Never again. The lady swiped all of my brows off after I'd asked for just a clean up. She just shrugged her shoulders after she'd realized that she messed up and I was forced to pay the full price. read more

Heena Salon-McKinney - The lighter spots are where I used to have hair. I hate this place. - Skin Care Near Me - McKinney, Texas

I am writing to share my recent experience during my full hands and full legs waxing appointment today. Unfortunately, I am quite disappointed with the service I received. This is not the first time -- I have had a similar experience with the same staff member on the past two occasions as well. Today, I was not expecting to be assigned to her again, but I was. The staff member (wearing a red T-shirt and glasses) used hot wax even after I clearly mentioned twice that I was uncomfortable with it. The first time my concern was ignored, and the second time I was told that my skin was not burning and that it was fine. However, my skin is now extremely red and experiencing a burning sensation. Additionally, the service felt rushed. Several patches were skipped, and it seemed as though there was a hurry to move on to the next customer. As a paying customer, I expect proper attention and care during my appointment. When I requested after-wax care such as oil or aloe vera gel, I was told that none was available. Post-wax care is very important, especially when the skin is sensitive. I believe it would be helpful if service quality and customer care were monitored more closely. Ensuring that clients feel heard and properly attended to should be a priority. I hope you will take this feedback seriously and look into the matter to improve future customer experiences. read more

Service could have been a lot better if they would have just communicated with me, but instead they communicated with each other in a different language, and then the owner came over and was very rude. I have been here a couple of times before with my daughter and had a decent experience. Today was very upsetting. I gave two stars because two of the employees were nice. Customer service is lacking. read more

I got my eyebrows threaded here for $5 mind you that's the price if you pay with cash if you're paying with card it's an up charge of $1 I went on a saturday afternoon the wait was not bad but the service itself was pretty bad. They use to dust off the hairs with a brush and even apply aloe vera on the waxed/threaded area but now they just let you walk out with the hairs on your face and onto the next customer. Also most employees like to do a second pass I assume if any hairs missed, if you have sensitive skin go to a professional the thread will cut you! read more

Heena Salon-McKinney - eyebrow - Skin Care Near Me - McKinney, Texas

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I will NEVER EVER GO BACK HERE! They just give anyone thread and let them pull off all ur hair with not a thought in their minds. They are filthy and rude! They don't give discounts if they mess up they just have you leaving upset! I will continue to post on here until this place is SHUT DOWN!!!! I wish I could give 0 stars! read more

I came in for the first time to get my face threaded and within 2 days my face looked like this. The lady who threaded my face wiped aloe Vera on it but didn't give me any instructions about there potentially being a reaction. I came back today for advice on what to do and they were zero help informing me of why my face reacted like this. The only advice I got was "Don't put anything on it except ice". I'm two days into following my same skincare routine and this would've been helpful to know in advance. I will never come back here and don't recommend this place. This is the height of lack of professionalism to neither tell me what to expect (they knew I never got my face threaded before) and to have no helpful advice on what I can do or what kind of reaction this is. I'm disappointed and I'm embarrassed to walk around like this with no idea how long it will last. read more

Heena Salon-McKinney - Face 2 days after having it threaded here at Heena salon - Skin Care Near Me - McKinney, Texas

Got hair? Best prices on threading... hands down. Ladies are nice and clean with their services. Don't go on the weekend unless you don't mind waiting for about an hour #NotKidding You don't wait to wait an hour listening to a television that is not in English. (Personally I don't mind, I'm Asian decent,too) nut many patrons do kind. Food station or home improvement station will keep thing neutral. Great job! read more

Very unprofessional and rude people. Owner was not welcoming and Manju was also the same. She did a very poor job. They charged $20 for eyebrow and upper lips. Not recommended for people who are looking for good service. read more

Toxic, Unhygienic, Disrespectful! First of all, the female manager is so rude and full of attitude. Second, every time I go there they charge me different depending on who is charging and how much they like you. Third, they treat you based on your color. If they are free, they treat u better but if they are busy, the manager will be so loud, rude and will try to embarrass you. The only reason I was going there it was on my way but after today, I prefer to go couple of miles extra and get better treatment and I am glad I found a much better place. Last but not least, the female supervisor with glasses treats her subordinates like slaves and will ask them to go grab water, tea and all very personal tasks like she is a queen and everyone else is there to serve her. Unfortunately, they also listen to her to save their jobs. Highly condemn and criticize this place. Please don't go there unless u can take that lady's attitude and unfortunately I cannot stand her anymore. read more

