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    Heritage Sotheby's International Realty

    2.2 (6 reviews)
    Open • 9:00 am - 5:00 pm

    Services - Heritage Sotheby's International Realty

    Buyer's agent

    Listing agent

    Property management

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    Great experience working with Paulo Corro :)

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    Main Street Management - Located at same office in Downtown Napa since 1995.

    Main Street Management

    (12 reviews)

    My family and I were given a sixty day notice in April stating we had to leave our house because…read more"owner wants to occupy residence." A week after we moved out, we see the property listed on Craigslist for $400 more than we were paying. During June we kept asking Brad if the owner had other plans for the house, could we pay more to live there etc. He went through, what I now know, was an elaborate lie about how we were the best tenants and how he wouldn't want anyone else living in the house and on and on it went, going as far as to say what a WONDERFUL reference he was going to give us in the future. Fast forward to September. After reviewing the owner of the house I find out the real reasons. The unfortunate part was that these "problems" were not made aware to us while we occupied the house. Some were blatant lies others were misinterpretations of truth. The outcome of this was my family had to move ALLL the way across the country after working SO hard to make a life for us in California. If lies and deceit are not enough for you, The only number to you will receive as a tenant is the office line. Cross your fingers nothing goes wrong during a weekend or worse, an office vacation! You could wait a week to get a sewage pipe fixed that leaks into the alley. I really thought Brad was professional and on top of things in the beginning. We trusted him, we were completely let down and ultimately displaced. Renting in the Bay Area and Napa are extremely competitive. I don't think my review will lead someone away from renting from this company. What I do hope is that another person will not be blindsided the way I feel we were due to inherent lack of communication.

    Very disappointed with Brad. He took over as property management for a commercial location in Napa…read morethat we have leasing for over 15 years and he has been absolutely the worst. I think the health department needs to investigate the conditions that we deal with. He plays dumb and is very deceiving, even going as far as to fill up the bottle water jugs with tap water and replacing them without telling anyone. Talk about a horrible management company that reduced garbage service to one day a week and stopped cleaning. Bathrooms were disgusting, garbage overflowing, no soap, garbage piling up in bags as well gnats flying around. The smell of the garbage is so bad it's like a dump flowing throughout the offices. Foliage is overgrown, thus blocking the limited parking. Yet, we pay our leases and the service only gets worse ever day. He is very rude, confrontational, unprofessional and dishonest from our experiences. The air conditioning doesn't work, the receptionist was let go. He definitely knows how to bring a place down in a hurry. He

    Crown Realty Property Management

    Crown Realty Property Management

    (102 reviews)

    A couple of years ago, I went through them to try to rent a house. I'm at the lady at the house…read morecan't remember the street name. When I called him back and asked him about the rental or any other rentals the lady said to me verbatim that they only want to rent to a certain kind of people we have to remember NapaKKK is very racist. Napa is a very active sundown. They just set you up. I guess I didn't fit because I'm a black woman. I didn't ask her what she meant by it. But I've had real estate agents not want to sell me a house because of the color of my skin. don't go through them. They called me back about a month later asking if they could help me find a rental property or a house. Maybe the lady couldn't rent out her house cause I was too black for it. But I had to tell them I ended up buying a house. She was shocked and hung up. They knew what kind of money I had and if she wasn't so racist, if that was the case, she could've made a commission off of selling a house.

    I hired Crown Realty Property Management to manage my property. I had just walls textured, the…read morehouse was remodeled bathrooms, garage new flooring. Steve S ( property manager) got the worst possible renters. They complained every month about anything and everything but they did not take care of my place. Every month I spent $250-350 to fix things. Three times on an oven stove which I was happy to replace ( I would have done it initially if I would have known). I needed the renters to move out but with a lot of pressure I extended their lease for 6 more months. Upon moving out the renters did over $6,000 damage to the house and stole the birdbath and curtain rods. The aluminum siding was damaged in the back ( it looked like it was hit hard by a weed eater.) After negotiating they only paid 1/3 of the damage that I incurred. Steve S ( the property manager was not helpful with me) He would say yes but when push came to shove he wasn't helpful at all. Having Crown cost me a lot of money. The only saving grace was the renters paid rent on time subtract Crowns charges and the costs continual complaints from the tenants. Currently I have a wonderful renter and I don't pay the monthly fee and if something needs to be fixed- it is because we have open communication.

