The atmosphere of this place is out of this world! The decorations are on key and the scent is…read morewonderful. The massages are always wonderful! I will be returning again!

Wonderful experience! Highly recommended for quality and kind care. You won't be disappointed!read more

Totally dissatisfied with this experience, proceed with caution!…read more My boyfriend and I visited Woodhouse for the first time and each received two services each. I booked us each a 50-minute Swedish Body Balance Massage and a 50-minute WH Signature Classic HydraFacial expecting a relaxing, luxurious experience. Unfortunately, it was anything but. We arrived more than 30 minutes early being that it was our first visit, and the front desk staff felt a bit unwelcoming and dismissive right off. We were briefly shown the locker rooms and changed into robes. It was a little off-putting having to choose to change in either the shower area on the wet floor, or next to the toilet. My boyfriend and I met back in the "quiet room" where we were asked to fill out more paperwork. It's a bit annoying to have to fill out the same paperwork that we filled out online before our visit. The quiet room I might add was very crowded and not so quiet. There were several people on their phones, FaceTiming, most were not even trying to keep quiet. Moving on, our first service was the Hydrafacial. The Classic was supposed to be 50 minutes, but I looked at the clock on the Hydrafacial machine when the aesthetician began and when it ended, and it was 35 minutes. In addition, at least 5 of those minutes was spent under the red-light device. Online it doesn't specify that a red light would be used unless booking the 80-minute Deluxe Hydrafacial. To me, it's a copout to stick someone under the red light device for a shorter service, and would have liked more time actually getting the facial I'm paying for. I have a red light mask at home, so for me this was not needed. Next up were our massages and I'm being nice by saying they were underwhelming. Both my and my boyfriend's unfriendly therapists asked us separately (we did NOT get a couples massage) to choose an aromatherapy oil. We chose one, but I did NOT book us for Aromatherapy massages, so I was a little confused. In hindsight I should have spoken up, but I thought this "came with" the Body Balance massage. I did say at the start however, that I did NOT want any upgrades or add-ons and that I wanted exactly the services I booked. Onto the lackluster massage where I specifically mentioned to focus on my lower back, but at least 5 minutes was spent "working a knot" out of my shoulder which I didn't feel I had. It felt rushed and mechanical, not customized or attentive. To make matters worse, the treatment rooms were surprisingly noisy. The entire time both my boyfriend and I heard people filling what sounded like ice buckets, and he heard someone keep saying "cleaning crew" or something similar during his massage. Far from the serene environment I expected. And lastly, like the facial, it concluded in well under 50 minutes. The therapist walked me back to the quiet room and asked if I wanted anything to drink like a mimosa, and I said yes thank you, that'd be nice. She never returned with that drink. At the conclusion of our afternoon, we changed and went to check out. Expecting to pay $800 for our four services, we were charged $830 ($15 for each of us for aromatherapy). Sigh. I pointed this out to the front desk worker and said that we did NOT ask for any upgrades. I pulled up my account which showed where I did not choose aromatherapy. I stated that I was clear about not wanting any upgrades. Same with my boyfriend. He did not agree to anything besides what we booked online. The worker stated she could not remove the $30 charge, but that the owner could call me the following week to discuss. I'm still waiting to receive that call. Overall $30 is not a lot compared to what we paid for the other services, but I feel this is an extremely sneaky and unprofessional tactic to nickel and dime customers. Overall, this spa charges luxury prices but delivers a very average experience. There are plenty of other places that offer better service, more attentive staff, and far better value. I've frequented the Four Seasons many times, and if it weren't for their spa being closed for renovations, I would have gone there. I won't be returning to Woodhouse and will give my business back to the Four Seasons once they reopen.

I had the best massage with Jennifer! Sleep restorative with wonderful aromatherapy, oil, warm…read moreweighted blanket and hot towels for my feet. Loved the scalp massage. All my knots are untied! Definitely going back for more! Red light therapy isn't for me, though. It's like a suntan bed and I am claustrophobic, so not a good match. The spa is sparkling clean and lovely. Worth the 40 minute drive from my house.

I am what I call a massage snob. I like things a certain way and want my $'s worth. She knows what…read moreshe's doing. This is the real deal. Never in my life have I had anything compared. Very experienced. I'm not much for an all body massage, I like what areas are in need to be worked on the most. Previous masseuses would leave me sore for the next couple of days or not much change at all. I don't want to hurt after a massage. Tish was able to give me the perfect massage and the next day I was able to move around freely without hurting and felt amazing for weeks afterwards. I won't deny I was sore to the touch, but I'll take that any day over being just being plain sore everywhere. I have heard so many good things about her from my co-workers and I was very pleased to finally get an expert massage.