I don't know why I even bother reviewing this place. It's like pin the tail on the donkey: Depending on which kid does it, it's all really chance anyway. This place is like dating a bipolar guy named Doug. One day, Doug loves your Cat Snickerdoodle. He even bought it those cool catnip treats from Petco. Then two weeks later he's all "It's either me or Doodles." Later Doug. It was real. Some people come here specifically for the younger chick with the frizzy hair. I typically don't get her thank God. Unfortunately I did last week. She began by asking me how my mom was, which was jarring because A. My mom was murdered when I was two. I looked at her like "OMG DO YOU KNOW WHO DID IT????" B. There's a chick I call "Mom" but she's whiter than a sheet and has never ever been here. No way in Hell. So I when I called her out she said I looked like someone else. Guess we Pakistani half breeds all look alike lol. Whatever. Usually the lady who runs this place does my eyebrows and sideburns for $7. That includes trimming my eyebrows. This chick barely did my eyebrows, didn't trim them, did a piss poor job on my sideburns. She didn't give me a mirror. I had to get one. I pointed out that she left hair. She hurried and removed it. Still, no trimming, no aloe, nothing. Said it was now $10. Left $10 in cash. There's your tip. I swear. If you are going to blatantly overcharge (sideburns aren't $6 sweetheart) then take it out on your tip) be my guest. It's really the only place in Mckinney to get threading done. It's hit or miss though depending on who you get. I find the younger girl there doesn't usually do the best job. The environment can be scary for a newbie, but trust me here: the Indian telenovela on the TV and funky inscence smell are apart of any good threading place. Heads up: even if you come in to just get your eyebrows done, they will always ask you about your upper lip. Even if you've got no hair there, they will make you believe you've got a Tom Selleck going on. Be prepared for the up sell. Price is $4 cash, $5 if credit card, making it by far the cheapest around. They do henna and facials but I can't vouch for all that. read more

Heena Salon-McKinney - Clean shop - Skin Care Near Me - McKinney, Texas

Everytime I come to this place they somehow always tend to pull on my nose piercing with the string. I've gone to other places & they've never done it or gone near my nose piercing. It's obvious they are so careless. I also feel like they are thinning out my eyebrow so much more than I use to have it. I'm staying away from this place read more

I just left Henna Salon in McKinney with one red eye and feeling insulted. I had individual lashes installed. It seems the technician was either new or inexperienced. The glue from the lashes scratched my left badly. Another technician spoke roughly to the first technician and then to me regarding how I should let the technician know what size lashes I would like from the beginning. I initially stated I wanted medium lashes. Another technician suggested short since I have few natural lashes. After the technician installed the lashes on my right eye, I asked for a mirror. I didn't like the smaller lashes, so I asked for the medium lashes. Instead of removing the smaller lashes the technician added medium lashes in between the smaller lashes which scratched my left eye. To add injury to insult, as I previously stated, the second technician told me condescendingly, "It's not a matter of suggesting anything. Whatever size we start with we must continue with!" Whatever happened to customer satisfaction. I left the salon feeling really bad and with a red blood- shot eye to boot! I can seldom afford getting lashes because I am on a modest fixed income. It's quite a treat for me to even afford the lashes. I hope no one else is made to feel as bad as I for trying to look pretty. read more

Quick, affordable, professional threading spot in McKinney. When you walk in, you grab a number and wait in one of the folding chairs as the sounds of the Bollywood music videos play in the background. Business is good and you can expect a 10-15 min wait during peak times. Luckily there are several stylists and they'll call out numbers so you know when it's your turn. The ladies know what they're doing and in less than 5 min you'll be ready to go. That being said, they aee careful and detail oriented and happy to do touch ups as you see fit. $4 cash and $5 with card - you really can't beat that price. They offer eyebrow tinting for $15 - maybe ill try that next time. read more

Heena Salon-McKinney - Dec 2017 prices - Skin Care Near Me - McKinney, Texas

They do a great job for a very reasonable price, and you can use your card with a $10 minimum purchase but they wont let you do tips on the card so bring a few dollars cash to tip your lady! I've had several very good experiences here, and only one less than great experience. I'll keep going though and just go with the ladies I know are great (the younger ones)! Great place! read more

So bad bad bad!!! 3rd chair women she use globe multiples use i was afraid but i try to thread my eyebrows. It was so bed my eyebrows can't fix my self. Its like zigzag. I was crying... Don't go anyone... read more

I went to this place for eyelashes tinting and the lady got the color inside my eye, when she noticed she start putting water on it. My eye turned really red and absolutely painful for several days. Never coming back. read more

Me and my friends went to have our lashes done and the result was HORRIBLE. She ran out of small lashes and had use long ones so they were uneven. When I asked for refund that they looked terrible and to remove them they denied. Do not get lashes here pay extra money to get them done by professional. read more

