The hotel is in a great location and the staff was really nice and helpful, but the rooms were not so great. They were not cleaned well and they could use some updates. Love the coffee in the lobby and at the hotel provides beach towels and rafts. read more

Not worth the price. We stayed in Ocean View#4. A lot of neglected maintenance! Pictures on line deceiving. Look elsewhere.

Great location and budget friendly costs. We had a good time here for the two nights we stayed. Avalon is a small town, so nothing is far away, but it's a 1 minute walk to the waterfront or the museum, and a two minute walk to the grocery store. The rooms were a little cramped, but I totally understand that since there were far fewer things to squeeze into a hotel room when the place was built circa 1900. read more

Was not sure what to expect when I booked last min at Hermosa Hotel but upon arrival I was greeted at reception by a very polite and helpful young man by the name of Robert, not only did he make check in a breeze but was very helpful in giving us great ideas for food and where to rent our golf cart, was even kind enough to offer us to to keep our personal belongings there after check out so we didn't have to lug around till my 630pm ferry back to long Beach, high 5 to Robert and Hermosa hotel for giving us a great experience and thanks for the Wine, made for a very chill and relaxing evening....will definitely be back! read more

Hermosa Hotel - Thanks for a great experience Robert, hope we get to stay at Hermosa again soon, cheers - Hotels Near Me - Avalon, California

I wish I read these reviews before booking. It is one of the few hotels allowing pets, so it was the only reason why I tolerated wasting hard earned vacation for the following health and safety hazards : 1. Mold on shower curtains, window frames, crevices of the shower head. 2. Mildew smell from AC unit. Okay so let's just air out the place, right? No, because: 3. No insect screen on windows. 4. Thick layer of dust on the blades of the ceiling fan so we couldn't use the fan without sending dust everywhere. Well ok, let's just at least do the bare minimum which is sleep two nights and basic hygiene. Oh wait that's no good either: 5. Hair in shower. 6. Stained shower bathmat and towels (is it clean??) 7. Strange slimy slick film on the floors. 8. Pillow fell behind the bed between the headboard. The white pillowcase picked up on the thick layer of dust and hair back there. 9. Linens were inside out?? 10. Hair dryer did not work 11. Toilet seat kept on shifting? Do not stay here. Pay a little more money for something clean. All we wanted was a basic place that allowed pets. Now I feel like I showered and inhaled 20+ hours of mold and mildew on my 2 night and 3 day vacation. For the sake of your business survival, basic human decency and public health and safety just clean the room! *edited for typos read more

Please be careful when booking in this hotel. Hermosa hotel now has sets of strict rules to follow when staying there. If you don't follow the rules, you will see a pending $100 charge in your credit card bill the following day . No wonder they don't issue the hotel receipt upon checking out. You have to be vigilant in checking your credit card bill because the charges will be posted in a few days! Complaining and trying to resolve the issues will fall on deaf ears. I think these people made the strict rules to follow in order to scam their guest. One false move and you're fined $$! My friendly advice , go book in another hotel so you don't get stressed out . It will just ruin your relaxing vacation time. They are playing dirty tactics in order to let their business stay afloat because of the lost revenue during the pandemic. read more

if i could give this hotel a 0 star i would! this hotel is absolutely atrocious it was a fucking cat fish!! there was bed bugs and baby roaches there was hair in the bathtub and on the bed when we got there and dust everywhere! there was a shit ton a flys everywhere! it was worse then the schitts creek hotel! dont go there unless you want rashes all over your body and love living dirty read more

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Mold! Mold everywhere. Staff was terrible and do not care about any of your needs as a paying customer. They state they don't clean the rooms or enter due to Covid but are more than happy to bring in a Dj and people to fill the small lobby to turn up. Se pasannn. Zero stars. read more

