We had a great experience renting through Napa Keyrenter. They made finding an apartment quick and…read moreeasy. Lisa was very attentive and always explained things thoroughly for us, especially when we were signing our lease. They are also quick to respond when we need repairs done in our unit. We have had frustrating experiences with other property management companies in the past and have been very happy with keyrenter so far. I would highly recommend renting or leasing through their company!

From the owner: We work with you to create fair rental prices based on current market value, and provide you with…read morevaluable insight to make sure you have the right information needed to increase your earning potential. Don't let your property become a revolving door for bad tenants, let Keyrenter locate the right tenants for your property and help you boost your bottom line. Don't deal with the stress and frustration that comes with trying to deal with property management alone, partner with a team that will be able to handle the hard work for you!

My family and I were given a sixty day notice in April stating we had to leave our house because…read more"owner wants to occupy residence." A week after we moved out, we see the property listed on Craigslist for $400 more than we were paying. During June we kept asking Brad if the owner had other plans for the house, could we pay more to live there etc. He went through, what I now know, was an elaborate lie about how we were the best tenants and how he wouldn't want anyone else living in the house and on and on it went, going as far as to say what a WONDERFUL reference he was going to give us in the future. Fast forward to September. After reviewing the owner of the house I find out the real reasons. The unfortunate part was that these "problems" were not made aware to us while we occupied the house. Some were blatant lies others were misinterpretations of truth. The outcome of this was my family had to move ALLL the way across the country after working SO hard to make a life for us in California. If lies and deceit are not enough for you, The only number to you will receive as a tenant is the office line. Cross your fingers nothing goes wrong during a weekend or worse, an office vacation! You could wait a week to get a sewage pipe fixed that leaks into the alley. I really thought Brad was professional and on top of things in the beginning. We trusted him, we were completely let down and ultimately displaced. Renting in the Bay Area and Napa are extremely competitive. I don't think my review will lead someone away from renting from this company. What I do hope is that another person will not be blindsided the way I feel we were due to inherent lack of communication.

Very disappointed with Brad. He took over as property management for a commercial location in Napa…read morethat we have leasing for over 15 years and he has been absolutely the worst. I think the health department needs to investigate the conditions that we deal with. He plays dumb and is very deceiving, even going as far as to fill up the bottle water jugs with tap water and replacing them without telling anyone. Talk about a horrible management company that reduced garbage service to one day a week and stopped cleaning. Bathrooms were disgusting, garbage overflowing, no soap, garbage piling up in bags as well gnats flying around. The smell of the garbage is so bad it's like a dump flowing throughout the offices. Foliage is overgrown, thus blocking the limited parking. Yet, we pay our leases and the service only gets worse ever day. He is very rude, confrontational, unprofessional and dishonest from our experiences. The air conditioning doesn't work, the receptionist was let go. He definitely knows how to bring a place down in a hurry. He

I was referred to the Pujals Team by Wyman Property Management. As I live out of state, I needed…read morehelp selling my mother's house in trust. Jerry and his team made our communication experience at ease through email exchanges and texting. Their guidance was very helpful, made realistic recommendations to get the house ready for the market, and after 3.5 months of work and at the first open house, sold the house at the above-asking price. I would recommend this team to my trusted friends and family members in a heartbeat. I enjoyed working with Jerry and the entire team tremendously.

A seamless and absolute amazing experience we had with Jerry and Susan Pujals as our realtor team…read morein Napa Valley. From our very first meeting with them they were helpful, informative and explained the process in a way that showed their expertise in the real estate market. The Pujals team is super responsive and makes you feel like you are their only client. We would highly recommend them to anyone looking for a truly professional realtor team. Chad and Keri - Napa, Ca.

A couple weeks ago, security failed to see someone messed with my doorbell to the point it got…read morestuck on. I tried calling maintenance and they took all day to get it fixed. Now, my heather is broken, had to be reminded three times to come out, Tony failed to fix it, it broke again, and now, I called someone out and they coldly said they won't send someone out since they need to know how it's broken. I hope Wyman goes out of business. Fuck them.