DO NOT get the eyelashes extensions here. The lady uses Super Glue type of glue and her utensils are not sterile. Judy does a great job with threading and tinting eyebrows. However, for waxing they use the same stick on every customer. This is extremely unsanitary. read more

The go here because its cheap fast and gets the job done. The staff seems friendly, but rarely say anything to me. They are good at their iob, even though sometimes its a little rough for me sometimes. If you pay in cash, its cheaper than using a card.. read more

There were dead bugs everywhere and the lady who waxed me was on the phone the entire time. I came for a Brazilian and she left hair unwaxed then proceeded to charge me $40 for an unfinished job. read more

Heena has been my go to threading spot in Dallas. The prices are incredibly affordable and there isn't usually a super long wait, but I think that just depends on when you go. When there is a line, you grab a number like you're at a deli and you wait for your number to be called. There isn't much organization to check on numbers though, so someone could easily skip ahead if patrons weren't paying attention. I don't have a regular lady that does my brows and I've left satisfied. I can't speak to their other services, but I definitely would recommend them for threading. read more

I've been coming for the last 6 years. My last two Ladies have now left. Sad sad, but what gets me every time is that they NEVER sanitize their seats after one goes. Also when did it become sanitary to use the same wooden stick to wax everyone? Eye brows, lip, or bet yet WHOLE FACE? Yuck The once tried lashes had been applied with hair glue. My eyes lids became swollen allergic reaction. No one sanitizes their hands. The Hispanic lady that does the waxing has great conversation. But.... The waxing room needs to be sanitized as well. The way everyone walks out so fast and then next one goes directly inside. This used to be the spot. The OWNER has that sits in the first station has let the shop go down. It's often packed on Saturdays. So never go on a Saturday. read more

I took my daughter to get a heena tattoo. VERY blah personalities in this salon. So to start, my daughter chose a pretty design from a picture on the internet. The lady could not speak ANY English and had to ask another lady to help out when we spoke to her....she was not much help either as she was not able to even clearly ask if I was paying with a credit card or cash. The work of the tattoo was messy and not even close to what we asked for. Instead of $10 it was $24. I will say that the threading the women were doing on the customers did seem to be a pretty good job. I will not be back to a place that can not speak clear English and has such poor attitudes. read more

Yesterday was my first time at this place! Wow my eyebrows have never looked so amazing! I'm a cosmetologist so I'm picky. Threading always hurts to me but this was by far the fastest and least painful! I got my brows tinted as well and she used a paintbrush and actually lined my brows and made them look soooo amazing! I don't want to ever go anywhere else Manju was amazing!!!! read more

not very great service! tend to close way too early than what is listed on the door. very passive aggressive and don't make much conversation. depending on who is giving you service will determine if they are nice or not! read more

My eyebrows look amazing, and it only cost $4! The owner was really helpful and did a great job on my brows, she corrected a previous bad job and really took the time to make them look great again. (McKinney location) read more

The service was okay , but when I went in to get my eyebrows tinted they didn't even ask what color I wanted , they gave me a regular brown even though my eyebrows are black , then whipped it off and put a weird light brown color in one spot and wasn't even fully covering the brow , after they sent me home WITH THE STUFF STILL ON IT ! I went home and waited a hour and proceeded to whip the rest of the stuff off and the result was terrible! It's not even fully covered! Or even andIt's all splotchy! I'm pissed ! Never go there ever place is so shitty! read more

Heena Salon-McKinney - Skin Care Near Me - McKinney, Texas

Excellent service! I love this place and they always do a fantastic job threading my eyebrows!

I've been going to this place on and off for years (because of cities I lived in no other reason). I've yet to be disappointed in the way I am treated here. All the ladies are kind, they stay busy but stay quick. I'm never in there longer than an hour regardless of what I'm getting done. Also another thing, I genuinely feel like you can't beat these prices. Try it out! These ladies have your best interest at heart and always willing to start a convo if. read more

The first time I came here? PERFECT. It was my first time getting my eyebrows threaded and she made them look amazing. I was very happy with them. Second time I came, it was a younger girl. she completely messed up my eyebrows. I have naturally thick eyebrows and are really easy to work with. I have people compliment my eyebrows all the time bc I used to get them waxed. Well anyways, second time I came? She made them way too thin and uneven. I left almost crying they were so bad. Haven't gone back since. I got them done in September. It's almost March and I'm still trying to get them to grow out the way they were. I really need to get them done before I go out of town and I'm very hesitant to go back.. I wish I remembered the lady that did them the first time. updated: went from 3 stars to one. I came back after being hesitant.. now they're very bad. she made them uneven. one is thinner than the other. one is higher up than the other. never coming back. read more

I only have my eyebrows & face threaded here. A plus is every employee does a great job. I also just started getting my eyebrows tinted & i LOVE it. I don't have to use any eyebrow pencil or any products for that. Having them tinted makes them look like I've used any eyebrow product. I'm 40 so every now & then there will be a grey hair. Having them tinted takes care of that issue!! I recommend this salon. I've tried other threading businesses & this is the best & the cheapest whether you pay with credit/debit card or cash. The prices are less if you pay with cash, but it's not a big difference. Highly recommend!! read more

They did my lashes and got them done in no time! they where super kind and clean as well! legit will be going back!!