I stayed at the Hermosa Hotel from Friday February 25- Sunday February 27. I stayed in the preferred queen cottage. For 2 nights it was $425.60. The rooms themselves were $380.00 with an occupancy tax of $45.60. The required check in age is +18 with proof of valid ID and a credit card. I called and a month ago and the lady who I spoke to specified that we use a credit card not a debit card. Staying at this hotel is one of the least expensive options on Catalina Island. Almost every other advertised hotel is about $400-$600. The hermosa Hotel is split into 2 categories being a cottage and a room. The cottages are located towards the left of the hotel. The Preferred Queen Cottage room I was given was right belong-side the hotel. I believe room 133, but it's at the first level right next to the hotel. Other cottages are located next to the second building and everything is all stairs from there as they are lined upwards. Keep that in mind that there's a chance you'll have to climb up 3 sets of stairs if you stay at one of the cottages. This room was practically a mini-home and it was more than efficient. I must have got lucky with a more up to date room. The only con about the room is that there is stains on some of the seats. Also the shower is a little small. It gets very cold off season in Catalina Island and the room did not have a heater. So you might want to bring extra blankets. The front desk leaves at around 5:00 and check-in is pretty late, 4:00 p.m. if you are heading earlier in the day you are able to store your luggage in the back of the main office and lobby. It's to the left of the office desk all the way straight in the back and you're able to leave your luggage there till check in. Although the desk employees leave early the whole lobby is open 24 seven. They have coffee creamer sugar the other assortments. All the chairs and couches and tables are also open. It is a very short walk to the beach. There is many restaurants. Antonio's Pizzeria & Cabaret is a good option! The bed is pretty uncomfortable and so are the chairs but you get what you pay for. The whole experience is lovely and out of luck I would recommend staying here read more

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My husband and I stayed here for a family trip (the family had to stay at different hotels due to availability). The room was quant but very neat and clean, but most importantly, we received excellent service and attention from Bailey! He was so sweet and did whatever he could to ensure we had a pleasant stay. When we spoke with him and he found out it was our wedding anniversary, he even dropped off a surprise anniversary gift! We could reach out any time to him if anything was needed and he was ON it. He really helped to make our stay special (and he loved our dog and fur baby almost as much as we do!). Thank you, Bailey - we were so happy and impressed with your customer service and we commend you! read more

Hermosa Hotel - Our surprise anniversary gift from Bailey - Hotels Near Me - Avalon, California

Excellent stay for the two nights and three days we spent. Check-in was speedy and check-out likewise, getting us into our room and out for the activities we came to Catalina Island for. Made the reservation a few days before arrival on the phone. Very pleased with the service and was accommodated for a group of three in a two person room. They gave us a fold out bed and had plenty of room inside. Room came prepared with a small kitchen with the essentials: stove, refrigerator, microwave, utensils, and dishes. Could make our own meals no problem for our duration, and the Vons is right next door! Very convinient location being close to the shops, and far enough to enjoy peace from the noise. Not much of a view being blocked by some roofs, but that's what you go out for. Air con runs on diesel and turns off after two hours, though you shouldn't need it too much anyway. There's a fan situated right above the bed and kept you cool regardless. Ended up losing a key and there was no difficulty at all easing our transition out to our suprise. Definitely recommend for a less expensive alternative at a good value. The only cons would be thin walls, and the noise associated, depending on your neighbors. read more

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The general manager Ian was very willing and eager to help us. We came in very early and requested an early check-in which he managed to accomplish for us. Not only was he friendly but also professional and let us store baggage upon check out. The room was clean and bright I'll definitely be back. read more

We had drinks at Cork and Brew in this hotel! Dina was an angel!! She's so sweet and friendly (and she gave us free cookies) Cute, fun, beachy vibes here! I definitely recommend this place!! read more

My family and I recently stayed at Hermosa cottage on Catalina island! This past weekend check-in on Saturday, September 21 checked out on Sunday, September 22, 2019! This was a very busy weekend on the island Difficult to find lodging! We were lucky to get one of the last rooms available at Hermosa Hotel and cottage! Indeed the The cottage is very old but yet quaint! Most importantly the rooms were clean and comfortable and spacious for our party! My first encounter was with Nick He was truly amazing friendly and was able to accommodate our needs! The entire front-desk staff get a five star rating! But again Nick went above and beyond to accommodate us! Thank you for a pleasant stay! read more

