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    Heritage Propane

    1.6 (7 reviews)

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    Infinite Energy

    Infinite Energy

    (110 reviews)

    Holy Moly! We switched to 'Infinite Energy' when we realized we were being ripped off by a company…read morecalled 'Everything Energy' here in Houston TX. Ever since the switch, Infinite has kept our account up-to-date with notifications that detail our usage and has always kept us informed of outages in our area so we don't have to call in. No other company ever done that for us and we've NEVER felt wronged by them, which is why I am so surprised to see the low rating. Maybe the people complaining are in one of the other states Infinite serves like Florida, NY/New Jersey, or Georgia. We can vouch for the Infinite branch that serves Texas and its nowhere near as bad as the ratings here show. Its an energy company and most people don't get overly excited about things like that, but from what we've been shown they're a top tier organization. Every time we've talked to anyone over the phone, they've been super nice and super helpful. Very professional. Heck, I'd say we're pretty excited about them, because we know what it feels like to be ripped off by a provider. We're thankful for Infinite serving our area. Thank you Infinite. Please use the branch that handles the Houston area as an example and get some of these negative reviews off of here. You're better than that. Hopefully, Infinite Energy will remain our provider for a long time. Apologies to all of those who've had a bad experience, hopefully things get better for you.

    'Disconnected gas service for a past due bill of $46.22. Charged me $50 re connection fee and had…read moreto miss a days work to meet local gas company to turn back on. In essence they charged me $300 late fee on a past due amount of $46.22. Slimy. Nasty. Worthless.' Paid bill. Infinite energy sent me a confirmation email service will be restored between the hours of 12-4, someone must be home. I waited all day. No one showed. Now, if I want a hot shower or cook a meal, I have to take another day off work hoping they'll show. Don't do it. Don't sign up with Infinite Energy. They're horrible

    Ocoee Utility District

    Ocoee Utility District

    (14 reviews)

    Gary V. My average bill until July was under $60…read moreJuly $110 and charged twice so $220 August $174 Sept. $133 and I cut the water off AT THE METER TO MY HOUSE, No leaks anywhere. Two weeks in September and went back on my well. Does that mean I would be charged $266 if left on. Something stinks in Denmark We need an investigation of fraud on Ocoee Utilities.

    I dont know how what they do is legal. One person home, water only no trash or sewage and my water…read morebill stays at $80-$100 a month. I have seen it be more. No one else that I know anywhere in the surrounding areas has a water bill that high- even with other services like sewage. If you calculate the monthly gallons of usage to the monthly rate it is not accurate. When I questioned it I was told there's a minimum usage fee added to the bill. I stated I have exceeded the minimum usage- so why Am I charged minimum usage? response: Minimum usage fee is on all bills- so it's a service fee? Response: no ma'am it's a minimum usage fee. Ok where is the fee in the bill. Response: Oh it's not on there we just add it to the monthly costs. It's not stated on the bill anywhere- you have to get a calculator to decipher what you're charged- response: well it just wasn't set up that way. The minimum usage fee is on the rates sheet on the website. Every year that fee has gone up/ it's up to $30 a month now. I have had three plumbers look and there's no leaks anywhere. Before I lived here my water bill was always $30~$40 a month on the high side- with kids. I moved here and it started hitting $80-$100. They've grown up and moved out and it's just me, less people in the home and the bill hasn't changed. Idk how you can have disclosed fees on a bill. The woman even told me once it's on Facebook well not everyone has Facebook. You can certainly send a letter when you're wanting money but not when you increase rates? or increase "minimum usage fees" that aren't itemized on the bill. You have to go the website and search it every month to see what it is and when it's going to go up. I wish this place would be shut down. And when I run water suds of almost like soap come out now the first few minutes before it clears up. is this not something mayor or a county Commissioner can look into? $80 water bill For one person, water only, and a $30 monthly charge that's just added into the calculation? It's like they have it set so no one's bill drop under $70. I've never lived somewhere a water bill was much as a light bill. This isn't inflation, it's price gauging and disclosed fees. The only good thing they had going was the waterline insurance plan, it was a great plan. But they got rid of and now want you to purchase separately and manage another bill. Terrible

    Heritage Propane - utilities - Updated June 2026

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