They seem to have new owners there. Have dealt with them for over a decade. One of the owners…read moreretired. The buying prices have gone way down and selling prices have increased substantially. Has a whole new vibe inside. I definitely won't be returning here. It's a shame, I really enjoyed shopping and selling to them.

Mr. Tung was excellent. Prompt service, friendly, and professional. Gave me a fair price on gold…read morejewelry. Good repair job too. I highly recommend.

Quality of work was good. Job promised in 2-3 hours. It took…read more7 days. Price quoted was $179. Price charged was $249. Tried to return ring without box that it was dropped off in. Nice people, just disappointed in the overall experience as my fiance waited a week to wear the ring she was promised in a few hours.

They did a custom piece for me AND fixed a ring that had a stone fall out of for cheaper than what…read moreI was quoted for just the custom piece elsewhere in the mall. Very nice guy and puts up with you if you call them a bunch about when your stuff will be done.

I would give them zero stars if I could. The jeweler ran me back and forth like a messenger boy,…read moretrickling out his requirements one at a time instead of being upfront. I visited twice to have the loose stones set. Neither time did he mention needing grading certificates. On my second visit, he sent me all the way home to fetch my chains so he could measure the hardware for the bails. I pointed out that custom bails usually follow standard conventions to accommodate normal clasps, but he insisted. When I finally returned with the necklaces, he threw a brand-new curveball: he now demanded to see the stones' certificates. When I asked why he didn't mention this before sending me home, his only response was a dismissive, "I just need to see them." I asked what would happen if these were inherited or estate stones without paperwork, and he flatly said, "Sorry, I can't help you." If a jeweler is worried about stone breakage under pressure, evaluating the gem's integrity is supposed to be their job and expertise. To spring a rigid paperwork policy on a client after making them run errands is completely unprofessional. a nasty bully who is a total waste of time.

I just would like to say Boggs did a great job dipping my engagement ring & wedding band in…read morerhodium. I was told 1 week it was done in less than that. They called to say it was ready. A nice young lady bead there when I picked it up, very friendly. The price was very fair .

An excellent experience! I stopped in on a Wednesday around noon. I walked in. I did not have an…read moreappointment. I had a watch that had stopped working and was wondering if they would be able to fix it. They were super friendly and fixed the watch less than five minutes! They even set it back to the correct time which was very thoughtful.

Phenomenal family business with the utmost care and concern for your sentimental and most beloved…read morejewelry. I came here with a couple of watches to be sized and have the batteries replaced, it was a simplistic request but met with the utmost professionalism and care. I won't go anywhere to have my watches serviced. Additionally the custom jewelry and gems in this place are otherworldly and unique. I can't wait to propose and have Hayman provide our rings.

King Jewelers has truly earned a customer for life…read more When my husband and I first started ring shopping, we were upfront--we were just looking for pricing. Despite that, the team at King Jewelers welcomed us with kindness and zero pressure. They took the time to walk us through different diamond options, gave us honest and transparent quotes, and even sketched out a custom design based on exactly what I had envisioned. We left feeling informed, not pressured--something that's incredibly rare in the world of jewelry shopping. Shortly after, we visited my husband's family jeweler and had a completely different experience. The owners felt more like car salesmen--aggressive and pushy--and even with their so-called "friends and family" discount, the prices were identical to what we were quoted at King. I left that appointment in tears and told my husband right then: I was sold on King Jewelers. Months later, when we were finally ready to move forward, we went back--and to my surprise, they still had the original sketch on file. I had diamonds my father gave me when I was younger, and King Jewelers repurposed them into a completely custom ring. It was finished in under two weeks, and the craftsmanship is outstanding. Even better, with the leftover diamonds, Gabriel designed a beautiful necklace for me, and I had matching earrings made to wear on our wedding day. His skill is unmatched, and beyond that, he is genuinely kind and passionate about his work. You can tell he truly cares about every piece he touches and every customer who walks through the door. King Jewelers isn't just a jewelry store--it's a place where your most meaningful moments are treated with the care and respect they deserve. I will be going back to Gabriel and King Jewelers for the rest of my life.

Despite what 1 upset person commented - I'll never forget the genuine kindness this family owned…read morebusiness showed me in 2007 when my mom died while waiting for an organ transplant. This was when they were still outside of Nordstrom at International Mall. My dad had commissioned them to make a cross of silver with sapphires on it, and I brought in a small amount of her ashes to have them seal inside of it. They said I could always bring it in for cleaning when I was in town (I was in grad school at UF then). Whenever I came home to visit my dad I'd always walk in (no appointment) and ask if they could clean it while I walked around the mall. Not one single time did they ever NOT remember my name. It was one of those kindness' that you never forget over the years. I'm not married yet, but if I ever did get engaged, I'd request my future partner/fiancé to use them.

My experience with International Diamond Center has been incredibly frustrating and disappointing…read more I purchased a Verragio wedding band and what should have been an exciting process has turned into over four months of constant issues, delays, and poor communication. The most recent problem perfectly summarizes the experience. I was never contacted when my ring arrived. I had to call the store myself to find out it was there. When I called, I was then told there is now another issue with the ring and I cannot pick it up until possibly next week. Had someone simply called me when the ring arrived, as any competent business would, the issue could have been addressed sooner and I likely could have picked up my ring today. Instead, this is just another delay added to an already exhausting four-month process. The biggest issue throughout this entire experience has been communication. I repeatedly have to follow up myself for updates. Calls are not made when promised, and information is not proactively shared with customers. For a purchase of this price point, I expected professionalism, transparency, and basic customer service. Instead, the process has been stressful and poorly managed from start to finish. At this point, the experience has been so frustrating that I've honestly decided I don't even want the ring anymore. After months of problems and stress surrounding something that was supposed to be meaningful, it honestly just feels like bad luck attached to it now. A luxury jewelry purchase should feel exciting and special. Instead, this has been one of the most frustrating retail experiences I've ever had. I would strongly caution anyone considering a ring from International Diamond Center to think twice.

Didn't understand why my ring had to go in the back. Didn't understand that an emerald from Hong…read morek9ng was almost of no value

Honest, reliable and family-owned business. Great service. I have been using them for many years…read moreand will continue to use them.

They replaced my watch band in minutes. I'm heading back there today to get a new battery for…read moreanother watch. Great little watch store.

Everyone has been extremely knowledgeable and helpful. Prices are fair. I only use this store for…read moremy jewelry repairs.