I returned home to dry water bowls (thankfully I have a fountain - which also wasn't refilled)…read moreempty food bowls and the treats that they said they gave to my pets were still in a sealed container. The owner claimed that they were busy and that it was an oversight, but I need to be able to 100% trust anyone I am letting into my home in my absence and looking after my fuzzy children. They did admit that they "misspoke" when I confirmed if they got their treats when I was gone. They also refunded my money.

I been with Alan since 2010. My Jr (miniature schnauzer) went blind so instead of boarding him. We…read morethought it's best to have Alan and his staffs come to the house instead. Charlotte Sitting is still with us til this day after Junior and Tigger passed on. I alway get the same dog walker. The fur babies get familiar. Nikki and Alan keep the keys to my house and my credit card stays on file. This is a long term relationship. I trusted them fully with my kids. Nikki always send me a pic and text when she's done with Piper. The newest and youngest member of the family. We have a couple trips planned and no doubt the kids will be boarding with them. I'm horrible at times at scheduling in advance for them to come and let the kids out.. But I never have to worry. I would text Nikki. She will give me a time and done. No worries, I know she or Alan will get over and take care of my furbabies.

Our whole family LOVES Rebecca. It would be hard to know who loves her the most. She's so reliable,…read morecommunicative, and sweet with our puppy. Rebecca is always at our house caring for our puppy when we ask her to be. She is super trustworthy and I know she looks out for the best for our pup and is good to our house. She also always sends a text and pic of our pup when she takes her out so we can see her throughout the day. I feel so comfortable and confident letting Rebecca into our house and so happy that she takes such good care of our little Birdie girl (puppy). So basically, definitely use Midwood Pet Sitting!

Rebecca and Mattye are hands down the most compassionate and amazing people. My pups adored Mattye…read moreand always got treats and love after every walk. I would without fail receive a picture of the trio after their walk and they would let me know how everyone was doing. We have loved you for the last 2 years and so bummed we had to move; we'll never find anyone else as patient to deal with Porter

Takes well over 48 hours to get a return phone call or email. Nobody answers the phone at the…read morekennels which is concerning if you have a pet staying with them. We had a reservation in October of '23 that I opted to cancel as my dog had a suspected case of bordatella and I wanted to be responsible and not get other dogs sick. At that point I was offered a refund for my deposit and I opted to keep it as a credit as I assumed we would use them again in the future. However, booking is a challenge as the lag time for response is far longer than the 'one business day' promised on their voice mail. Twice I have reached out and both times didn't receive a timely enough response (48+ hours). I needed boarding confirmation in order to book travel, so I went with a different facility. This week I asked for the deposit to be refunded as I don't foresee myself using this facility again and was told that since it was paid last year it would have to be kept on file as a credit. Nowhere in the contract does it state anything to that effect, nor was I made aware of that term in October. I've given 3 stars out of fairness as I think the concept is good and the facilities are nice. Lots of playtime and exercise. It's a shame about the lack of communication and shady financial dealings.

Our usual pet sitter couldn't take our Golden Retriever over the Memorial Day weekend, so he…read moresuggested that we take our dog to Wickersham's K-9 Ranch. The rates were reasonable and the website looked great, so we called to make an appointment for her drop off. My husband reported that they were very friendly when he called, and that we were welcome to drop her off and tour the facilities so we could get a sense of where she'd be spending the next week or so. We were excited to visit the ranch when we dropped off Ella. It was a good 70 minute drive out there, and when we arrived around 9:30, we received a very cool, aloof greeting from the fellow behind the desk. In fact, he didn't even speak to us or acknowledge us - another woman came out and helped us after a few minutes. She seemed surprised that we wanted to look around the facility, but obliged with a quick 2 minute tour. I wasn't terribly certain about the artificially dyed blue water in the lake, but the facilities are definitely clean, each dog gets a spacious space to sleep with an elevated bed and the dogs seemed very, very happy. Any misgivings I might have had when we visited were abated, however, when they dropped Ella off at our house after her stay. We decided to pay extra for drop-off (to save the 70 minute drive after our long trip) and we paid extra to have her bathed prior to drop-off, which isn't an option with some other places where we've boarded Ella. Ella showed up happy and exhausted, and smelling fantastic. In fact, a WEEK LATER she still smells good. I don't know what magic they worked in that bath, but it was a good one! And best of all, they dropped off some pictures of Ella's stay at what we are calling "camp". She loved swimming (usually an extra charge, but she got it for free as a trial since it was our first visit). Yesterday we received a fourth photo in the mail that they hadn't been able to include with the others, of Ella and a bunch of other dogs running. It was great to see photos of her having so much fun while we were away. I definitely recommend Wickersham's K-9 Ranch as a place to board your pet while out of town. It can be costly if you add in pickup/drop off charges and a bath, but your dog will have fun. It was a splurge for us, but one we'll likely indulge Ella in again on our next long trip!

My first experience with Queen City Pet Sitting (and actually with any pet sitting company) was…read moreexcellent. Aaron was timely, communicative, and professional. He sent thorough updates of every visit and lots of photos. My kitty seemed to be well cared for and all was in order upon our return. I will use them again in the future.

