They have turned it around. Don't mind coming here. They have really sped up and figured it out…read more Veronica in the drive through is the best.

Do not come to this Walgreens! Workers are more worried about having lunch than helping the…read morecustomers. The lady that "helped" me told me that they don't have 3/4 vaccines I needed. How is this possible? But before that she told me that i needed to come back at 2pm because she would be out for lunch IT WAS 1:00PM Insane that these people are workers in the health sector.

We are moving to Pflugerville and I needed to find a new pharmacy away from downtown Austin. The…read moreStaff are friendly, helpful, and very polite. The pharmacist called and talked to me directly with questions about some medication I was transferring there and she was very polite as well. The store is very clean and I am always greeted when I walk into this CVS. Other Pharmacies do not offer the same customer service. If they do not have my medicine, they seem to overnight the meds I need filled without any issue. I once forgot my military ID at the pharmacy and the associate called me to let me know I forgot it. She said she would keep it safe as long as it took to get back to the store. I highly recommend using this CVS.

When you call the Pharmacy, you have to leave a message and if lucky you get a text message but you…read morecan't talk to the Pharmacy. In my profile, it clearly stars no childproof caps, but I picked up two meds. They both had childproof caps. I called the store, and I had to return to the store to get the bottles tops changed. Of course, there was a line at the pharmacy as well. I did get an. I'm sorry, but nothing like we will let the person who filled it about their error. I also didn't get any compensation or anything for my extra trip and wasted time.

Love how quick I can swing by and pick up my meds. I have been having a hard time refilling thru…read morephone but I'm happy I near by and can just swing by. The staff is very friendly and super welcoming. Happy I am here for my meds vs some other places I had to use before in south Austin.

It has been weeks, WEEKS, since my drs office sent a…read moreprescription that had already been paid for to your pharmacy. I've been asked to pay again for this medication 3 TIMES and I still have no medication! I've called twice and each person I've talked to has told me it's another week bc of testing. The first person said he "saw my bin with medication in it and was putting it on the top" then the next person Intalked to said they "no longer had my medication in its correct dosage" and someone would call me back TODAY with instructions. (No call back). So someone went into a bin with my name on it and took the paid for medication to use for someone else because they had a "lot of orders"?! How is that okay? Is this place a scam? What if this was a senior or anyone urgently needing their medication and they are asked to pay again for the medication, that is already paid for, each time they call? How is this good practice?

Very helpful employees in store. Found everything I needed!! Convenient to me as well!read more

So tired of the constant snafus of wrong prescriptions being filled or filling ones not asked to be…read morefilled. Couple that with the abject rudeness of the ladies that work there and I'm done. They already ran off my husband and my BFF, now I too am transferring my business elsewhere.

Not ordering business cards again. They don't even cut anymore and that's not even the issue, don't…read moreput nothing on website and representé don't help at all. Bad customer service.

Rachel was extremely rude at the Labcorp, when walking in she had actually hit me with the door on…read morepurpose while supposedly opening the door for me then she told me rudely to read out the information I needed for my drug test so I snapped and told her who she thought speaking to me that way so i ended up leaving and went to another location, she had actually closed out the test making me re order another drug test when it was clearly her fault for acting childish towards me labcrop has done nothing about it.

there are a lot of subpar products. kept organized and in order. staff was nice and they have an…read moreiced tea in a glass bottle.

My review is based on my last two experiences with the pharmacy. One Rx they did not have and they…read moretold me to call around town as it would not be available for two days. She became irritated when I asked specific details of the antibiotic name and concentration. How do you expect me to call around town searching for a specific medication if you won't tell me what it is?? Tonight, I have been here since 9 pm. I went through the line to find out the Rx is not ready. It's now 10:21 pm, the antibiotic is ready, but I am waiting in this line again. They have not called a single name the whole time I have been here. You are expected to get back in line which is snaking through the store. Completely inefficient.

Horrible customer service ! Had a pharmacy question but Christian the sales associate was so rude I…read moream taking my business elsewhere. Waited to speak to manager for awhile so I just hung up . Hire ppl that wanna work !

Booked vaccine appointment several days in advance- which made no difference in expediency. OMG!…read moreThe entire store seemed short staffed. There were 3 people ahead of me who had been waiting more than 30 minutes. Unsure if they had appointments. Only 1 cashier who was challenged by more than simple tasks, but executed some of those well. Seems like they need staff who speak Spanish based on the clients and communication challenges I saw today. The drive thru window seemed to suck up staff time with numerous problems but staff were kind to everyone. However this caused everyone to have to wait. There were announcements about staff needed for customer service in various Departments. As I left there were customers waiting at the checkout counter nearest the door and no cashier was there. His store is in a busy area just off the interstate so possibly need more staff at lunchtime?

The person who picked up the phone was very rude. She didn't even let me talked or gave me a chance…read morewhen i tried to explained my insurance and then just put me on hold. So rude. Very unprofessional. Horrible experienced.

Consistently under filled medications 3 times now. At this point I have to consider it an…read moreintentionally malicious act. I've literally counted in my car a medication that is once a day, and gotten 20 where it should've been 30. I had to go back in. I've tried to support this small, local business through these errors but I think anyone could understand that it's often impossible to get a refill before your meds are scheduled to run out this many times in a row, as your doctor will assume negative of you and your intentions. I will not be returning and do not recommend anyone go here.