First this hotel is not for hotel snobs like myself. We made it work because the island was sold out but it was definitely not what I thought I paid for. The Pros: * room had AC * staff was super nice * great location * tile floors in room The cons: * Our room was TINY, only a queen bed could fit, no night stand, no chair, no desk * No space for luggage, had to put it on the floor and step over it * Bathroom had no counter space, only a pedestal sink * Bed was in bad shape, not comfortable * No phone in the room * No coffee in room OR in the hotel * Neglected decor, outdated, carpet on stairs dirty * Every room different so you do not know what you are going to get. Our friends paid the same price and they got a big room with lots of space, night stands, microwave, fridge, king bed and twin bed, need I say more? It was really frustrating to have such a crappy hotel for two nights. Next time we will pay more to have better room. This hotel is good for people who do not care where they sleep read more

We stayed in the Jack n Jill rooms. Super comfortable for our family of 4. It was on the 3rd floor and there is no elevator. No biggie, because we only stayed one night and didn't have a lot of luggage. Vons grocery store is 1 block over and coffee shop and gift shops are close by. We felt safe and we would definitely come again. read more

Hermosa Hotel - Cozy hotel - Hotels Near Me - Avalon, California

This place is decently priced for the value! It isn't super fancy, but it's nice enough for a get away and the set up is really cute. It's really close to the water and other shops! read more

Checked in last night after a long trip from LAX all my wife and I wanted to do was take a nap before we went out for dinner upon our return which was in the late evening is when we found out that we had no heater in our room we froze our buts off but since the Hotel doesn't even supply a phone in our room there was nothing we can do both my wife and I slept with our street clothes to keep warm plus the room was nothing but a closet space with a small bathroom will never stay at this Hotel if we return to Catalina today after numerous attempts the staff supplied us with a small space heater Plus we found out that they open at 8am and close at 6pm there's no security for the exception of 1 staff who answers the outside incoming phone call. read more

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Good location. Pricing was fair. Hospitality was awesome! The rooms were good. A lot of steps, so be prepared lol. Minor dissatisfaction were the floors in our room, the were not clean, bottom of my white socks were black! The floors are in desperate need of a good mopping and the ceiling fan needs to be cleaned as well. read more

The hotel floor was super dirty. The pictures on their website does not even look the same as the room. Our last night, someone (a local) broke into our room around 1AM while we were in there. Since it was after hours, nobody was in the lobby. I called emergency services for the hotel and was told that some guy got a master key and wanted to find a place to stay for the night. I guess it is a normal thing that happens there. We stayed in the jack and Jill room, I heard the person try to get into the other room first but was unsuccessful because the deadbolt was working. Unfortunately, in the room we were staying, the deadbolt did not work (they only had the one deadbolt lock and nothing else) and the guy opened the door. Definitely a traumatizing experience and will not be staying here again. read more

Honestly there are a few really good things about this place-they take dogs for one!! The issue we had was the unit we were in was really dirty, had a broken printer under the bed, and had the dirtiest carpet in the bedroom that I've ever seen. I will commend many of the staff for being very nice and helpful. One of the women brought up a little mat for the bedroom because she saw how awful the rug was. Most of the staff were very nice--pretty rude woman at the desk which was unfortunate but everyone else was delightful. read more

This is the absolute worst hotel I have ever stayed in. Stained/dirty sheets, Mold everywhere, It's a 4" hole in our floor of our shower that allowed all the water to go into the floor not the drain, Dirty plates and glasses left in the room. And the worst customer service I have ever encountered in my 40 years of hotel stays. We were constantly being told that they would make it right before check out check out and then when checkout came we were told there was no management on site on the weekends and that they couldn't do anything for us then when I got upset they decided to call Avalon sheriff's department and have me escorted from the property already. Then they charged me twiyesterday so when I called to fix that They told me they would not talk to me on the phone that I had to deal with them through email. No replies to any of my emails read more

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This was a very comfortable and quaint hotel to stay while on the island. Checking in, we were given a very comfortable room with a small kitchen, bathroom and comfy bed. There was plenty of room for us even though we spent most of our time exploring the island, fishing and bar hopping. In our defense it's college ball season and it was a very important game. Overall, it was quiet from what I could tell, although were probably the loudest people trying to play music and such but nobody complained and we had a nice comfy place to stay at an affordable price. read more

Hotel is old with thin walls, you could hear people next door. It can use some cleaning and upgrades. It's good enough for a night's stay and cheaper compared to other hotels nearby. Standard queen room is decent sized but I think it would be a struggle if you have a big luggage. Shower floor has a soft/ sunken spot. They also have a self-service storage area but could use some cleaning especially during this time of pandemic. read more

