The largest indoor mall on the big island since 1985…read more....... The Prince Kuhio Plaza has been the main shopping complex on the eastside of the big island which provides - restaurants/food court, banking services, dental services, veterinarian services, shopping, and entertainment for all of the Hawaii community, & visitors abroad. Situated in Hilo town, you can find this mall just about a 3.7 miles away from the Hilo International Airport. I haven't been to Prince Kuhio Plaza in ages, as I had stopped commuting to the Big Island on a regular basis, but when I did finally come to this complex for work recently, I noticed a few changes in the vendors at this shopping complex, for instance Sears is no longer here, and a TJ Maxx took over a very large portion of the shopping complex. For a list of vendors at the Prince Kuhio Plaza, check out this link - https://www.princekuhioplaza.com/en/visit/ As a bonus, directly across the street from this mall, you will also see Walmart, a Ross Dress for Less, Office Depot, Target, Safeway, Home Depot, and a few other vendors who provide food & banking services. The mall is clean & well kept, this used to be one of my favorite spots to go to watch movies, whenever I had to stay overnight in Hilo. Of course one cannot compare this mall to like Ala Moana Shopping Center on Oahu, but at least the big island has a pretty good mall that provides many types of services for the big island community.

I question their concern for customer safety at night. The lights in the parking lot are too dim…read more They need to invest in LED and brighten things up. I shouldn't need a flashlight to get to my car.

I've purchased at Yamada to support small business, especially during Covid. The quality is not…read moregreat - my sofa bed broke within 4 years. But I still went back today, again, to support small business. Wow, It was unbelievable how completely uninterested in helping me the salesman was. I don't know his name - he was taller, older, with a gold chain on his neck. Every question I asked was met with flat "I don't know" or "maybe in the next shipment". He was unhelpful, clearly did not care if I found what I was looking for or not. There are other local businesses that need support. Yamada definitely has had enough of mine.

The most terrible customer service I have received anywhere. I drove 70 miles from Kona side to…read morevisitvthe store and asked to use the restroom. I was told that the owners had a strict policy of not allowing this and I should walk down the road to the KTA. Of course I walked out of the store and didn't return. If a store has "policies" that are so blatantly inconsiderate of customer needs, imagine what to expect if one ever has an issue after sales.

Great selection when the store is stocked. Unfortunately this place is so busy a lot of times they…read moreare out of what you're looking for. This store has become to small for the amount of people that shop here they definitely need to build or squire another location on the east side closer to Puna or build a larger store so the shortages are addressed. Closing at 11pm is very inconvenient they should be open 5am-12am.

Enjoy shopping at Walmart-prices very reasonable. They…read moreprovide a lot if Customer Service and always something new-they tend to customers needs.....

They discriminate against handicap shoppers at this location. Wheelchair bound are stuck in their…read morevehicles. They no longer allow the motorized arts out into handicap parking. For those suggesting I call, I did. Acting store manager refused to allow my Keiki and even my wife from bringing one out to me. I lived w shopping here before now no longer. Walmart in Hilo did the same. They're owned by FEMA (Hilo Walmart) so apparently FEMA & whoever owns Target don't care a lot for their disabled customers. Long time customer lost out of discrimination against ADA.

This Target is so terrible I feel I must wait. Firstly, my Donor's Choose TV... I had to buy a TV…read morethrough Target because no one would ship a 75" TV to my classroom. It was a donation from the Benioff's to DOE and it takes a ton of work to do the requests. No one would ever, ever, ever, ever, ever, ever, ever, ever, ever,e ver, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever answer the phone to check stock. I tried to pick it up at the store. I live an hour and 10 minutes away. Order cancelled because, although the website said it was there, it wasn't, so the system cancels but did not notify anyone at Donor's Choose or me. THIS HAPPENED FOUR TIMES, FOUR DRIVES TO KONA AT $40 A POP. I spoke with two floor and one customer service manager and those ding dongs absolutely would not hold the PAID FOR TV until I came to get it because I had already spent $160 of my money, not my school's to pick it up. They just could not figure it out, It took me over an hour to get a store manager to agree to keep his eye out and then put it in his office so it wouldn't get sold. That never happened. It was in the back with all of the other stuff in the back. Luckily, I came back the next day, so $200 in gas. Such a ghetto organization. Shameful how poor the customer service is. It is so embarrasing because people from other places that understand how customer service works come to Kona and get to experience how stupid people are..... And another thing- I never buy food at Target because it is always expired. I happened to pick up a bag of popcorn on sale because I was hungry- Expired again and I didn't notice until half the bag was gone. Target, you should replace your managers and service people. They have failed miserably. No one should have to endure such stupidity. I already cancelled my card and I am boycotting due to your cancellation of Diversity and Equality, but people still gotta know that you are feeding them old, expired food.

