I am so bummed. I haven't been to this bakery in a long time. Every time I've been there it has been great....until today. The donuts taste like they were fried in old grease. They have that smell/taste! Not just one kind but each one of the ones I purchased. I hope this is just a fluke and also I heated the donut in the microwave because it was a bit hard, like it wasn't freshly made. I thought the donuts were made fresh every day. Also the nice lady with the dark hair had a runny nose. She wiped her nose a couple times and didn't wash her hands. I watched as she filled my order to make sure the drop on the end of her nose didn't drip into my donuts. I think when this happens the employee should wear a mask. She was coughing into her lower arm and I just wanted to walk out at one point. I am hopeful things will not be like today and may try it again but not sure. Super bummed. read more

INCREDIBLE baked goods: pasties are huge - 1/2 pie tin - and totally filled with great fillings like meat and veggies rather than usual dull stuffing. quiche, likewise, are almost two meals and just loaded with meat, veggies, cheese, etc. pastries: outstanding angel wings (krustiki) and the BEST paczki i've ever had - FAR better than from Hamtramck! i usually warn folks before they bite in that, if they're not careful, they'll wear some of the jam because they're SO filled. read more

Stumbled across this bakery and enjoyed it! The donuts were flavorful and fresh. The staff is very kind and made great recommendations. I also tried the spinach pie and spinach roll which were delicious and savory. Overall good spot and satisfied my cravings! read more

Got some donut for work. Everything is bigger size than regular donut shop or bakery. Is bigger better? No. Taste kinda dry. Taste like grocery store donut but size is bigger. read more

Heritage Bakery - Dry - Bakeries Near Me - Livonia, Michigan

I've been to Heritage Bakery a handful of times now. The staff is always friendly, and the place has that amazing bakery smell that pulls you right in. They seem to have a lot of regulars coming and going, which is a good sign. I've tried quite a few of their donuts and pastries, and while it's a solid spot if you're in a hurry or craving something sweet, some things could be better. The donuts often feel a bit dry, almost like they weren't made fresh that day. The Danish wasn't quite what I expected--kind of dry and not as soft or dense as I'd hoped, but maybe that's just my personal taste. It's not bad, but it's not the greatest either. read more

Heritage Bakery - Random selection of baked goods - Bakeries Near Me - Livonia, Michigan

We have been to this donut spot many times and have never left disappointed. The lady working was pleasant and friendly however the donuts we purchased did NOT taste good at all. One tasted like chemicals, the other tasted as if they used salt instead of sugar with the cinnamon. This was highly disappointing and upsetting as we were looking forward to another great heritage bakery experience. Sadly, we won't be returning. read more

This is a great bakery. Very authentic Paczki. Friendly and speedy service. Worth the wait on Fat Tuesday! read more

Heritage Bakery - Paczki - Bakeries Near Me - Livonia, Michigan

This is another one of our favorite new spots for sweet tooth satisfaction! Today we got a few more goodies. The churro cruller was absolutely decadent!! We got a few more goodies for after leftovers later. read more

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Craving an Apple fritter yesterday. At 10AM it did not seem especially fresh; nor did it seems to be a day-old pastry. It left an artificial sweetener taste that lingered for hours. read more

Heritage Bakery - Bakeries Near Me - Livonia, Michigan

Whoa! I ordered a Banana cake with buttercream frosting, they added nutmeg or possibility cinnamon and someone who had a slice is allergic to nutmeg and immediately started to get a rash, my 86 year old friend went there to complain and they said they needed the cake so she went back a second time and spoke to the owner, they were rude and belittling to her and said it was 100% banana which everyone at the party said it wasn't, she was trying to get 1/2 the money back but was sternly told NO WAY , she left there very upset and down $50 and an inedible cake Please avoid read more

Wow, this place has changed. It used to be amazing. They raise their prices a lot and their pastries/cakes are smaller. I used to take my granddaughter here all the time...no more. read more

I have visited Heritage Bakery on many occasions and have always been satisfied. Last week my daughter became engaged on her fiancé's birthday. I planned an impromptu small dinner party and decide that I was going to get a really good chocolate cake. Where else to go but Heritage Bakery? I spent almost $60 on a Black Forest cake. I asked about the cake and saw no reason not to get it. I served it after dinner that night. I took the cake out 45 minutes before serving. The cake was a total disappointment. It had a "refrigerated" taste and was not good. Of the 8 pieces served, not one person finished their cake. The consensus was that it was "okay" and that was my guests being polite. I called the bakery the next day. I was totally polite and expressed my disappointment. The woman that I spoke to said that she would pass along my name and phone number to the owner. I never received a call back. I was a small business owner and I know the importance of customer service. The least they could have done was call me back. I wasn't looking for another cake or even a free donut. But a call back would have gone a long way with me. Poor customer service. I won't be going back again. I have other options. read more

Finally found a bakery with the combinations of value, quality and selection. Bought 3 donuts; glazed, raspberry and Bavarian cream. The raspberry was how raspberries should taste. The Bavarian cream was not the usual tasteless cream, but a rich homemade style. The counter personnel were helpful and courteous. read more

