I honestly don't even have the words to explain how amazing this company is. The team at TSP…read moreRemodeling didn't just do a beautiful job on our home--they showed a level of kindness and humanity that I will never forget. While they were at our house replacing our carpet with hardwood floors, my dog Fiona accidentally got out. I wasn't home at the time and got a call saying she had escaped. My heart dropped and I rushed home in a panic. I immediately went to the park where I always walk her, searching and calling her name. There was no sign of her. I ran up and down the street, then went back to the park and called her name even louder. Suddenly, from across the park, I saw Fiona running as fast as she could straight toward me. At the same time, a man named Anthony got out of his car and ran toward her to help. When I finally picked Fiona up, I was so overwhelmed with relief and gratitude that I asked him if I could give him a hug. When I got back to the house, I found out something that touched my heart even more -- the entire crew from TSP Remodeling had actually stopped working and went out searching for Fiona to help bring her home safely. These men took time away from their jobs just to help me find my dog. That kind of compassion is rare, and it meant the world to me. And on top of all that, they did absolutely stunning work on our floors. We replaced our carpet with hardwood flooring and it turned out beautiful. The craftsmanship, the care, and the professionalism are top notch. I want to give the biggest thank you and shoutout to TSP Remodeling and the entire crew, especially Anthony. Not only are they incredibly skilled at what they do, they are truly good-hearted people. I will never forget what they did for me and Fiona. Thank you for bringing my baby home and for making our home so beautiful.

I do not recommend this company. I contacted him for a quote, sent a video of my floors, and then…read morespent two weeks calling and texting trying to schedule a visit for an estimate. He was completely unresponsive and never followed up. There was no reason for the lack of communication, and it honestly felt like my business was unwanted. I've never experienced a company simply ignoring a potential customer like this. Regardless of the quality of the work, professionalism and communication matter--and this experience was very disappointing. Also felt as if they don't want to deal with POC's

Nonstop issues over the last 3 to 4 years with the Flooring. Sounds like he's out of business now…read morewhich I'm not surprised.

This review is a long time coming. Since the first job we had David DeLima do, we had him do…read moreanother job in 2022 to do the rest of the house. The second job was a nightmare. 2+ years later we have failing floors both downstairs and upstairs. Vinyl planks that were cut short were sliding out from under the baseboards. He installed quarter round (wood) molding around our bathtub instead of cutting the flooring flush - wood and water don't mix well. The entire bottom floor that was installed on concrete is missing a vapor barrier. David came back to take a look at the floor a couple of times and blamed the product not the install. Despite his assurances that he would make it right and "take care of us" he has not been responsive to our calls and texts. He says he has since gone out of business, which I'm not sure if that is true because his contractor's license is still active. At this point my wife and I are gathering our documentation and reporting him to the licensing board and will try to go after his Performance Bond that he was covered under during the installation. Let him deal with the state and not have to deal with him anymore ourselves.

I had some questionable work done by another contractor and these guys were incredibly helpful…read more Super informative and professional. Wish I had hired them from the beginning.

Wow - this is how I want to start my review. What a great experience overall…read more Kipp took his time explaining the options and difference in carpeting when we were at their showroom. We took home a few samples and decided on what we wanted. We then scheduled a time for Kipp to come by and do a formal measurement and quote. No pressure - no gimmicks. Kipp knows his stuff about flooring. We then arranged to have the carpet installed. They worked around our schedule to set up the install. We moved many of the little things but the crew that did the installation handled the big furniture items and were very careful. The installation crew that Spencer Flooring uses were professional, knew their craft and were very polite. They did a nice job of cleaning up also. We are really happy with the carpeting and the overall experience and I'd highly recommend using Spencer Flooring.

Kevin gave us a very competitive bid and delivered a quality product in a very reasonable time…read moreframe. He is an excellent communicator and responds to inquiries quickly. I highly recommend him!

Going into my garage makes me so happy since getting the floor done by Prestigious Epoxy! The…read moreholographic flakes are so unique, and the finish is so beautiful that now we can't put the trash bins in the garage! Kevin was incredibly responsive and helpful from start to finish. He made scheduling easy, answered our questions quickly, and worked with us to get exactly the look we wanted. Both he and Jose were lovely to work with and clearly take pride in what they do. The pricing felt very fair given the quality and care that went into the job. We're thrilled with the results and would absolutely recommend Prestigious Epoxy.

The best company I've worked with in floor refinishing. Top of the line tools and service. You…read morewon't regret using them.

I was looking forward to getting a quote from Ruben because I see he does great work and others had…read moregreat things to say. Unfortunately, Ruben did not follow through with our agreed upon time and date to come out for an estimate and was a no call, no show.

Nor Cal Flooring has transformed my house and it's been such a pleasure! They removed all existing…read morecarpet, tile, and linoleum and the outcome is gorgeous! From the owner to the installers, daily work, respect for our space, etc they're top notch! When I obtained the bids from the local businesses, Nor Cal (Gabe) was the most competitive and he did not disappoint! Really highly recommend them if you're looking to change your flooring!

