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    Arlo Williamsburg

    3.0 (55 reviews)

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    The door for the toilet
    Quien B.

    My experience here was good. I came here on a Thursday night. I loved the hallway and then when I got to the room it was so cute; from the shower with the full glass to the enclosed section for the toilet!! I had no complaints!! Then Friday morning when I went to check out the staff was very welcoming and warming; they said good morning and wished us a good day!!!

    Julianne W.

    We loved our experience at the Arlo Williamsburg! We went for a girls' trip, and this spot is perfect for a quick jaunt to the city. In a trendy, young part of the city, the Arlo was quirky and unique, yet classy and very well done. The rooms were spacious enough, and bathrooms were renovated and so chic. The view...the view was SPECTACULAR. We also got dinner at Sungold, which was worth going back to genuinely just for the focaccia!

    Noesh H.

    Incredible hospitality by the Arlo W. This hotel is top tier, along with their rooftop. We had an amazing time here! The views are breathtaking during sunset hour. Definitely worth checking out.

    Rooftop view
    Jada C.

    Really enjoyed the pool and spacias vibe for all group types. I went solo and mingled around. Really fun spot for a pool rooftop!

    Views
    Cynthia R.

    I came here last night with my cousin. Because stamp was hosting a party on the rooftop, it was such a great vibe. Such great views Also, the DJ was playing all the hits. I loved it. It was so packed. The bartenders were very fast and getting drinks done and all I know. It was such a great night. I had so much fun with my cousin. It was great. I also love the smell of the hotel, smelled like forest wood. I'll go back again.

    Monique W.

    This is a multifaceted review. I have wanted to stay here for YEARS, but just couldn't justify the cost. After having seen the bathroom on instagram (thank you aprettycoolhoteltour), it was on my bucket list. I just spent a month overseas in Uganda on fellowship, so this seemed like the perfect time for a splurge on the most amazing indoor plumbing I could find. We booked without knowing about the rooftop pool, so that was the most spectacular accident (even though we had to buy a swimsuit for my husband who had JUST picked me up from the airport). The hotel proper/accomodations: Listen. It doesn't get more luxurious. The soaking tub overlooking Manhattan during a lightening storm was just outrageous. I could not have dreamt a better experience. The shower was perfect. Dual heads, hand held shower attachments, with the option to open the door for fresh air. After not having a hot shower for a month, this was sensational. The bed was so soft, the linens were clean, cozy... and the cherry on top there? The blinds that can be opened with a remote revealing the stunning view. The coffee maker in the room did not work, but honestly, that was hardly even worth mentioning. The mini bar is well appointed, and more reasonably priced than most I've seen. The restaurant/bar downstairs: We had the breakfast option with our room, having breakfast both mornings. The food was delicious, with plenty of options for those of us who cannot have gluten! The mimosas were delicious, the coffee was perfect. The service... slow. Like really slow. He was friends enough, but moved with no sense of urgency at all. The pool/pool bar: I hate to echo the other reviews here, but alas. It's the only reason I dropped a star. The young ladies at the check in were super friendly during both visits (although when we reserved our cabana for a relaxing morning, I wish we had been alerted that it was mommy and me swim time). The first time, we opted to walk up to the bar for our drinks. The service was friendly, although a little pricey. Cabana rental day, service was awful. We hardly saw our server, then when another one came on, she was wicked rude. We waited an hour and a half for another drink, as she was very busy serving bottle service guests. She actually put her finger up at me because I was trying to speak to her. The manager ended up comping our next drink, which was nice, but I do expect people to at least be kind to their guests. This service area needs desperate improvement.

    The view from the top
    Debbie A.

    One of my favorite venues in the area because of the views. The staff is pretty friendly, the bathrooms are relatively clean and sound-system is decent. My only complaint is that staff need to figure out a better way of choosing exit points once events have completed. Since one particular event I went to recently was sold out, it became a project to figure how to exit the establishment safely.