Ok we must have stayed in not remodeled/updated room because i've only seen rooms like these in hostels in Europe. OLD and RUN DOWN are the only words that can describe the combo room that we have stayed over night and thank God it was just one night. The combo room is so tiny that when you open the door to the bathroom it touches the bed, there is no space really for your luggage. The beds are old and you can feel every spring. The sink is located IN the room (my friend comment was "just like in a prison cell!"), the tiny shower and toilet are separate. Shower was dirty, the shower head was spraying water all over and there was a giant black mold ring around it. I'm sorry but i couldn't notice retro glamour, just dirt, flaking paint, dusty windows and stained comforter. All of that can be overlooked if you are on a very tight budget and willing to deal with this level of "comfort", but i just can't justify the price we paid for this so called vintage charm - 220 shiny dollars! On the plus side, the hotel staff was pleasant and they provide a shuttle service to and from the ferry. The property is very centrally located. read more

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I scoured the internet for days before reserving a cottage with Hermosa Hotel and Catalina Cottages. Who knew Catalina could command $250 for your average motel-style room? $350 for one with an ocean view? I'm not kidding - I could only find two places with weekend rates under $200 - in early May! And this was one of them. I totally psyched myself out over the TripAdvisor reviews - some were glowing, but two mentioned bedbug infestations... gross! But at $80 a night ($90 after taxes) for a "cottage" with private bath (their cheapest non-cottage rooms share bathrooms), I figured I would take a chance that the glowing reviews were closer to the mark. I didn't spend any time in the lobby and never saw any of the rooms in the hotel proper. When we arrived, we were greeted by friendly staff (possibly owners) and informed we were receiving a free upgrade to a cottage with kitchenette (we had reserved one with just a bedroom and bathroom). We headed straight up the street to the separate cottage area. Our cottage was, as the phone reservationist and the front desk folk warned us, small and basic. The structure was tiny, kind of rickety and rough around the edges, the furniture was old, and there was no heat or AC (some units do have climate control, but most do not), or even phone (but who uses a hotel phone anymore - other than to request wake up calls or room service, which this place doesn't offer?). There *was* a ceiling fan and plenty of open-able windows, as well as an electric blanket and spare regular blankets. The bed itself was bug-free (whew) with clean sheets, and it was comfortable enough. The bathroom was, despite its cramped quarters, perfectly functional - and the bath towels were new. We never used the kitchen, but it had a mini-fridge, range, sink, small table and dishes (which you have to clean yourself or pay a $25 fee). The TV included cable. Since our cottage had its own walls, we never heard our neighbors, though we had some (in fact, the owners post a notice in the rooms that warns they will kick you out for excessive noise - this I like!). We were just a few doors down from a Vons, and just a few blocks from the beach. We stayed two nights and left with no complaints. It's worth it to note, however, that the housekeeping door hanger has two sides - to clean or not to clean - THAT is the question which, left unanswered, apparently defaults to "not" - so don't forget to hang it. Bottom line: Hermosa has small, basic, clean cottages for the most affordable prices I could find for any Avalon accommodations. I'd definitely stay again. read more

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Absolutely stunning and fantastic service all around! staff was so friendly and helpful, it was my first time visiting Catalina and Deming was fantastic goving us recommendations of things to do, and let us know if some great hiking trails with incredible views. Definitely need to come back again soon! read more

Every hotel experience is primarily dependent on the room, so I totally get the mixed reviews. Thankfully, my visit was a positive one...either because 1) Hermosa read all the negative reviews and got their shit together, or 2) I was one of the lucky ones who got a clean and comfortable room. The hotel served its purpose for the weekend. It was just a spot to rest up and shower after exploring the island. So I'll start with the good: 1) ROOM: My group had Landing Cottages 43 and 44, two flights of stairs above the lobby. They were clean, comfortable, and roomy enough for a couple or small family. The room came with a small fridge, cable TV, microwave, AC/heater and two full beds. We had a good sized bathroom with a stand-up shower. Quiet hours are enforced between 10pm and 6am, and since I was nestled into the property and not facing the street, I slept sweetly and soundly. **TIPS: some rooms don't come with A/C or heat, so make sure to request a room accordingly. Also, there are no elevators. 2) SERVICE: The staff is so friendly and helpful. I booked my Groupon in Feb and just used it this past weekend. In the 7 months it took to finally redeem my deal, I literally communicated with the hotel via email about 30 times and via phone a dozen more. I changed our dates, boat reservations, zipline/snorkeling tour times too many times to count. The staff, especially Justin, was always so patient. 3) LOCATION: The hotel was close to everything and within walking distance of anywhere in town. The VONS was next door, so you can stock up on snacks, bottled waters, and alcohol. The bad: I wanted to give this place 4 stars. BUT since I booked a Groupon that included 2 nights and 2 roundtrip Catalina Express tickets, I got a killer deal. However, after researching how much it would cost normally to stay here peak season on a weekend, it seemed a little expensive for what you were actually getting. I'm not sure if this is comparable to the rest of the island, but it seems overpriced for a budget hotel. read more

