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    Henry Norman Hotel

    3.9 (80 reviews)
    ModerateHotels

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    Lobby
    Jenny V.

    Such a fun and trendy hotel! Came to BK for the weekend to attend a show and so glad we booked a room here! There's plenty of street parking and the hotel is very easy to locate. If your into the house club scene this is a perfect hotel to stay at since it's about 10min away from Avant Gardner. Front desk was very friendly and welcoming and before checking out they recommended some local coffee shops to stop at. There's a complimentary continental breakfast station which a nice little surprise. As far as our room goes, it was soooo spacious, clean, smelled really good, and it was quiet! We didn't hear any noise in the halls or from outside. I was really taken back by how much space there was and how high the ceilings were. Felt like we were renting a loft apartment as opposed to go staying in a hotel. If we are ever in the BK area again we will for sure be staying here again!

    City view from the deck.
    Julia P.

    We stayed here this summer. We were in one of the rooms on the ground floor. It was a really large room, especially for NYC. It was a little bit of a basement feel, but at the same time, nicely decorated. The hotel itself was nicely decorated as well, and the check-in staff and evening staff were really great. We really enjoyed using the outdoor deck space. We purchased a bottle of wine and were given glasses to take up with us. The view was really beautiful. If you don't mind doing a lot of walking (which I imagine you are ready for on a city adventure), the location is good, with quite a few options. However, I did have to take a star out for the check-out clerk. He was rude and snooty as we left 2 minutes (yes, literally only 2 minutes) past the checkout time on a Sunday. I don't think it was necessary, especially for an off the beaten path location like this, and it REALLY turned me off to this spot.

    Basement lounge
    Joe D.

    Beautiful space in a great location, walking distance to all sorts of cool stuff. The fourth floor rooftop rooms are very cool.

    Their rude messages to me.

    This hotel charged to stay even though I canceled and rebooked at their sister hotel, the Franklin guesthouse. They will not refund me and are sending me crazy messages on hotels.com. No one will call me back or make it right. I can't believe a business is allowed to treat people this way.

    The desk in my room
    Ramatoulai F.

    The decor is FABULOUS! I booked this room on expedia. It is Located in Williamsburg, which is very yuppie, and gentrified, so I must have received a discount. It is Located in an industrial neighborhood, so I heard trucks driving by all night. My room is also in the basement, when I would have preferred to be on the ground level. You have to put $250 on hold on your card, in case you order food or drinks at the hotel. It is a 19 minute-walk from Brooklyn Bowl. I was in town for a concert there. I could hear my neighbors at night also, AND smell the MJ they were smoking! Continental breakfast is from 8-10a. It's basically pastries.

    First night at hotel my daughter noticed what looked like blood spots on the floor and wall near the bed. The management moved us to another room. There was no apology, no follow-up to the incident.

    Maris F.

    This property looks gorgeous online. I booked a room via Booking.com for an upcoming birthday a month in advance. Today, a week before my stay I was called/texted multiple times by the hotel. When I called them back I was asked a series of questions and I was told that I would be staying at The Box hotel instead. When I asked why, the rep blamed it on COVID, stating that The Box is their sister hotel and that they move people there at their whim. I am familiar with The Box hotel and did not like any of the rooms available. I chose Henry Norman because I liked their setup and wanted their specific penthouse. It sounds like they are pulling the old switch-a-room trick. The rep stated that there are no rooms at the Henry Norman and that all guest are being moved. I find that hard to believe and if that is the case then remove the listing from Booking.com. I understand that companies are trying to recoup losses but tricking customers isn't the way to go about it. So much for my birthday staycation.

    Kitchen area
    Regina J.