Food is pretty good here and they have some good weekend sales on Kirkland items. No driving to Konaread more

I'm visiting from Oahu and was looking for a place to eat. Thank goodness for Yelp! We dragged our…read moreniece who lives here too. The place is basically a gas station, mini grocery store and take out. The lady working the cash register was super friendly and helpful. Unfortunately the guy who took our order wasn't - very short answers and impatient. It wasn't busy either. I was hoping the Yelp reviews weren't lying. It didn't take very long for our order to come - chicken katsu, boneless BBQ chicken and loco moco bowl. A different worker who called us was a 180° difference - very friendly and thoughtful! The katsu was perfectly made. Lightly crusted, but most importantly, not soaking in oil. My wife's BBQ chicken was very flavorful. No overpowering saltiness. The rice was SPOT ON! Perfectly moist! Our niece's loco was ono with a homemade patty, but the egg was too well done (yoke almost cooked through). I would definitely eat here again

I needed a watch battery right away while in port and they were able to take care of it right away.read more

My daughter was wanting a jade bracelet and we found a beautiful one at Bobs Jewelers. They were so…read morehelpful, my daughter tried on quite a few bracelets before we found the perfect one!

Walked in specifically looking for a recliner. It has to be on the smaller side, manual and not a…read morerocking chair. Elijah approached us and immediately showed us two chairs. My mother in law sat in both of them and liked the second one. We put it on hold to make to check other furniture stores. We went to a store down the street and they were closed even tho it said they were open, the next one didn't have a smaller chair. We went back the next day to purchase the chair. The ladies at the front assisted us and it was the most easiest and fastest furniture purchase we made. The price was also very good! I am so happy that my MIL will be comfortable in her new chair!

A nice place to buy good quality furnitures. Good Customer Service and very knowledgeable. A…read moresalesperson name Jaden help us choose the bed we needed to buy. He is very attentive, very nice fellow who gives his all to assist you with a pretty smile. Another salesperson name Gerence "Geri"also work with Jaden together to make it easier for our purchase. She made our day assisting us in everything what we needed and help us save money for suggesting some sales which is so great. Really appreciate this two for their hard work... thank you both for all the help. Wes/Ella

My go-to grocery store. They cater to the local community and support the local community. I love…read morebeing able to make it my first stop in the morning to get breakfast, lunch and groceries for home later. Sometimes prices are a bit high for certain items, but if you watch for sales, they aren't too bad! I shop at KTA at least 3-4 times a week.

Way bigger than the downtown location, plus they have a selection of Two Ladies mochi just like…read moredowntown. Checkout was a little backed up but not bad. Plenty parking. Big selection. Decent prices. Everything you need in a market. Also got some perfectly yellow local bananas - back on Oahu, it seems like all the apple bananas are greener-than-green and take 10+ days to ripen. We were able to tear into these in the car!

Costco is always a must anywhere we travel. This location is also near the airport and near the…read morehotel we were staying at. We were staying for 6 days in a condo type hotel and decided to cook most of our meals so we got the necessary items and some items we couldn't find back home. We also came here often to fuel for gas for all of our excursions which just so happened to be on the other side of the island. This location is spacious and we always got in and out quick.

I love Costco in Hawaii. Any island. Never a disappointment. We came here to browse and pick up…read morequick food before our flight. They have great local items. I've purchased their Costco cooler bag before from here on a previous trip. Ordering food took a long time. They take the time to get you your order. I mean it's island time. Just make sure to order at kiosk first. The guy before us did not and he waited so long. If you want to purchase at window, make sure you are in correct line. This Costco has never been busy when we have visited. It's busy enough but not crowded at all.

After a disappointing experience at a nearby restaurant, I walked to this grocery store. The only…read morereal vegan breakfast option on the hot bar was potato wedges, and they had some cold vegan food nearby that didn't look great either. So I opted to get this, which was also mid. Better than nothing, though.

45 minutes for two sandwiches and a smoothie with no one else in line; Chinese looking aunty with…read morebackward hat arguing with Filipino aunties about training and what who trained who and who knows more. They left my food on the back counter where I could not get to then kept arguing in the back. Nice Hawaiian girl thankfully came by and gave me my food.