Hermosa Hotel - Hotels Near Me - Avalon, California

I think they need to update the rooms. It's definitely a bit run down. My friend got the Groupon that included 2 ferry tickets. At first they didn't allow her to use it on the weekends (which was odd) and then they finally allowed her to use it on Sunday. It included a small kitchen, a fridge, a microwave, and a coffee machine. Restrooms were tiny and beds weren't soft. The rooms were also pretty hot. It's a nice spot to stay since it's in the middle but I think for Catalina, I would rather just camp for $20 a night. read more

Came in June for the Catalina's Flying Fish Festival and stayed in one of the cottages @ Hermosa Hotel for one night. It had 2 double beds, a bathroom, and a kitchen. The hotel wasn't too far in and you had access to a market just 2 buildings over. The room was outdated and small. It's like as if you're driving on a one way street, only one person can be coming or going. One person literally has to back up, or jump onto one of the beds, for the other person to pass. For both beds, one side of it was pushed against the wall, which left a single narrow pathway. There was a tiny TV with bad picture quality mounted on the wall. Definitely pack light since there is very minimal space for luggage storage in the bedroom. There is no AC. There is a ceiling fan, which basically pushes the hot air around in the room. Be prepared to keep the door and window open for some cool air. The bathroom is very small as well. You can fit a max of one person. Basically, you walk in and pivot and that's about as far as you'll get. The shower is a standing shower. The water pressure was pretty low. At 5'3", even I felt the shower was a bit too cramped. Not to mention the bathroom door opens outwards, which blocks the entrance to the kitchen. The size of the kitchen was pretty decent. It had a table w/chairs, counter top with a sink, and stove. A microwave was also provided. Be warned if you choose to cook: there are very limited pots/pans and utensils. Luckily the grocery store was just down the street. (We had to pick up plates, utensils, cooking oil, knife, cups etc.) All in all, I would not recommend booking one of the cottages. Yes for the most part you wont be in your room most of the time. But when you do return to your room after a long day of outdoor activities on Catalina, you deserve to come back to a room that is spacious and cool. So spend a few dollars more and look for another hotel =) Booking a room: Be sure to NOT get the rooms located on the first floor of the hotel. The luggage room is right next to 2 of the guest rooms. Not to mention that is where the ice machine and restroom is located. read more

My boyfriend and I stayed here two nights and had a great experience the staff was so extremely nice and helped with anything we needed. Kelly was so sweet and made our experience just perfect (: read more

This place has pretty much all you need. We enjoyed our stay. The complimentary coffee in the morning was a plus.and the staff was friendly. Would definitely stay again. read more

My experience isn't saying Hermosa Hotel is a Five star hotel, it's in reference to a great stay I had the last few days by using a Groupon. After purchasing the groupon I was Leary about using it after I read the yelp reviews. But upon further reading I realized that most of the challenges would have been non issue if people would read their website and their groupon before there stay. It's an old hotel, one of the reasons I loved it. The room was small, but stocked with everything I needed. Refrigerator, microwave, clean bathroom and clean room. No elevator but come on!! The hotels over 100 years old, why would it!!! I will be back for sure, great staff, great quant place to stay and great price!!! Free coffee and wifi. read more