    Awkward gap between bathroom door and wall which can easily be seen from bed
    Chris T.

    I'm sad to say that I am really disappointed with my stay here. This was the final night of a long-awaited honeymoon (5 years delayed due to COVID) and it really put a damper to the end of an amazing two week honeymoon. We chose to splurge on a "City View Studio" room for July 4th which was double our usual budget that we'd typically spend on a hotel room. I like to think of myself as an optimist, so I will start with the 2 positives: (1) I loved the vibe, decor, and location of the hotel. These were the main reasons for booking the Arlo Williamsburg to begin with. (2) The staff at the hotel was very friendly. Now to the negatives: Room Discrepancies * Booked the 'City View Studio' room for 2 specific features: 1. The Bathroom which showed a soaking tub with a separate shower... separated from the sink with a glass partition & a private toilet room (as shown on the website photos as well as in the room details description). 2. A balcony with a city view for fireworks. * What I Received: * A shower/tub combo (small, not as pictured). * No glass partition, so the water splashed everywhere. * No private toilet room; a poorly designed sliding barn door gave no privacy from the bedroom to bathroom * The room was also on the 4th floor (lowest level for that room type) with no real city/fireworks view. Cleanliness & Housekeeping * Room was not clean: * Quite a bit of dust in bathroom. * Crumbs on bed and sofa. * Saw a housekeeper sitting on the hallway floor using her phone (unprofessional behavior, worse than any budget hotel I've stayed at). Other issues: * Bad first impression: encountered a drunk guest of their event being rude at the entrance. Their staff member that was working the doorway apologized for her behavior. * Breakfast issue: paid for breakfast for two, but only got one voucher at check-in. This issue was fixed after asking, but it added to the overall sense of disorganization. Final Thoughts * I expected a top-notch experience for the premium price, but it did not deliver. It's sad to see a place that was once thriving and has lots of potential, start to go downhill (as is evident given a lot of the recent reviews). They need to do a lot of improving to reach the level they charge their customers.

    Kimberly D.

    What a cute stay! The decor is beautiful in the living lobby and the room. I loved that the room had a Nespresso machine because I can't stand other places that charge $500/room and can't provide coffee. They also provided two free water bottles and two fortune cookies upon arrival. Fully stocked mini bar, snacks and fridge if you want to pay extra for those things. The bed was really comfy, even for my picky husband who hates every bed but our own. The only thing that was a little annoying is you can hear folks out in the hall. I do appreciate their attempt to thwart this however: when you get off the elevator there is a sign about being quiet and respectful. Also, there's a noise machine in the room! I have NEVER seen that in a hotel before and I thought it was genius. Additionally, we read in other reviews that the bar and upstairs bar were loud, so we asked at check in if we could be placed in a quiet area. She put us on the 6tu floor, right in the middle of both. Thanks for a lovely stay!

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    Page 1 of 2

    Ask the Community - Arlo Williamsburg

    Review Highlights - Arlo Williamsburg

    . We also got dinner at Sungold, which was worth going back to genuinely just for the focaccia!

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    Ace Hotel - Brooklyn - Lele Roman restaurant inside Ace Hotel

    Ace Hotel - Brooklyn

    (58 reviews)

    Boerum Hill, Downtown Brooklyn

    I had a fantastic stay at the Ace Hotel - Brooklyn. It is super well situated on the A/C lines in…read moreBrooklyn, so access to JFK and Manhattan is super straightforward. All of the staff at Ace were kind, welcoming, and incredibly helpful with my questions. The vibe of the hotel was very hipster (coworking in the lobby, DJs at night in the lobby), which made for a unique experience. The rooms, while smaller, were very well appointed and comfortable. The products in the bathroom were lovely, the bed/pillows were very comfortable. If I have the opportunity to stay in Brooklyn again, Ace will be at the top of my list for sure!