My wife and I visited NorCal Flooring and spoke to the owner Gabe. We talked about different…read moreoptions and flooring choices. Gabe gave us some LVP samples to take home. Gabe came to our home the next day to take measurements and get the home layout. The next day Gabe sent me the job estimate and we agreed to move forward with the work. He said the job would take 5 days as we have a large home. The estimate was slightly higher and others we had gotten but the outcome was well worth it. He and his crew showed up on time and they got stated. His guys are fantastic. Their attention to the small details is what separates NorCal from other flooring jobs I have seen. We are so happy with how the floors came out. If you are looking for carpeting or LVP, contact Gabe and his crew. I highly recommend them. We are small business owners and I always try and use locally owned businesses. Thanks Gabe.

I have to say I was a little apprehensive about getting my floors done. But it was even worse when…read moreafter deciding to do my floors with crystals. Floorings, i've found water damaged on my subfloor. Why did I have water damage? May you ask well when they built the house, they built it with particle board on the floors. If you can only imagine that Richard gave me the option. He said you can cover it up. It is waterproof vinyl, but I don't recommend it. We went with his recommendation. I had the sub floors replaced with 3 inch. A treated wood, the floors were installed. It took a little bit longer on our timeline, but we are so happy with the work that was done.

PLEASE RECONSIDER this place…read more I was recommended this place and I wish I wouldn't have trusted the recomendation. RICHARD and his handy men came to work on our floors in January. Everything seemed fine. There were some minor details that were not done well and had to be redone. We contacted Richard and let him know. Every time he said he would come by to fix them he wouldn't, he would always come up with some excuse from needing to help someone move immediately to his car not working or working on another contract. We trusted him so we had already paid him which was my biggest mistake. He also says that it's full service" which meant we didn't have to take anything down or remove anything from the rooms prior to him putting on the floor floors. However they are clearly not experts on putting things back together. They dismantled my kids trundle bed and put it back incorrectly, making it unsafe for them to sleep on. We didn't notice how loose the bed was and how many screws were put in to make it look like they were putting in the proper place because we had to wait a couple days to be able to sleep in our house again because we also got the interior of our house painted through him. One of his handymen put a boarder around the living room to separate the tile floor and the wood they put in. However it started to lift and a staple they used to hold it down was sticking up. Richard came to see it and said he would fix it along with the other things that's had to be done. He then text us to let us know it will be 900 to fix the boarder because in order for the boarder to not lift he would have to remove some of the tile. We said no and He never came and eventually my son got hurt because the corner of the boarder that was lifted stabbed the bottom of his big toe. We had to get someone else to come fix it. They did an amazing job and didn't have to remove any tile to fix the boarder properly. Also a slab of wood came off from the floor on my kids closet. If you do end up going with this company please with hold payment until you are completely satisfied with the job and you know nothing is lifting or breaking/broken.

They did a great job and were fair priced. I'd 100% recommend! Helped with any questions we had.read more

Mario and Jason did a great job on our bathroom. We'd been meaning to get the floors redone for…read moreyears, but always put it off because we thought it would be too expensive. They gave us a price much better than the first company we called, and had it done in a few hours. The floor looks great and I've got no complaints.

We worked with Carlos at the Dublin location for our new floors. We had awful carpet, but these…read moreguys came in and did a fantastic job. Carlos was easy to work with and guided us every step of the way. Communication was clear throughout the entire process, and there were no surprises. The best part of the experience was the install and the install team. Manny and his crew absolutely crushed it. We had an issue with an unlevel floor, and they took the time to add self-leveling compound to fix the problem the right way. We also have a ridiculous amount of stairs -- 34 total -- that were previously covered in carpet, and they now look amazing. Manny and his team were excellent from start to finish. Highly recommend.

Pricing depends on who you work with on a given day. I purchased some baseboards from one employee…read moreat a certain price. When I needed a more expensive kind the next week, I worked with a different employee who got me a better price than the ones I originally bought. I appreciated the "deal" but did not like how the discount was applied in one instance and not the other. This was during the anniversary sale, so most things were on sale. Lead time for my tile was quoted as 5-7 days. It took 2 weeks. The worst part was that the tile that I waited 2 weeks for was the wrong kind as the floor store/manufacturer messed up the order. The floor store got the manufacturer to rush the correct tile in a couple days...really wished they had the same hustle when I first put in my order. I ended up having to pay more for my contractor's time because the floor store took too long. If you are already working with an installer, I'd check with them to see if they can source materials. The price will certainly be much more competitive. I don't think I'd go through the trouble with the floor store again.

Really impressed with the work Carlos and team did installing new flooring at our home. Carlos was…read morevery responsive with the quote and estimate and the work was completed before schedule! The team was very professional and diligent and did an immaculate job with removing old tiles and replacing with new flooring.

Best experience so far doing or home remodel, it was absurdly fast and clear…read more Carlos from Bay Area Floor Express, explained us the process on how things will happen, came to the store to help us narrow down the selection and explain pros and cons of each making the process super easy for us, first time renovating our new home. We kitchen, family room, bathrooms and bedroom. On the master bedroom suite we did radiant floor heating which gives it that extra luxury detail to our remodel. 10/10 will recommend working with Bay Area Floor Express.