From the owner: Therapeutic massage ,All natural products lotion, soap, body washes etc.read more

Absolutely Amazing. I went in with excruciating pain in my legs and low back. I had been trying to…read morefind relief from that pain through my doctor "no help from the doctor, they just want to mask the pain with drugs" So, I thought maybe there is some help with therapeutic massage. I'm so glad I gave it a try. Rachel at Graceful Healing massage is a miracle worker. She actually listened to me and totally understands the human body. She was able to explain how and why I was hurting and most importantly she relieved the very tight tension in my muscles which relieved the pain. I felt like a new man walking out of her office. I know this is something that can get better over time so I plan to try and see her on a weekly basis for a little while and go from there. Rachel, I thank you so much for making my pain go away. You are amazing.

OUTSTANDING!!! Rachel does an amazing job, I cant NOT recommend her more. She is thoughtful,…read moreconsiderate, listens to you and what you are feeling. A wonderful experience. I feel fantastic. Everyone should get a massage from her.

Big thanks to Washington Green Spa for the great relationship we've built together! We love how…read moretheir calm, relaxing vibe aligns perfectly with what South Point Hemp is all about. We truly appreciate their support of our local business and their dedication to helping people feel their best-naturally.

Not great for brows! Lacks customer service! The only lash…read morelift and tint I've ever had was done here, and I left genuinely questioning whether the service had worked at all. During the appointment, I was told my lashes might feel different afterward, and when I was asked if I noticed a difference, I honestly didn't. My lashes felt exactly the same, looked exactly the same, and even appeared the same color despite paying for both a lift and tint. I expected a noticeable curl and darker lashes, but I saw little to no visible change. My biggest disappointment, however, was my brow lamination. I came in about a month after Ulta had removed more hair than I would have liked from my brows. While my brows were not as full as they had been previously, they still had shape and enough hair to achieve a noticeable laminated look. Because of that, I expected the brow lamination to give them the lifted, brushed-up appearance that laminations are known for. Instead, my brows looked very similar to how they did when I walked in and lacked the polished, laminated appearance I was hoping for. After reaching out, I met with the manager, Sara, who agreed that my brows did not appear properly laminated. She explained that they were short-staffed and even mentioned that she needed her own brows done but didn't have anyone available to perform the service. She personally looked at my brows, acknowledged my concerns, and told me they were working on training additional staff. She offered me 50% off a future brow lamination once someone had been properly trained and told me she would contact me when that happened. That follow-up never happened. Months have passed, and I never received a call, email, update, or the opportunity to redeem the discount that was offered. More importantly, I never received the brow lamination service that I originally paid for and expected. While I appreciated Sara acknowledging the issue, offering 50% off a future service meant I would have had to pay again to receive the results I should have received the first time. When a service doesn't produce the expected results and management agrees there was an issue, customers shouldn't have to spend more money to receive what they paid for in the first place. Even that offer was never followed through on. What disappointed me most wasn't just the service itself--it was the lack of accountability afterward. My concerns were validated by management, a solution was discussed, and then I never heard from anyone again. Since then, I have been seeing Prisma Medspa and have consistently received the results I was hoping for from the beginning. The difference in both the quality of the brow services and the overall customer experience has been significant. Businesses doesn't have to be perfect, but they should stand behind their services and follow through on promises made to their customers. Unfortunately, that was not my experience

Great experience my first time. Got the hot stone spa package which included time in the sauna, a…read morehot stone massage and toe peddling. Tip about the sauna.... Bring your earbuds with you. I initially got in and could hear talking from the salon next door. I couldn't find anywhere to put on relaxing music, so I got out and put spa music on using my earbuds. Very relaxing overall. I had a great massage therapist and felt very relaxed after. I will definitely be returning.

Such a wonderful spa. They were so friendly and accommodating and the massage and facial were…read moreperfect. Will absolutely be back!

I went here to get a relaxing manicure. what a waste, I truly regret it for sure the guy was nice,…read morebut I have never had a manicure and my hands never put in any type of water, definitely no spa like experience (the only reason I went to a spa & not the traditional nail shop) I really wasted 45.00 for a dry manicure at a suppose to be spa that blow me. I have had better experiences at a regular nail shop at least they try to give you a pampering experience. there was nothing spa like about the nail side of this place .

Chloe is amazing! She did a great job on my services. I was so relaxed I almost fell asleep.read more

Great little spot in town, they are always welcoming, friendly and all of the services I've tried…read morehave been consistently fabulous. Not a bad thing to say, you can trust them with everything from your face, to your butt!

I'm new in the area and was searching for a new eyebrow place. I'm so glad I went to skinsations…read more The staff was super friendly and inviting and my eyebrows came out great. Side note...it was the most relaxing experience while getting my eyebrows waxed.