    Shinny bar. Not so shinny staff. I went to the bar/restaurant for a few drinks. A few seconds after…read moremy 4th drink, a woman bumped into me and spilled half on me. A rude woman who did little to correct her mistake. Now I'm wet. I went to the bar to ask if they'd replace the drink. The bartender immediately said "no go ask the manager." Well alrighty! I find the manager and he proceeds to re-explain the situation as "so you want us to buy you a drink? It's not our fault or responsibility." We're adults. I never placed blame. A peculiar thing to say considering I just bought the drink and I'm in your establishment. Felt pretty short tbh. Not sure why I was expecting a different tone. He eventually just offers me a shot. I don't particularly like shots so I kindly slid the remainder of the spilled drink and declined the shot, suggesting that Managment show the next customer a little more grace and respect in tone. Obviously an establishment isn't responsible for spilled drinks and don't have to be kind at all. I get that. But I guess that's what separates a great establishment from a mediocre one just selling drinks and not an experience. Good luck to them.

    Hampton Inn Brooklyn/Downtown - Guest room bath

    Hampton Inn Brooklyn/Downtown

    (182 reviews)

    $$

    Downtown Brooklyn

    I booked this location for a quick NYC trip because I always like to stay somewhere that keeps me…read moreclose to transportation, great food, and fun things to do and this spot checked all the boxes. It was also perfectly located just a short walk from my Pilates studio, which made sticking to my routine while traveling super easy. On top of that, there were plenty of coffee shops and local restaurants nearby, so I never had to go far for a good bite or my morning coffee. Being a Hilton Honors member made check-in a breeze, and I was even gifted complimentary water upon arrival, which was such a thoughtful touch. The room itself was clean, cozy, and perfect for a short stay. The view from my window was amazing especially at night and I loved how quiet it was, making it easy to fully relax after long days out. They also have great amenities like a gym and a breakfast buffet every morning. The waffle machines, fresh fruit, and coffee were definitely highlights and a great way to start each day. Mallory at the front desk was so sweet and made checkout just as smooth as check-in. I stayed for 4 days and 3 nights, and everything about this visit felt seamless. I'll definitely be back the next time I'm in New York!

    This is a long overdue review! My fiancé and I stayed here for about a week in October. Shout out…read moreto Kat at the front desk for welcoming us at check-in and making us feel right at home throughout our stay! She was great! My main concern when looking for a hotel in NY/Brooklyn was having a microwave and fridge, and thankfully our room had both. I was also told you can request them if your room doesn't already have them. We stayed in a room with a window facing an extremely busy intersection, with honking going on all day and into the night, but thankfully, the windows were thick enough to block out most of the noise. The AC sound also helped drown it out. The room and restroom also felt spacious for what you get in NY. There was daily breakfast, which was your typical hotel breakfast with a variety of options that changed daily. It's about a one-mile walk to get to DUMBO, which wasn't bad at all, even when we had to do it in the rain. The subway is about a 10 minute walk, and there are two corner stores down the street. Honestly not a bad location! Just be careful when crossing that crazy busy intersection! I would stay here again!

    The Brooklyn - Random ass hangers, fine. But no iron?!!!

    The Brooklyn

    (105 reviews)