I got my eyelashes done here, the next day they ripped in half one side being droopy looking. I paid $40 for my eyelashes then I came back to get them fixed due to the them ripping and they wanted me to pay $12 to get them fixed the lady was rude and said their only meant to last 1 week. I always get them done at SEVA and they do a great job and last about two weeks. This place is cheap but you paying for a bad service eyebrow threading here hurts to the point of making me cry. I had a friend who tinted her eyelashes and for chemical burns lady's be aware of this place it's not what it seems! Be careful! read more

I've been coming here regularly for 3 years to get my eyebrows threaded and a Brazilian wax. I always get a nice threading experience from Chelsea and the best wax from Zenaida (Chelsea when Z is out). Today I went in and Menju was suggested to wax me. I said I'd come back tomorrow but they insisted. Menju made me feel so uncomfortable. I'm 9 months pregnant and was having and anxiety attack in the room. She told me to wait when I asked to sit up for a second and when I asked for water. I was literally sweating everywhere. In the middle of waxing me she asked me did I lose weight as she could tell from my skin!!! I asked her to stop waxing me and told her she was rude. Shen then tried to apologize. It wasn't genuine. I've never felt uncomfortable getting serviced here and this is my 2nd pregnancy since I've been coming here. The other 2 ladies has always made me feel comfortable and not different bc I'm pregnant; which is why I always came back. I told the guy manager about my experience as well. He asked me to excuse her and attempted to apologize for her. read more

Great service! Efficient service and great value. Highly recommend. Was able to get family members in same day and they were treated very nicely. read more

I went to get my eyebrows done and the lady offered eyebrow tinting . I always wanted to try it so I told her she can tint them but they came out too cakey and it didn't look very natural , and I got my eyelashes done because I had an event but the lady that did it didn't properly do them right , she didn't put tape on my lower lash line which made my top lashes and bottom lashes stick together and she did them with my eyes open. Saying it was eaiser for her but it only irritated my eye. I payed $50 for all services still gave them a tip because Im respectful but they didn't even offer to discount my price or nothing I wish I would've seen the reviews before I came here will never come back again read more

Love this place! The prices are low, and services are great! They always do a wonderful job, I highly recommend checking them out! read more

Any time I need to get my eyebrows done, this is where I go. It's affordable, fast, and they do an amazing job! I got my eyebrows threaded and tinted and they look better than ever. Thanks! read more

Really upset with this salon. I've come here multiple times and get the same thing done every time. First time I came it was $12, next time I came $15 and today I came it's $20. The owner is really greedy and is like oh no we'd never charge less than $15. Um yes you do when I came here previously. Not only that, she has the audacity to tell me to get my eyebrows done. That's my choice, not for you to look at me in distaste and tell me that. So unprofessional. She sits on her phone and waits to speak with you when it's convenient for her. Also, I told the lady multiple times to not do a specific area and she still did. And she left patches of hair. Definitely not returning. Will go to the Frisco location where the owner and employees are much nicer. read more

I came in today to get my underarms waxed, and quickly was taken to a private room, with a woman with very curly hair who did not introduce herself. I removed my shirt to allow the technician to wax my underarms. After applying the wax and ripping the strip off, more than half of the hair remained on my underarms. The technician continued to wax my arms over and over, making my skin raw and irritated. She applied wax to my underarms 5 different times and, using the same strip to remove the hair, ripped the strip off 10 times. She then left to get thread to remove the rest of the hair, even after waxing the area 5 times over, and left the door open. Had anyone walked past they could have seen me topless laying down with baby powder covering my underarms. Not only did this strike me as unprofessional but disrespectful of my personal privacy. She came back and threaded my underarms attempting to remove the remaining hairs, however in the process she cut me and broke my skin in several different areas. After 5 minutes of wiping and threading she told me the process was finished. I looked at the area to see more than 100 hairs left on my now swollen and blood red underarms. This was by far the most unprofessional and worst experience I've ever had with waxing. I could have done a much better job myself and would not only avoid going near there again but warn others as well. I'm writing this review after trying to clean up the many hairs left, however my underarms are still so irritated and red that the pain was unbearable. I would rate this experience less than 1 star if I could. read more