    This hotel is located in Greenpoint- walking around there seemed to be a polish influence based on local businesses. The room was really big- think small studio- kitchenette, sofa area with flatscreen TV- It had these crazy high ceilings. This is a boutique hotels, so if you normally do large chains this is not for you. Also-(as noted in other reviews)- you do hear outside noise. It's located smack dab in the middle of a neighborhood with industrial buildings nearby- so there seemed to be traffic noises that happened pretty early and late. It was very clean and very comfortable. I loved the shampoo, lotion, conditioner, and shower gel setup- it contained essential oils and smelled great. It is away from the Manhattan area, so you need to know this going in, but the nearest subway(Nassau G rain) is about .4 miles away. There are lots of places to eat on Manhattan ave and Nassau- short walk about .5 miles away. I ate at Scalinos for dinner and again at lunch the next day- It was soooo good. I chose this hotel on the backend of a trip(return home) because it is close to LGA. It was a $30 UBER ride from the hotel, but knowing what I know now- you could take the train(if you don't have much luggage). This hotel was beautifully decorated and had a great feel. This will be my go to when iN New York.

    Sinks need at least a small shelf to put toiletries.
    Dan R.

    The staff is great, but the location is not. Very few restaurants in the area. Noisy, industrial neighbors -- "backing-up beeps" from busses start at 6 am and don't end til after 11. The rooms are new and hip, but lack small "luxuries" like a shelf near the sink to place toiletries. It's the little things, but it's quickly noticeable when you want to bush your teeth and there's no room to put your tube of toothpaste. Also, BYO hand lotion. They don't give you little bottles. I really wanted to like this place, and the staff is generous and courteous, but a quiet room is a must-have for a hotel, and this place lacks in that department. Bottom line. Cool hotel, nice staff, not the best location. Ask for a room that doesn't face the street. It makes a world of difference in terms of noise.

    After the proposal :-)

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    Page 1 of 2

    Ask the Community - Henry Norman Hotel

    Review Highlights - Henry Norman Hotel

    Stayed, again, at the Henry Normal Hotel - which just solidified the fact that we are raving fans of this place.

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    Hotel Le Jolie - Exterior of hotel.

    Hotel Le Jolie

    (116 reviews)

    $$

    Williamsburg - North Side

    I give Hotel Le Jolie an A+ for location and cleanliness. If you can get it at a decent rate, go…read moreahead and make a reservation stat. Why three stars? My room came to about 435 dollars for one night. The lobby and room are super basic, absolutely nothing special (kind of reminiscent of a Ramada Inn or some similar budget hotel). It pains me to pay that much for basic, yes, even in New York City (and we ARE talking Brooklyn here, even if one of the. most trendy, happening neighborhoods). So, while there was absolutely nothing wrong with my stay, I'm a bit bitter about blowing that much money on a hotel that's so low brow, they actually called me 10 minutes before check out time to remind me that it was check-out time. What? That has literally never happened to me before.

    Don't be fooled by the professional photos, this place is a substandard hotel masquerading as a…read morehigh end boutique establishment. I was booked here because I'm working in the city. The room is so small, I can't even open my suitcase, and I have to maneuver around it, just to get around the room. Paper thin walls. My room is between two others, so on one side I hear people arguing, on the other, a couple having relations - it's about 3am as I write this. The street noise is relentless. As others have written, cigarette and marijuana smoke can be smelled in the hallway. The heater/air conditioner is wildly inconsistent and my room keeps shifting from hot to cold. The carpet is old and falling apart. The bathroom is about 1 foot from the bed and has a sliding door, that doesn't provide much privacy. If you're traveling with someone, you REALLY have to be cool with hearing everything they do in the bathroom. If your bathroom and toilet isn't enough, because of the super thin walls, be prepared to hear EVERY. SINGLE. TOILET that may be surrounding you at all hours of the night. The staff has been nice, but I arrived about 30 minutes early and was told my room was ready, but I wouldn't be allowed to check in unless I paid a $50 fee, which I refused. I was told I could wait in the dining area to have breakfast (which wasn't actually available). There was coffee and water, but I was not about to eat pastries that had literally just been stored by a sanitation bucket. I can't believe this is what you get for about $500 a night. Not four-star at all. While the hotel is in Williamsburg, don't expect to feel safe or comfortable walking back to this place at night. I may be traveler, but I actually grew up in Brooklyn, this is not a place a would recommend to anyone. It's on a poorly lit, poor foot traffic part of the neighborhood, the creepy highway underpass alone is enough to give anyone pause. My job has me booked here for four days, but I'm leaving in the morning. This is a fine place for people looking for a party hotel or twenty-somethings trying to save some money, but for most adult or business travelers, you will find it extremely lacking. The room was clean. The shower was fine.

