The staff went above and beyond to make arrangements for my Family members needs and request for my uncles funeral. They were attentive and respectful in every way possible. I can't thank them enough. read more

It was a difficult and emotional time. Steve was kind, patient and professional. They arrived promptly and were unintrusive. If you need a mortuary this is the one. read more

This is the kind of review you don't really want to do and the type of event you hate to have. But if you're going to have a service I can only speak highly of Heritage Dilday. My mother passed away and it has been the most heartbreaking experience of my self as well as families lives. Cesar and his staff were beyond kind and compassionate during this difficult time. They made it so easy and my mom had been in the hospital for some time so she had nails that were brittle. We even asked them if they could maybe make them look presentable for the open casket. They gave her a manicure in her favorite color that was so tasteful. Her presentation was beautiful and it was like looking at her sleeping peacefully. Again while a truly sad experience it helped knowing she was in great care. The space is large and we were able to accommodate many guest with children or those who wished not to step inside the chapel area could retreat for refreshments in the room just adjacent. When we arrived the space was beautiful set up for us again in the colors we chose for our mother's service. We had a slideshow play along with some chosen music. No technical difficulties at all and Tegan who was there to assist us during our wake was so helpful. Any questions she answered right away and was always just steps away if we needed anything. At the end of the wake she even let us assist as we said goodbye closing the casket together. They were also so great the following day for the burial service offering guidance to our pallbearers on what to do and where to go. They offered their condolences and even made announcements for us when we couldn't. We are so grateful for their hospitality and assistance during such a hard time. I can't recommend them enough and it's not about value in terms of cost but value in terms of the care they provided. Cost I imagine ranges differently for everyone depending on what you would like for your loved one but I do feel they were very transparent in their cost breakdown. We did tour another facility that was much more expensive as they are a larger chain in the area and offered less for a similar price point. While we hope we never have to think or bury our loved ones, consider this establishment as you will not be disappointed with the service they provide. read more

Cesar and his team at Heritage-Dilday Mortuary treated our loved one -- and our entire family -- as if we were their own. Their kindness, compassion, and professionalism brought us so much comfort during an incredibly difficult time. Every detail was handled with care, and the service was exactly what we had hoped for. We are deeply grateful for the respect and support they showed us throughout the entire process. read more

Cesar did an amazing job taking care of my family, he answered all of our questions, and made sure we were comfortable in all our decisions. The service was so beautiful and very clean. read more

Cesar was amazing, he was very caring, the establishment was super nice and clean. My family loved how the services were.

My brother's service was here, and from walking into building, we were greeted warmly by staff, and everything went smoothly, and on time, when services were over, we were given time to visit with family until it was time to move on to burial site. Thank you! Heritage Dilday read more

Wow heritage has overdone themselves again. My family has used them multiple times and their service is always top level. They communicate clearly and quickly. They are very professional and also understand the sensitivity of the situation and able to create a support to the family in many ways. I am thankful for their team and what they have done for my family. Cesar Gutierrez was somebody who I spoke to who lead the team and I am thankful for him. read more

Very kind and professional service in taking care of arrangements for my Dad. Did not try to oversell services and honored my elderly Mom's desire for a simple, no fuss witness cremation. Jason listened well and was patient with getting all the details just right on the death certificate. Our needs were well met, and very, very deeply appreciated! read more

The service we received at HD was kind, compassionate, and very attentive--they were on top of every detail and made it easy for us as a family to focus on what really mattered. The facility is clean and beautiful as well, definitely would recommend. read more

I lost my son in a tragic car accident at the young age of 20. I immediately felt comfortable when I walked through the doors of Heritage Dilday and was greeted by Cesar. He walked me through the whole process. We had a beautiful family blessing and reception. Cesar and his staff took care of us and helped us immensely in our time of need. Thank you Cesar and Father Phil. read more

Heritage-Dilday Funeral Home - Funeral Services & Cemeteries Near Me - Huntington Beach, California

My family has used Dilday many times in the past and received great caring service, this was NOT the case this time. My loved one passed on a Saturday, we contacted Dilday immidiately. Explained that they coroner would be releasing the body Monday 12pm for pickup. Dilday confirmed this information, I completed the necessary authorizations to keep things moving smoothly. (Note: Dilday stated they would pickup up on Monday between 12-5pm) Monday afternoon, we reached out to Dilday to confirm if our loved one had been picked up only to find out they could not determine when or if this would be done on Monday. We followed up on Tuesday which at that time I spoke with a women. When I explained my issue and that I truly needed some help. She was very complacent and then threatened to hang up on me. Who Does That??? I asked to speak with a supervisor or manager, of course No One was available. In the end they still could not confirm if they would retrieve my loved one on Wednesday or Thursday, they just couldn't give a definitive answer. At this point I was DONE... I contacted Westminster Memorial, gave them my loved one's information they placed me on a brief hold and returned with a pickup day of Wed 12pm. This took them all of 10 minutes. BTW, they also contacted me to confirm that they were in possession of my loved one on Wednesday. Dilday/Heritage has gone down hill, they dropped the ball not once but 3 times. Their lack of organization, coordinating, phone manners, compassion was repulsive. DO NOT USE DILDAY/HERITAGE THEY WILL SCREW UP EPICALLY. read more

