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    Henry Chin's Auto Care

    4.5 (196 reviews)
    Closed 7:30 am - 5:00 pm
    Updated 3 months ago

    Services - Henry Chin's Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    8 More Services

    Oil changes

    Auto repairs

    Auto engine repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto transmission repair

    Routine automotive maintenance

    Transmission leak inspection

    Henry Chin's Auto Care Photos

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    Page 4 of 5

    Ask the Community - Henry Chin's Auto Care

    Review Highlights - Henry Chin's Auto Care

    Honest, great customer service and value, and Henry is just a good person helping out his customers.

    Mentioned in 12 reviews

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    Mizuki Auto

    Mizuki Auto

    4.8
    (83 reviews)

    really helped out my dead car battery nearby as a good samaritan let us borrow jumper cables…read moreinitially then came over later when that wasn't working. I got my car battery replaced quickly without any pressure to do so. thank you :) and great energy

    THE GOOD: This small…read moreshop is ran by a guy name Earl. Seems to have been in business for quite some time. I go to him on a Monday 10/20/25 for a smog diagnosis that he charged $95, about the standard price. He was able to complete the inspection and gave me a diagnosis back same day (approx. 4 hours total time). He offered a free throttle body clean because upon their inspection, the throttle was dirty and had a lot of carbon build up. I was notified the vehicle would be ready for pick up at 4:15PM, I told him I was going to be there 4:30PM. When I had arrived, earl was nice enough to wait around after they had closed for me to receive my vehicle. THE BAD: After I paid him for the diagnosis, he told me what was wrong and gave me the keys, then promptly left with a friend that was awaiting him. Right after I pulled off in my car, something was awfully wrong. The idle RPMS was sitting at almost 2K RPMS on a cold start and would come to about 1500-1900RPMS the entire time. As I was driving while hitting the gas you could hear what sounded like was a vacuum leak somewhere and car has some minor lost power. I call Earl immediately after, but he was already gone from the shop; Earl told me to just bring it in first thing in the morning. I bring the vehicle back to Earl on 10/21/25 a day later and present to him what had sounded like a vacuum leak. He was quick to check into but also VERY QUICK TO DENY RESPONSIBILITY. I told him that the vehicle was 110% not like this when I had brought it in and they definitely may have knocked a hose or two loose or something. They first told me they would not doing anything like that, and wanted to run a smoke down test in-front of me to check for vacuum leaks. I was told by Earl, they only took off the air intake boot to access the throttle body to spray carb cleaner and there's absolutely no way they caused any of the issues presented. They run the test, and there shows no leaks from the smoke. They also run a brake clean spray to see if it will choke the RPMs down (another method to check for vacuum leaks). We go for a couple of test drives back and forth, the mechanic that Earl has working for him, poor guys age is catching up to him and cannot hear a huge vacuum leak for his life. Earl claims to hear it as well, but cannot figure out what it is. Earl first blames the brake booster, and is adamantly asserting that he or his shop did not cause this. ***Earl THEN DISCOVERS A MISSING connection on my VSV, but the old mechanic claims it won't cause any vacuum leaks or noises and just caps it off.***. They then proceed to say the noise and high RPMS is an exhaust leak and show me where it is leaking. You can see exhaust smoke coming out the pipe right below the manifold but I wouldn't say it was sufficient enough to be causing such a vacuum leak noise. They adjudicate the issue is an exhaust leak, therefore, they did not cause it and cannot fix it anyways. It is worth mentioning I am not by any means a mechanic. I am what you call a garage monkey. I understand some concepts, but no way am I to be at the SUPPOSED level these guys are at. I have my doubts so I go home and take apart the air intake boot and further inspect the throttle body. There it is, lo and behold a vacuum line disconnected from the throttle body that was suppose to be connected the VSV. To summarize everything , Earl is a truthfully a honest guy it seems, but is seemingly incompetent on the work and guys working for him do rushed, shoddy, crude, messy work. It's not hard taking off an air intake boot and reconnecting all necessary hose lines back. Paid $95 for some problems they claim they didn't cause and don't believe the customer, ONLY to take it back home and undo the bad work they did. Crazy stuff and would not go back. Be wary of what you're doing here.

    Berkeley Bobs

    Berkeley Bobs

    4.4
    (117 reviews)

    I read your response, and I'd like to clear up a few things--because your version of events leaves…read moreout some key details and adds a few creative flourishes of its own. First, calling the issue a "phantom noise" is a bit ironic considering I provided not one, but two video recordings directly to Leo. Hard to call something imaginary when it's literally on video. Dismissing it that way doesn't make the problem go away--it just makes it seem like you weren't interested in acknowledging what I actually reported. Second, the radiator cap. You've now framed it as though catching this $5 part was some heroic save that justified the entire visit. Let's not pretend replacing a radiator cap is equivalent to diagnosing the issue I brought the car in for. As for communication: I paid for a diagnosis, I left with no diagnosis, and the noise continues. That's the entire story. Your response suggests my review was inaccurate, but the facts are straightforward: - I brought you evidence of the noise. - The noise was not diagnosed. - I was charged anyway. That's not miscommunication--that's a service that didn't deliver on what I paid for. I'm glad your technician looked the car over, but the work I requested wasn't completed. That's why I shared my experience, and I stand by it. Regards, Yonas

    Berkeley Bobs are first class auto repair! They did a very efficient and thorough job on my Toyota…read morePrius and did not try to upsell me anything that was not needed. Leo was a very nice guy and they are super honest. I highly recommend Berkeley Bobs!

    Henry Chin's Auto Care - autorepair - Updated June 2026

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