We have always loved going to Prime Butcher in Windham -- it's one of our go-to spots, especially…read moresince my husband is a total carnivore and appreciates great quality meat. Last week, for the first time ever, we ended up with a steak that just wasn't up to their usual standard. Honestly, it's so rare for them that we didn't think much of it, but my husband stopped in today and mentioned it. What happened next is exactly why we keep going back. They didn't just acknowledge it -- they went above and beyond. They replaced it with a free NY strip steak, and on top of that gave us Prime Butcher playing cards and a big bottle of their "Everything" seasoning. Completely unexpected and absolutely appreciated. That kind of customer service is hard to find these days. They didn't have to do any of that, but they did -- and it speaks volumes about who they are. The manager and staff are always smiling, cracking jokes, and just genuinely good, down-to-earth people. And the meat? Always beyond delicious -- you won't find better anywhere else. We'll definitely continue to be regulars. If you haven't been yet, you're missing out.

Everyone was so pleasant and knowledgeable. Everything we tried was absolutely delicious. Can't…read morewait to go back! We'll definitely become regulars!

Marinated Steak tips with Mac & cheese were exceptional. Butcher Shop had too many choices of…read moresausage, flavored burgers

We didn't mind the wait. The steak was good. I asked for mine butterflies and well done. I was…read moretold they don't butterfly the steaks. I believe you should be able to order your steak cooked the way you like it. They ran out of biscuits. Then they sat us in a hallway with tables, where the waitresses are walking by with dirty dishes. Guess they want as much money as possible. By the was the steak cost 45 dollars. Won't be back!!!

This place is 12 stars!!! Wonderful beef, haven't had a bad cut of beef yet!!! And the owners are…read moreso very friendly! Prices are spot on also!!! The service is incredible. The store is very clean and the prices are so reasonable for a small town butcher.

The greeting from everyone behind the counter is with a smile, good to see these days. I have been…read morehere a few times and have ordered the Roast beef sub each time, an Italian Sub once and the Beef Chili twice. This store is consistent. Not too much mayo on the Roast beef and I am overwhelmed with the amount of beef that is put into the sandwich. The beef was super tender, very tasty and not bleeding. It's so good to see you get what you pay for here, they put local sub shops to shame. The Italian sub was just as awesome and it was made with generous portions as well. The chili is saturated with beef and has a heat that sneaks up on you. The store is eye pleasing with a variety of groceries including fresh protein, frozen meals, sauce, salads and more. I'll be back with a little bit more cash for something from the shelf. Worth the trip.

The best chili I've ever had. This guy is a genius. The steak tips are insane. Take all…read morerecommendations when you go in. You won't be disappointed.

Extremely well organized and as soon as I walked in, the guys were so friendly and attentive. Was…read morein and out in 5 min. two days before Thanksgiving and my lamb rack came out wonderful! Will make this my go-to butcher shop.

Great family owned butchery !!! Super nice people, immaculate and well decorated establishment!…read moreTry the steakhouse tips!!! Highly recommend!!

The Jay's Sweet Heat chicken thighs are delicious especially served with baked sweet potatoes. The…read morecombination of the flavors is a match made in heaven.

Overpriced, mediocre selection, low quality prepared foods, kids running around acting crazy all…read morethe time. The location is convenient for me so unfortunately I will continue to go.

Delicious roast beef Isreali salad…read more Cole slaw etc Better prices than new York Go early if you need challah Nice people who work here

Great tips! Selection was thin they are getting ready to move to a new location. These guys have…read moregreat offerings I do wish they would have mango chicken more often though!

I just moved to west of Andover, and butchere-wise, I've been to BB and Eva's. I was looking for…read moreBeef back ribs to smoke and grill. No one knew what I was looking for, asking if spareribs were the same as back ribs. Except Haverhill Beef, they were straight forward and understood exactly what I was looking for. The only thing was the beef back ribs they had were frozen. Ok, my smoking was a 6-8 hour job so what was overnight to defrost. Bought 7# to test drive the ribs and also my new smoker. These were the very very best I've ever bought or cooked! They have a full array of marinated steak tips and different cuts of chicken, which I will be back for. They also have a number of made-in-house sausages, which I will definitely back for. I held back 1-star due to parking, which is near impossible on the street. They do have a public lot a half block behind them.