A great viewing service area to use if you want to honor a loss love one. We came here for my fiancée grandpa viewing service and I believe the whole service was wonderful at this place. The only issue you might face here is the parking situation, they have some spot in the front and some more in the back but it's not the biggest parking lot compared to other places. The indoor decoration of this place is very nice and peaceful. They have a little sitting area if you don't want to sit in the viewing area and they also have a coffee/hot chocolate machine. The viewing area have 2 TV and I think can fit around 60 people comfortably. The workers didn't really know how to work the TV off the tablet so I was able to help them, especially when connecting a MacBook didn't play properly. read more

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We had great experience using Heritage-Dilday Funeral home for my moms recent passing. They were professional and timely and Katrina was very helpful at the service . We would recommend them to anyone in need of their service . read more

Personal, sensational attention to detail. Good value with broad range of services and related products. Top rating +​

We lost our dad in 2016 and my mom in 2024. They handled every aspect of their final arrangements. They were respectful and empathetic from the first moment we were in contact. Elizabeth, Jason and Katrina were amazing and can not recommend them enough. read more

Heritage-Dilday came highly recommended and I continue that high recommendation. I have used them for my husband in 2010 and then both parents in 2021. They are professional, kind, helpful, and compassionate. read more

Cesar went above and beyond in overseeing & planning the beautiful service we had for my nephew at their funeral home in HB. He was very communicative & responded promptly to all our questions. He was so empathetic & understanding throughout, it truly helped in a time when we needed it the most. Thank You Cesar from myself & the Erskine Family. read more

Listen I know we all make fun of the name but it's a really good group of people there for your needs. They handled everything for me that was hard to do and they even followed up a month later to see how I am. Now that's service! read more

My father recently passed away. I was very happy with the service and help provided to me during this time of stress. My Mother was also very happy with the care and service provided. read more

I could not be more pleased by the service and compassion Dilday showed our family. The patience that Cesar had when answering all my questions during this difficult time was incredible. The staff who transported my loved one to and from were so polite, professional, and patient. When you have never done anything like this before, and it goes absolutely perfect, it's definitely because of the people you trusted to execute the tasks at hand. One last thing the flowers I ordered thru Cesar (Dilday) were the most beautiful flowers I have ever seen. I will recommend this place to everyone I know to help them during their difficult time. read more

It has been 1 year that I lost my daughter. Cesar Gutierrez at Heritage Dilday had handled her arrangements and he and his staff were amazing. On this 1 year anniversary I received a card and very helpful booklet on coping with this anniversary from Cesar. It touched me to know that Cesar and Heritage Dilday remembered and acknowledged this date. How very kind and thoughtful to know myself and my daughter "matter". Thank you Sweet Cesar for remembering ! read more

I couldn't have asked for a more compassionate and professional interaction with Heritage-Dilday. They were so patient with all my questions and covered every aspect of going through a challenging and difficult time. Corey Karl and his team are top notch wonderful folks. read more

Not happy with how long it took them from pick up to return., They gad to be called twice for pick up after mom died and I had to leave enquires as to when we could get her remains back after the original date has passed by three days. The staff wasn't very informative about the necessary information for the intake even though I asked them over the phone a week earlier what information they needed and that led to further delays. read more

Heritage-Dildal Memorial Services deserves more than 5 stars. Cesar worked with me from beginning to end during this difficult time. Cesar is such a wonderful person! He was extremely compassionate, empathetic, patient, & very understanding. He and his team worked so diligently. Thank you for making this part of a horrible experience a little easier. A million thanks to you! God bless you. read more

I had such a wonderful experience at this location. Everyone was so warm and welcoming which is exactly what you would hope for. The staff was so friendly and accommodating. The facility was also very beautiful and the experience was overall great. I definitely recommend it. read more

This company did an outstanding job for my mother law They are very professional and make decisions making easy under stressful situation I would highly recommend this company read more

During one of the most stressful times in life, Heritage-Dilday went above and beyond in helping my mother and I mourn the loss of my father. Cesar assisted us in a warm, professional manner. He told us of all our options and helped us make important decisions. This process was overwhelming for my mother and I, but our questions were answered with patience and compassion. I highly recommend Heritage-Dilday for a loved one's services. read more

I had a great experience with a few staff there. They listened and gave nice responses on what the process and overview of the products. I feel the compassion and the quality of service from them. I will be using them again in the future. read more