    $$

    Crown Heights, Bedford Stuyvesant

    When you look at this hotel online - you only see the front of the building... Because there's…read morenothing to the left or the right or across the street but traffic. If you're walking here at night... *shrug* you might feel unsafe. The front desk area is encased in some type of bullet proof glass/thick plastic... And the security guard sits across from the front desk. So they either have been robbed or own a bodega cause it has that same feel. (IYKYK) front desk guy barely said anything beside "ID and credit card" they make a copy of your ID, you sign a form that you're ok with them charging your card for incidentals, and they send you on your way. He didn't tell me what room I was in. He just wrote it on the key card. O_O. Grade A customer service. Ok. Cool. There are taped up print outs about noise, a smoking fee you'll be charged X amount if they catch you... PEOPLE ARE ABSOLUTELY SMOKING IN THIS PLACE. They may rather you not but that fee ain't stoppin nobody. (Someone randomly walked down the hall last night spraying spray to rid the smell -- it didn't.) There are Rules about how many people are allowed in what type of room. Which gives the impression that it probably gets wild during the spring/summer. The room it's self is cool. Everything seems clean. Everything has wear/tear and seems/is worn. The walls are INCREDIBLY thin. (The guy in the room next to me is currently talking on the phone about doing shrooms, bougie b!tches, and his mans needing to get his drivers license) is he in the room next to me or is he sitting in the couch in this room? The volume is about the same, might as well be a 3 way call with all of us. Would I stay here again? Probably not, but I wouldn't throw a fit if someone else booked it for me/us either. It's a bit further down on Atlantic than I'd like to be. It's like 1.5 miles from Barclays. Closest train is the A/C - Nostrand. The 2 train is like a 17 minute walk away. All in all... It's giving... We used to be a motel, but got a PPP loan, did some renovations, and we're a hotel now. Not knocking it. IJS those are the vibes.

    ONE OF THE DIRTIEST PLACES I'VE EVER STAYED. I booked this hotel sometime in 2025 when reviews…read moreappeared to be favorable. I stayed in this hotel for two nights, May 19th and May 20th of 2026. What I encountered should NEVER be allowed in the hospitality industry. Immediately when you walk in to check in, you are met with the staff members behind bullet proof glass. The girl who works in the daytime has a very hard to hear voice and shows 0 emotion. The pictures show the front is decorated which is NOT the case any longer - it's just dirty and deteriorating. The lobby is out of order - chairs everywhere, the bar wasn't open the entire time we were there, and they tour down the TV that was once there. The elevator is deteriorating like the rest of the building, and you can hear it each way up and down. My partner and I walked into the room, which at first appearance looked nice. Once you sat down and looked around, things just became more unhinged by the moment. - DUST covered everything. - The floor was nasty and had dirt, scraps of food wrappers, and food crumbs everywhere. It was clear the floor had not been vacuumed in days. - The hallway was also covered in grime, and had an added stickiness to it which you felt each time you took a step forward. - The large door to the bathroom was off its hinges so it could no longer slide shut. - The shower had visible black mold. Only a few of the water spouts had water come out. The rest were either clogged or just didn't work any longer. - Paint was pealing on the wall. - The couch in the room was covered with a cheap, ripped, couch cover that had stains on it. - Visible cigarette burns showed in various areas of the room. - They only gave us one pillow and one towel. I had specifically booked the hotel for two guests. We used the hotel to quickly get ready for the rest of our night, and asked the man working at the front desk to bring up a few pillows and towels, as we explained we only had one of each. When we returned, they had brought two towels up to the room, but no pillows. My partner went downstairs to ask the man once again for pillows. He told us they would be right up. 15 minutes passed and nothing. We called again and he said the same thing - they would be right up. Another 15 minutes - nothing. I called once more, and said we needed them because we wanted to go to bed soon - I was clear my partner did not have any pillows to use as we only had one supplied to us. I was told they would be right up - they never came. When we left the next day, I was very straightforward with the girl working at the front and let her know it's unacceptable that my partner had to sleep on a "decorative" pillow from the touch which smelled. She told me they would be right up - but I told her they already said that to us -she needed to make it a top priority for us as we've asked many times. Not one apology was given for their lack of service. Fortunately, when we came back they had given us two pillows however, both of them stunk and were stained. When we woke up the next day, we realized the sheets had moved around a bit while we were sleeping, and my partner slept on a giant brown stain that could have been anything. NEVER staying here again - I hope they shut this place down soon what a joke.

