Horrible service waited on my car for 3 weeks and knew it was totaled the 3rd day after dropping it…read moreoff. They also had a big issue putting my car back together Sergio the owner was the biggest hassle with him huffing in my ear on the phone after asking the progress on my car. They didn't seem they valued my car in any way and had gorillas going at my car ripping things off of it. Also rally lights cut off and thrown in the back when they didn't need to touch the hood and if you're going to touch them put them back. Just glad they didn't throw those away like the pieces of my front bumper that were still good. Horrible service would not recommend this shop a day in my life!!!

Initial impressions was excellent explaining though my damage was just minor there may be more…read moredamage which they would not know until it was taken apart which would increase turnaround time. I decided to take the car with me while they ordered parts assuming there would be no other damages that would need to be repaired as well. They told me it would take 2-3 days to get parts in as Hyundai tends to overnight parts. A week goes by and parts still haven't arrived so I call and they tell me wrong parts were ordered, with my schedule I had to wait another week to find out if the parts came in and when I can drop off. Finally they come in and when I dropped the vehicle off they told me again 2-3 days but throughout the next 2 weeks they gave me excuse after excuse such as wrong part again (which blows my mind since the insurance paperwork says exactly what part number needs to be ordered) and their tech doesn't want to come in and even as they were finishing it they told me after washing the car off that they noticed the headlight has water in it AND HAD TO ORDER ANOTHER REPLACEMENT PART. After taking a look at other reviewers this seems to be a common complaint so if you value time don't waste it here. They are lazy and will drag you through a mess of lies one after the other. Oh I wish this drops the rating much lower to reflect how shady they actually are.

Response was quick, provided service details, quote and payments options…read more Arrived on scheduled time to pickup the car, delivered the car at destination promptly. Service charges were reasonable for 6 miles drive with flatbed towing option.

I could not recommend a better towing service. They were honest, responsive, on time and great…read morepricing! I called and got a tow promptly, no issues and super professional.

Went in for an estimate for a minor collision repair, 2 days later came out with a like new quarter…read morepanel. Very solid customer service, all funny and caring folks. They'll work with you to satisfy as much as they can. The pricing wasn't bad at all. After stopping by a few other body shop locations in the Fredericksburg area, I decided with these guys strictly for their attitude, care to attention, and super reasonable pricing compared to others. If you're in the look for body work service, at least give these guys a look. I promise you won't be disappointed. Ask for Mike!

What a wonderful experience. My 2026 Volvo was hit in a parking lot and of course no one stayed…read more The car had 1000 miles on it! Got a couple of quotes but ended up here. While they are a used car lot, their body shop was amazing. Mario did a great job fixing up my baby and got the scratches out. Delivered it back to me sparkly clean! Thank you!

Great service! Fast, friendly and reasonable. Highly recommend their services if you have a hybrid…read moreor electric vehicle. They are pretty knowledgeable and look out for their customers,

Very nice people, fixed my issue, let me leave the car for a week, while I was away on business,…read moredid a great job.

needed a custom turbo exhaust pipe fabricated in less than a week and they made it happen for me…read more high quality work and customer service!

Yea 950$ for a carbon cleaning is robbery. Could never recommend these guys when they are charging…read moredouble the usual rate for routine maintenance.

I'm the owner of a small business (LLC) and I am the only employee. I drive an older Isuzu box…read moretruck. I took it here to get king pins and an alignment. Price was $1,100.00 which was great. Their motto is "Let us make your truck great again". 18 months later, I took my personal Ford F250 , that I had been working on for three months in my garage on jack stands, doing a mini-restoration lol. I personally replaced all suspension components other than the inner and outer tie rod ends, sleeves, and center link. I took it here and asked for an alignment and an estimate on those items and the right front spring because the truck always sat a little low on that side. I've owned the truck for 15 years. Zack says ballparkish $800 or so for all. One week later I find out the bill is $1,200!! I about had a heart attack! And that's without my spring being fixed. I asked Steve what work was performed to acquire $1,200? His reply to me, while slapping his hand down HARD on the counter "check the prices at a dealer ". I'm thinking to myself the parts are only $500 and the alignment is $100. I asked how could this be so expensive. As he slapped his hand down hard on the counter for a second time, he says I had two men working for two hours on your truck. As I'm struggling to keep my cool, I said two men for two hours to replace tie rods ends on a Ford F250?! I felt taken advantage of as I was not called about the price increase before any work was performed. So ... he said he would reduce the price by $90.00 . "WOW , really?! "At this point I had no choice but to pay the bill so I could get my truck back. To sum it up I find it somewhat ridiculous that it would take two experienced alignment techs two hours each ($400) plus an additional 1 hour for alignment ($100) = $500 to install tie rods and complete an alignment on a Ford F250. Also, upon inspecting my truck when I arrived home, I found greasy fingerprints and hand mark smudges on my brand new tires and brand new white wagon wheel rims and several other places on the paint and chrome front bumper. As my was truck freshly washed and tires and rims installed before leaving it in their care. Highly disappointed with the quality and customer service. Bobby Russell

I took my van to Manassas spring alignment to be a aligned they made me drop it off so when I…read morepicked it up, they said it was done. I took it home Friday evening Monday morning. I tried to drive to work. I got 1/2 a mile and the ball joint came apart. I had it towed to my normal garage, they put all new ball joints in it. I took it back to them. They said they couldn't line it up. All the ball joints were loose. they said they lined up before the ball joint fell apart. My mechanic says they never looked at it. I wouldn't take anything to these people. I'm in the process of speaking to a lawyer. You'll be hearing from me soon. I can't give them any stars

Showes up when he said he would. Very courteous and accommodating. Only waited a short timeread more

Such a great guy! I needed a tow, at rush hour, from…read moreOccoquan. On the initial phone call he was organized and professional while also frank and efficient. I was given a very good quote immediately, and an accurate estimate of how long it would take for him to get there. I'd called several towing companies previously for my car, and this was definitely the best of the bunch.

Had what I thought was a problem with my rear disk break. Took it in and was in and out in about 1…read morehour. Fantastic shop. My new go to.

Got a coupon off of Groupon for an oil change. Guys took us in right away. Launge area for…read morecustomers, clean restroom, TV, xbox in case you come with kids, wifi, AC in hang out area, coffee, Great customer service. I love the old cars they are working on in the garage. Free 25 point visual inspection. Very please with the work. Very friendly, customer service oriented. if I am in the area again I will definitely swing by