You know it is tuff to find housing these days in Napa and it feels like everyone is changing an…read morearm/leg. I can honestly say that Wyman was really fare to me over the last 3 years of renting with them. Even helping me get into a place last minute when the house I was renting was sold and I was forced to move. Now what really set them apart was when I moved out. My wife forgot 3 hand bags worth close to $4,000 brand new still in the bag. We did not realize tell we were already 10 hours from Napa as we moved out of state. I called them and the team wasted no time at all. They went to the property to secured the lost property for us in less than 30 minutes from our call to them. They really went above and beyond there as some might have said "We did not see any bags". Thank you to the team at Wyman! Y'all made the last 3 years in Napa some of the best over the 37 years I lived there, my dog DJ always loved greeting the folks at Wyman, a picture of him is attached.

A couple of years ago, I went through them to try to rent a house. I'm at the lady at the house…read morecan't remember the street name. When I called him back and asked him about the rental or any other rentals the lady said to me verbatim that they only want to rent to a certain kind of people we have to remember NapaKKK is very racist. Napa is a very active sundown. They just set you up. I guess I didn't fit because I'm a black woman. I didn't ask her what she meant by it. But I've had real estate agents not want to sell me a house because of the color of my skin. don't go through them. They called me back about a month later asking if they could help me find a rental property or a house. Maybe the lady couldn't rent out her house cause I was too black for it. But I had to tell them I ended up buying a house. She was shocked and hung up. They knew what kind of money I had and if she wasn't so racist, if that was the case, she could've made a commission off of selling a house.

I hired Crown Realty Property Management to manage my property. I had just walls textured, the…read morehouse was remodeled bathrooms, garage new flooring. Steve S ( property manager) got the worst possible renters. They complained every month about anything and everything but they did not take care of my place. Every month I spent $250-350 to fix things. Three times on an oven stove which I was happy to replace ( I would have done it initially if I would have known). I needed the renters to move out but with a lot of pressure I extended their lease for 6 more months. Upon moving out the renters did over $6,000 damage to the house and stole the birdbath and curtain rods. The aluminum siding was damaged in the back ( it looked like it was hit hard by a weed eater.) After negotiating they only paid 1/3 of the damage that I incurred. Steve S ( the property manager was not helpful with me) He would say yes but when push came to shove he wasn't helpful at all. Having Crown cost me a lot of money. The only saving grace was the renters paid rent on time subtract Crowns charges and the costs continual complaints from the tenants. Currently I have a wonderful renter and I don't pay the monthly fee and if something needs to be fixed- it is because we have open communication.

Worst service, incompetent, maintenance employees, lack basic skills, ​…read more8 year old can perform better.

I too found office admin.Jesus to be rude when I called for septic/sewage leaking into my bathroom…read moreafter Maurice took 3 days to respond in any way other than excuses about how he couldn't get anyone out here in a timely manner and let me know so I could let them in.He had a sub finally contact me, scheduled and confirmed the 8am appointment and then after waiting an hour,I contacted the sub who said Maurice called him the previous evening and cancelled him and said he told the sub he would tell me it was cancelled, which he did not.I got ahold of Maurice, again me reaching out to him, and got tons of excuses, but no apology for wasting my time.when I said would be working with the landlord directly on this,as we are also friends,he got extremely nasty,told me in caps that I couldn't speak to the landlord.I let him know the landlord and I are friends who speak on a regular basis so he couldn't tell me I can't speak to her.He still gave excuses and anger when I told him I would only be working with the landlord.He doesn't know, but I have worked for property management as well as general contracting restoration running subcontractors, so his excuses of how he's trying to find a sub to come out but having no luck is crap.Maurice has shirked all his responsibilities of showing the unit onto myself and the other tenant so he doesn't have to do any of his job.He gave the newest tenant no information about how to get a moving van into our very difficult driveway,so she had to carry all her stuff up a very steep hill.He gave access to her key to the other tenant who also just moved in so he could show her place,so a random man has access and the ability to have copies of keys to a single woman's unit.i had my locks changed for safety.Over the past 3months I've watched Maurice do nothing but cause problems, not solve them.My landlord is being snowed by his "charm" but my eyes are wide open.

I own and operate a business called A&J duct cleaning. I have been working with hedgerow Property…read morefor many years now and they are one of my most trusted and reliable companies I have ever had the pleasure of dealing with in this business. Staff is very friendly and helpful and all of the tenants homes I go to do work at are very satisfied with their mgmt services. I would highly recommend this company for both business and management aspects.