Hermosa Hotel - Then and now - Hotels Near Me - Avalon, California

One of the amazing perks to living in or visiting California is the lavish escapes you can take without having to travel too far. Among my travels I stumbled upon the Hermosa Hotel and Catalina Boat House, which went well far beyond any expectation I had. From the very first phone conversation I had with owner Mark to checking out of the hotel on the day of departure I was treated with the upmost respect and hospitality. The room was clean and very welcoming. The view from our suite (as pictured) was in a category of its' own! What sets this experience apart of many of my travels is the fact that the entire staff truly understood the expenses associated with even making out to Catalina Island; with that knowledge they ensured I felt as though every bit of my money was money well spent. I would highly recommend The Hermosa Hotel and Catalina Boat house to anyone for a Catalina getaway. When you think of a 119 year old historical Catalina landmark and impeccable hospitality, Hermosa Hotel and Catalina Boat House should quickly come to mind. read more

Hermosa Hotel - Great ocean view from our private balcony suite. - Hotels Near Me - Avalon, California

This hotel was filled with mistakes; prior to booking, we were promised a cot would be in the room by a woman, Mary i believe, on the phone. We arrived to the hotel and there were brown and red stains to the left of the windows and doors. The A/C plastic white cover fell off of the unit when we pushed one button to change the temperature. I went to make coffee in the morning and the pot began brewing coffee; however, the pot was not the pot meant for the brewing machine, causing the hot coffee to spill all over the counter/floor/myself. There were no towels in the kitchen, only 4 metal knives, one fork, and one spoon in a 5 person "cottage" room. When I confronted the front desk asking about the cot, i was told "i don't make promises that i can't keep, and idk who told you we have a cot but we have no cots in this hotel." No remorse was shown for any mistake, but instead the man questioned me further about my guests. when asked for towels and any extra bedding, i was told they would see what they had and it took a few hours to receive only 6 towels and no additional blankets/pillows. Horrible customer service by Jason and Matt in particular, two gentlemen working in the evening Friday. I would not recommended ever staying in this place, definitely try next door. read more

Super nice place. Great value, there is some stuff they can fix but overall I came to enjoy the island itself and it was very enjoyable room was clean staff was nice ((: bathroom is a bit small but it's okay it did the job. Anyways I really like how they let you let you keep your bags at the hotel till your fare comes. read more

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Although I was booked for Hermosa Hotel, I was put in a satellite hotel (the "Beach House", which was horrible - see my review for the actual room over there). But because the room I stayed in was owned by Hermosa Hotel, I did have a fair amount of interaction with Hermosa Hotel. And I must say, the interaction I had was poor. 1. There IS a room for scuba gear but it is not locked/monitored. Do not leave anything valuable in your gear bag. I know, Catalina isn't exactly crime central but just FYI 2. The front desk seemed to be managed by apathetical young people. The few interactions I had with them were sub par. 3. I frankly feel 'tricked' / bait & switched that I was to stay in the Hermosa but then was put in some horrible wreck of a room up the street. 4. Hermosa Hotel has this nice cart, but apparently they really don't want to use it. I only got one ride, and was pretty much told I was SOL for anything else, including dragging my diving gear back to Catalina Express. Why would you have this pimp ride and then not give anyone rides!? read more

I have been coming to this hotel long before the new management since 2006. After the new management/ownership took over, the place has improved %100.00. I need a clean and quite place to stay and take a shower after a long day of fishing (that is the only reason I visit Avalon). I rather save money than pay for fancy doors or curtains and such. If you want to save money on a place to stay this is the place. There are of course other "nicer" places, but you will pay for it. Here is a clean, modest and friendliest staff and management. I hope they keep the hotel as long as I am able to travel to Avalon. read more

STAY AWAY from this hotel if you want good service and a good time i was there a total of 6 hours and took a ferry home, ruined my first catalina trip/vacation. Terrible beds and counter service read more

I do not recommend that you stay at this hotel. We stayed in one of the cottages Wednesday-Friday. We arrived around 3pm, room available at 4pm so we went next door fir a late lunch. After checking in there were no soap, no wash clothes, one hand towel and two dingy bath towels. The property is generally not well maintained. It's nothing like the photos online. There is no service from staff after 7pm. If we had dropped our bags and went to explore we would've been in trouble. The cottage was $200/night. One pillow case had a stain. I'll never stay here again. The only positive thing is the location is walking distance from the beach and pier and we were able to store our bags after checkout at 11am. 11am is too early to check out and it's clear they're not using all of that time to clean the rooms. Beware. read more