than $2,500. My husband was dumbfounded at their honesty and affordability after a year of dealing with car issues/shady businesses between the two of us. We were ready to throw in the towel and scrap the car and just buy something new even though we reallllly didn't want to, so I am SO glad I posted on that page and was introduced to River City Repair. I met Mark's wife, Tana, over Facebook and she was the one who put all of the gears into motion to get us scheduled to even offering a one-time free diagnostic to help out a local fellow mom. Mark personally drove the truck to pick our car up and he was such a kind, personable guy - even down to showing our two year old truck-obsessed son a few things on the tow truck (and totally making his day). Mark made a comment about his clients becoming like family, and I can TOTALLY see why. They're such great, honest people and this is the epitome of a small local business being a pillar in their community. Hands down we have found our go-to shop. Thank you to the entire River City Repair team for all of their kindness and hard work!

I live on Vashon Island and absolutely love it, but the biggest challenge I face is getting my…read morewheelchair van serviced quickly. If my van isn't running, neither am I. On a whim, I took a chance on Defiance Auto after finding him on Yelp in Ruston -- a young MOBILE MECHANIC. The gods must've been smiling, because he turned out to be polite, efficient, knowledgeable, and even took the time to research my unusual issue. Hands down, he's the best mechanic I've ever worked with. His prices were more than fair, too. This young man makes thirty veteran mechanics look like Goober Pyle from Mayberry. All I can say is, "Goooooolllllleeee!" Give this hardworking guy a try. You will not regret it. He will come to Vashon. his name is Mick Svoboda of Defiance Auto (253) 999-8531 Defianceautoworks.com

Mick is a great guy! Drove out to my home (Not Close). Quoted me for a small amount of work…read more.. Ended up that my truck's electrical fix was not as easy as we thought. This man, stuck to his guns, fixed my, truck and really surprised me that there are still good honest mechanics out there! He came through massively and I will always be using his company! Thanks Mick

I asked this shop to do a diagnostic on my power steering. A different shop told me I needed a new…read morepump which would cost $1900 to install. Sterling did two test drives and told me they didn't find any issues. They did a flush, replaced a belt and charged less than $300. I'll never go anywhere else again. My brother used them for years. Don't know why I even considered someone else.

Have used them several times from transmissions to brakes and they are now my go to shop.read more

Honest communication. The cost and length of service was fair and reasonable in my opinion. In…read moreone instance labor wasn't charged for an install. The issue was totally resolved; the car runs better BUT: my formerly very very stiff clutch is now smooth like butter! I don't know enough about mechanics to know the how/why, but that clutch is great and the car drives as it was meant to! Thank you so much guys and gals.

If you're looking for a shop you can ACTUALLY trust, look no further! I came in feeling skeptical…read moreafter a bad experience with another local shop, but Toni and Brandon immediately made me feel at home. It's rare to find a quality shop open on weekends these days. While I waited in their comfy lobby, I actually enjoyed chatting with the team. It felt more like catching up with friends than sitting in a mechanic's lobby. They are 100% transparent. Brandon only noted a repair I already knew was coming up and never pressured me to spend more. They truly love what they do and care about their clients. Definitely turning into a regular here! (Side note: Enter the parking lot from Washington St to find them easily!)

did my front struts and back shocks did my alternator n brakes they do it all Bo the man n his wife…read morehandles the business In the front work as a team and got my van back on the road appreciate them good buissness they do thanks east valley auto care my referral is to them he a busy man he will get to u as he can

The y fixed my car fast and cheap. Engine sensors and dash light were broken. Always go to them…read more Recommend.

Very honest and up front shop. It was nice not having them try and upsell me on additional services…read moreI didn't need like the quick lube stores do.

I really cannot recommend Southend Auto Care enough. A simple Yelp search and was able to get in…read moretouch right away and in similar fashion, scheduled right away. They met my level of urgency with empathy and the same level of care that I had for my vehicle. From start to finish the experience was top notch. They checked every box from excellent customer service, transparency, fair pricing, and consistency. I truly did not expect to hear good news after dropping off my vehicle off nor did I expect to receive much communication but their entire team really went above and beyond delivering my vehicle back to me same day (of course this will always be a case by case basis but my point is that they don't leave you hanging around waiting). Thank you so much for getting me back on the road!

Professional, reliable great customer service , since I bought a used car I've been taking it to…read morethis shop no problem fair prices and great options for the customers.

I have a 84 ford p/u that was running rough. Discovered nobody want to work on any over 20 years…read moreold or they charge alot more to look at and work on it. Called Juline at Easy street auto, 8425 pac hwy E Tacoma. She said bring it in we'll take a look at it. Gave me a 15 minute free look by her mechanic, he figured it out right away a vacuum leak from a cap plug. They didnt even charge me. I went down the road picked up the cap and it runs great. Thanks to the guys at easy street. Mike N.

I've gone to Puy Auto Tech several years ago for different vehicles that i no longer have. The…read moreother day, my daughter's window on her VW Jetta would not go back up and I wasn't in a place to help her. I suddenly remembered P Tech. They got her in the next day right away and did a great job helping her with a very fair price to get her window fixed compared to other places she called. I'm very appreciative that they demonstrated the same care and concern as in the past for her. I don't know if Larry is still owner or working there, but he has always been fair and helpful.

This place was great until it wasn't. I think he might be tired of his job. I sent my van in to get…read morefixed and he fixed what I asked, but the horn stopped working after and I told him that and he said I would have to pay extra to have it fixed, even though he broke it. My dad looked under the hood and found out it was just a fuse that needed to be put back, but the request to fix it was met with so much attitude and disdain. Too bad, because we appreciated his hard work until that point.

Brought in my elderly Volvo which had 1 cylinder not firing. They took notes on what I had checked…read more They said they'd check it out and wouldn't do repairs over $250 (I knew the problem was bigger than that!). They gave a detailed diagnosis with photos on their website, giving me time to think through what to do and what to defer. Their prices for the individual repairs were in line with what I saw online. After the repairs, the car ran well but by the time I got home the check engine light was on (different code). They took it right back, diagnosed the issue, and fixed it no charge, pleasantly. Not a problem since. These guys are good, and if they mess up, give them a chance to make it right. I am glad I found them, and will be a repeat customer.

Great place with honest people. I will definitely bring my truck back for any service it may need…read morein the future.

This is the primary tire shop that the company I work for uses for all of our trucks and trailers,…read moreand I've also stopped by here multiple times for my personal vehicles as well. I've always been really happy with the service, pricing, and overall experience here. Their prices are very fair, and anytime I've needed something simple like a tire patch or minor repair, they've either charged very little or didn't even charge me at all. One thing I really appreciate is how fast they are. I'm never stuck sitting there forever waiting around. They always get me in and out quickly, which is a huge deal when you're busy. I also want to mention that I've personally never had any issues with communication. Yes, some employees primarily speak Spanish, but there are always staff members available who speak English just fine, and I've never once had a problem getting help or explaining what I needed. I love supporting a smaller family-owned business like this. They're easy to get to, hardworking, honest, and consistently reliable. I would absolutely recommend them to anybody needing tire work done, and our company will definitely continue using them for all of our tire needs. Great people and great service overall.

The staff is very nice, had a great experience. Oil changed and no complaints…read more If you need a quick job done with a fair price, I would recommend.