I must say I am disappointed, I'm glad I didn't leave a review the first time and waited being that…read moreI was using them for my military leave. I've worked with them for a while now, but I feel with this incident only proved my point. They didn't fulfill their promise by providing compassionate care and a trusted professional. My doggie, Benny is known to resource guard his pen, which was communicated and discussed on how to handle it. (So I thought). Each time I was provided by a "trusted" professional they had no experience with small dogs or dogs who resource guard, (per my conversations with each sitter), which per their company they claim to match sitters that work best with each pet. Personally, I feel their sitters are not trained and have no experience with all dogs especially this last sitter Brian. He didn't listen, I was a little uncomfortable due to the fact they placed me with him last minute and didn't tell me the other sitter canceled until days that I had to leave the state (last sitter still has my key card smh), so I had no choice. I get it most of these sitters are doing this for a side hustle and I understand safety b/c I don't want anyone to get hurt. But a sitter with resource guarding experience should have been placed with Benny. Each sitter I have told them about Benny's resource guarding and each time they disregarded what I say and tell them he's too aggressive with his pen, which I have already discussed with them about so I don't understand why these sitters would be placed with us. In addition, when I spoke with you all, I was told after the 2nd or 3rd sitter he was doing that not knowing it until it started getting worse. You stated, "they probably didn't tell you because they didn't want to worry you" No transparency at all, that should have been told to me at the very beginning so it could have been fixed. Upon further review via video, the sitter (Brian) did not have experience and mishandled my baby. Picking him up from his pen knowing I told you how he is with it and him almost getting dropped (knowing I told him how to walk him into his pen, he chose not to listen) followed by him using gloves to handle him, what kind of person does that? This is Benny's first time meeting this man and he is doing that, when you meet anyone you have to give them time to warm up to you, which he did not do. There was no care from that man and Shawna didn't care either when I expressed my feelings. I should make a report for y'all's negligence knowing I'm out of town and y'all can't take care of him. But it's ok. As Shawna stated "we have no sitters" I wonder what she would have done if I didn't have anyone to stop by? Just cruel and complete bs. Do better. If y'all were so trained you should've stepped in to care for my baby but you didn't. I feel I've been loyal and given y'all my hard earned money and this is how y'all treat Benny? I didn't see any aggression when my friend stopped by per the picture. Luckily I had my friend come by and take care of my dog but if it wasn't for her and my faith in God coming through Benny would have been without food, water and a place to relieve himself for a day in a half while I'm out of town. Again Complete bs, never again! The invoice will be paid as soooon as I get back to Charlotte!

I am so blessed to have found Kasey and Luke! They are hands down the absolute best in the…read morebusiness!!! They have been caring for our fur babies for a while now and we couldn't be happier! They are professional, considerate and they care for our babies like they are their own. My favorite part....They send a detailed report card at the end of each visit that also includes pictures. Do your family a favor and contact them for your pet care needs. You won't be disappointed!!!!

As a hobby farmer it is sooooo hard to find someone who will care for our animals the way we do…read more Someone who treats them like pets vs. livestock, someone who knows their personalities and idiosyncrasies. Also, I have high expectations about communication and doing what is promised, when it's promised. Kasey and Luke have not only met our expectations, but exceeded them. In addition to the daily updates and pictures (that I typically had to apologetically ask for with other providers), they warned us about items that needed fixing and even a chicken who was getting 'overloved' by a rooster! We are so excited to have met them when they visited our farm as guests and volunteers. We can leave our home for the first time in years with a feeling of security that our babies are safe and loved. THANK YOU!

Words cannot express the gratitude I owe Cynthia and her son. They took care of my dog while I had…read moreto be hospitalized for 2 months! I think of Cynthia often of how well my "Nikki was taken care of. Knowing that my dog with Cynthia was the only thing I did not have to worry about. God makes angels and Cynthia is one of them. Thank You, Carol L

I rarely ever give a five star review...but this fine facility and it's owner (a wonderful…read morelady)... deserve it. We were coming from our home in Indiana....Visiting family in Monroe. Weeks prior I had to find a good facility to board our dog....Who did not mind answering my questions. We were only staying 2 to 3 days....Looking at this fine facilities yelp reviews...well let's just say I'm happy the reviews were right on point....when their reviews are honest they can be helpful... The facility was very clean...the owner was very helpful when it came to answering all of our questions and addressing all of our concerns. We even got a video which was wonderful. The price was fair. We even had to leave a day early. She was very gracious and very accommodating. Our Pets treatment was that of a loving atmosphere. We will definitely use Unleashed again.

K9 Playland is the preferred place for my fur baby for the last 2+ years. Great team.read more

My dog LOVES this place! Shes so excited in the mornings when I drop her off for daycare that she…read moreliterally runs in place in the lobby. We have used boarding, daycare, and grooming services here and have never been disappointed! The staff here seem to genuinely care about the dogs and my dog is always excited to see them. Means a lot to me! We have tried other local dog daycares and this one is the best by far. Worth every penny!

A great place for your pup! I took my German Shepherd there for 3 days while my husband and I went…read moreout of town and couldn't be happier with the experience. Karen and her husband are really kind people and they have a great system going on. I also received lots of updates and pictures so I was less worried about my fur baby and able to relax and have a great little get away.