Hedgerow is a locally owned Napa property management company that provides excellent service. They…read moreare EXTREMELY knowledgable with the new CA rental laws which are very, very complicated and have dire consequences if not followed properly. Stephanie gives great advice and personal attention. The staff is professional and responsive. Good communication. They go out of their way to be sure the units are in good condition, coordinating repairs with their approved list of vendors and the tenants. As a landlord I wouldn't try to find a tenant or sign up a tenant without them. It's very important to use a professional like Hedgerow Property Management. Please keep in mind that when you list a home for them they work for you, and protect you, not the tenants applicants who can complain for any reason, IMO you take their reviews with a grain of salt.

Stephanie is wonderful to work with! Detail oriented and attentive, she always takes care of…read moreeverything above and beyond expectations.

I've worked with Stephanie Mathis in the past and have nothing but wonderful things to say about…read moreher and her work ethic. Not only is she extremely organized and detail-oriented but she is also incredibly friendly and helpful. Stephanie is the 'full package' when it comes to a professional person to do business with and I HIGHLY recommend her!

Christine is an honest, friendly and very experienced real estate agent.​ I highly recommend her…read moreservice.

My service from Christine Hannah was the best.I can say we had some problems on the beginning from…read morethe Bank side but Christine was working like a champ. She was on my side and on the end everything went the way it should be , I got my house and I love it. I trust Christine she is a very honest Correct Person Friendly greetings Manfred :-)

Words can't fully express my gratitude for Art Ramirez…read more This was my first time ever dealing with anything like this, and to say it was overwhelming would be an understatement. My cousin passed away and named me the executor of his estate. I suddenly found myself responsible for selling his home while trying to navigate the probate process, with deadlines approaching and no idea where to even begin. Out of nowhere, I started getting flooded with phone calls and letters from real estate agents. At first, I couldn't understand how they even knew about the house. Being completely new to probate, I was already stressed, grieving, and trying to figure everything out. Most of the agents I spoke with sounded like they were only interested in getting the listing. You could hear the hunger in their voices, and that was the last thing I needed during such a difficult time. Then Art called. From our very first conversation, he introduced himself, asked about my situation, and simply listened. I told him honestly that I didn't know much about what was happening with the house. Instead of trying to pressure me or sell himself, he told me that if I ever had questions, I could reach out and he'd be there to help. No pressure. No sales pitch. Just genuine kindness. As time went on, we talked a few more times, and each conversation confirmed that Art was the right person for the job. He didn't just care about selling a house he cared about my story, the probate process, the estate, and making sure everything was handled the right way. That meant more to me than I can put into words. Art went above and beyond in every way. He walked me through the process step by step, answered every question I had, communicated constantly, showed up when he said he would, and always kept me informed. Going through probate isn't easy, especially when it's your first time. To be honest, my attorney wasn't much help throughout the process. Thank God for Art. His professionalism, knowledge, dedication, and passion made one of the most stressful experiences of my life manageable. When challenges came up, he didn't make excuses he found solutions. He fought tooth and nail to get everything done, and just in the nick of time we crossed the finish line and successfully sold the house. Looking back, I truly believe that if I had chosen someone else, I would have been left to figure everything out on my own. This wasn't a simple transaction it was a complicated, emotional situation, and Art never made me feel like just another client. He stood by me every step of the way. That's the difference with Art Ramirez. You're not just hiring a Realtor. You're getting someone who genuinely cares about you, understands what you're going through, and will fight for you as if it were his own family. As Art always says, "No excuses." And he lives by those words. If you're reading this because you're looking for a real estate agent, look no further. Art Ramirez is the one you want in your corner. I'm proud to not only call him my Realtor, but also my friend. He will be the only Realtor I ever call. Thank you for everything, Art. I'll never forget what you did for me.

You will NOT regret working with Art Ramirez and his team. He is incredibly knowledgeable about…read moreboth the process and the area. He's very good at helping you understand everything and is great about staying in contact/keeping you informed. If you ever have a question or concern- he's there. I had a pretty complicated situation selling my home and Art knew exactly what to do. I would jump at the chance to work with him again in the future.