Big $100. Mistake. The oil used for my two dozen donuts was wasted and ruined all the cake donuts. The beef pasties were overly processed, too much salt and spices, not very good. Never again. read more

My cousin's wedding cake arrived to her reception lopsided and melting. Many excuses from the staff that delivered it but cake was unable to be fixed and displayed as promised so the cake table had an average nondescript sheet cake instead. The kitchen staff cut up the mishap and served it as dessert. Needless to say, it wasn't worth it. A very costly disappointment. read more

Don't buy in store . Old dry tasting donuts how sad. Called to order a cake and the guy on the phone was short with me and had no idea what he was doing. Enough other bakeries around, passing on this place in future . read more

Placed an order for a birthday cake and picked up a beef pasty. The pasty must have weighed 3 lbs. Well seasoned, needed no salt but gravy would have been a good addition. No need to go anywhere else unless I am driving to the U.P. read more

Good service nothing special, just like their bakery. I miss the old owners, I think they sold their company a couple years back. Heritage bakery isn't the same since. Yes things are expensive in this time but the prices increased so much since the original bakers were owners. The prices were reasonable for what you got. Maybe the old owners didn't leave behind the recipes or the new owners don't specialize in baking "well" because their stuff is dry, tasteless, too sweet or not sweet at all, depending on the dish. There's lots of bakery's in the area. I think the Livonia Italian bakery on 7 mile is better but hey, supporting local bakeries that could be hit or miss could be worth it too read more

This is a popular local bakery. Apparently, they are under new ownership, and I haven't been there recently. They have a nice selection of breads, pastries, pastys, cakes, quiches, cakes and other items. They have pączkis on Fat Tuesday with lines out the door. read more

The cakes are still fantastic but the Hallah bread is still dry. They gave me a free one because the first one was dry and hard but the one they gave me today as a replacement is also dry. However the cake I got today for my staff was so cute and moist. read more

Heritage Bakery - Dried out but suppose to be fresh Hallah bread. - Bakeries Near Me - Livonia, Michigan

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08/24/2024: Heritage bakery is under new ownership. The new selections are not the same. Since writing my initial review I had become a regular. New owners did not have my favorite blueberry cake donuts. Also, the vibe was different. They weren't mean just not as warm. The donuts I did buy were just ok. I wish them well but, I probably won't be going back. Side note: To be fair my review is probably a little biased - there was no sign that said under new ownership. The decor and everything else was the same. As a regular I walked in expecting my favorite donuts - only to reach the counter and be let down. read more

Love this place! Delicious donuts and simple. Very nice staff. Very clean bakery. read more

Heritage Bakery - Donuts - Bakeries Near Me - Livonia, Michigan

Needed two dozen cookies for a board meeting, called on a Tuesday afternoon and had them by Thursday morning. Staff members were super helpful with processing the order, very friendly, and professional. Highly HIGHLY recommend trying this spot if you haven't already. Perfect sweet treat(s) for a closing gift, business meeting, family get together or just to treat yo self! read more

Heritage Bakery - Sugar cookies with NCSD logo and some fancy sprinkles. - Bakeries Near Me - Livonia, Michigan

An update to my initial review citing disappointment with a decorated cake for my mom's 92nd birthday. After a second email, the owner, Linda, called to review my concerns. While she would not provide a refund, she did offer an $85 credit for future bakery purchases. I did appreciate this and have upgraded my rating accordingly. We picked up several items today. The quality was fair, but definitely better than my first impression. read more

I ordered a cake to pick up a few days and when I came to get my pre-paid cake it was not prepared. The baker said to come back in 3 hours to pick it up. When I returned it get it the second time I had to wait a half hour for it. Very unhappy with this service and I requested a discount and did not get that either. I am not sure I will go back again. What a hassle! read more

HIGHLY DISAPPOINTED!!! This is the worst icing work I've ever seen and last time I get a cake from here. Honestly this is embarrassing for the bakery. read more

Heritage Bakery - A five year old could have done a better job. HIGHLY disappointed and last time I get a cake from here. Wtf. - Bakeries Near Me - Livonia, Michigan

Walked in the bakery with 3 women (one being the owner) standing behind the counter. No hello, nothing. I said hello, one replied back. The owner walked past my daughter and I saying in a rude tone, "excuse me." When checking out I put my debit card in the card reader to find out I was up-charged $2.50 for using a debit card. The owners response to me asking if she was charging more because I was using a debit card was "yes businesses are doing this now." Then next time let the customer know you are up-charging for using a Visa debit card. Most businesses are not up-charging for using a debit card, and if they are they have a sign on the register or counter letting people know before they put the card in the reader. I will never go in this bakery again and will not have a positive thing to say about the place. read more

Doesn't deserve one star, couldn't get waited on. Kept taking people that came after me. Started helping me then stopped and went and helped someone else then another and another. Reading the other reviews seems I dodged a bullet, saving myself from overpriced stale donuts and horrible cakes. So Delish is where I'll go back to, wanted to try something different read more

