Phenomenal acute care. My husband had a below knee amputation on a Friday, transferred to Bronso on…read moreWednesday, and was home a week and a half later. He is able to ambulatory with a walker and wheelchair and is ready to begin his prosthetic journey 3 weeks post op!

Went there in alternative to baystate in Springfield because of the wait. Sat there for 5 hours ,…read moreafter being seen I left with 0 improvement still in pain, my perscriptions were never even called in or filled to cvs . Didn't prescribe all the things they said they would help with, forgot about me and printing my discharge paperwork and overall felt the lack of care

My sister has lived at Christopher Heights for several years. The food looks good, the staff is…read morehelpful to the limit that they are able to be, and there are numerous activities (musical performances, movies, games) for residents who wish to take part.

This is where my grandmother is now living as a resident of their assisted living. It seems like…read morethere are lots of activities and things for her to do her age which is 98 and I think you should be kept quite busy every day so she wont be sitting in front of a television set as much anymore playing games and watching TV. She'll go out meet more people and make other friends friends.She has a really good apartment on the first floor which is right up the main lobby she is also able to overlook the back of the parking lot of the building was lots of activity people walking by and stuff all the time so if you feel like will do well there I'm hoping after the first few days she seems much happier than she was when she was home which was a little overcrowded with extra family members in it.

Great Place To Live! Helpful staff. Good food. Friendly and welcoming. My daughter helped move here…read moreand I'm happy she did Frank

Putting my mom in assisted living was the hardest decision I ever made, that being said it was the…read morebest decision for her. I cannot say enough about the staff at Lathrop. Every staff member treats your loved one like family, shows respect towards them and even tries to pair other residents with similar interests as them. I HIGHLY recommend this facility for your loved one. I want to thank each and every staff member for your dedication in keeping the residents smiling and happy. My mom raves about it and wouldn't want to live anywhere else.

Excellent organization, staff, and environment. All levels of care served. Highly recommended.read more

After due diligence, I will be moving my 87 yr old mom into Reeds Landing soon. Everyone, I mean…read moreeveryone!, I am running across who I tell that we have chosen them, doctor, moving company, other assisted living marketing directors (2!), all highly recommend this place! You know when you take a tour of someplace with the marketing director and the staff are "polite" to that person? Like this is the first time they ever spoke to them? Well my tour of Reeds Landing was genuinely nice - like the staff friends! My mom will benefit from a GP doctor having an office and staff on-site. So far, so good. I will update my review after moving in and checking it out.

I can't say enough wonderful things about Synergy! From the moment you walk through the door,…read moreyou're met with an atmosphere of genuine care, professionalism, and warmth. Every member of the team is not only incredibly knowledgeable in their field, but also incredibly friendly and approachable. You can tell they truly care about what they do and, more importantly, about the people they serve. They take the time to listen, answer questions, and make sure you feel comfortable and informed every step of the way. Their level of expertise is only matched by the kindness and respect they show their clients. It's rare to find a place that combines both skill and heart so seamlessly -- but Synergy does exactly that. If you're looking for a place where you'll be treated like more than just a number, where the people are passionate about helping others, and where excellence is just the standard, look no further. Synergy is a gem, and I'm so grateful to have had them. Thank you! Judie Derouin

Absolutely disgusted by this place. I called to set up physical therapy appointments due to a motor…read morevehicle accident and they told me they won't accept patients who have been in accidents because "they've had problems getting paid from those claims. So, unless I was willing to pay out of pocket or go through my own insurance, they couldn't help me. Clearly, they aren't patient driven, they discriminate based on your injury, and are just generally over all unhelpful. Go somewhere else, literally anywhere else, you'll be better off!!​

My mom, Ginny Just had Alzheimer's. The last year of her life was at The Elaine Center now known…read moreunder its new name. The staff were incredible. Our experience as a family was nothing but positive, caring, informative and friendly. I feel they actually loved her. I live 3 hours away, and the staff kept me informed of all her ailments, medication changes and even her funny little anecdotes. She was in a good space, given her disease. At the end (I am crying as I write this) the staff were so supportive, kind and human... yes human, they treated us as they knew exactly how we felt. I am so grateful for first talking to Sandy Dellert, for her assistance and kindness in helping us get mom set up. I am so grateful to the staff ( including the head nurse Cathy who has now moved on to another facility) for making her comfortable though such a terrible disease as Alzheimers. I can not say enough. Thank you from the bottom of my heart.

I have nothing good to say! While my grandfathers clothes kept being misplaced, his socks being…read moretaken and given to other residents.. none of that bothers me as much as the treatment and disrespect of his belongings after he passed.. We were there every day (the family). My grandmother always had his clothes folded neatly. After he passed all his belongings were tossed in the shower mixed with his roommates belongings ( they both passed on the same day). I find that a bit odd.. Then we were continuously lied too.. and they were missing some sentimental items that we never got back.. This is taking into consideration the short staff, the constant COVID issues, and lying directly to grieving family members. Overall pretty disgusted ! One of those places people go into and rarely come out. I am from the area and know people who work there.. makes it even worse for example they didn't wash bedding for weeks all piled in the laundry room while waiting to get their equipment fixed .. overall just gross , unsanitary and exactly what happens when big corp is in it to make money instead of taking care of people with some dignity.

So today I'm at their West Springfield location and have to say while I was there, they had a…read morepatient who was being absolutely unbelievably rude. The patient was loud obnoxious and not letting the staff and owner help her. I am absolutely amazed at how calmly the staff was and the owner to talk this patient down and have her continue with her visit. This was a first for me. The office is very spacious, clean, with private rooms and many different types of equipment that I only took pictures of because I myself have never used them. The staff is extremely patient, respectful and go above and beyond for their patients. I have another apt Friday in their Southwick office.

Everyone at Rehab Resolutions is excellent from the time you book an appointment to the time your…read moretreatment is over you feel like a part of a family, Thank You Sofia and your entire staff for all that you do !

I have been going to this group for years. The doctors and PAs are wonderful. They are concerned…read moreand listen to what you have to say. The receptionist have always been pleasant and helpful.

The office is up elevator, to the right of optometry, like right next to it. I walked by it twice…read morebefore I noticed the door, lol. It was my first visit and it went fairly quick. There was a TV and magazines to keep you entertained until you were checked-in. Once they were ready for you, you were transferred to the waiting room inside. There were also magazines in there, as well as a play area for kids. There is a restroom in there, if you were looking for one like I was. I was later taken into a small room where they did my vitals. Once completed, I waited for my doctor in my designated room. The visit was quick and to the point. The doctor was extremely friendly. The one thing that I didn't really like was how thin the walls were, you could honestly hear everything that is going on in the next room. It made me feel a little uncomfortable. Aside from that, it was pleasant. Everyone was nice and helpful.