    Urban Cowboy B&B - The Lion Master Den

    Urban Cowboy B&B

    (23 reviews)

    Williamsburg - North Side

    Have been emailing Urban cowboy for a few days…read more.. I was told I can do a special boudior shoot at their tree house for $450 for 4 hours... As a bride who cares about details I decided to do it and that we would rent out the tree house for 2 days the weekend of our wedding in October! Costing us $2,000 despite probably not being able to find anyone to fill the second room for $500 a night! But I wanted it to be worth it. We spend our first night as husband and wife at the same location where had a special boudoir shoot for my future husband to cherish forever ! And it'll be special for the both of us! On May 19th I was told it was $450 for the shot! Great! I'll spend it and pay my photographer,it's worth it! 2 days later I was told their policy changed! 2 days!!!!!! Despite them giving me their word! So then they asked for me to pay the full day buy out 1,000 for the shoot! I only need 2-4 hours max! And they couldn't change their policy that's SO IMPORTANT! If it's so important why was I told otherwise by their own employee) Anyway I wouldn't recommend them to anyone. Yes the place is cool but clearly they only care about the money rather than customer service! I'm personally live my life being held accountable for my word. I would never say something I wouldn't/couldn't do (if you ever had kids or dealt with them you know they'll hold you up to it) isn't that how you should run a business?!?! Your mistake! Your problem?! Maybe learn but also stay true to what you said and don't let it happen again?! But clearly the people at Urban Cowboy don't care about their word! So disappointed!!! And I was planning to use them for other things! Baby moon, baby shower, anniversary! They just lost this lifetime customer over their own mistake! - I even have screenshots of our conversation! But can't post photos on here for some reason.

    I rented the Urban Cowboy B&B for a full weekend last year…read more Jersey, the inn keeper, was a terrible communicator. I inquired about a full rental and she rarely followed up, never answered questions, and her emails were littered with typos. This should have been a warning sign but I was too smitten with the venue. Against my better judgement, I continued to reach out and went forward in renting the house for a full weekend. We used the house as lodging for my wedding party and as a base to get ready in the morning. I also inquired about hosting a 30-person rehearsal dinner at the house, for which I had to pay an additional event fee. The event rental (an additional $2k) provided us with no additional benefits, not even a floor plan when requested. And good luck coordinating your event with Jersey. Since she's so unresponsive, you'll have to guess at the logistics and just do everything yourself. The folks here are not afraid to upcharge you at every corner. Imagine my shock when this "bed and breakfast" wanted to charge us for breakfast and housekeeping- something that IS included with room stays but apparently NOT with the more expensive full house rental. Nowhere was this greedy policy disclosed on the website or in our contract- we felt falsely advertised to and misled, and it contributed to making us feel unwelcome during our stay. The lack of hospitality continued the rest of the weekend. Jersey made us feel like we were invading the house or something, and all I ever got from her were feelings of resentment. Yikes! I'm sorry you have to live in the basement for the weekend but maybe you shouldn't rent out the house or you should find a new occupation. No smiles, no congratulations, just rude glares at us from across the room. Jersey had no qualms about coming upstairs every hour during our rehearsal dinner- telling us to keep it down and just making us feel really awkward. We were a tame group who kept the noise at a respectful level the entire time. We shut down before 10:30pm. But since the Urban B&B had already received noise violations and was already in trouble with their neighbors due to raucous partying they've had in the past, *I* was being penalized and policed at every corner. Checkout was noon and though my entire party was on time for check out, even tidying up a bit in the kitchen, backyard, and bedrooms, Jersey was upstairs in the main living area at 10AM watching our every move. She was rushing us out, did not lift a finger to help do anything, and it soured the experience even more. The house is very pretty. The main living areas and master bedroom are as lovely as the photos. The kitchen is a dream. The other bedrooms are a little cold and sparse, and I felt bad for guests staying in the smaller, draftier rooms. They don't feel nearly as special as the rest of the house. The cabin is conceptually cool, though not the most comfortable place to sleep (and it's hard to forget you're in a backyard in Brooklyn). The wall hanging of a native american skull against a backdrop of cowboy memorabilia also made me feel really uncomfortable- talk about insensitive. The place could benefit from some security. One of the design features of the house are the giant garage doors that lead to the front and backyard. Cool but not very secure. On the first day, during our rehearsal dinner, the garage door was left open. A total stranger wandered inside during broad daylight and, if we hadn't caught them suspiciously eyeing our bags, I'm not sure what would have happened. We closed the garage door promptly after that and locked our rooms every night. The house photographs beautifully, but I would never recommend this to anyone as lodging. Jersey was the most unpleasant person I have ever had to work with- and *I* was the client! The folks who run it should not be in the hospitality business. Save yourself the headache, listen to the reviews, and stay elsewhere.