Hello, I would just like to thank your staff, Elizabeth, Bridget, and especially Jason, for the kindness shown to me around the death and burial of my husband of 48 years, Dr Richard Martin Sax. At a time when life seemed overwhelming, they presented me with clear choices, made them easy, and helped me execute a flawless memorial service for him. Jason, with his apparent youth, showed a grace and maturity throughout the service, most notably when I received a ridiculous and cavalier phone call from the cemetery suggesting that I might not be able to bury my husband that morning...five minutes before the service. He continued to show extreme sensitivity at graveside, helping resolve and correct blatant unpreparedness at graveside. I will be forever grateful to all of you for your kindness and professionalism. With very warm regards, Janed Sax, Ph.D. Additionally, I would like to note that I felt their prices were quite reasonable and I was given the option of having my husband's service live-streamed to the East Coast for family members who were unable to be present. I recommend Heritage-Dilday without hesitation. I'm forever grateful read more

I could not thank the staff at this facility enough for all their help and guidance though the most difficult time of mine and my families life. The passing of my father was at very difficult time during this pandemic and the staff made us fell so completely welcomed and didn't hesitate with any of our requests. Cesar was always on top of any questions or inquiries we had and always followed through with a kind quick response. We are so very grateful for him and his staff you made what was a frustrating and heartbreaking time, bearable and much easier than we expected. Thank you once again. read more

I didn't think I would ever be reviewing a mortuary, but here I am. Heritage Dilday Memorial Services is more than a business, it's a blessing. My family has used their help twice in the past for both my grandparents' funeral services and each time we've returned because of the excellent care and service we received. They had Buddhist services and every detail was as it needed to be. Both of them looked wonderful and were treated with such respect. We really appreciated it at such a difficult time. Joe and Elizabeth made sure everything ran smoothly and looked beautiful. Cesar especially, treated us as though we were family and we could see that they took real pride in their work. Sadly, we are in need of funeral services again and this time it was shocking and especially heartbreaking. It was my turn to do the planning. Despite how busy mortuaries have been with Covid and the many restrictions that come with it, Cesar made us feel at ease. We were never rushed or taken for granted. He stayed on top of every detail and walked me through each step of the planning process. He has been the bright spot in this terrible situation and we are so lucky to have him in our corner. Thank you so much to him and his wonderful staff. read more

I can't express how much help they where thru a difficult time in life, super helpful and go above and beyond to make sure we didn't have a lot to worry about! 100% recommend. read more

We had recently had our mother's service here and i don't know where to start. It was so beautiful. The staff were so caring, helpful and understanding. They handled everything like we were family. We knew our mother was in great hands. They go above and beyond to help their clients. I would especially like to thank Elizabeth, Katrina and Cesar. Thank you for helping us through this difficult time. Thank you for helping us with celebrating our mothers life and having it run smoothly. I highly recommend Heritage Dilday memorial. If I could rate trillion stars, I would. read more

Amazing service! The staff is kind and helpful even 10 years later when I needed their help.

My mom Tranganh told me that she worked with Heritage-Dilday for my grandma's passing. She mentioned that the service and professionalism was exceptional from the beginning until the end. Cesar and Shirley were especially patient, helpful and professional. They constantly followed up with my mom and kept her in the loop every step of the way. They were loving, comforting, and caring during these difficult times. We strongly recommend this place to anyone needing its services for their professionalism and their kindness in going above and beyond. We're very grateful in their service in taking care of my grandma. read more

Highly recommended because of location, service and cost. We are considering cremation plans for our parents and oursel

This is the worst funeral home to ever deal with. Our father had purchased a funeral plan in January of 2000. When he died on October 7, 2019 we had nothing but problems from day one. Here it is over 8 months later and we still have not had Dad's headstone received and installed! Every time you call you are given the run around. You are told people will get back to you. They don't! You are told they will look into and have someone call you back. It doesn't happen. Then on top of all that they try to double bill you after you were originally told everything was paid. We are STILL waiting for Dad's headstone and no one will address the issue as to why we are still waiting. Do yourself a favor and find a different mortuary to deal with! read more

My review is from the perspective of a guest attending two services over the past couple years. Both were unpleasant primarily due to the facilities. The parking lot is small with very few other options as nearby businesses post signs prohibiting Dilday parking. The chapel where services are held is 1970's decor. Very plain, unattractive, in desperate need of an update. At both services there was a slide show. The presentation was degraded by Dilday's equipment and the screen was too far away. During the most recent service I attended, the chapel music continued playing thereby competing with the music accompanying the slide show. Finally, the PA system used for the eulogies was poor, barely audible from the back rows. This is not where my family will hold memorials for loved ones. read more

I have had the unfortinate opportunity to go through the arrangements process of 3 people before using these guys for my father-in-law. The concern and compassion are less than believable, but the business element is powerful. Use car salesman have nothing on these guys. read more