    Professional Rental Organization - First Street, Napa Victorian October 2015

    Professional Rental Organization

    (21 reviews)

    Was recommended to PRO after firing two other management firms and never looked back. My property…read moreis a two-on-one with barn on two acres. The property was maintained in immaculate condition thanks to Maurice and his folks. Excellent accounting, all bank deposits posted to my account on time, great communication with his office. I was particularly impressed with the thorough checklists that PRO uses; everything is documented in detail when the tenants sign the lease and move in. They are equally meticulous when folks move out and are on location following the movers to review the condition of the house. Bottom line: everyone concerned understands the condition of the property which eliminates/reduces any misunderstanding. Equally important are happy tenants. Repairs to our home were handled very expeditiously. I was always notified what was going on with the house. They were always proactive. We chose PRO because of their track record with other owners. We felt that if we took care of our tenants, the tenants would take care of our property. Professional Rental Organization made sure that our property investment was maintained in "move in" condition. Bonus: they created such a positive environment for each of our tenants over the years that PRO never had a situation that caused them to withhold security deposits. Tenants were always given the opportunity to fix any damages. Can't ask for any better service.

    Worst service, incompetent, maintenance employees, lack basic skills, ​…read more8 year old can perform better.

    Art Ramirez - Coldwell Banker - Probate and trust certified agent

#probate
#trust
#realestate

    Art Ramirez - Coldwell Banker

    (38 reviews)

    Words can't fully express my gratitude for Art Ramirez…read more This was my first time ever dealing with anything like this, and to say it was overwhelming would be an understatement. My cousin passed away and named me the executor of his estate. I suddenly found myself responsible for selling his home while trying to navigate the probate process, with deadlines approaching and no idea where to even begin. Out of nowhere, I started getting flooded with phone calls and letters from real estate agents. At first, I couldn't understand how they even knew about the house. Being completely new to probate, I was already stressed, grieving, and trying to figure everything out. Most of the agents I spoke with sounded like they were only interested in getting the listing. You could hear the hunger in their voices, and that was the last thing I needed during such a difficult time. Then Art called. From our very first conversation, he introduced himself, asked about my situation, and simply listened. I told him honestly that I didn't know much about what was happening with the house. Instead of trying to pressure me or sell himself, he told me that if I ever had questions, I could reach out and he'd be there to help. No pressure. No sales pitch. Just genuine kindness. As time went on, we talked a few more times, and each conversation confirmed that Art was the right person for the job. He didn't just care about selling a house he cared about my story, the probate process, the estate, and making sure everything was handled the right way. That meant more to me than I can put into words. Art went above and beyond in every way. He walked me through the process step by step, answered every question I had, communicated constantly, showed up when he said he would, and always kept me informed. Going through probate isn't easy, especially when it's your first time. To be honest, my attorney wasn't much help throughout the process. Thank God for Art. His professionalism, knowledge, dedication, and passion made one of the most stressful experiences of my life manageable. When challenges came up, he didn't make excuses he found solutions. He fought tooth and nail to get everything done, and just in the nick of time we crossed the finish line and successfully sold the house. Looking back, I truly believe that if I had chosen someone else, I would have been left to figure everything out on my own. This wasn't a simple transaction it was a complicated, emotional situation, and Art never made me feel like just another client. He stood by me every step of the way. That's the difference with Art Ramirez. You're not just hiring a Realtor. You're getting someone who genuinely cares about you, understands what you're going through, and will fight for you as if it were his own family. As Art always says, "No excuses." And he lives by those words. If you're reading this because you're looking for a real estate agent, look no further. Art Ramirez is the one you want in your corner. I'm proud to not only call him my Realtor, but also my friend. He will be the only Realtor I ever call. Thank you for everything, Art. I'll never forget what you did for me.

    It was a pleasure working with Art he is very committed, dedicated and hard working person our…read moresituation was a little complicated but Art made it so easy to navigate the way he comunícate with us and kept us on the loop was amazing thank you so mucha for getting my uncles house sold as fast a you did!! my family and I will for ever be thankful of your commitment, thank you again., the best 09/13/26 Rohnert Park Ca.

    Heritage Sotheby's International Realty - propertymgmt - Updated September 2026

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