    Bushwick Hotel

    Bushwick Hotel

    (10 reviews)

    $$

    East Williamsburg

    I strongly advise against visiting this establishment. If you are seeking a respectable location to…read moreunwind, this is not the place. The rooms have an unpleasant odor of cigarettes, and the receptionist displays a very rude demeanor. I discovered dried blood stains on the bed sheets and marks on the covers. When I attempted to discuss this with the receptionist, the only person in charge, he responded with an attitude. Instead of being reasonable, he suggested that the stains were likely my doing, which I found offensive. Another staff member mentioned that it might have been spilled wine. The receptionist then added that if I was dissatisfied, I did not have to return. Update : I attempted to give this establishment another chance, but to my dismay, I encountered the same receptionist as during my previous visit. He exhibited a rude demeanor and refused to provide me with a room. When I requested the contact information for his manager or the person in charge, he disregarded my request. I documented this incident, and it is truly disrespectful in every aspect, considering I merely stood there.

    This is a perfect example of you get what you paid for. A basic room with a small table and chairs…read more Nothing else. The concept is good for a couple of hours but for overnight or couple of days then it's not worth the cost. The room was huge but there's a lack of amenities, temperature control and terrible lighting. If you look past that then you are on easy street other than that you on your own.

    Ace Hotel - Brooklyn - Lele Roman restaurant inside Ace Hotel

    Ace Hotel - Brooklyn

    (59 reviews)

    Boerum Hill, Downtown Brooklyn

    I had a fantastic stay at the Ace Hotel - Brooklyn. It is super well situated on the A/C lines in…read moreBrooklyn, so access to JFK and Manhattan is super straightforward. All of the staff at Ace were kind, welcoming, and incredibly helpful with my questions. The vibe of the hotel was very hipster (coworking in the lobby, DJs at night in the lobby), which made for a unique experience. The rooms, while smaller, were very well appointed and comfortable. The products in the bathroom were lovely, the bed/pillows were very comfortable. If I have the opportunity to stay in Brooklyn again, Ace will be at the top of my list for sure!

    Shinny bar. Not so shinny staff. I went to the bar/restaurant for a few drinks. A few seconds after…read moremy 4th drink, a woman bumped into me and spilled half on me. A rude woman who did little to correct her mistake. Now I'm wet. I went to the bar to ask if they'd replace the drink. The bartender immediately said "no go ask the manager." Well alrighty! I find the manager and he proceeds to re-explain the situation as "so you want us to buy you a drink? It's not our fault or responsibility." We're adults. I never placed blame. A peculiar thing to say considering I just bought the drink and I'm in your establishment. Felt pretty short tbh. Not sure why I was expecting a different tone. He eventually just offers me a shot. I don't particularly like shots so I kindly slid the remainder of the spilled drink and declined the shot, suggesting that Managment show the next customer a little more grace and respect in tone. Obviously an establishment isn't responsible for spilled drinks and don't have to be kind at all. I get that. But I guess that's what separates a great establishment from a mediocre one just selling drinks and not an experience. Good luck to them.