Someone has told me they had the best donuts ever. Well I have to say they do! They have a wide variety and always fresh. The jelly stick is one of my favorites. They also have a large assortment of cookies, cakes and several other baked goods. I've also tried the quiche which they always have 2-3 different kinds and same with pasties! Both are amazing! Don't go there hungry because you'll want one of everything. I realized I never posted original review so I'm updating my post that should've already posted if that makes sense! I ordered a cake for my husbands birthday and I think I found the one thing that was not great. It was decorated beautifully but the cake was just ok. We had the yellow cake with whipped chocolate frosting and chocolate mousse filler. So based on this I've changed from 5 star to 4 stars. read more

Heritage Bakery - Bakeries Near Me - Livonia, Michigan

I would like to thank Heather, head baker, and team for a beautiful cake for my son Anthony's wedding last night! He and Angela were so happy with their cake! From the cake tasting to the main event, perfect and accommodating! Thanks again! PS... everyone loved the cake and wanted seconds! read more

Heritage Bakery - Yellow cake with raspberry filling, with whipped frosting. Perfect and yummy! - Bakeries Near Me - Livonia, Michigan

I stopped into heritage bakery on a whim looking for treats . Being addicted to sugar is hard . Bakery is filled with a ton of Italian cookies ( not my style), fresh made daily donuts ( the best donuts I've ever had by far) , and different brownies , pastries , cakes , cupcakes , breads . They have a big fridge of made to go cakes that are 1000x better tasting than any grocery store cake I've ever had . Ended up ordering a chocolate on chocolate bday cake with 0 instruction . I said do anything. The cake was exceptional and i believe only $30. Fun fact, all their frosting is vegan ! I was shocked to learn this because it is so good . It's thick and heavy and sweet . Not froo froo frosting . The hits you just try , Donuts - apple fritter, glazed , French curlers , cake donuts Cupcakes - huge flower cupcakes , German chocolate, carrot cake . read more

Heritage Bakery - Bakeries Near Me - Livonia, Michigan

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I've ordered cakes, donuts and cookies from Heritage Bakery for almost 6 years since I started working in Livonia. They always sell amazing goods! This past time, we ordered a cake for a family member. Heather went absolutely above and beyond on this cake! It is the NICEST cake I've ever had! I'm sure everyone at our party will be blown away. Thank you SO much! Will definitely continue to support local business! read more

Their pastries are amazing and chocolate chip cannollis are a game changer! The staff is friendly and overall, it's the bakery you wished you had in every neighborhood. read more

I cannot say enough good things about Heritage Bakery! I love walking in there to be welcomed by the amazing aromas and plentiful baked goods to choose from. I've tried their donuts, cakes, quiches, cookies and pastries and I've never been disappointed! Everything is fresh, moist and full of flavor! I recently purchased two cakes for Birthday celebrations and planned ahead so I placed an order days in advance. I simply told them fall colors with flowers and they made me this (picture attached). The cake was adored and devoured! Thank you, Heritage Bakery, for being the best neighborhood bakery around! read more

Heritage Bakery - Bakeries Near Me - Livonia, Michigan

We came here from a fair distance away to try the pretzels appearing on our Facebook thread ad nauseam. To our luck, there were no pretzels available. We asked the owner if it was possible to make some pretzels given the distance traveled, and while the owner explained why she couldn't do that, her niece told us we could go to the mall and get the pretzels instead. Instead of apologizing for their lack of inventory, we essentially were directed to Auntie Anne's. We came here to support a local business and instead were treated like mall rats. This type of attitude doesn't bode well for their future and I wish them the best of luck but they won't be getting our business in the future. read more

As soon as I walked in, I was enveloped in the aromas of sugar and spice and everything nice. Late in the day, the cases were still filled with cookies, doughnuts, and pastries, such as turnovers. A long-term customer commented that this was a terrific bakery as he walked out the door. I carefully took in all the goodies before selecting a large and still-fresh honey-glazed doughnut, a yummy apple fritter with chunks of cinnamon apples and a classic Quiche Lorraine, from the variety available. While I enjoyed the sweet treats, when heated later on, the quiche was just okay. Instead of rich, savory, creamy custard, the egg mixture was a bit tough. Also available is a cinnamon coffee ring that looked incredibly tempting. It is definitely something that I intend to try on a cold Saturday morning. read more

Heritage Bakery - Ham and cheese quiche - Bakeries Near Me - Livonia, Michigan

This is a great little bakery tucked in a small strip mall right on 5 mile Road. They have a variety of cookies, pastries, savory bites and donuts plus custom orders of course. You will not find a better donut than here. Trust me. Their cookies are delicious and they have a fairly large assortment to choose from. The staff is very friendly and helps you pick out things and answer questions. They also have pasties which I have not tried because they've been out. That must mean they are good. read more

Wife worked here in the early 80s they are still open and doing a brisk business. Apple fritters.... cookies custom cakes home aid baklava. Worth the drive. read more

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Very fast and friendly staff. Everything tasted so fresh and delicious! Love supporting small businesses over big corporations!

I have had pasties from Superior pasties and My Dad Nicks Copper Country and hands down Heritage Bakery is the best IMO !!