Emailed them a few times have gotten 1 response. Emailed them a referral and insurance and my…read morecontact info and No response. Called and phone just rings. Does anyone work here???

Highly recommended by a developmental pediatrician with high expectations…read more My daughter has received PT/OT services from Carrico for about 2 years. I could not say enough about how happy we are with all the staffs and especially Maria (PT). She is so compassionate, dedicated, motivated to help and has a wonderful manner. Rest of the staff always made an effort to make all of us feel comfortable and welcomed. The entire staff exceeded my expectations which is not always easy. If you are looking for a pediatric therapy provider, this is the place you need to call first.

Speech therapy: We have been meeting with Michelle for about…read more6 months now and it's amazing how much our 2yr old has improved on how much language but also the pronunciation of words. We saw 3 or 4 speech therapist before her and suddenly he's 95% on board with participating while practicing new skill and he was 0% participating with the other ones. So grateful we got paired with her, she pushes him the perfect amount for him and that changes by the moment constantly reading him and seeing what he's up to in each moment while not letting him avoid practice all together. I also really appreciate the guidance on things we can practice and model at home to boost our progress.

Our 2 year old son has been meeting with Michelle for about 7 months now for Speech Therapy. It's…read morebeen a great experience and our son has significantly improved his vocabulary and pronunciation. Michelle has been very helpful and knowledgeable when working with our son. We can't thank her enough!!

I have been bringing my toddler for the last two months. Wow what an amazing difference in her…read moreplay, verbal, and mechanical skills. My baby is soon going to graduate. They also taught me skills to further assist my baby. Thank you si much for going above and beyond for my

In April 2020, I had a pre-mature baby and was referred to WeeFun by the Pomona Regional Center…read more Fiona came to my house a week after my son was discharged from the NICU and she was a Godsend to my husband and I. We were first time parents during COVID and did not have a village to support us in taking care of our newborn. Fiona referred me to a lactation nurse that was so supportive and provided detailed guidance on breastfeeding. Fiona worked on my son's torticollis and feeding issues in the beginning. As he got older, her therapists worked on his fine and gross motor skills. My son loved playing with Fiona and all the WeeFun therapists and graduated from the Regional Center last month when he turned 3. My son is a very happy, energetic, smart, animated, thriving toddler and we attribute his growth to WeeFun and the love, compassion, patience and care that they gave him. If you are looking for engaged, committed therapists to foster your child's development, WeeFun is the place to be!

I found physical therapy to be critical for my recovery from a tear in my calf muscles. Phil Ngo…read morecommunicated well and was patient with my questions, providing overall excellent care. The facility was clean with a constant eye on safety measures. The additional staff augmenting my PT were very helpful. Front desk was less than engaged with clients so checking in was sometimes lagged behind.

They are horrible at answering their phones! It's such a hard time getting in contact with them to…read moreeven reschedule appointments because they take forever to answer their phones. I spent a little over half an hour waiting for someone to answer their phones only to just give up. When I've walked into the facility, the front desk women are just speaking to one another and sipping on their drinks.

Brenda is wonderful!!! She worked with our son for about 8 months and he came such a long way! His…read morespeech is incredibly improved and she provided great instruction and tips on how we too could work with him and help his speech on a daily basis. She also tried to find games and activities that he liked - such as monster trucks, the beach, firetrucks, etc. I would absolutely recommend her to anyone!

Speech therapy is a good way to enhance your kid emotionally and helping them to talk, my daughter…read morehas a hard time to talk since she already 2year old , I was referred to regional center which is supporting the service. After 6 months in speech therapy my daughter start talking and more understanding, I really appreciate to the therapist ( Brenda, Sarah,Liz) they are really nice to my daughter, thank

UPDATE: The owner reached out to me following my review directly ensuring that this is all being…read moretaken care of. I really appreciate it as the quality of therapy is top notch! I really didn't want to be forced to switch providers. DO NOT go to this provider if your insurance is out of network! We are very sad that we have to terminate services with our OT, Jessica, over issues with management and billing. This provider is out of network for us so our insurance is billed by the provider and the insurance sends us checks to turn over to the provider. All other out of network providers take the checks from us and that's that...very simple process. Wonderkind refuses and wants us to scan each individual check and EOB which is a long tedious process. When we first started getting checks, I would bring them to the front office. The front desk would be like "oh don't pay now or give them to us now, we may have to invoice you for each one." It took them MONTHS to get this process straight. I had to bug them to try to make payments! Fast forward a few months later, I'm now being harassed for payments because "we cant pay our therapists." That's not my problem when your billing department FAILED to collect proper payments for MONTHS! I've sent over all the insurance checks I have and I'm being harassed with repeated square invoices for thousands because "according to the insurance these payments have been remitted." I've repeated to them that I don't have the checks! My suspicion is that they take forever to actually bill the insurance, the insurance takes their time to cut the checks and Wonderkind is harassing me so that I just pay everything up front. I am a mom of TWO special needs children. I don't have the time or space to continuously bug my insurance for checks. How long they take to pay is out of my control. I chose this provider because of the great reviews and they were nearby- I was willing to pay a little more for the convenience. It's all blown up in my face and I wouldn't recommend this facility to anybody- which is sad because the actual therapist is amazing.

So far no bad experiences with the therapist. My issue is with their schedule and communication…read moresystem. Here are some issues I've occurred. 1. I've been on a waitlist for an afternoon appointment since June. No follow up. I've given up and just kept my regular schedule. 2. They have an automated text reminder. 3 times I received it and emailed them to confirm because the therapist told me she'd be out that day. Once I showed up and was told their new therapist doesn't start until a week later. Despite me getting the reminder from them. 3. I called for a day of the week change and was told they need to confirm the therapist availability and that they'll call me back once it's confirmed. I never got that call. 4. I had some problems with FSA where their receipts aren't accepted and they told me they would change my receipt from ST to say speech therapy. That never happened. Anything schedule related I just settled and work around the day he has. As far as FSA I go in have have them print me a detailed itemized receipt. Overall if you need something done and they can do it then and there, it'll be done quick. Phones and emails gets answered quickly. And you get a fast response. The problem is with their follow up and follow through. Interesting for a place that teaches speech has poor communication themselves.

Kate is so Amazing with my Autistic adult son. So kind…read morepatient and professional. I would highly recommend, especially if your child uses a AAC device.

Our child received services with Simple Speech through Regional, when he aged out at 3 years old…read moreStefani was able to offer us an additional 6 months through a grant with a nonprofit. We're so Grateful to everyone at Simple Speech Therapy for helping our son with his speech development. We found the speech therapists to be dedicated, compassionate professionals.