    Hotel Indigo Williamsburg - Brooklyn - Queen room

    Hotel Indigo Williamsburg - Brooklyn

    (74 reviews)

    Williamsburg - North Side

    Headline: Overpriced and Not Good for Families…read more I stayed at this hotel recently for a family event so my review is based on my specific circumstances. Here's what nobody is going to tell you: 1. If you have children, don't stay here if you can avoid it. It's not child friendly, and I suspect it doesn't want to be. Which is fine. For instance, no kids allowed at the pool past 4:00. The suites offer a separate sitting area but no pull-out bed for kids. And for a room for a family, there are only two double beds which is tight. Unless you want joined rooms but... 2. This place is laughably overpriced for what you get. It's a 3.5 star hotel at best. They charge like it's 5 star. Go figure, Williamsburg. 3. In the elevator, you need your key to press your floor and the key will work for ONLY your floor. Which is a fine security point but very inconvenient for family events where everyone is scattered on different floors. Want to see your sibling three floors up? They need to fetch you from the lobby. 4. The bathroom and shower floors are *slippery!* Pretty material, yes. Also, a terrible choice. 5. They can be more generous with the towels. Our room had two bath towels in it. But if you find a housekeeper in the hall, they're super great. 6. If you want to avoid the elevator lines and take the stairs, the front desk will tell you they're for emergencies only. LOL! But once you're in the halls, you're probably better off taking the stairs if you're able. (See #3.) 7. There's a door to the pool on the fourth floor except you're not supposed to use it except it's there and open? Confusing. 8. It's not in a particularly pretty area, but it is fantastically conveniently located for the subway. 9. Most of the workers we encountered were lovely. There you have it. You'll probably stay here even though it's overpriced and silly, but the more you know.

    The rooms are OK, not a lot of places to put items. But? at least they have tables in the rooms…read morethat you can move around to put your stuff on top of. It's pretty loud in the evenings, but it's in a good location, so okay trade. The little coffee shop downstairs has great drinks and good food, but they could probably be a little bit nicer. All in all, I would say it's a pretty decent hotel. I would give it a 3 1/2, but since they don't offer that I'll give it a 4.

    Hampton Inn Brooklyn/Downtown - Guest room bath

    Hampton Inn Brooklyn/Downtown

    (185 reviews)

    $$

    Downtown Brooklyn

    I booked this location for a quick NYC trip because I always like to stay somewhere that keeps me…read moreclose to transportation, great food, and fun things to do and this spot checked all the boxes. It was also perfectly located just a short walk from my Pilates studio, which made sticking to my routine while traveling super easy. On top of that, there were plenty of coffee shops and local restaurants nearby, so I never had to go far for a good bite or my morning coffee. Being a Hilton Honors member made check-in a breeze, and I was even gifted complimentary water upon arrival, which was such a thoughtful touch. The room itself was clean, cozy, and perfect for a short stay. The view from my window was amazing especially at night and I loved how quiet it was, making it easy to fully relax after long days out. They also have great amenities like a gym and a breakfast buffet every morning. The waffle machines, fresh fruit, and coffee were definitely highlights and a great way to start each day. Mallory at the front desk was so sweet and made checkout just as smooth as check-in. I stayed for 4 days and 3 nights, and everything about this visit felt seamless. I'll definitely be back the next time I'm in New York!

    This is a long overdue review! My fiancé and I stayed here for about a week in October. Shout out…read moreto Kat at the front desk for welcoming us at check-in and making us feel right at home throughout our stay! She was great! My main concern when looking for a hotel in NY/Brooklyn was having a microwave and fridge, and thankfully our room had both. I was also told you can request them if your room doesn't already have them. We stayed in a room with a window facing an extremely busy intersection, with honking going on all day and into the night, but thankfully, the windows were thick enough to block out most of the noise. The AC sound also helped drown it out. The room and restroom also felt spacious for what you get in NY. There was daily breakfast, which was your typical hotel breakfast with a variety of options that changed daily. It's about a one-mile walk to get to DUMBO, which wasn't bad at all, even when we had to do it in the rain. The subway is about a 10 minute walk, and there are two corner stores down the street. Honestly not a bad location! Just be careful when crossing that crazy busy intersection! I would stay here again!

    Henry Norman Hotel - hotels - Updated July 2026

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