    Aloft by Marriott New York Brooklyn

    Aloft by Marriott New York Brooklyn

    (266 reviews)

    $$

    Downtown Brooklyn

    Great location! Close to the city....shopping & restaurants are endless…read more Pleasant and welcoming staff! Clean rooms and nice view. Would stay again for sure! -Amy

    I have been a longtime user and guest of Marriott hotels & brands for YEARS, especially the Aloft…read morebrand in particular - the Aloft New York Brooklyn is by far the WORST Aloft/Marriott I have EVER stayed at. Customer service from the front desk and staff THROUGHOUT the stay was abysmal and horrendous. Half the time you couldn't even find someone AT the front desk to help you out with anything, and when they were there, they literally would drag their feet or pretend to do something when they actually weren't! Anytime I requested or asked for something, I would be told it's 'done' and that I'm 'good to go', but inevitably I would find out that NOTHING had actually been done!! This led to me also receiving very rude interactions with the housekeeping managers, who would act like I was in the room without permission due to the lack of communication between any of the staff here regarding my check-out times and other such issues. As for the hotel itself, it clearly is not being properly maintained, and things are grimy, dented, and nasty throughout the rooms and halls. The door handle for my first room literally BROKE, and doors throughout the building all have half broken, drooping door handles...scuffs, marks, and broken bits EVERYWHERE. It shouldn't be that hard to maintain a relatively new hotel if there was an effort AT ALL put into it, but the staff/management here clearly DOES. NOT. CARE. AT ALL. OH - and watch out for scams here when it comes to charges they'll put on your card!! They created a second folio and had multiple duplicate charges for the SAME room and the SAME nights, and have refused to remove them!! I have disputed the charges on my card and filed complaints with Marriott regarding the shady, scam-like activities that the management at this hotel engages in. Needless to say, I will NEVER stay at the Aloft New York Brooklyn Hotel EVER again - and I highly recommend that all of you steer WELL clear of it as well.

    TownePlace Suites by Marriott New York Brooklyn

    TownePlace Suites by Marriott New York Brooklyn

    (14 reviews)

    Gowanus

    Stayed here during the BLIZZARD of 2026! LOL During our annual birthday visit to NY for my…read morehusband's birthday, we spent 5 days in mid-town Manhattan and the last couple of days here. So glad we did! We love Brooklyn and this area in particular. This TownePlace is right around the corner from the Subway station, literally 3 minutes. We take the Subway everywhere we can when we visit, so we were happy. This is a great location! There are lots of restaurants in the neighborhood and the people are so friendly. There are lots of fun locally owned shops which we enjoyed as well. If you don't mind the walk, you can head to the shops next to the Barclay center which have Target and Marshalls and other shops but those are the only two we were interested in at this time. You can take the Subway over there, but we like to walk as much as possible when in NY. In the hotel there is a washer and dryer which cost $6 a load. The hotel sells laundry soap in the little lobby market. The complimentary breakfast is just like the regular Marriott breakfast for a TownePlace. Eggs, bacon/sausage, oatmeal, bagels/muffins, yogurt, dry cereal, coffee. Not much fresh fruit at this location. We checked in and checked out without any issues. Our room was spacious and clean. Great view to watch people shoveling snow and watch the snow fall. Big windows to let in the sunshine when the snow stopped. We will definitely be back in 2027!

    Yes, it wasn't a good experience. Understandable that staff need to be with their families for…read moreChristmas day. However, after Christmas, December 26th, I called around 1PM to have our room cleaned. The front desk confirmed, we left and returned at 7pm, the room has not yet been cleaned and the trash bins are full for both the bathroom and kitchen. I was informed by the front desk that they do not have housekeeping and will schedule the room for cleaning tomorrow. I said, but our trash is full. They can't do anything about it. I went downstairs with 2 bags of trash and offer to throw the trash away and was told they can't throw them away and to just leave the garbage in the hallway, outside the room. How can a place like this not have a housekeeping available, it's only 7pm. How about offer to get the trash at least? Am I at Marriott?

    Arlo Williamsburg - hotels - Updated May 2026

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